Outdoor pool, free pool cabanas, pool loungers

Reviews of Circa 39 Hotel Miami Beach

3.5 out of 5
Circa 39 Hotel Miami Beach
3900 Collins Avenue, Miami Beach, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1004 reviews" "
Rating 8 - Good. 279 out of 1004 reviews" "
Rating 6 - Okay. 108 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 48 out of 1004 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shanavia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
My husband and I stayed here for 2 days before our cruise and someone came into our room while we were viewing the city and stole 3 of my diamond ring that was left in my luggage! I called the hotel and no one seemed to care about my rings being stolen. I have left messages for housekeeping manager but no return calls! I would not stay here anymore bc they also make you sign a disclaimer stating that they are not responsible for your items if stolen! If you’re not from the area please keep all your valuable item with you!!
Stayed 2 nights in May 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything
Stayed 2 nights in May 2024

10/10 Excellent

tontia

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in May 2024

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Feel that I should have been warned about lack of parking. Rate for overnight parking near the hotel was $238…OVER $100 more than the room!!
Stayed 1 night in Apr 2024

8/10 Good

Sarah Elizabeth Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and close to the beach. Nice staff and they let us check in early at no cost. The outdoor facilities like the pool and garden look run down in real life compared to the pictures. One day we couldn’t even get a spot at the pool. The beach chairs and umbrellas at the beach are convenient but very uncomfortable. Good location where you can catch the free trolly. Bon bouquet cafe is a great restaurant a minute walk away for breakfast.
Stayed 4 nights in Apr 2024

8/10 Good

Rebecca, Philadelphia

Travelled with partner
So after a very frustrating time at the airport we arrived at Circa 39. It’s a very traffic congested area. There’s a lot of construction and if you’re staying the night do not park in the expensive lot across the street. Ask the front desk for the directions to the garage across the bridge. It’s .3 of a mile. Very easy to walk to. Drop your things off and park in the loading area then take your vehicle and park in the garage for only $8 a night. In the morning when you’re leaving go get your vehicle and park it on the street and pay around $6 for 3 hours and it’ll be close by for when you’re departing. Easy Uber service to the lower south beach area. Don’t eat dinner at the hotel just take the Uber to the busy part and there are a ton of beautiful restaurants. Everything is expensive so don’t bother trying to save money on dining.
Stayed 1 night in Apr 2024

6/10 Okay

maria

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is cute clean BUT made of paper walls. You can hear everything your neighborhood says or do. The walking on the top floor. Also the first morning at 8:45am the people that works at the hotel were talking singing so loud wake up is all. Front desk no friendly. The restaurant even though has few good reviews it’s bad, the meat in the burger was not eatable. We were before this hotel in one much cheaper and was great.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024

6/10 Okay

Lazaro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice how close to the beach it is. On the other hand I couldn't sleep, unfortunately the people above us was very loud. Some of the staff members were very nice and others were rude, we asked for a cup with ice and were given a carton cup for coffee, we were told the clear cups with ice were only given if you purchased a drink, with all the money we spent to stay at the place I found thay ridiculous.
Stayed 3 nights in Apr 2024

10/10 Excellent

Afia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feel when you walk in the door is amazing. It smelled so good as well. The staff was very friendly and helpful. I was just an all around wonderful trip. I will definitely be going back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was awesome. Great location for the price. Hector was a cool bartender!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel! It was close to the beach, away from crowds in south beach, and the staff/service was great. The 1hr bike rentals were nice and the chair/umbrella rentals were good too. Just keep in mind there is a required $45/day resort fee. I understand that it helps with some of these services but I wish it that was better advertised because it surprised me when I arrived.
Stayed 4 nights in Apr 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a corner room with lots of windows, which was great but there were no drapes to block the light so we were up at dawn. Also no real thought was put into charging electronics. We had to plug our stuff in all over the place
Stayed 2 nights in Apr 2024

8/10 Good

Lanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was beautiful! Close to beach!
Stayed 2 nights in Apr 2024

10/10 Excellent

Stoyan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and very nice people there!
Stayed 5 nights in Mar 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tonzi at the front desk was exceptionally helpful and went out of her way to ensure my stay was perfect. Great hotel, great price and great location
Stayed 1 night in Apr 2024

8/10 Good

Antonio

Had to change room 2 time for a good one
Stayed 4 nights in Mar 2024

10/10 Excellent

NICOLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time Great time Love the staff and location
Stayed 3 nights in Mar 2024

8/10 Good

Marine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bartender and front staff were great!! Location was perfect
Stayed 2 nights in Mar 2024

4/10 Poor

Stephanie

Stayed 1 night in Mar 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel and comfortable bed. Expensive public car park but that is Miami not the hotel!
Stayed 3 nights in Mar 2024

10/10 Excellent

Kelly

Travelled with family
The check-in was quick and easy
Stayed 1 night in Mar 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fun week. The bikes were great to get around easy. The staff were friendly and loved the Happy Hour options.
Stayed 4 nights in Mar 2024

6/10 Okay

Francisco, Dallas

Disliked: Staff & service
For a VIP property I expected more. Not a LGBTQ hotel. They need to have diversity training.
Stayed 3 nights in Mar 2024

6/10 Okay

lisbet

Travelled with partner
Liked: Staff & service
Staff was great but property needs updating
Stayed 2 nights in Mar 2024

8/10 Good

Ruben

Stayed 1 night in Mar 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
Most of the staff were really nice and helpful! I would definitely recommend Circa 39 in Miami. It’s family-friendly also it’s close to the beach
Stayed 3 nights in Mar 2024

10/10 Excellent

Louisina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and helpful. Highly recommend and would love to go back personally myself again. Thank you for making my vacation stay wonderful
Stayed 3 nights in Mar 2024

2/10 Terrible

Anna

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
In need of major renovations, toilet broke 3 times in 8 day stay. Housekeeping was awful…
Stayed 9 nights in Feb 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful stay but the room was very small.
Stayed 3 nights in Feb 2024
Response from Customer Service on 2 Mar 2024
Esther, thank you for your review. We're glad you appreciated the beauty of Circa 39 Hotel and had an overall pleasant stay with us. We are noting your feedback about the room size, and we commit to ensuring your comfort during your next stay. We hope to exceed your expectations in terms of overall experience, cleanliness, and service from our dedicated team.

10/10 Excellent

Bshara

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Customer Service on 24 Feb 2024
Bshara, thank you for your terrific rating of Circa 39 Hotel on Expedia. We're delighted to see that your overall experience with us was positive. It's evident that our team made a great impression with their service and that the cleanliness, maintenance, and upkeep met your standards. Perhaps you had a chance to enjoy our pool during your stay as well. We trust you enjoyed your arrival and overall stay. Should you return to Miami, we hope to welcome you back.

10/10 Excellent

Anne Marie, COLORADO SPRINGS

Stayed 2 nights in Feb 2024

6/10 Okay

Timothy

Travelled with partner
Liked: Staff & service
I rated this hotel stay as a 3 star mainly because the nights were extremely noisy with the room above until 3am and even outside street repair at 2am. The highlight was the bartender who was very personable and timely. Even he felt understaffed. The room wasn’t too bad but could have been cleaned better. Ran out of Kleenexes the first day and was never replaced. The side lamp bulb was burnt out and never replaced. The a/c was blowing directly on our faces. Both of us got colds. Restaurants around the hotel were overpriced and the food tasted so so. Loved the pizza place though. Service impeccable and food great. It was pizza though.
Stayed 5 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Timothy, we appreciate your balanced feedback from your stay at Circa 39 Hotel. It's gratifying to hear your satisfaction with our bartender's service; his commitment to being personable and timely truly embodies our team's values. Acknowledging your remarks on noise disturbances, we endeavor to maintain a peaceful environment but understand that external factors can interfere at times.In relation to your room experience, we recognize the importance of maintaining a high level of cleanliness and upkeep. We'll take your remarks into consideration for improvements. Your comments regarding the amenities such as tissues and light bulbs align strictly with our own standards of ensuring a seamless experience.Regarding the a/c setup and subsequent discomfort, we are truly sorry. Your feedback aids in our continuous efforts to improve our overall guest experience. It's wonderful to know you found exceptional service and enjoyed your meal at the local pizza place. We hope to have the pleasure of welcoming you back at Circa 39 Hotel and strive to better your experience.

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get a lot of bonus stuff like free beach access, towels, chair/umbrella, bike rental, even specialty cocktails. If you're after beach and boardwalk access this place is nice but the area around the hotel is not the best as far as things to do, places to eat. Good food at the hotel but pricey. The water pressure was terrible in our room - and it was a corner suite even :(
Stayed 1 night in Feb 2024
Response from Customer Service on 25 Feb 2024
Chad, we appreciate you highlighting the added perks at Circa 39 Hotel. We're pleased knowing you took full advantage of the beach access, umbrella, and bike rental amenities. We understand the surrounding area may not have fully met your expectations, and that your in-room dining experience was somewhat dear, as well as some issues with the water pressure in the suite. Your comfort is important to us, and we continually strive to maintain and enhance our guest rooms for optimal comfort. Thank you for sharing your overall experience, and we look forward to welcoming you back, perhaps to experience our well-maintained pool next time.

4/10 Poor

Kathy, lakeland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
There is no parking for this hotel, the only options for parking is a lot that is $40 a day, or a parking area that is cheaper, but it is quite a walk back to the hotel. Wish I was informed of this prior to making my reservation. On Expedia when I booked my reservation, the Resort fee was $88.92, but when I arrived, they charged me $100. The hotel was clean and very nice, but watch out for extra charges they don’t make visible.
Stayed 2 nights in Feb 2024

10/10 Excellent

Diala

Stayed 3 nights in Feb 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Customer Service on 19 Feb 2024
David, thank you for your rating. As we strive to continually enhance the overall experience at our property, we are eager to hear more details about your stay. Your feedback regarding aspects such as arrival experience, cleanliness, service from our associates and team, and any commentary related to our pool and maintenance would be highly appreciated. We assure you that your satisfaction is our topmost priority.

10/10 Excellent

Sherry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great vibe and spacious rooms!
Stayed 2 nights in Feb 2024
Response from Customer Service on 15 Feb 2024
Sherry, thank you for your kind words on Expedia. We're glad that you enjoyed the unique ambiance and roomy accommodations at Circa 39 Hotel. Our team strives to ensure all our guests are satisfied with our services, overall experience, and particularly the maintenance and upkeep of our rooms. It's heartening to hear that we met your expectations! We look forward to welcoming you back.

10/10 Excellent

Hisham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good experience.
Stayed 7 nights in Feb 2024
Response from Customer Service on 15 Feb 2024
Hisham, it's delightful to know you enjoyed your stay at Circa 39 Hotel. Your satisfaction with the service provided by our dedicated team verifies their commitment to ensuring guests have a splendid experience. We're pleased that every facet of your visit, from arrival to cleanliness, contributed to a positive overall experience. We hope to welcome you back in the future.

2/10 Terrible

kathy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse experience ever. I found a bug on the 2nd night and told the front desk. Ive been calling and emailing them about my terrible experience and no one is taking action. Im beyond upset and asking for refund. I have the pics and video of the bug for the proof.
Stayed 2 nights in Jan 2024

8/10 Good

Carlos

Stayed 3 nights in Feb 2024

10/10 Excellent

roselle, West Palm Beach

Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Customer Service on 12 Feb 2024
Thank you for the wonderful rating, Angela!We're thrilled to see how much you enjoyed staying at Circa 39 Hotel. We look forward to hosting you again in the near future! Thank you again for sharing.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool place thank you!
Stayed 2 nights in Feb 2024
Response from Customer Service on 12 Feb 2024
Matthew, it's terrific to know you found Circa 39 Hotel to be a super cool place. We appreciate your kind words and hope that you were satisfied with our associate services, the cleanliness of the hotel, and the overall experience. We thank you for your recognition and look forward to welcoming you back, perhaps for a relaxing dip in the pool next time!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Customer Service on 13 Feb 2024
We appreciate your lovely rating, Rebecca!The satisfaction of our guests is important to us so we can't wait to see you back again at Circa 39 Hotel soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

10/10 Excellent

Mario

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Customer Service on 11 Feb 2024
Mario, your excellent score truly reflects the essence of Circa 39 Hotel. It's heartening to hear that the service, cleanliness, and overall experience lived up to your expectations. When you visit us again, we hope to enhance your satisfaction even further. Thanks for letting us know you enjoyed your stay.