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I really appreciate how friendly the staff was. The hotel atmosphere is so calming .. definitely will book at 1 hotel again when am in Miami as it was a great experience that I will never forget
Awesome Hotel.. multiple pools with a roof top pool and restaurant that’s a must see
Kamran
Stayed 3 nights in May 2024
Response from Mauricio Miguelena on 21 May 2024
Dear Kamran, Thank you for taking the time to leave us a glowing review! We are thrilled to hear that you had an awesome experience at 1 Hotel South Beach We take great pride in providing our guests with a memorable and enjoyable stay.We are glad to hear that you enjoyed our multiple pools, including our rooftop pool and restaurant, Watr. We agree that it is a must-see and we are happy that you were able to take advantage of it. Our goal is to provide our guests with top-notch amenities and a relaxing atmosphere, and we are delighted that we were able to achieve that for you.We hope to have the pleasure of welcoming you back to Miami Beach in the future and continue to exceed your expectations. Thank you for choosing to stay with us and we appreciate your kind words.Sincerely, Mauricio Miguelena, General Manager
Loved everything about the hotel! Amazing amenities, service and ambience. Special compliments to Alexander at check-in who was able to accommodate us with a upgrade for my wife’s birthday and Rheamue, from the rooftop pool staff who gave us amazing service during our rooftop swim.
Steven
Stayed 4 nights in May 2024
Response from Mauricio Miguelena on 21 May 2024
Dear Steven, Thank you for taking the time to leave us a wonderful review. We truly appreciate your kind words and are delighted to hear that you loved everything about 1 Hotel South Beach. We strive to provide our guests with a memorable experience and we are pleased to know that we were able to do so for you and your wife's birthday celebration.It warms our hearts to hear that you enjoyed the amazing amenities, service, and ambience that we offer. We strive to create a welcoming and luxurious environment for our guests. We are also happy to pass along your compliments to Alexander at check-in and Rheamue from the rooftop pool team for their exceptional service. They will be thrilled to know that they made a positive impact on your stay. Once again, thank you for choosing 1 Hotel South Beach for such a special occasion and for sharing your experience with us. We hope to have the opportunity to welcome you back in the future for another exceptional stay.Best regards,Mauricio Miguelena, General Manager
Dear Saro, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team. We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service. Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you. Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future. Warm Regards, Mauricio Miguelena, General Manager
Dear Ms. Pardis, We want to thank you for taking the time to share with us your feedback of 1 Hotel South Beach. While we wish you had a better stay with us, we are grateful for your review.We are truly sorry to hear about your disappointing experience with us. At 1 Hotel, our top priority is to ensure that each and every guest has a comfortable and enjoyable stay with us. We take all feedback, including negative ones, very seriously and will use rating to improve our services and facilities. We apologize for any inconvenience you may have encountered and would like to extend our sincerest apologies for not meeting your expectations. We hope you will give us another chance in the future to provide you with a better experience. Thank you for taking the time to leave a review. We value your feedback and will work hard to make sure no guest goes unsatisfied.Sincerely,Mauricio Miguelena, General Manager
10/10 Excellent
Jennifer
13 May 2024
Liked: Property conditions & facilities
Jennifer
Stayed 5 nights in May 2024
Response from Mauricio Miguelena on 15 May 2024
Dear Jennifer, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team.We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service. Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you.Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future.Warm Regards,Mauricio Miguelea, General Manager
Beach was clean, compare to other resorts with private beach in miami!!! However we notice that all pool area were small for hotel quality 😉
Leidy
Stayed 1 night in May 2024
Response from Mauricio Miguelena on 13 May 2024
Dear Leidy, Thank you for taking the time to share your feedback on your recent stay at 1 Hotel South Beach. We are delighted to hear that you enjoyed our clean beach, which is a key aspect of our commitment to providing a memorable beach experience for our guests.We appreciate your compliments of our private beach in Miami, and we are pleased that you found us to be of high quality. Our team works tirelessly to maintain the cleanliness and upkeep of our beach area, and it is certainly rewarding to receive such positive feedback.We also appreciate your observation regarding our pool area. Rest assured, we will take your feedback into consideration as we continuously work to enhance and improve our offerings for our valued guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional stay.Warm regards,Mauricio Miguelena, General Manager
Beautiful hotel. Great pool and beach service. Great food! Worth the cost!
Denise
Stayed 4 nights in May 2024
Response from Mauricio Miguelena on 13 May 2024
Dear Denise, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team.We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service. Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you.Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future.Warm Regards,Mauricio Miguelea, General Manager
Dear Stephanie, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team.We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service. Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you.Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future.Warm Regards,Mauricio Miguelea, General Manager
I loved the aesthetic of the hotel. My favorite is that the elevator prompts you of which one will open. I enjoyed the boys as well.
Ambar
Stayed 1 night in May 2024
Response from Mauricio Miguelena on 6 May 2024
Dear Amar,Thank you for your kind review of 1 Hotel South Beach. We are delighted to hear that you loved our aesthetic and that the elevator prompts were a standout feature for you.We take pride in creating a visually appealing and inviting atmosphere for our guests, and we are glad that our efforts did not go unnoticed. It is always our goal to exceed our guests' expectations, and it is wonderful to see that we were able to do so for you.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Thank you once again for choosing 1 Hotel South Beach.Warm regards, Mauricio Miguelena, General Manager
Dear Abraham, Thank you for taking the time to leave a review of your recent stay at 1 Hotel South Beach. We are delighted to hear that you had a positive experience with us and felt compelled to share it with others.Our team strives to provide the best possible service to our guests, and we are happy to see that they were able to make a positive impression on you. We will be sure to pass along your kind words to them as it is always a great motivator for them to continue delivering exceptional service.We take great pride in maintaining a clean and modern atmosphere, and we are glad that this was reflected in your experience. We understand the importance of a comfortable and welcoming environment while traveling, and we are glad that we were able to meet your expectations.Thank you again for your review and for choosing 1 Hotel South Beach for your stay. We appreciate your support and hope to have the opportunity to welcome you back in the future.Best Regards,Mauricio Miguelena, General Manager
The resort was beautiful but my earrings and a necklace disappeared after our room was cleaned, even though we had a do not enter the room sign on the door. Im glad it wasn’t worth more than $100. We have traveled a lot and never had such a problem anywhere except here. Just highly recommend to put valuable items in the safe and to lock expensive clothes in the luggage.
Karen
Stayed 3 nights in Apr 2024
Response from Mauricio Miguelena on 6 May 2024
Dear Karen, Thank you for taking the time to share your experience at 1 Hotel South Beach. We are glad to hear that you found our property to be beautiful. However, we are deeply sorry to hear that your earrings and necklace went missing during your stay. It is our top priority to ensure the safety and security of our guests and their belongings. We apologize if we fell short in this aspect during your stay. However, I am happy to hear that our team conducted a thorough investigation and that our team was able to follow up with you regarding their findings. Thank you for bringing this to our attention and we hope that this experience did not taint your overall impression of our resort and that you will give us another chance to provide you with an exceptional experience. Once again, thank you and we hope to welcome you back to 1 Hotel South Beach in the near future.Sincerely, Mauricio Miguelena, General Manager
10/10 Excellent
avo
4 May 2024
avo
Stayed 1 night in Apr 2024
Response from David on 24 May 2024
Dear Avo, Thank you for your wonderful review. We are looking forward to welcoming you back! Naturally, 1 Hotel South Beach
Dear Jaime, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Dear Natalie, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
6/10 Okay
Adina
1 May 2024
Liked: Staff & service, amenities
Adina
Stayed 2 nights in Apr 2024
Response from Mauricio Miguelena on 22 May 2024
Dear Adina, Thank you for taking the time to leave a review of your recent stay at 1 Hotel South Beach. We apologize that your experience did not meet your expectations. We strive to provide our guests with the best possible experience, and we regret that we fell short in your case.We would like to know more about the areas that you found lacking so that we can work on improving them for future guests. We take our guests' feedback seriously and use it as a learning opportunity to enhance our services. We value your patronage, and we hope to have the chance to welcome you back and provide you with a more enjoyable stay in the future.Thank you once again for choosing to stay with us and for sharing your feedback. We hope to have the opportunity to serve you better in the future.Best regards,Mauricio Miguelena, General Manager
10/10 Excellent
Mary
1 May 2024
Mary
Stayed 2 nights in Apr 2024
Response from Mauricio Miguelena on 21 May 2024
Dear Mary, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team. We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service. Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you. Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future. Warm Regards, Mauricio Miguelena, General Manager
Dear Allison, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Such a wonderful stay! Hotel was gorgeous & staff was phenomenal. Can’t wait to come back!
Lindsey Nicole
Stayed 3 nights in Apr 2024
Response from Mauricio Miguelena on 1 May 2024
Dear Lindsey, Thank you so much for taking the time to leave such a kind review of your stay with us at 1 Hotel South Beach. We are thrilled to hear that you had a wonderful experience and that our beautiful property and attentive staff made your stay even more enjoyable. We hope to have the pleasure of welcoming you back soon and exceeding your expectations once again. Thank you for choosing 1 Hotel South Beach and for recommending us to others. Sincerely, Mauricio Miguelena, General Manager
Dear Hakob, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team. We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service. Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you. Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future. Warm Regards, Mauricio Miguelena, General Manager
10/10 Excellent
PANAGIOTA, coatesville
Travelled with partner
29 Apr 2024
Liked: Cleanliness, staff & service
Wonderful hotel
PANAGIOTA
Stayed 2 nights in Apr 2024
Response from Mauricio Miguelana on 1 May 2024
Dear Panagiota, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Dear William, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Dear Kenneth, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Staff is wonderful and the food and drinks were great. Highly recommend.
Lanie
Stayed 1 night in Apr 2024
Response from Mauricio Miguelena on 24 Apr 2024
Dear Lanie, Thank you for your positive review of 1 Hotel South Beach. We are thrilled to know that you had a wonderful experience with our team and enjoyed the food and drinks during your stay. Our team takes great pride in providing exceptional service and we are glad to know that it did not go unnoticed.We also appreciate your recommendation to others. It is our goal to ensure that each and every guest has a memorable and pleasant stay with us. We will pass on your compliments to our kitchen and team, who will be delighted to hear that their efforts are appreciated.We hope to welcome you back soon and exceed your expectations once again. Thank you for choosing to stay with us and for sharing your feedback. Warm regards, Mauricio Miguelena, General Manager
Dear Mr. Mekki, We want to thank you for taking the time to share with us your feedback of 1 Hotel South Beach. While we wish you had a better stay with us, we are grateful for you reviewWe are truly sorry to hear about your disappointing experience with us. At 1 Hotel, our top priority is to ensure that each and every guest has a comfortable and enjoyable stay with us. We take all feedback, including negative ones, very seriously and will use rating to improve our services and facilities. We apologize for any inconvenience you may have encountered and would like to extend our sincerest apologies for not meeting your expectations.We hope you will give us another chance in the future to provide you with a better experience. Thank you for taking the time to leave a review. We value your feedback and will work hard to make sure no guest goes unsatisfied.Sincerely, Mauricio Miguelena, General Manager
Dear Agostin, We want to thank you for taking the time to share with us your feedback of 1 Hotel South Beach. While we wish you had a better stay with us, we are grateful for you reviewWe are truly sorry to hear about your disappointing experience with us. At 1 Hotel, our top priority is to ensure that each and every guest has a comfortable and enjoyable stay with us. We take all feedback, including negative ones, very seriously and will use rating to improve our services and facilities. We apologize for any inconvenience you may have encountered and would like to extend our sincerest apologies for not meeting your expectations.We hope you will give us another chance in the future to provide you with a better experience. Thank you for taking the time to leave a review. We value your feedback and will work hard to make sure no guest goes unsatisfied.Sincerely, Mauricio Miguelena, General Manager
Dear Eunice, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Dear Yasmeen, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
The staff was attentive and personable. The property is 10/10. We have stayed at many hotels on Collins Ave but will not be booking anywhere else from now on. Worth the splurge.
Alexis
Stayed 3 nights in Apr 2024
Response from Mauricio Miguelena on 24 Apr 2024
Dear Alexis, Thank you so much for taking the time to write a review of your recent stay at 1 Hotel South Beach. We are thrilled to hear that you had such a wonderful experience with us.Our team strives to provide top-notch service to all of our guests, and we are delighted to know that you found them to be attentive and personable. We will definitely pass along your compliments to the team, as it is always rewarding for them to hear when their hard work is appreciated.We are also pleased to hear that our property met your expectations and received a perfect 10/10 rating from you. We take great pride in maintaining our facilities to the highest standards, and we are glad that our efforts have not gone unnoticed.It means a lot to us that you have found our hotel worth the splurge. We promise to continue providing exceptional experiences to all of our guests and we cannot wait to have you back for another unforgettable stay.Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back to 1 Hotel South Beach in the near future.Best regards,Mauricio Miguelena, General Manager
Dear Carol, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
The absolute best pool staff at SOAK cabanas. Highly recommend during your stay.
Jordan
Stayed 3 nights in Mar 2024
Response from Mauricio Miguelena on 22 Apr 2024
Dear Jordan, Thank you for taking the time to share your review with us. We are thrilled to hear that you had an enjoyable experience at the Wave cabanas and that you found our pool team to be the best. Our team works tirelessly to provide exceptional service to our guests, and we are delighted that their efforts did not go unnoticed. We are glad that you would highly recommend our cabanas during a stay with us. The pool is indeed a fantastic place to relax and unwind, and our staff takes great pride in making sure that every guest has a comfortable and enjoyable time. We will definitely pass along your kind words to them, as it will serve as motivation to continue exceeding our guests' expectations. Thank you for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you back to 1 Hotel South Beach in the future. Warm regards,Mauricio Miguelena, General Manager
Dear Joe, Thank you so much for taking the time to share your recent experience at 1 Hotel South Beach. We are delighted to know that you had a five-star stay with us. Your kind words are truly appreciated and will be shared with our team. We are thrilled to hear that we exceeded your expectations and that you were impressed with our facilities, amenities, and good-natured service.Our entire team strives hard to provide our guests with an unforgettable experience and it's heartwarming to know that we were able to do so for you. Thank you once again for your review and for choosing to stay with us. We look forward to welcoming you back for another five-star experience in the near future. Warm Regards, Mauricio Miguelea, General Manager
The rooms are spacious. The property is gorgeous. Just all around great experience.
Carlos
Stayed 5 nights in Apr 2024
Response from Mauricio Miguelena on 18 Apr 2024
Dear Carlos, Thank you so much for taking the time to write such a lovely review. We are delighted to hear that you had a great experience during your stay at 1 Hotel South Beach. Our team takes great pride in ensuring that our guests have a comfortable and enjoyable stay and we are glad that we were able to meet your expectations.Our spacious rooms are designed with our guests' comfort in mind and we are happy to know that you found them to your liking. It is also great to hear that you enjoyed our beautiful property. We strive to provide a serene and luxurious ambiance for our guests to relax and unwind in.We appreciate your positive feedback and it means a lot to us as it motivates us to continue providing the best possible experience for our guests. Thank you for choosing to stay with us and we hope to welcome you back in the near future for another exceptional stay.Sincerely, Mauricio Miguelena, General Manager
Sofa bed in the one bedroom suit it was absolutely terrible. Room smelled like cigarets
maria
Stayed 3 nights in Apr 2024
Response from Mauricio Miguelena on 16 Apr 2024
Dear Maria, Thank you for taking the time to review 1 Hotel South Beach. We are disheartened to hear that your experience with the sofa bed in your accommodations was not up to your expectations. Our team takes great pride in providing comfortable and well-maintained rooms for our guests, and we apologize for any discomfort or inconvenience you may have experienced.We have addressed this issue with our housekeeping staff to ensure that all rooms are thoroughly checked for any lingering odors and that the sofa bed is in good condition for future guests. Please know that we take all guest feedback seriously and are constantly working to improve our services.We would appreciate the opportunity to make it up to you and regain your confidence in 1 Hotel South Beach. If you decide to stay with us again in the future, please reach out to our Front Desk team who will be happy to assist you in selecting a room that meets your needs and expectations.Thank you for choosing to stay with us and we hope to have the chance to welcome you back to 1 Hotel South Beach for a more enjoyable experience.Sincerely,Mauricio Miguelena, General Manager
Dear Troy, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
Dear Chelsea, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
The room size alone made it worth the stay but everything was great!
Kenneth
Stayed 6 nights in Mar 2024
Response from Mauricio Miguelena on 11 Apr 2024
Dear Kenneth, Thank you for taking the time to leave us a review about your recent stay 1 Hotel South Beach. We are delighted to hear that you had a positive experience and found the room size to be worth your stay. We pride ourselves on providing comfortable and spacious accommodations for our guests to relax and unwind in.We value your loyalty and hope to have the opportunity to welcome you back to 1 Hotel South Beach in the near future. Thank you again for choosing 1 Hotel and for sharing your wonderful review.Best regards,Mauricio Miguelena, General Manager
This property not only looks good but it smells good, I love the option of different pools and food. The rooms are amazing and large!! EXELLENT hotel I can't wait to go back.
Jacquelyn Suzanne
Stayed 4 nights in Apr 2024
Response from Mauricio Miguelena on 10 Apr 2024
Dear Jacquelyn, Thank you for taking the time to share your experience at 1 Hotel South Beach. We are delighted to hear that you enjoyed your stay with us and found our property to be visually appealing and pleasant-smelling. Our team works hard to maintain high standards of cleanliness and comfort for our guests, and we are glad that this was reflected during your visit.We are also pleased to know that you appreciated the options for pools and food available at our hotel. We strive to offer a variety of amenities to suit the preferences of all our guests, and we are glad that you found something to your liking. We will be sure to pass along your kind words to our team.It is wonderful to hear that our spacious and well-appointed rooms exceeded your expectations. We take pride in providing our guests with a comfortable and relaxing space to unwind after a day of exploring or working.Thank you for choosing 1 Hotel South Beach and for sharing your positive feedback. We can't wait to welcome you back for another excellent stay.Sincerely, Mauricio Miguelena, General Manager
This hotel brand is unmatched and absolutely beautiful and well crafted. We always enjoyed our stays at the 1 Hotel.
PAT
Stayed 6 nights in Mar 2024
Response from Mauricio Miguelena on 10 Apr 2024
Dear Pat, Thank you so much for taking the time to leave such a wonderful review about your experiences at 1 Hotel South Beach. We are thrilled to hear that you have consistently enjoyed your stays with us and that our brand has left a lasting impression on you.At 1 Hotel, we strive to provide our guests with an unmatched experience that combines the beauty of nature with the comfort and luxury of a well-crafted hotel. We are delighted to know that we have met and exceeded your expectations in this regard.We would like to thank you for your continued support and for choosing 1 Hotel as your preferred destination. We are looking forward to welcoming you back for another unforgettable stay in the near future.Warm regards,Mauricio Miguelena, General Manager
Dear Kyungro, Thank you for taking the time to leave a review of your recent stay at 1 Hotel South Beach. We are pleased to hear that you found our room size to be satisfactory. We are committed to providing comfortable and spacious rooms to ensure our guests have a pleasant and relaxing stay.We hope you had an enjoyable and comfortable stay with us and we look forward to welcoming you back in the future. Thank you again for choosing 1 Hotel South Beach and we appreciate your kind words about the room size. We will continue to provide exceptional service and amenities for all our guests. Sincerely, Mauricio Miguelena, General Manager
Dear Siobhan, Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our team during your stay at 1 Hotel South Beach. Our team works hard to provide exceptional service to all of our guests, so it means a lot to hear that they made a positive impact on your stay. We will be sure to pass along your kind words to them.Our goal is to create a welcoming and comfortable atmosphere for our guests, and we are glad to hear that our staff helped contribute to that. We hope that you had a memorable stay and we would love to have you as our guest again in the future. Thank you for choosing 1 Hotel South Beach and for sharing your positive experience with us. Sincerely, Mauricio Miguelena, General Manager
Dear Barry, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager
6/10 Okay
John P.
5 Apr 2024
John P.
Stayed 4 nights in Apr 2024
Response from David on 25 Apr 2024
Dear John, Thank you for your review. We are looking forward to welcoming you back! Naturally, 1 Hotel South Beach
This was the best experience ever. Staff was very attentive, friendly and caring. Hotel cleanliness was superb!!!!
Nailah
Stayed 3 nights in Mar 2024
Response from Mauricio Miguelena on 5 Apr 2024
Dear Nailah, Thank you for taking the time to leave such a glowing review of 1 Hotel South Beach. We are thrilled to hear that you had the best experience during your stay with us. Our team works hard to provide attentive, friendly, and caring service, and we are pleased to know that they met your expectations. Maintaining a high level of cleanliness is a top priority for us, so we are glad that you found our standards to be superb. We hope to have the opportunity to welcome you back and provide you with another exceptional stay. Thank you again for your kind words. Sincerely,Mauricio Miguelena, General Manager
2/10 Terrible
shujat
4 Apr 2024
shujat
Stayed 1 night in Apr 2024
Response from Mauricio Miguelena on 24 Apr 2024
Dear Shujat, I received your review reflecting your less than satisfactory experience during your stay. I want to extend my sincerest apologies for any inconvenience or disappointment you may have encountered.Please know that we take all feedback seriously and use it to improve our services and we apologize if we missed the mark during your stay. We want all our guests to have a pleasant and enjoyable stay, and I am disappointed that we were unable to meet your expectations. I have passed your feedback onto our team, and we will do our best to address these issues and improve our services for future guests. Thank you for your valuable feedback and hope to have the opportunity to welcome you back in the future.Sincerely,Mauricio Miguelena, General Manager
Dear Jason, Thank you so much for your 5-star rating of 1 Hotel South Beach! We are so pleased to see that you enjoyed your stay with us and found our service to be excellent. We really appreciate you taking the time to leave us this review and we hope that the next time you are in Miami Beach you choose to stay with us again!Sincerely,Mauricio Miguelena, General Manager