Lunch and dinner served, American cuisine

Reviews of Hyatt Place Memphis/Wolfchase Galleria

3 out of 5
Hyatt Place Memphis/Wolfchase Galleria
7905 Giacosa Pl, Memphis, TN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1025 reviews" "
Rating 8 - Good. 198 out of 1025 reviews" "
Rating 6 - Okay. 56 out of 1025 reviews" "
Rating 4 - Poor. 29 out of 1025 reviews" "
Rating 2 - Terrible. 26 out of 1025 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice property, beds were comfy. I was surprised there was no microwave in our room or ice machine in our floor, but that’s the only negative comment from our visit,
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan C.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!! The Stuff was super nice, we come back for sure!!
Stayed 1 night in Mar 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean facilities and very friendly staff. Mostly chain restaurants around the area, but very walkable and convenient. Much needed change from noisy Memphis and downtown parking nightmare at downtown hotel. We had a large room with an extra sitting room, perfect for our teen. Literally my only complaint is that ice is only on two floors of the six story hotel. Great stay!
Stayed 1 night in Mar 2024

10/10 Excellent

sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super nice!
Stayed 1 night in Mar 2024

10/10 Excellent

Misty, Lubbock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff, clean rooms, security patrols parking lot. Felt very safe. Good breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara Ann

Liked: Amenities, property conditions & facilities
We had a great stay! So glad to be on the first floor, easy and accessible. The front desk staff were really fast in accommodating our requests for a pack n play and extra bedding.
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and the great service from the front desk staffs
Stayed 3 nights in Mar 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast mediocre. Trash truck came under our window at 130 in morning. Everything else good.
Stayed 2 nights in Mar 2024

8/10 Good

Alysia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very spacious which we weren't expecting. Bathroom was laid out well so that all 5 of us could get ready without COMPLETELY being in each other's ways. The room was very clean, but our sectional was really stained and needed a deep clean. Breakfast had a decent selection, but the staff shut stuff down at exactly closing time. They weren't rude about it, but it was clear we needed to be done. 😉
Stayed 2 nights in Mar 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks a bit outdated and it's surrounded by an abandoned building that initially doesn't give off a good first impression. However, the inside of the hotel is modern and the room was very clean. I usually have allergies in hotels but not in this one. The front desk was very nice and accommodating. Breakfast was good too. Close to the highway and restaurants are close by.
Stayed 3 nights in Mar 2024

8/10 Good

Joey

Travelled with partner
Liked: Cleanliness, staff & service
It was adequate. About what you would expect for the price point.
Stayed 1 night in Mar 2024

10/10 Excellent

Edwin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

Katrijn

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Middle of the road stay nothing to add
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; there was a microwave
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service
Doors noisy .. rooms a tad dated .. no microwave .. small bathrooms .. but clean beds very accommodating staff let us check in a bit early .. close to many grub options .. not bad place
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really appreciated the comfortable beds, nice shower, clean and quiet hotel, and especially the safe area. It was a fairly short drive to St Francis hospital.
Stayed 1 night in Feb 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Sink was cracked, drain was broken- i had to fix it to drain water.
Stayed 2 nights in Feb 2024

8/10 Good

Baseem

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice stay
Stayed 3 nights in Feb 2024
Response from Hyatt Place Team on 22 Feb 2024
Thank you for choosing to stay with us. We are thrilled that you had a good stay with us. We look forward to welcoming you back the next time you are in Memphis.

8/10 Good

Barbara

Liked: Staff & service, amenities, property conditions & facilities
Strong smell of marajuana in lobby area when checking in that evening. Restroom very small-had very little room to close door in toilet/tub area. Staff friendly and helpful. Breakfast was good, various options.
Stayed 1 night in Feb 2024
Response from Hyatt Place Team on 20 Feb 2024
Thank you for choosing to stay with us at the Hyatt Place Memphis Wolfchase Galleria and taking the time to fill out a review. I apologize for the marijuana smell in the lobby area. Our hotel is 100% non smoking. However guests are permitted to smoke at least 15 feet from the entrance. I apologize that the smell was able to permeate into the lobby area. We are thrilled you enjoyed our breakfast and found our staff welcoming and helpful. We hope to see you again the next time you are in the Memphis area.Best regards,Daniel Vardy Front Office Manager

8/10 Good

Monique

Stayed 1 night in Feb 2024

10/10 Excellent

Evana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Breaskfast was good, ended at 10:00am. Other places end at 9. Staff was truly nice. Decor was beatiful. My TV wasn't working, they jumped right on it. The mattress need to be changed , it was very hard and squeaking
Stayed 2 nights in Feb 2024
Response from Hyatt Place Team on 22 Feb 2024
Thank you for choosing to stay with us at the Hyatt Place Memphis Wolfchase Galleria and taking the time to fill out a guest review. We are delighted that you enjoyed your stay with us and look forward to welcoming you the next time you are in the Memphis area!

10/10 Excellent

Marwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean!
Stayed 2 nights in Feb 2024

10/10 Excellent

Chad

Stayed 1 night in Feb 2024

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities, property conditions & facilities
Property is very nice
Stayed 1 night in Feb 2024

8/10 Good

Theodore

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location near lots of things, choose for electric car charging. Staff was nice
Stayed 2 nights in Feb 2024

10/10 Excellent

Breon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Taneem

Stayed 1 night in Jan 2024

8/10 Good

Ronaldo

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Derwin

Stayed 1 night in Jan 2024

10/10 Excellent

Shavada

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!! We would definitely stay there again
Stayed 2 nights in Jan 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

leticia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both times we’ve stayed here, the staff was warm, friendly and professional. The hotel was quiet despite having many guests. Comfortable king bed, good water pressure. Breakfast was basic but good. Hotel is clean and doesn’t look run-down or thread-bare. Close to Chili’s and other nicer establishments if you need food after a long drive. East to get on and off the highway from the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love love it

8/10 Good

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lacey

Stayed 1 night in Jan 2024

6/10 Okay

Christina

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Our room was perfect, until we sat on the couch and felt something behind it. There were men's dirty underwear in our room!! The hotel did change our room but never offered a discount for the incident or anything other than, heres a new room. I feel like there should have been some type of compensation for my 14 year old finding, touching them, and getting highly upset about the men's dirty underwear she found, other than just a new room. Discount off the room? Some type of comp to somewhere. Something. It was hardly addressed by staff.
Stayed 1 night in Dec 2023

8/10 Good

dominique, Meyreuil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Free Breakfast was good.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with pets
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Micheal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I went back to this hotel for the security, and only one entrance, since I had a car stolen previously in the area. Hot breakfast was great, only complaint is I don't like the tub /shower combo, otherwise as perfect a quick trip could be
Stayed 1 night in Dec 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad customer service.
When it was time for me to check in I did as usual. Not one time did anyone say oh we are out of king beds we had to move you to a double room. Went to room and noticed it was two beds and immediately went downstairs and told them I had a king room. The guy said oh no one told you we were overbooked for the night? Um no. Oh they should of on email and when you checked in. No on did. Well that's all we have for the night. Really wow common curiosity they should of said something to me.
Stayed 1 night in Dec 2023

10/10 Excellent

Frank A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023