All your bases are covered at Mercure Welcome Melbourne with great value for money in a Melbourne CBD location. Recently refurbished, our modern décor and friendly service team should help to make your stay a very comfortable one.Ideal for business or leisure travelers, you'll find everything you need right here, or just at our doorstep. Our friendly concierge team are here to assist with restaurant bookings, tour and travel enquiries, shopping and entertainment advice, car parking requirements and baggage storage needs.Our aim is to make your stay as simple and stress-free as possible, so we offer express check-in and check-out, valet or self-parking options, complimentary baggage storage at any time during your stay, business support services as well as our unique and modern Ether Centre, featuring 9 multi-purpose meeting rooms within the hotel. Should you require it, we also have a hotel internet kiosk just off our hotel lobby. Business facilities in our guest rooms include a working desk with wireless and broadband internet access. Once your work is done, enjoy the snacks from your minibar selection, or catch a show from the cable and pay movie channels.Enjoy a hot buffet breakfast or leisurely a la carte dinner in our Louden Kitchen & Grill or end your day with a relaxing pizza and cocktail in one of the cosy corners of our Cocoon Bar.

The Louden Kitchen & Grill serves modern Italian inspired fare with some traditional favourites for dinner using simple, fresh ingredients and flavours. Complement your meal with a relaxing glass of wine from their quality wine list which features some of the very best regional wines Victoria has to offer, including some undiscovered gems.

The great value breakfast buffet is the perfect way to start your day, featuring an endless choice of fresh fruits, yoghurt, cereals, a bakery station and a selection of classic hot dishes, plus a variety of fresh juices and bottomless cups of espresso coffee or tea – all for only $20 per person!

Soul Café - One of Melbourne's great coffee lures, this funky bar will keep you well fuelled all day. Our baristas will prepare your coffee or tea just as you like it, along with light and delicious meals for breakfast, lunch and dinner. Stay a while, or just pop in for a quick drink or tasty snack any time of the day! Cocoon Bar - Nestled on the mezzanine floor adjacent to our lobby, Cocoon Bar is a very soothing and relaxed place to hang out. Featuring designer décor and a meticulous selection of specialty beers and wines, Cocoon Bar also offers a seasonally inspired $10 cocktail during Cocktail Hour from 5.30pm – 7.30pm. Top off the experience with a selection from our mouth-watering pizza menu.

Being located in Melbourne's CBD, we're perfectly positioned for you to take advantage of all the fabulous activities Melbourne has to offer.Walk around the corner to the Bourke Street Mall for some retail therapy (featuring major department stores such as Myer and David Jones along with a plethora of specialty stores) then take a break for lunch at one of the many restaurants and cafes local to the Mercure Welcome Melbourne. Once you've finished your shopping, perhaps enjoyed a meal at The Louden Kitchen & Grill, take in a show at one of Melbourne's many theatres, such as the stunningly restored Regent Theatre, or enjoy a concert or game at one of Melbourne's great sporting and entertainment stadiums including the MCG, Etihad Stadium, Rod Laver Arena and AAMI Park which are all just a short tram ride away from the hotel.Our Tour Desk will help you to arrange your transport requirements, make restaurant bookings and secure event and tour tickets in order to help you keep the fuss to a minimum and the fun to a maximum!

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for in-room wireless Internet: AUD 10 (for 24 hours, rates may vary)
• Fee for in-room high-speed Internet (wired): AUD 10 (for 24 hours, rates may vary)
• Fee for wireless Internet in all public areas: AUD 10 (for 24 hours, rates may vary)
• Valet parking fee: AUD 35 per night
• Rollaway bed fee: AUD 44 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

This property does not have an official STAR Rating from AAA Tourism Pty Ltd. For the benefit of our customers, we have provided a rating based on our rating system.