Courtyard

Reviews of City Edge North Melbourne

City Edge North Melbourne
188 Peel Street, North Melbourne, VIC

Reviews

7.6

Good

Rating 10 - Excellent. 210 out of 916 reviews" "
Rating 8 - Good. 415 out of 916 reviews" "
Rating 6 - Okay. 209 out of 916 reviews" "
Rating 4 - Poor. 49 out of 916 reviews" "
Rating 2 - Terrible. 33 out of 916 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Lyndell

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay at. Convenient to essential things. Parking was in next block but was a good secure parking area.
Stayed 2 nights in Feb 2024
Response from City Edge North Melbourn team on 23 Mar 2024
Dear Lyndell. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again in the near future.

8/10 Good

Amanda

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
This was a great spot to stay with husbands in hospital They have parking at cheap rates. The room was basic but when your mostly visiting hospital its great I would recommend for hospital location. Also shops and Market very close
Response from City Edge North Melbourne team on 23 Mar 2024
Dear AmandaWe appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.We look forward to welcoming you againWe would very much like to have you back with us in the near future.

2/10 Terrible

CHINMAY

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I had an unpleasant experience at this property, encountering bugs in the bed mattresses during our stay. Despite addressing the issue with the front staff, they refused to take responsibility for their actions, claiming that bugs were beyond their control. The lack of a sincere apology further added to the frustration. On top that aircon was too noisy looks too old. Expedia, I recommend removing this property from your listings to prevent others from experiencing such irresponsible behavior. I have ample pictures to substantiate my concerns.
Stayed 5 nights in Jan 2024

6/10 Okay

Natalie

Travelled with partner
Convenient location and very close to tram stop. Room was fine, although could get quite dark - we were unable to sleep with the blind open at all due to a bright outside light shining directly into the room.
Stayed 4 nights in Dec 2023

6/10 Okay

Gary

Travelled with family, Business traveller
The room smelt of Body odour.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohd zaki

Travelled with family, Business traveller, Travelled with partner
Liked: Amenities
Stayed 1 night in Dec 2023
Response from City Edge North Melbourne team on 16 Dec 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 Okay

Joshua

Travelled with family
Liked: Amenities, property conditions & facilities
Good to stay for visit to Melbourne.
Stayed 3 nights in Dec 2023
Response from City Edge North Melbourne team on 16 Dec 2023
Dear Guest. Thank you for choosing our hotel. We do take pride in catering to our guests’ needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

6/10 Okay

Gemma

Travelled with group
Disliked: Room comfort
Stayed 2 nights in Dec 2023
Response from City Edge North Melbourne team on 16 Dec 2023
Dear Gemma. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 Good

Chris

Liked: Room comfort
Apart from the above comment we were very happy ..
Only complaint about our room was the bed side table draw in room 404 … was dirty & had a small plastic container in it
Stayed 1 night in Dec 2023
Response from City Edge North Melbourne team on 16 Dec 2023
Dear Chris. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.It is important to us that our guests leave feeling like they had a great experience and ensure you that your feedback has been taken on board.

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Un safe for anyone with children
Stayed 1 night in Nov 2023
Response from City Edge North Melbourne team on 22 Dec 2023
Dear Mria,Greetings from City Edge NOrth Melbourne.It would be highly appreciated if you could pelase provide more information regarding your feedback.We look forward to your reply.Kind regardsTeam@City Edge North Melbourne

10/10 Excellent

Andreas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Alll good, thanks.
Stayed 1 night in Nov 2023
Response from City Edge North Melbourne team on 16 Dec 2023
Dear Andreas. Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and we looking forward to having you again as a guest in our hotel.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, property conditions & facilities
Receptionist very helpful great service
Stayed 10 nights in Nov 2023
Response from City Edge North Melbourne team on 25 Nov 2023
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

6/10 Okay

Sharyn

Stayed 7 nights in Oct 2023
Response from City Edge North Melbourne team on 25 Nov 2023
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location is great.
Stayed 2 nights in Oct 2023
Response from Zafreen on 31 Oct 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and We look forward to having you again as a guest in our hotel.

8/10 Good

Aaron

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023
Response from Zafreen on 24 Oct 2023
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 Excellent

Penny

Liked: Cleanliness, property conditions & facilities
very friendly and easy to access
Stayed 1 night in Oct 2023
Response from Zafreen on 24 Oct 2023
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again.

2/10 Terrible

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Heater didn’t work Parking isn’t onsite Rooms are much smaller than the photos show Sheets are rough The air vent out side the room sounds like a jet The cigarette smoke and butts outside the balcony doors ( NON SMOKING SITE ) & they double charged me - and I still haven’t received a receipt even after requesting it
Stayed 1 night in Jul 2023

10/10 Excellent

shwan

Stayed 2 nights in Jul 2023

6/10 Okay

MARTINA

Travelled with group
Parking was advertised as included and then when I checked in they advised the car park was full.
Stayed 1 night in Jun 2023

8/10 Good

Tegan

Travelled with family and small children
We saw the hotel had a 3 and a half start rating but decided to stay anyway as it was the best value in the area. Our room was lovely only with a few flaws from wear and tear like a cracked shower bottom, dirty walls and hair in the drain. We were moved so we had two room across from eachother. One of the rooms had a smart tv which the teenager was thankful for after a long night. The shower had fantastic pressure, we live on a farm with only a rain water tank and pump so the water is very poor. It was amazing to have a shower with high pressure and clean water the teenager mentioned she had one for as long as she could handle. In the morning the teenager mentioned she had cocroaches in her room and we also spotted a mouse in the hallway. My partner mantioned the he saw baits and traps for both so the hotel is aware. Reception was friendly and helpful and our stay overall was pleasant. The Woolworths around the corner was great for an affordable breakfast with a veriety of freshly baked pastries, sushi and fresh fruit.
Stayed 1 night in Jun 2023

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Amenities
I had to ring a number to get access to the hotel on Sunday evening. The person on the phone didn't know the right way to get in. They kept on insisting that my key was in the black box. There were black units on the wall with number locks. It was actually a grey box. Took me quite a while to get in. In the bathroom there was a tiny bit of toilet paper that had actually been folded but there was no other toilet paper. I was told to go buy my own. The heater didn't work when I got there. Once again I had to ring someone to sort that out. The clock in the room was also wrong and I nearly missed my appointment. Overall it was disappointing.
Stayed 1 night in Jun 2023

8/10 Good

Helen

Liked: Amenities, property conditions & facilities
Close to where I needed to go, comfortable, very nice reception people
Stayed 1 night in May 2023

8/10 Good

Mamadu

Business traveller
Liked: Cleanliness, room comfort
Good stay in the city with good amenities help make things easier
Stayed 4 nights in May 2023

10/10 Excellent

Kleyton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Cameron

Liked: Cleanliness, property conditions & facilities
The closeness to Royal Melbourne hospital made a stressful situation a lot easier
Stayed 4 nights in May 2023

8/10 Good

John Chirhuza

Stayed 3 nights in May 2023

10/10 Excellent

Abebe

Stayed 4 nights in Apr 2023

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was great w tram station in front. Just 3 stops to cbd. And walking distance to QVM. The property was quiet and importantly place was clean and safe. We stayed for 2 weeks and had a wonderful time.
Stayed 10 nights in Apr 2023

6/10 Okay

Paul

Stayed 1 night in Mar 2023

8/10 Good

Merryn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The reception staff were very helpful and friendly The room was a bit on the small side but the beds were comfortable. A couple of biscuits in the room would have been lovely
Stayed 1 night in Mar 2023

10/10 Excellent

Sonya

Stayed 1 night in Mar 2023

6/10 Okay

Tegan

Travelled with partner
Liked: Cleanliness, amenities
Cute little apartment room. Mattress was terrible and the dog in the apartment next door barking all hours of the morning was terrible .
Stayed 2 nights in Mar 2023

8/10 Good

Kristy

Business traveller
Liked: Cleanliness, amenities
It was well located for trams and the markets
Stayed 1 night in Mar 2023

8/10 Good

Jo

Stayed 2 nights in Feb 2023
Response from City Edge North Melbourne team on 25 Nov 2023
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

8/10 Good

Yongping

Liked: Cleanliness, room comfort
Great room with kitchenette
Good position. Across the road from tram stop. Nice room. Great with kitchen. Highly recommended.
Stayed 4 nights in Feb 2023

8/10 Good

Trevor

Liked: Cleanliness
Close to city, transport, Victoria Markets, easy access. Metro shops across the road
Stayed 3 nights in Jan 2023

8/10 Good

Shantha Kumara

Travelled with family
Liked: Cleanliness, room comfort
Stay is good and close to city But no parking at the hotel and we have to pay for parking in a parking nearby
Stayed 1 night in Jan 2023

6/10 Okay

Ake

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2022

8/10 Good

Mladen

Travelled with group
Liked: Cleanliness, property conditions & facilities
I was satisfied with my stay. It was ä reasonable room at a reasonable price. Generally clean and not modern but not lacking in functionality. The only complaint is the room advertised with a Balcony, though it did not have a balcony

2/10 Terrible

Declan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Apartment was dirty, stains on bathroom door, unclean bathroom.floor, walls, and doors dirty, fridge dirty and not clean from previous tenant, only one small pan, only 2 cups between 3 people, asked for another and didn’t get, kept asking for coffee pods as only 2 in room. Curtain hanging off, chipped floor tiles, very unclean.minimal crockery. One would expect cleanliness especially around covid! Disappointing .

10/10 Excellent

Ernest D

Travelled with partner
Liked: Amenities, property conditions & facilities
very good

4/10 Poor

Jason

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds and location fir where we were going was good. Dirty, needed a really good clean, mould in shower, appliances ancient and didnt work properly, leaky kitchen tap. No-one there to report it to as left early and got back late. On checkout got told there was a number we ciuld have rung - would have been nice to know that. Only stayed as only slept there but wouldnt repeat experience
Stayed 5 nights in Nov 2022

10/10 Excellent

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Good stay
Stayed 4 nights in Nov 2022

4/10 Poor

Jarrad

Business traveller
Disliked: Cleanliness, property conditions & facilities
The first room I entered clearly had been smoked in and reeked of cigarettes. They probably had known this because the cleaner had left the windows wide open - and there were 8-10 large bugs and insects flying around the room. I changed rooms, to one that smelled like old feet, and we couldn't open the window due to the insects. Not a great stay but it was cheap and close to the hospital.

8/10 Good

Nikita

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, good water pressure and within 30 minutes of the functions we were attending.

6/10 Okay

Elspeth

Travelled with group
Disliked: Cleanliness, amenities
The reception staff are fantastic and super helpful. A mix of permanent residents (with barking dog) and guests is interesting. Convenient area.

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
I can certainly recommend City Edge North Melbourne. It made my stay in Melbourne very enjoyabable. I was close to woolworths and everywhere i needed to go was in walking distance
Stayed 1 night in Oct 2022

4/10 Poor

Michelle

Disliked: Amenities, property conditions & facilities
Very disappointed aircon and tv not working they fixed aircon but no tv for entire 5 day stay they said they would do a discount back to my credit card still waiting of course no refund.
Stayed 6 nights in Oct 2022

10/10 Excellent

Peter

Stayed 1 night in Oct 2022