"No walk-in shower for the physically impaired. I thought I was going to have to call 911 to get my husband off of the tub. Had to use all the towels as the process was difficult. The shower did not have enough pressure to get wet in the tub. The second day the towels were not replaced nor the face cloths. Staff appeared cordial but lacked concern."
"What a great place to stay, especially with kids! It’s been a couple weeks since our stay, and my kids keeps asking to go back! (They particularly loved the pool area). If we ever need a hotel in Medicine Hat again, this will be the place we stay!"
"Was very pleasantly surprised. Looks like lots of renovations have been done. Room was large, bed was comfy and it was quiet enough for a good nights sleep. Everything was clean and breakfast was good. Would definitely stay here again."
"The room was clean and quiet. The beds, bedding, and pillows were excellent. The bathroom was well equipped, although I wanted to take a bath and couldn’t get the shower head to turn off. The breakfast was wonderful with fresh food. There was a container labelled with cut up fruit, but it was never filled. All in all, we enjoyed our stay and will stay again. "
"The room was clean but dated. The furniture was scratched and tired looking.
Bathroom door was pealing paint, and swelled up at the bottom so it rubbed on the tile.
Shower was barely warm, and made for short washes. There was also some grunge or mold on the shower door slide.
The staff were great to deal with. The complementary breakfast was quite good, and the dinner I had in the restaurant was also quite good.
I'm not sure I would stay there again, but it was located close to where I needed to be and was clean enough."
Medicine Hat Lodge, Resort, Casino, and Spa, Trademark Collection by Wyndham.
10/10 Excellent
"The hotel has a nice location near the Mall and an attached casino. Thewater slide and pool are a nice addition. The rooms need some updating and I understand a major renovation is beginning . The hot tub will be fixed and the pool area refreshed. The rooms are being redone which is great.
The food in the restaurant /lounge is quite good. The commentary breakfast was excellent lots of choice all fresh etc. Plus they have enough staff so you do not need to bus your own dishes.
In in all it is a good place to stay and will be so much better once the renovations are completed."
"Stayed 1 night. Room was clean and comfortable. The surrounding area seemed safe. Staff were helpful. Breakfast was Ok. Nothing amazing but not terrible either. Did not use other amenities as we pulled in late and left early the next morning. Overall, good place and I would stay again"