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Reviews of favehotel S. Parman Medan

3.5 out of 5
favehotel S. Parman Medan
Jalan Mayjend Siswondo Parman No. 313A, Medan

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 63 reviews" "
Rating 8 - Good. 34 out of 63 reviews" "
Rating 6 - Okay. 5 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 0 out of 63 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Syaz

Liked: Cleanliness, staff & service, property conditions & facilities
ok for the price.
positive: room was cleaned well. rain shower. Hotel allowed late check out (1pm) for me which I truly appreciate. negative: no tissues in room, no fridge, and no hairdryer (need to request). shampoo and body wash is a 3 in 1 and quality was not good. A few black moulds on toilet walls.
Stayed 3 nights in Oct 2023
Response from Joni on 27 Oct 2023
Dear Mrs Syaz,Thank you for sharing your feedback regarding your recent stay at our hotel. We're glad to hear that you appreciated the cleanliness of the room and the rain shower. We're also happy that we could accommodate your request for a late check-out.We sincerely apologize for the inconveniences you experienced. Your comments regarding the absence of tissues in the room, the lack of a fridge, and the need to request a hairdryer have been noted. We will certainly look into providing a better-quality shampoo and body wash in the future. Additionally, we will address the issue of black molds in the toilet area.Your feedback is invaluable as it helps us make necessary improvements to provide a more enjoyable experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a better stay.Best regards,JoniHotel Manager

10/10 Excellent

Hudson

Stayed 1 night in Nov 2022

8/10 Good

Edwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The room is comfortable and clean..
Stayed 2 nights in Feb 2020

8/10 Good

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

teocindy, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 2nd stay after 5 months. Good location, clean and reasonable price for no frills hotel. Thumbs up to reception Ms Intan, her working attitude and service is equal to 5 star hotel staff. Will op for this hotel again next trip.
Stayed 2 nights in Sep 2019
Response from IP - Hotel Manager on 21 Sept 2019
Hi teocindy, Thank you for being our loyal guest. We are very pleased to hear that our service met your expectation. Looking forward to welcoming you back again soon...!

8/10 Good

Tan

Liked: Cleanliness
Disliked: Staff & service
Location is ok But not convenient for pick up or parking
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast, many staffs, I hope they serve with their heart and talk politely, my guest felt offence. May stay here again. Quiet room
Stayed 2 nights in Aug 2019
Response from Ivan Putra - Hotel Manager on 20 Aug 2019
Hi, thank you for your feedback. We have brought your feedback to F&B Department to see what went wrong and to avoid similar issue to other guests. Looking forward to your next visit to Medan again soon.

8/10 Good

Yati

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fave have a cozy and clean room for a rest after i travel for hours, its a good place to rest. i requested a late night check in time and they gave me a spare one hour to check out on the next day, which i feel so considerable of the staff. breakfast was great, i love the porridge with salted egg and ikan teri
Stayed 1 night in May 2019
Response from Ivan Putra - Hotel Manager on 18 May 2019
Dear Yati, We're delighted that you enjoy your stay with us! Looking forward to welcoming you back to Medan again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Adeeb

Liked: Cleanliness, staff & service
Nice hotel but air conditioning is not so great it was very hot
Stayed 2 nights in Dec 2018

10/10 Excellent

Joel

The hotel was great. Friendly staff, clean rooms, shower/bed and AC working perfectly. Good food and excellent coffee... We stayed several nights and we didn’t like Medan at all, so we spent most of the time hanging out in our room and in the evening we hd dinner/ drinks at the hotel.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late Night Massage Call
Nice hotel and not too far from the city. Brand new hotel but the drain in the bathroom clogs and there's a smell coming from it. Overall it was okay, room is clean and comfy. Beware of the late night call (11pm on weekdays) from the receptionist about their brand new massage package, you never know what they mean by that.
Stayed 1 night in Sep 2018
Response from IP - Hotel Manager on 28 Sept 2018
Dear valued Traveler, thank you for your review and feedback, we definitely look into it. Late night call offering Spa package was not our standard of operation, we will retrain our spa reception to follow our procedure, of offering spa at the latest 10pm.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2018

10/10 Excellent

Poh Giok

I am happy to stay in your hotel and only NOT the housekeeping as each time we requested to clean our room but each time either no tissue roll or no drinking water.
Stayed 4 nights in Aug 2018
Response from IP - Hotel Manager on 28 Sept 2018
Dear Poh Giok, its a pleasure to hear that you happy to stay in our hotel. We bring this issue to Housekeeper, as such training to be done and this issue will not appear in the future.

10/10 Excellent

Verified traveller

Excellent Hotel
Great place to stay. Came back after a year, it's good to see they maintained their quality. Comfortable, clean and friendly staff. Highly recommended!
Stayed 4 nights in Aug 2018

8/10 Good

Neves, Kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medan road trip.
A one night stay here. The staffs are so friendly. The location also very good. Nearby to the restaurants.
Stayed 1 night in Jul 2018

8/10 Good

Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so far so good. no comment at the moment.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for money.
Strategic location - nearby to mall, convenient shop, animal museum, food outlets.
Stayed 2 nights in Jun 2018

10/10 Excellent

Lusi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice htl in midtown
Good hotel, Convenient and friendly staff. Best experience
Stayed 1 night in Jun 2018

8/10 Good

ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in the city center
Good hotel, located in the city center. The room is clean and the staff is very helpful.
Stayed 1 night in Mar 2018

10/10 Excellent

foo meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
highly recommended
Very satisfied with the overall service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Winny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jan 2018

8/10 Good

juhari, Penang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Were very good. Enjoy my stay in the hotel.
I'm comfort stay at the hotel. The staff are helpful to resolved my problems. My trip back to home are enjoying. Easy to get the cap with help of the hotel staff.
Stayed 2 nights in Jan 2018

10/10 Excellent

CW, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book double bed room but get twin bed room
The stay is comfortable with clean room and bathroom. Staffs are very friendly and able to communicate in English. Variety of food for breakfast can be further improved. No hair dryer provided in room unless request over the counter. No fridge in room.
Stayed 1 night in Jan 2018

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfying stay.
Very good customer services,very clean,very polite staffs.
Stayed 9 nights in Dec 2017
Response from IP - Hotel Manager on 8 Jan 2018
Dear Raymond, we're delighted that our services met your expectation. Looking forward to welcoming you back at favehotel S. Parman Medan soon.

8/10 Good

leow, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast can be improved
The breakfast is slightly behind compared to swiss belinn hotel, both are rated three star. The room is clean but not big enough.
Stayed 1 night in Dec 2017
Response from Feni on 2 Jan 2018
Dear Mr. Leow, Thank you for the feedback and hope will see you soon! Regards, favehotel S. Parman Medan

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
It is a nice hotel, clean, new building, comfort, and good location. Several restaurants surrounding. The shortage is the parking area but it is not a problem if we use public transport, online taxi is very cheap, safe and very convinience.
Stayed 3 nights in Dec 2017
Dear Nur, Thank you for your value feedback, hope will see you again. Regards, favehotel S. Parman Medan

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel for stay
Nice look for overall need continue keep on. Best for this trip.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear Guest, Thank you for staying wth us. Regards, favehotel S. Parman Medan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Dear Guest, Thank you for staying wth us. Regards, favehotel S. Parman Medan

6/10 Okay

Mohamad Kassim

Not so good
Stayed 2 nights in Oct 2017

8/10 Good

Hamzah

Liked: Cleanliness, staff & service
A good service hotel which provide basic amenities
A new hotel with a significant pinkish look. The staff are friendly and attentive. Provide good service efficiently. Responded fast to enquiries with a friendly smile. I hope to stay in this hotel again because it gives me good memories for the two nights I spend here. Keep up with the good service. More important is to further improve day by day.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Location was a bit busy and noisy at night
Stayed 1 night in Sep 2017
Thanks for the review..!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is okee.. only parking area so limited
Stayed 2 nights in Aug 2017
Thanks for the rating and review.

10/10 Excellent

Fave Hotel, S Parman, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
clean, comfort and helpful staff
Stayed 1 night in Aug 2017
Thanks..!

8/10 Good

Tia Claudia Ester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small nice new hotel.
Nice and clean budget hotel though very minim room amenities. No minibar, hand soap nor shower cap
Stayed 2 nights in Aug 2017
Thanks for the review..!

4/10 Poor

Low

Liked: Cleanliness, property conditions & facilities, room comfort
Delayed Check in
Waited long time to check in even it was after 2pm permissible check in time
Stayed 2 nights in Jul 2017
Thank you, we appreciate your the feedback!

10/10 Excellent

Anonymous, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel
Satisfied on the overall experience throughout my stay however there are room for improvements.
Stayed 9 nights in Jul 2017
Thank for the 5 star review..!

6/10 Okay

Frédéric

Si on ne peut pas faire autrement
L'hôtel présente à peu près bien et est plutôt bien situé. Pour le reste, passez votre chemin : propreté de la salle de bain douteuse, draps et serviettes en piteux état... Heureusement, comme toujours en Indonésie, le personnel est très sympathique.
Stayed 1 night in Aug 2023
Response from Joni on 30 Aug 2023
Cher Mr. Frederic,Nous apprécions que vous ayez pris le temps de partager votre expérience à Favehotel Medan. Nous sommes heureux que vous ayez apprécié l'emplacement de l'hôtel ainsi que la gentillesse de notre personnel. Cependant, nous regrettons sincèrement d'apprendre que la propreté de la salle de bain et l'état des draps et des serviettes ne répondaient pas à vos attentes. Vos commentaires sont précieux pour nous et nous permettront de travailler à améliorer ces aspects.Nous espérons avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience plus satisfaisante à l'avenir. Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous en informer.Cordialement,L'équipe de gestion de Favehotel Medan

10/10 Excellent

Atsuhiro

Stayed 3 nights in Jun 2022

8/10 Good

yunzee

Stayed 1 night in May 2022

8/10 Good

Jong seong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고
가격 대비 품질 괜찮습니다.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Customer Service of excellent, Room very cleanliness
Stayed 1 night in Apr 2019
Response from Ivan Putra - Hotel Manager on 18 May 2019
Thank you for sharing your stay experience!

10/10 Excellent

Rasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
New hotel, good location, clean. Very tasty breakfast.very helpful staff,recommend!
Stayed 1 night in Jan 2019