Desk, free WiFi, bed sheets

Reviews of Relax Inn

2.5 out of 5
Relax Inn
1004 Hwy. 65 N., McGehee, AR

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 99 reviews" "
Rating 8 - Good. 32 out of 99 reviews" "
Rating 6 - Okay. 11 out of 99 reviews" "
Rating 4 - Poor. 10 out of 99 reviews" "
Rating 2 - Terrible. 17 out of 99 reviews" "

7.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Valentin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

6/10 Okay

Boyd

Disliked: Staff & service, amenities, property conditions & facilities
Met my needs and expectations, the room was tolerably clean with the exception of the microwave which needs to be replaced.
Stayed 1 night in Mar 2024
Response from Jemish on 31 Mar 2024
Dear Boyd, We apologize for the inconvenience with Microwave issue . Please be assured that we take your feedback seriously and will investigate and address this issue promptly. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to better serve you in the future.

6/10 Okay

Jo

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They are upgrading, so the rooms are nice. I do not like not having a bedside lamp. The extremely bright can lights in the ceiling are not conducive to relaxing before sleep.
Stayed 1 night in Feb 2024
Response from Jemish on 6 Mar 2024
Dear Jo,Your three-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 Good

Michael

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not changing sheets on bed
Stayed 3 nights in Feb 2024
Response from Jemish on 12 Feb 2024
Dear Michael,Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. And stay over guests. We don't change sheets everyday. We usually change sheets for guests every three days. When guests check out we change sheets. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

8/10 Good

John

Stayed 1 night in Dec 2023
Response from Jemish on 17 Dec 2023
Dear John,We appreciate your 4-star rating, which indicates that you were satisfied with your stay. Your rating is an important part of our efforts to improve our service, and we'll be sure to pass on your feedback to all our staff. Thank you again for choosing our hotel and we hope to see you again soon..!!

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really Trying
Owner served us - very kind - gave us drinking water- very refreshing to have the energy to make your stay enjoyable
Stayed 1 night in Nov 2023
Response from Jemish on 21 Nov 2023
Dear Jeremy,Thank you for the stay and feedback. I'm overwhelmed by your words of appreciation. Our team works tirelessly to ensure guest satisfaction. We will ensure another awesome stay for you next time.

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled and updated. The only things I'd suggest is bedside lamps and warm lighting instead of cool. Would make the room more inviting.
Stayed 1 night in Oct 2023
Response from Jemish on 25 Oct 2023
Dear JoThank you for the stay. I am overwhelmed to see your remarks and sharing of your satisfaction with our hospitality. We are privileged in inviting visitors like you and offering the absolute best services. Hope to see you back soon and we will make your next stay another extraordinary experience.

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay again nice clean hotel
Great place very clean and welcoming good staff would stay here again...
Stayed 2 nights in Oct 2023
Response from Jemish on 8 Oct 2023
Dear Angel,Thank you for your feedback! We're pleased to hear that you had a satisfactory stay with us. We take pride in providing clean rooms & great place for our guests. Your comfort is important to us, and we hope you'll continue to choose our hotel for your future stays. Thank you for staying with us through Hotels.com

8/10 Good

Angel

Stayed 4 nights in Oct 2023
Response from Jemish on 8 Oct 2023
Dear Angel,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the eight star. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again.

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was good for the price especially when others were twice the price just to get a good nights sleep!
Stayed 1 night in Sep 2023
Response from Jemish on 4 Sept 2023
Dear Suzanne,Thank you for your loyalty and positive feedback! We're thrilled to be your favorite hotel chain. It's wonderful to hear that you enjoy our spacious, clean, and comfortable rooms. Your satisfaction is our ultimate goal, and we can't wait to welcome you back for another enjoyable stay. Thank you for choosing us as your preferred hotel!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jemish on 11 Aug 2023
Dear Darlene,Thank you for sharing your feedback. It is heart-warming to receive a 5-star rating from our guest. We are glad to know that you had a nice stay with us. However, our goal is to make our guests 100% satisfied. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
After reading some of the reviews I was somewhat anxious but was pleasantly surprised. If you just need a place to sleep and a bathroom this fits perfectly. It was clean, a nice firm bed with clean linens, no bugs, quiet and what really impressed me was the very soft water in the shower. I wanted to bring the shower home to Oklahoma because we have to deal with such hard water. This place is nothing fancy but was fine for what we needed. The front door could use some insulation, bathroom door some WD-40 and if you don't have your own shampoo there are little packets. The TV worked well but had a line down it which didn't bother us. The base of the bed is metal so when you sit down on it, It makes a soft "Gong" sound. :) We thought it was coming from outside 'til we figured it out. We just thought it was funny. :D We will probably never go that way again but if we do it would not bother us to stay there again.
Stayed 2 nights in Jun 2023
Response from Jemish on 25 Jun 2023
Dear Yvonne,It was a pleasure having you as our guest at our property. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.

2/10 Terrible

Pete

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very dirty. Tons of mosquitos inside the room and out.
Stayed 1 night in Jun 2023
Response from Jemish on 16 Jun 2023
Dear Pete,Sorry for the inconvenience. If the room was very dirty, why did you guys not complain at the hotel during your stay? And when your wife came for extra towels she did not mention anything about the room being very dirty. We clean better for guests. and you have an issue about extra guest charges so that's why the review is terrible. We have professional pest control services. Whatever they can do best they can do for us.

4/10 Poor

Patricia

Disliked: Cleanliness, property conditions & facilities
The first room was a dump. I ask for another room and it was a little better. Its like living in the hood. They need to remodel and clean better..
Stayed 1 night in May 2023
Response from Jemish on 15 May 2023
Sorry for you have inconvenience. But I’m check on my system didn’t stay at hotel. My understanding this review was false information share for other Guest. And we didn’t move any guest on those day of reservation. We are clean better for guest.

4/10 Poor

Larisa

Travelled with family
Liked: Staff & service
The room was smelly and the bathroom smells like pee. Also the bathroom need serious work updates with broken tiles and the shower diverted not properly working I wouldn’t stay here again hope my response help other
Stayed 1 night in Apr 2023
Response from Jemish on 10 Apr 2023
Dear Larisa,We are distressed to see you unhappy. We never want our guests to go back with an unpleasant experience. Our main purpose is to make our guests smile and be happy; we strive each day. We regret we fail this time in your case. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and we will surely forward your valuable feedback to our team for improvements. Now hotel is under new management. We hope to serve you better next time see you soon

10/10 Excellent

Kevin

Stayed 1 night in Mar 2023
Response from Jemish on 21 Mar 2023
Dear Kevin,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our clean room and friendly staff. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

4/10 Poor

Joe, Stillwater

Travelled with partner
Disliked: Property conditions & facilities
The bathroom door was splintered. The shower/tub's caulking was dirty and rough. There were weeds in all the cracks in the pavement and sidewalks. The TV remote didn't work properly. One nice surprise was that McGehee, AR was the site of a Japanese interment camp during WW II and they have a nice museum in the local train station.
Stayed 1 night in Mar 2023
Response from Jemish on 24 Mar 2023
Dear Joe,Thank you for sharing your review. We regret that you had an unpleasant experience at our property. We never want our guests to have such a kind of experience. We will take appropriate measures to improve the areas you found unsatisfactory and will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Bobby

Stayed 1 night in Feb 2023
Response from Jemish on 18 Mar 2023
Thanks you

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean nice. Staff recommended to eat Hoots BBQ its was very good restaurant. Thanks you for your hospitality.
Stayed 1 night in Jan 2023
Response from Jemish on 24 Jan 2023
Dear Adam,Thank you for choosing us for your recent stay. Thank you for an excellent 5-star rating. We are glad to know that you had a nice stay with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

8/10 Good

kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Phone didn't work. Coffee pot didn't work and constant Internet issues
Stayed 1 night in Jan 2023
Response from Jemish on 22 Jan 2023
Dear Kevin,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We take the time to listen to your constructive comments so we can continually improve our services. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Moises

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad service
I stayed there for a day. I had book my hotel for a week and then my work moved me next day to another town so I went to tell them and get my refund. The owner say that he doesn’t give refunds. I never even put my initials on the no refund box.
Stayed 1 night in Jan 2023
Response from Jemish on 11 Jan 2023
Dear Moises,Sorry for inconvenience you have to your stay. When you signs paper work clearly mention we don’t have refund after you check. If you don’t know how many’s days on you work on this area and you paid for ahead of week. All over in world if you paid weekly rates never issue refund at all. You didn’t stay one day at hotel. You stay hotel two days.

2/10 Terrible

Jackie

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
The check in clerk did no have any information about my reservation. Luckily there was one room left and I took it. The room was mediocre at best. The bed was fairly comfortable, the the furniture and bathroom were in need of serious upgrading.
Stayed 1 night in Jan 2023
Response from Jemish on 8 Jan 2023
Dear Jackie,Thank you for sharing your feedback. However, we apologise for the inconvenience faced by you regarding these issues. We will surely forward your valuable feedback to our team for improvements. We hope to serve you better in the future.

6/10 Okay

Julie

Travelled with family, Travelled with pets
Disliked: Amenities
Easy access on and off highway. Clean beds and bathroom. No breakfast offered.
Stayed 1 night in Oct 2022
Response from Jemish on 14 Oct 2022
Dear Julie,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our clean room and the price. We are not provide breakfast. We will always ensure that we keep delighting you with our facilities and services. Our team is looking forward to hosting you again soon!

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and rundown
Not clean at all. AC barely worked. Ben uncomfortable. Hole in bathroom wall. Overall just horrible.
Stayed 1 night in Aug 2022
Response from FP on 2 Sept 2022
If you can kindly provide your name for your reservation.

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Affordable
I stayed one night on my way to Northwest Arkansas. The check in was fast and the lady was kind. The room was clean, the bed comfortable, and the rate affordable. Served my needs well. I’d stay here again if I were passing through.
Stayed 1 night in Aug 2022
Response from FP on 16 Aug 2022
Thank you. We appreciate your kind words.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
It was an older motel, but clean and the couple that owned it were lovely. Bed was comfortable and it was quiet. A no frills pleasant and relaxing stay on ou way back home.
Stayed 1 night in Aug 2022
Response from FP on 13 Aug 2022
Thank you. We appreciate your feed back.

2/10 Terrible

GARY

Stayed 1 night in Aug 2022

6/10 Okay

Jennifer

Stayed 1 night in Jul 2022

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, priced right, friendly staff
Stayed 1 night in Jun 2022
Response from FP on 2 Aug 2022
Thank You

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent experience! I love McGehee...really peaceful environment !
Stayed 1 night in May 2022

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfy and there have recent updates completed. I would stay there again when passing through.
Stayed 1 night in May 2022

10/10 Excellent

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great! There aren’t many options in this area but this one exceeded my expectations.
Stayed 2 nights in May 2022

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from FP on 27 May 2022
THANK YOU

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property doesn't have street appeal BUT the staff is extremely friendly and helpful. The room was clean and the beds were so soft and comfy. For a small roadside hotel it was better than some of the chain hotels i stayed in on this trip.
Stayed 1 night in Apr 2022

10/10 Excellent

Blake

Stayed 1 night in Jan 2022

6/10 Okay

William

Liked: Staff & service, room comfort
Disliked: Cleanliness
Ok for night
Service was good but room was a little dirty.
Stayed 1 night in Dec 2021
Response from FP on 1 Jan 2022
THANK YOU

4/10 Poor

ANGELA

Stayed 1 night in Nov 2021
Response from FP on 1 Jan 2022
THANK YOU

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little crowded.
Stayed 3 nights in Nov 2021
Response from FP on 29 Nov 2021
Thank You

10/10 Excellent

Herbert, Bamberg

Stayed 3 nights in Nov 2021

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the beds were extra comfy. Great price.
Stayed 1 night in Nov 2021
Response from FP on 29 Nov 2021
THANK YOU

10/10 Excellent

Analia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from FP on 20 Oct 2021
Thank you

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dont stay here
This is the worst hotel ever: dirty, musty smelling, no soap in room, filthy ice machine area.
Stayed 1 night in Oct 2021
Response from FO on 18 Oct 2021
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.

2/10 Terrible

Shakedra

Stayed 1 night in Sep 2021

8/10 Good

Leslie

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cute but needs help
It was a cute place but it needs some remodeling done to the room. The bathtub was not pretty and some things just did not look safe.
Stayed 1 night in Sep 2021
Response from DP on 13 Sept 2021
Thank you for your feed back

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2021
Response from FP on 6 Oct 2021
Thank you

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, room comfort
The staff are great!! It’s an older place but clean and comfortable.
Stayed 1 night in Sep 2021
Response from Fp on 3 Sept 2021
Thank you

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for a night
Desk clerk went out of her way to find out why a local museum was closed when it’s website said it was open. She called city hall and told them to fix their website. She also got us extra towels went beyond our expectations. Room was clean and comfortable. No breakfast was our only disappointment.
Stayed 1 night in Aug 2021
Response from p on 14 Sept 2021
Thank You

8/10 Good

Corliss

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay
Stayed 3 nights in Jul 2021
Response from FP on 12 Jul 2021
Thank You

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Clean and quiet. Great for a one night stay.
Stayed 1 night in Jun 2021
Response from FpP on 26 Jun 2021
Thank you

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from DP on 1 Jul 2021
THANK YOU