Exterior

Reviews of La Quinta Inn & Suites by Wyndham McAlester

2.5 out of 5
La Quinta Inn & Suites by Wyndham McAlester
1137 S George Nigh Expy, McAlester, OK

Reviews

8.2

Very good

Rating 10 - Excellent. 193 out of 413 reviews" "
Rating 8 - Good. 125 out of 413 reviews" "
Rating 6 - Okay. 52 out of 413 reviews" "
Rating 4 - Poor. 25 out of 413 reviews" "
Rating 2 - Terrible. 18 out of 413 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, comfy bed, nice linens, huge tv, friendly staff, really a perfect stay. I would definitely stay here again. Thank you!
Stayed 1 night in Mar 2024

4/10 Poor

Brian, Pueblo West

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Seemed like a nice hotel, but the walls and ceilings are apparently thin. It sounded like an elephant above me and doors in the hall slammed late into the night. If you can't get a good night's sleep, the other amenities don't matter.
Stayed 1 night in Mar 2024
Response from Customer Care Team on 16 Mar 2024
Dear Brian, we appreciate you choosing our hotel and sharing your experience. We apologize for the disturbance caused by noise during your stay. Ensuring our guests' comfort is our priority, and we regret that we fell short of providing you with a peaceful environment. We'll handle the noise issues promptly to prevent similar occurrences in the future. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for a more restful stay.Best Regards, La Quinta Inn and Suites Customer Care Team

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024
Response from Sophia CSR on 9 Mar 2024
Hi William,Thank you for your awesome review! We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Sheila A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, updated hotel. Wonderful beds and quiet stay. Breakfast was very good.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 9 Mar 2024
Hi Sheila,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Care Team on 1 Mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

ricardo

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk for the evening shift was awesome very professional. Definitely should be recognized she sets a standard on customer service.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 20 Feb 2024
Hi Ricardo,We truly appreciate your feedback! It's wonderful to hear that the lady at the front desk during the evening shift provided you with exceptional customer service and professionalism. Recognizing outstanding team members is important to us, and we will ensure that she receives recognition for her efforts. Your kind words mean a lot to us, and grateful for your acknowledgement of our staff's dedication. We look forward to sharing your positive feedback with her, and we hope to welcome you back for another fantastic experience soon.

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 13 Feb 2024
Hi Marty,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Amy

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed The Weeknd while we were in town visiting our family. The staff was wonderful, friendly, and helpful. the room was beautiful and clean. We will definately use this hotel again!
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Hi Amy,Thank you for choosing to stay with us during your visit to town! Glad to hear that you had a fantastic experience, from our wonderful and helpful staff to the beautiful and clean room. It's fantastic to know that you plan on returning to our hotel in the future, and we can't wait to welcome you back for another great stay!

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great. Got to swim with my son and the pool wasn’t busy at all.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Feb 2024
Hi Gabriel,Thrilled to hear that you and your son enjoyed your time at our hotel, especially the opportunity to swim together in our pool! Providing a relaxing and enjoyable experience for families is important to us, and delighted that you had a wonderful time. It's fantastic to hear that the pool wasn't busy, allowing you to fully enjoy your swim. We look forward to welcoming you both back for more memorable moments in the future!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money. Very clean and the beds were great!
Stayed 1 night in Feb 2024
Response from Sophia CSR on 8 Feb 2024
Hi Sarah,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Frontage road terrible, needs improvement. BUT that is probably city potholes were terrible!!! Very clean rooms!!!
Stayed 1 night in Feb 2024
Response from Sophia CSR on 5 Feb 2024
Hi Karla,We'll certainly pass on your concerns to the relevant authorities. We're delighted, however, to hear that you found our rooms very clean. Your comfort is our priority, and grateful for your positive comments. We look forward to welcoming you back for another pleasant experience.

10/10 Excellent

Margie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for everything!
Stayed 2 nights in Jan 2024
Response from Sophia CSR on 5 Feb 2024
Hi Margie,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large and clean. Check was quick and easy. Staff were pleasant and breakfast was good.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 29 Jan 2024
Dear David, thank you for choosing to stay with us and for sharing your positive feedback. We are delighted to hear that you enjoyed your spacious and clean room, as well as our efficient check-in process, pleasant staff, and tasty breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future.Best Regards, La Quinta Inn and Suites Customer Care Team

8/10 Good

Terance, Markham

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience of this property, newly renovated property. Even is located at the feeder of the highway. Stover quite
Stayed 1 night in Jan 2024
Response from Sophia CSR on 28 Jan 2024
Hi Terance,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future

10/10 Excellent

Veronica, Siloam springs

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, everything is new. Staff was super friendly, too.
Stayed 1 night in Jan 2024
Response from Customer Care Team on 23 Jan 2024
Dear Veronica, thank you so much for your positive feedback! We are delighted to hear that you enjoyed your stay and that our newly renovated rooms and friendly staff met your expectations. We strive to provide a comfortable and welcoming experience for our guests, and your comments are greatly appreciated. If there is anything else we can do to enhance your stay or if you have any specific suggestions, please feel free to let us know. We hope to have the pleasure of hosting you again in the future. Safe travels!Best Regards, La Quinta Inn and Suites Customer Care Team

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice!
Response from Sophia CSR on 7 Feb 2024
Hi Angela,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Almoth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sophia CSR on 14 Dec 2023
Hi Almoth,It is heart-warming to see such a wonderful 5-star rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
This is such a great hotel! Very clean, great breakfast, and friendly staff. I highly recommend. I’m picky when it comes to hotels, however this one checks all the boxes.
Stayed 1 night in Dec 2023
Response from Sophia CSR on 11 Dec 2023
Hi Trevor,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Customer Care Team on 30 Dec 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
We had a good stay. It was clean and we enjoyed the breakfast. The only issues we had was the air didn't seem to get cold very fast, and the bolt would latch on the door. We forgot to mention this during the day. We stayed two nights.
Stayed 2 nights in Nov 2023
Response from Customer Care Team on 5 Dec 2023
Dear Steven, we're delighted to hear that your overall stay with us was enjoyable and that you found the accommodations clean while also enjoying our breakfast offerings. We apologize for any inconvenience caused by the air conditioning not cooling efficiently and the issue with the door bolt. Your feedback is incredibly valuable, and we appreciate you bringing these matters to our attention. In the future, please don't hesitate to notify our staff during your stay so that we, as a team, can promptly handle any concerns to ensure a more comfortable experience. We're grateful for your stay and hope to have the opportunity to welcome you back for an even better and more comfortable stay in the future! If there's anything specific we can assist you with during your next visit, please feel free to let us know.Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk agent very nice!
Stayed 1 night in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Hi Shari,We are exceptionally thankful that you have honoured our staff members with praiseworthy words. We always love to be connected with special guests and be a part of their lives. Hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Aaron

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff, decent breakfast and access when traveling through McAlester
Stayed 1 night in Nov 2023
Response from Customer Care Team on 27 Nov 2023
Dear Aaron, we're delighted to hear that you had a positive experience during your stay with us! Providing a clean environment, friendly service, and a satisfactory breakfast is essential to us, especially for travelers passing through McAlester. Thank you for acknowledging our efforts to ensure a pleasant stay. We appreciate your kind words about our cleanliness, staff, and breakfast options. Should your travels bring you back to the area, we'd love to welcome you for another comfortable stay.Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

MELVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, intersection at 69 was confusing and mildly dangerous
Stayed 3 nights in Nov 2023
Response from Customer Care Team on 27 Nov 2023
Dear Melvin, we're glad to hear that you found the hotel nice. However, we're concerned about the confusion and safety issues you encountered at the intersection near our location. Your safety is important to us, and we apologize for any inconvenience or hazards you experienced in navigating that intersection. We'll make sure to pass along this information to the appropriate local authorities or take any necessary steps within our capacity to handle this concern. Your feedback is valuable, and we appreciate you bringing this to our attention. If there's anything else we can assist you with or if you have further feedback to share, please feel free to reach out. We're committed to ensuring a safe and pleasant experience for all our guests. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay.Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Floyd

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to and near everything I need.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 21 Nov 2023
Hi Floyd,We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 14 Nov 2023
Hi Anna,Thank you for the 10-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.

10/10 Excellent

Daniel C Orr

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the comfy beds!
Stayed 1 night in Nov 2023
Response from Customer Care Team on 10 Nov 2023
Dear Daniel, we're thrilled to hear that you loved the comfy beds during your stay! Providing a comfortable and relaxing experience for our guests is one of our top priorities, and it's always rewarding to know when we've succeeded. If there's anything else you enjoyed or if you have any suggestions for how we can make your next stay even better, please feel free to share. We appreciate your positive feedback and look forward to welcoming you back in the future.Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding. The hotel is clean, refurbished, the window blackout shades are outstanding. Not one bit of sunshine seeped through. The staff was friendly, helpful when we needed. The only reason I knocked down a star on location is because the road in front of the hotel terrible. There are potholes, crumbling sides, and worse. But that can’t be helped but is the hotel. This is a great place to stay if you are in the area.
Stayed 1 night in Nov 2023
Response from Customer Care Team on 14 Nov 2023
Dear Andrea, thank you for taking the time to share your positive feedback. We are delighted to hear that you had an outstanding experience during your stay at our hotel. Your compliments about our clean and refurbished facilities, efficient blackout shades, and friendly staff are greatly appreciated. We understand your concern about the road conditions in front of the hotel, and we apologize for any inconvenience this may have caused. While this is beyond our control, we appreciate your understanding. Your satisfaction is our priority, and we are thrilled to have provided you with a great stay. If you have any further comments or if there's anything specific you'd like us to know, please feel free to contact us directly. Thank you for choosing our hotel, and we look forward to welcoming you back on your next visit.Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Vertina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 7 Nov 2023
Hi Vertina,Thank you for choosing us for your recent stay. It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Customer Care Team on 2 Nov 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super nice at front desk
Stayed 1 night in Oct 2023
Response from Sophia CSR on 27 Oct 2023
Hi John,Thank you for your kind words about our front desk staff! We're delighted to hear that you had a positive interaction with them. Our team takes pride in providing excellent service, and we're glad to know it made a difference in your stay. We look forward to welcoming you back in the future.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service. I needed assistance with a pet and one of the young ladies at the front desk was a big help!
Stayed 1 night in Oct 2023
Response from Sophia CSR on 23 Oct 2023
Hi Margaret,Thank you for taking the time to share your positive experience with us. We're delighted to hear that you received wonderful service during your stay. It's especially heartening to know that our staff, particularly the young lady at the front desk, provided the assistance you needed with your pet. We value your feedback and look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Kathy

Travelled with pets, Travelled with partner
Very nice staff, comfortable room, pets allowed
Stayed 4 nights in Oct 2023
Response from Sophia CSR on 18 Oct 2023
Hi Kathy,We're delighted to hear about your positive experience during your stay. It's wonderful that you found our staff to be very nice, your room comfortable, and the added convenience of pets being allowed. We aim to make our guests feel at home, and your feedback is much appreciated. If you plan to visit us again, please don't hesitate to reach out if you need any assistance or have further preferences. We look forward to welcoming you and your furry friends back in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
Updated motel. Clean. Bed was very comfortable. Nice stay. We’d stay again.
Stayed 1 night in Oct 2023
Response from Sophia CSR on 16 Oct 2023
Dear Guest,Thank you for your valuable feedback regarding your last-minute stay with us. We're delighted to hear that you found our updated motel clean and the bed comfortable. It's great to know you had a nice stay and thrilled that you would consider staying with us again. Should you have any special requests or preferences for your next visit, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay! Safe travels!

8/10 Good

Wayne

Stayed 1 night in Oct 2023
Response from Customer Care Team on 6 Oct 2023
Dear Wayne, thank you for your generosity with the rating. We are glad that you had an enjoyable occasion with us, and we look forward to having you back with us again. Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Customer Care Team on 4 Oct 2023
Dear Neal, thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area. Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sophia CSR on 10 Sept 2023
Hi Sharon,Thank you for the 10-star rating. We take great pride in serving our wonderful guests. We hope you come back and see us again soon.

10/10 Excellent

Sheyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sophia CSR on 4 Sept 2023
Hi Sheyla,It is heart-warming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady working the front desk was very nice and helpful. Our suite was great but the tv didn’t work. Apparently only the daytime maintenance guy knows how to fix it so we were moved to a different room. Still nice but much smaller. I would stay again for sure. Very updated and nice
Stayed 1 night in Aug 2023
Response from Tammy Ketchum,GM on 31 Aug 2023
Thank you for the review. Sorry that you had a problem with the TV. Usually, the problem is that guest change the input on the TV and don't put it back to the correct setting. Appreciate and value you as our customer. Please come again.

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms, very clean and modern facility.
Stayed 1 night in Aug 2023
Response from Tammy Ketchum,GM on 21 Aug 2023
Thank you so much for the great review. We appreciate and value your business. Please come again on your next visit to Mcalester, OK.

10/10 Excellent

Vickie

Stayed 1 night in Aug 2023
Response from Sophia CSR on 5 Sept 2023
Hi Vickie,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

WAYLAND

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Sophia CSR on 7 Aug 2023
Hi Wayland,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

10/10 Excellent

Ashley

Clean and comfy
This may actually be the cleanest hotel I've ever stayed in, including the 4 star resort we were traveling back from! We stayed in a King Suite and it was spacious, spotless, and had a large flat screen wall mounted TV on a swivel mount. The staff were all very friendly. There was a convenient little store with snacks, drinks, and frozen meal options at the front desk. If you are passing through this is the place to stay. We stayed at another highly rated hotel in Mcalester on the way to our destination and this was the better stay for sure.
Stayed 1 night in Jul 2023
Response from Sophia CSR on 29 Jul 2023
Hi Ashley,Thank you for your fantastic review! We are thrilled to hear that you had a wonderful experience during your stay with us. Maintaining a clean and comfortable environment for our guests is a top priority, and we're delighted to know that we exceeded your expectations in this regard. Our King Suite was designed with spaciousness and modern amenities to ensure a pleasant stay. It's great to hear that our staff's friendliness added to your positive experience. Our little store is a convenient feature for our guests, and we're glad you found it useful. We truly appreciate your kind words and recommendation. It was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future! Safe travels!

10/10 Excellent

Richard

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Even before we arrived the staff was amazing. We had reserved 2 rooms. The couple who were supposed to meet us at the hotel had to cancel. The person at the hotel canceled our second room and did not charge us. Considering it was 6 in the evening and we had committed we thought it was incredibly nice to help us like that. The property was clean and freshly renovated. The bed in our room was incredibly comfortable and the room was spotless. We'll definitely stay here again!!!
Stayed 1 night in Jul 2023
Response from Customer Care Team on 26 Jul 2023
Dear Richard, we're absolutely thrilled to hear about your wonderful experience at our hotel! Providing exceptional service and a comfortable environment for our guests is our top priority, and we're glad that you had such a positive encounter even before your arrival. We understand that situations can change, and we're glad that our staff was accommodating and understanding in canceling the second room without charging you. We believe in providing flexible and considerate service to our guests. It's great to know that you enjoyed the clean and freshly renovated property, as well as the comfort and cleanliness of your room. A good night's sleep on a comfortable bed is crucial, and we're glad you had a restful stay. Thank you for your kind words, and we appreciate your intention to stay with us again in the future. We look forward to welcoming you back for another fantastic stay!Best Regards, La Quinta Inn and Suites Customer Care Team

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay.
Hotel is immaculate! Bedding is comfortable. Breakfast is good. This is a brand new hotel and it’s quite nice.
Stayed 1 night in Jul 2023
Response from Sophia CSR on 19 Jul 2023
Hi Marilyn,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel immaculate and enjoyed the comfortable bedding. It's fantastic to know that you had a good breakfast experience as well. As a brand-new hotel, we strive to provide our guests with a pleasant and enjoyable stay, and your feedback is truly appreciated. We look forward to welcoming you back in the future for another fantastic experience.

8/10 Good

Vishal

Stayed 1 night in Jun 2023
Response from Tammy Ketchum on 9 Jul 2023
Thank you so much for your review. We appreciate and value you as our customer.

10/10 Excellent

Tsvetelina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Updated very well. New, modern, quiet - pleasure to stay there.
Stayed 1 night in May 2023
Response from Sophia CSR on 22 Jun 2023
Hi Tsvetelina,Our team are delighted to hear that you thoroughly enjoyed your stay with us and found our establishment to be updated, modern, and tranquil. Providing our guests with a pleasant experience is our utmost priority, and your positive comments serve as a wonderful validation of our efforts. We look forward to welcoming you back for another exceptional stay in the future.

10/10 Excellent

Patrick

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Sophia CSR on 19 Jun 2023
Hi Patrick,We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. We hope to see you very soon!

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay,
Great hotel! Comfy beds and clean. Only 2 things that would have made it great....tv to work and the cleaning lady not to be knocking on our door before 9am.
Stayed 1 night in Jun 2023
Response from Sophia CSR on 20 Jun 2023
Hi Carrie,I wanted to say thank you for choosing our hotel for your recent stay and taking the time to share your feedback. We're delighted to hear that you found our beds comfortable and the overall cleanliness satisfactory. We apologize for any inconvenience caused by the TV not working and the early morning disturbance from the cleaning staff. Please rest assured that we will address these issues promptly to ensure a better experience for our future guests. We appreciate your valuable input and hope to have the opportunity to welcome you back for a flawless stay in the future.

10/10 Excellent

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immaculate Hotel
I make the drive between Missouri and Texas often, and choose LaQuinta hotels because they allow my German Shepherd with no issues. This was my first stay at this particular location. First of all check-in was super easy, and everything- the lobby, hallway carpet, stairway carpet, etc looked brand new. All of the external and stairwell doors worked properly - no loud slamming. The room itself was immaculate (a suite) - everything was, or appeared to be newly remodeled and upgraded, including the bathroom, which was also spotless. As always, the bed was super comfy, and my only complaint- and this is only due to my late arrival - the room was warm and took quite a while to cool off. I'm sure I could rectify this in the future by calling when I'm about an hour out and requesting the AC be switched on. This is hands down the best LaQuinta I've stayed at, and will stay here again the next time I make that drive.
Stayed 1 night in Jun 2023
Response from Customer Care Team on 13 Jun 2023
Dear guest, thank you for choosing LaQuinta and for sharing your wonderful experience at our hotel. We're thrilled to hear that your stay with us exceeded your expectations and that you found our location to be convenient for your travels. We're delighted that you appreciated our pet-friendly policy, allowing you to bring your German Shepherd without any issues. It's great to know that the check-in process was easy and that you found our lobby and common areas to be in excellent condition. We're especially glad that you found your suite to be immaculate and newly remodeled. It's our goal to provide clean and comfortable accommodations for our guests, and we're delighted that we succeeded in delivering that to you. We appreciate your feedback regarding the room temperature and apologize for any inconvenience caused. We will take your suggestion into consideration to ensure that future guests have a comfortable experience upon arrival. Thank you for your kind words and for considering us the best LaQuinta you've stayed at. We look forward to welcoming you back on your future drives between Missouri and Texas. Safe travels!Best Regards, La Quinta Inn and Suites Customer Care Team

8/10 Good

Marilyn

Stayed 1 night in Jun 2023
Response from Sophia CSR on 2 Jul 2023
Hi Marilyn,Thank you for your 4-star rating! We're glad to hear that you enjoyed your experience with our service. We always strive to provide the best possible experience for our customers, so if there is anything that we could improve upon, please do not hesitate to let us know. We appreciate your feedback and hope to serve you again in the future.