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Reviews of La Villa Vita

4 out of 5
La Villa Vita
21 Klipspringers Street, Mbombela, Mpumalanga

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 101 reviews" "
Rating 8 - Good. 32 out of 101 reviews" "
Rating 6 - Okay. 6 out of 101 reviews" "
Rating 4 - Poor. 2 out of 101 reviews" "
Rating 2 - Terrible. 5 out of 101 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John, Las Vegas

Liked: Staff & service
Disliked: Cleanliness
There was no hot water. Internet password did not work. Sheets were dirty. Property landscape was nice. Pool was large and clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like Italy
Loved the place. It felt like we were in Italy. The restaurant for dinner is however extremely expensive. But we really enjoyed the stay.
Stayed 2 nights in Dec 2023

8/10 Good

Veronica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

MR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Mariska, Benoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and friendly check-in. Outstanding food and excellent food choices
Stayed 1 night in Sep 2023

8/10 Good

mr henry

Business traveller
Liked: Room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Sawela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Shazia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning and surrounded by lush flowers and vegetation. The staff was friendly and helpful and the room was exactly like the picture. I highly reccomend.
Stayed 1 night in Feb 2023

2/10 Terrible

Sonja

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Nicodemo

Stayed 1 night in Dec 2022

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The spa room needs upgrades. Carpet is not clean and needs deep hooving. Bath tub is so tiny. Overall the place is beautiful with its landscaping
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Not what is advertised
Had no coffee in my room and reception not after hour staff or manager was available to arrange. The gym was so dirty that you didn’t want to use equipment, dust, spider webs etc. Treadmill doesn’t work either. Room was nice.
Stayed 1 night in Aug 2022

10/10 Excellent

Alexander, Walkerton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional. The hotel is a little difficult to find but worth the effort. The gardens , pool area and choice of eating locations provide a relaxing feeling. The constant 'music' spoiled the atmosphere slightly.
Stayed 2 nights in May 2022

10/10 Excellent

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Mandla

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Phillis

Stayed 1 night in Jan 2022

10/10 Excellent

Carike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms around the pool area are great, spacious, quiet and comfortable.
Stayed 1 night in Nov 2021

6/10 Okay

Cirilo

Disliked: Cleanliness
Disappointing experience
The experience wasnt so good, on arrival no one was at the reception. The first room that I was given, the WC was dirty and stink with water on the floor. I had to ask for other room which was given. But this is concerning special on this COVID period. If they dont make sure the rooms are clean and safe for covid, this will affect customers experience. PS: This was not the first time I stay at this hotel, the other times the experience was good.
Stayed 1 night in May 2021

10/10 Excellent

Dumisani

Stayed 1 night in Mar 2021

10/10 Excellent

Brendah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would hire this staff member if he was available
I did not get the name of the poor bloke that helped with the check in ............. and he was the waiter too ...............and he he was also the barman ........... and he brought me a packed lucnch to my room as I was leaving very early the next morning .... But well done, you are a star.
Stayed 1 night in Mar 2021

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nights on business
Second time I’ve stayed at La Villa Vita. Despite Covid restrictions, the staff were friendly and accommodating. My room was clean and comfortable, and the AC worked perfectly in the hot humid conditions that are common in this part of the world. Perhaps the only small criticism I have is that there was no desk in the room. The wifi worked great though. The breakfast (free on my booking) was very good.
Stayed 1 night in Jan 2021

10/10 Excellent

Lameeze

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

10/10 Excellent

Thabo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The short stay with good experience9
Short and excellent stay for me to return for longer stay. Hotels.com customer service was also excellent in helping me schedule my booking correctly.
Stayed 1 night in Nov 2020

8/10 Good

Norman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic and Beautiful
Staff was excellent and place is beautiful. Food choices were also pleasing. I would recommend.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I didn’t like the fact that there was no electricity at night even at 5 am when getting ready we showered in the dark. I paid via PayPal and was called back to the villa from Kruger National park because the receptionist was saying we didn’t pay. The employees seemed inexperienced and were not really there to please the guest. I had asked for a partial refund since I had to leave Kruger National Park Sunday to go to the front desk. I was there for 3 hrs before I got cleared which was strange because Anastasia an Indian manager knew I had paid via PayPal. The whole thing was a joke. The owner said he was going to refund our stay. I messaged him but never heard from him. The resort is nice but employees need to do better customers service wise. I wasted our day Sunday because I had to go back to prove that I had paid already
Stayed 1 night in Mar 2019
Response from Justin on 27 Mar 2019
Dear Brenda, Thank you for completing the survey regarding your recent stay at our property. We appreciate your comments and suggestions. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Justin Guest relations Manager,

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Staff & service, room comfort
No Power..no service
Load shedding and their Generator was broken, They had no ability to cater for the load shedding. No Air in the room as only one tiny Window. Bathroom had no Windows
Stayed 2 nights in Mar 2019
Response from Justin on 27 Mar 2019
Dear Guest, Thank you very much for letting us know your inconveniences regarding your stay at La Villa Vita and we appreciated the time you have taken to bring this matter to our attention. Please accept our sincere apologies for any discomfort the problem with the power-cut may have caused, for reasons outside the hotel. Due to our Generator that have been faulty during your stay, our technician have ordered the part and our generator is back and running, we really apologize for the problem. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accommodate you again on some future occasion and we will do it better. Faithfully yours, Justin Guest relations Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have rarely been to a hotel where I was made to feel more welcomed and more pampered. The staff are super kind and so willing to please and help with any situation. Rooms amazing and atmosphere so loving and peaceful. I would highly recommend it.
Stayed 9 nights in Jan 2019

8/10 Good

Kristen, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hideaway in Nelspruit, SA. Staff was extremely accommodating as well as friendly. Will definitely be back!
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff, especially - Stallion.
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
No shower in the room just a bath with taps - If I'd wanted a 1930s English Seaside Boarding House I would have booked one!
Stayed 1 night in Aug 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real surprise
La Villa Vita is a hotel and spa built (as the name suggests) in the style of an Italian villa. Driving to the hotel's address it seems impossible that such a grand building could be lurking around the corner but then there it suddenly is! The Italian conceit is extended to the restaurant 'Cicero' where I ate well despite my first two choices being unavailable. My room (half of an interconnected suite) was quite small, very much dominated by the large (and comfortable) bed. The bathroom by contrast seemed spacious and the shower was excellent. Overall I had a pleasant one night stay. The comfortable pool area at the centre of the 'villa' had a free coffee and cake 'station' which is the sort of touch which suggests this is the sort of place where an extended stay would be no hardship at all. Recommended.
Stayed 1 night in Jul 2018

10/10 Excellent

Roelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Alan, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an absolute delight! It is hidden away in the suburbs, surrounded by a lush garden and trees and the staff, restaurant and facilities are outstanding
Stayed 1 night in Jul 2018

8/10 Good

Gerda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Matthew B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Getaway
Great staff and a beautiful atmosphere. We’ll certainly be back.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jakobus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting
Staff were friendly and helpful. Rooms lovely and spacious. Beautiful setting. But lacks atmosphere. Few small things like safe not working. Drinks served at bar not up to standard. Breakfast was ok. Would not rate as 5 star personally. But good and secure location

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall great experience.
Everything was great except for the AC light in my room was too bright and I just could not sleep well. This hotel is really nice, the rooms are awesome, the location is perfect and the staff and manager is very courteous. Just few things needs to be taken care off and I would rate this hotel - an exhaust in the bathroom would be nice too.

10/10 Excellent

Mandlenkosi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute gem in a beautiful setting. The views!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very noisy from the adjoining room (10B). Lack of fellow diners. Variable service quality from waiters. Check-out messed up.
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Room was clean and very comfortable. Would recommend.

4/10 Poor

Robin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reasonable stay but don’t expect 5 star quality
We had a fairly big room, but don’t expect too much of this so called 5 star hotel. There is no door to the bathroom so limited privacy. It seems like hotel is old and slightly run down. I suggest, don’t even touch the welcome drinks and wet towels provided when checking in. Beds are clean and comfortable, breakfast was very average.
Stayed 1 night in Feb 2018

10/10 Excellent

AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Wonderful
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Wonderful
Awesome gift after so many hours on the road. FOOD AMAZING AND SETTJNG FANTASTIC
Stayed 2 nights in Oct 2017

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning place
Lovely place, so tranquil. The cake in the relaxing area is a nice touch, really cosy area. I didn't like the underground room though - the people upstairs were so noisy - click cluck sounds of heels made matters worse. Other than that, I think I could stay here again if I'm in Nelspruit.
Stayed 2 nights in Jun 2017