Save

idoop Hotel Lombok

3.5 star property
Central hotel connected to the convention centre in Mataram with full-service spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

idoop Hotel Lombok

Photo gallery for idoop Hotel Lombok

Premium bedding, in-room safe, desk, soundproofing
Exterior
Restaurant
Shower, hair dryer, slippers, towels
Superior Room

Overview of idoop Hotel Lombok

7.4

Good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Check out the area

Jl Swara Mahardika No. 883, Mataram, Lombok, 83121
  • Popular LocationIslamic Center NTB5 min walk
  • Popular LocationLombok Epicentrum Mall2 min drive
  • Popular LocationMataram Mall3 min drive
  • AirportLombok (LOP-Lombok Intl.)39 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Deluxe Room

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
  • 28.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
LCD TV
Premium bedding
Private bathroom
Free bottled water
Coffee/tea maker
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Junior Suite

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
LED TV
Premium bedding
Bathrobes
Private bathroom
Free bottled water
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Mataram

Located in Mataram, idoop Hotel Lombok is connected to a shopping centre. Lombok Epicentrum Mall and Mataram Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Senggigi Beach and Pura Agung Narmada.

What's nearby

  • Islamic Center NTB - 5 min walk
  • Mataram Immigration Office - 6 min walk
  • Lombok Epicentrum Mall - 2 min drive
  • Museum Negeri Nusa Tenggara Barat - 2 min drive
  • Mataram Mall - 3 min drive

Getting around

  • Lombok (LOP-Lombok Intl.) - 40 min drive

Restaurants

  • Nasi Babi Guling Ibu Sute - 8 min walk
  • RM Padang Asano - 2 min walk
  • KFC - 7 min walk
  • Cafe Upuy - 7 min walk
  • Rock Gilis Coffee - 9 min walk

About this property

idoop Hotel Lombok

Hotel connected to the convention centre
At idoop Hotel Lombok, you can look forward to dry cleaning/laundry services, a business centre and a full-service spa. Treat yourself to spa services, such as a body treatment, a facial or a massage. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A lift, a computer station and a banquet hall
  • Massage treatment rooms, a 24-hour front desk and a front desk safe
Room features
All 96 rooms offer comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as premium bedding and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers
  • LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:00 AM for a fee: IDR 50,000 per person
  • A restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre
  • Computer station

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Building
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer on request
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Fireplace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 50000 per person
  • Airport shuttle fee: IDR 250000 per person (return)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

idoop Hotel Lombok Mataram
idoop Hotel Lombok
idoop Lombok Mataram
idoop Lombok
Idoop Hotel Lombok/Mataram
idoop Hotel Lombok Hotel
idoop Hotel Lombok Mataram
idoop Hotel Lombok Hotel Mataram

Frequently asked questions

Is idoop Hotel Lombok pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at idoop Hotel Lombok?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at idoop Hotel Lombok on 4 Apr 2024 start from NZ$28.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at idoop Hotel Lombok?

Self-parking is available for a fee.

What time is check-in at idoop Hotel Lombok?

Check-in begins at 2 PM.

What time is check-out at idoop Hotel Lombok?

Checkout is at noon.

Does idoop Hotel Lombok provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of IDR 250000 per person applies.

Where is idoop Hotel Lombok located?

Located in the heart of Mataram, this spa hotel is within a 10-minute walk of Islamic Center NTB and Mataram Immigration Office. Lombok Epicentrum Mall and Museum Negeri Nusa Tenggara Barat are also within 2 miles (3 km).

idoop Hotel Lombok Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 53 reviews" "
Rating 8 - Good. 20 out of 53 reviews" "
Rating 6 - Okay. 11 out of 53 reviews" "
Rating 4 - Poor. 6 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ghulam, Australia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have booked n request for double bed two room but they give me single bed n vary poor costumer service
Stayed 1 night in Dec 2019

6/10 Okay

Kenneth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not for Habitation
Hotel idoop hmmm what can i stay Hotel looked good from a distance but getting inside the Lobby was a bit scary after the Earth Quakes in this area. The Hotel was totally unsafe and Dangerous due to 3 Quakes and lots of Damage to the structure. Now in saying all of this as I was about to check in and talking to staff who were Extremely Helpful and pleasant to help us in anyway they could and tried their best to give as much assistance as they were able to But Hotel was not habitable ---after extensive repairs maybe ok
Stayed 2 nights in Aug 2018

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

4/10 Poor

Sandy, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room
Dirty walls in the bathroom and room itself (can see splashbacks and brown marks), security box doesn't work, and the smoke alarm has been detached. Whilst the bed looked clean, the fact that all the other things around the room were still dirty made me question the overall hygiene of the room. The hotel breakfast was decent. Choices of fried rice, chicken, stir fry veg, tempeh & tofu, juice, coffee, tea, fruit (which was papaya during our one night stay) and toast. Eggs can be ordered from the staff.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly awful experience...
This is an honest account of my stay at iDoop, it is very negative but is important for other travellers to read. I booked to stay here for 3 nights, I chose it because of it's location and the photos made it look like a reasonable place to stay for a few days. When I arrived the main lobby was dirty and had a weird smell, the staff checking me in were very rude with one male member particularly having a bad attitude. I went to my room, the corridor leading up to the room was dark and dingy, it looked very aged and again there was a strange smell. The room was truly shocking. Out of my over 10 years of using hotels.com this has been the worst hotel I have ever stayed in. The room was filthy, it was humid and the air con nevertheless worked. The window looked out to the inside of the hotel. There were cigarette burns around the room. The floor had dirt marks on it and there was. Lot of dirt everywhere. The bathroom was vile, the shower was caked in yellow body fat and there was lime ale around the shower head. There's was a strong smell of dampness. I checked out immediately and stayed in the Hotel Santika instead which was a million times better. I would they recommend you avoid this hotel and book somewhere else either Hotel Santika or Favehotel which appear to be of better quality.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Cheap and clean
simple and clean hotel for a night's stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the City Center
Very Fuss-free Hotel. I got a room with a balcony on the top. But the balcony was very small with a very high wall covering the city view. Rooms had simple yet nice decor. Rooms did not have a fridge but that was not a problem. Hotel was just a 5 mins walk to Mataram Mall where you can get your amenities and food there.

10/10 Excellent

Teck Oon, Klang, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good in many aspects!
Very clean, compact room. Soft comfortable bed with crisp clean sheets. Good air conditioning. Nice toilet shower layout.

8/10 Good

Christopher, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Idoop
Very nice stay. The breakfast was very good, as well as the in-room menu. My only criticism is that the soperific lobby music they play can be heard too clearly from within the bedrooms from 7.00-21:00 - as there is a music speaker on every level. However the staff did turn the music down when I asked them. But the volume was back up the next day. Overall a very good Hotel option for Mataram at a reasonable price.