"We stayed here to be near Toyota Amp. for a concert. The front desk guy was rude. He mumbled then got extremely irritated when I politely asked him to repeat himself. He looked at me and sarcastically clear as day said ‘WHAT IS YOUR PHONE NUMBER?’ Um okay.. why couldn’t you have spoken that clearly the first time?
Then he gives us a room key, we go to our room and the door is open, room in disarray. Mind you it’s about 3:30 pm, check begins at 3. We leave for an hour to get lunch then comeback. Room still open and uncleaned. So I go down to the front desk and tell Rude Man my room is not yet ready. He immediately puts on a big cheesy smile and gets super apologetic, he says ‘I only have 2 maids and 45 rooms, give me 20 minutes.’ I said ‘Okay’ he then says ‘5:30 okay?’. Um no! It was about 4:20 at that point so that would mean waiting another hour and 10 minutes, and our concert starts at 7. The entire reason we came to town. Anyways, long story short the room was FINALLY ready at 5:15 pm.
I have stayed at plenty of Motel 6 and I’m willing to overlook quite a bit but when the attitude is so poor and dismissive, I can’t say that I will be back. Also, it’s 12 miles from the venue and the Uber back costs $100. I would just pay to stay closer in a nicer hotel."