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Reviews of Baymont by Wyndham Marshfield

2.5 out of 5
Baymont by Wyndham Marshfield
2107 N Central Ave, Marshfield, WI

Reviews

7.0

Good

Rating 10 - Excellent. 186 out of 672 reviews" "
Rating 8 - Good. 171 out of 672 reviews" "
Rating 6 - Okay. 130 out of 672 reviews" "
Rating 4 - Poor. 102 out of 672 reviews" "
Rating 2 - Terrible. 83 out of 672 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Jason

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Shower was broke, curtains were broke, toilet continueously plugged with no plunger in the room
Stayed 1 night in Feb 2024

4/10 Poor

Matt

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for one night because I had surgery early the next morning and the hotel was close by to the hospital.The host behind the desk never said welcome or hello and never cracked a smile. I noticed a couple long black hairs on the control panel for the heater/ac unit inside the room. My wife took a bath and saw dried piss and black hairs around the base of the toilet, dried piss on the inside of the toilet bowl when she lifted the lid and black mold on the shower knob that controls the water. The side entrance next to our room had a vending machine which was empty and the washer and dryer had Out Of Order signs on them. The pillow cases were gross so we went to the Dollar Tree and bought two pillow cases along with a can of Lysol. The bed comforter was crumpled up and the bed skirt was half tucked in and the other hanging out. The tv remote buttons were very hard to push to make them work and the tv sleep button didn't work. I was hoping to get a good night's sleep before my surgery but that didn't happen staying at this 1 star hotel. If they had a complementary breakfast there's no way I would have tried it. My number one priority is customer service and this hotel lacks every bit of good customer service. We DO NOT recommend this hotel!
Stayed 1 night in Feb 2024

6/10 Okay

Jon

Business traveller
I was one of two vehicles there which was pretty sketchy. I felt unsafe and was relieved when the night was over.
Stayed 1 night in Jan 2024

2/10 Terrible

Sara

Stayed 3 nights in Jan 2024

2/10 Terrible

Megan

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Person checking us in was very rude. Apparently they really only like when you pay with cash, had a hard time getting them to charge my card. had reservations for animals. Couldn’t find reservations, pool is closed for renovations(was told it was open) outlets didn’t work, lights took forever to turn on, shower curtain had stains, on the back of the bathroom door there was poop, their breakfast was disgusting. Rubber sausage and eggs. Their waffle maker was broken, stains all over the walls their juice maker only had water. I will never stay there again. This was the WORST hotel I had ever stayed at.
Stayed 1 night in Jan 2024

2/10 Terrible

Kayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash in room, unsafe practices. Door plate missing screw, and hard to open. Bathroom fan missing entirely. Middle light burnout above sink. Floor felt dirty. Mircrowave plate was not clean. Fridge was not cold. Weird hair in bedding when covers were pulled back.

2/10 Terrible

Dario

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Krystal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy at all!!! waste of money NEVER AGAIN WILL WE STAY HERE DONT RECCOMEND ANYONE! we had the king suite with whirl pool. everything was broken, brokem door for patio for over pool ,half the lights didnt work, light switches were broken, water was cold never stayed warm, when i call from my room asking for towels housekeeping is suppose to bring them to you no they tell you to come down to the desk and they arent their you wait extra 10 mins then you call for them not right service there at all!! the vents for whirl pool fell off and our room was so cold it took almost 2 hours to get the room warm, also when we got in the room there was a box of condoms under bed that wasnt from us. Then, the pool area was a dissappointment the hot tub was down and the pool was so cool and their was lights at all. Iam going to contact someone to see how to get a partical refund for my stay because im not happy. and i dont recommend this place to anyone go spend your money worth at a better one screw this place. yall are very disrespectful.
Stayed 1 night in Dec 2023

6/10 Okay

Barbara, Glen flora

Travelled with family
Disliked: Amenities
Beds were very comfortable, room was clean. The stairways and other areas needed attention. Went to use the hot tub and that was blocked off by chairs and empty, pool looked good but the lights were off and no way of turning then on to use the pool. The continental breakfast was nothing to be desired.
Stayed 1 night in Dec 2023

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Harry

Travelled with partner
Disliked: Staff & service
When checking out after being told when checking in that had to wait for manager. Again checking out I was told needed to wait for some unknown length of time to check out with the manager. When told they guy I did not have time to wait and what was the problem he had very bad english got out of him that my CC was declined, He than attempted to run it again, but was unsure if ran or not. I left as could not wait for them. I do see that the charge is pending with no problems on my card account
Stayed 1 night in Dec 2023

2/10 Terrible

Ann

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet overflowed. Repeated calls for cleanup were ignored. When someone finally came to sop up the water we were told it would be mopped and cleaned "tomorrow". The chair in the room had a broken leg. When I sat in it it tipped over and I fell. Despite reporting this several times it was ignored until we dragged the chair into the hall and abandoned it. Housekeeping skipped our room and when we complained the manager said he vacuumed it himself, but didn't make the beds or leave fresh towels after ours had been used to mop the floor. Never going to stay there again.
Stayed 3 nights in Dec 2023

4/10 Poor

Meredith

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the property was really dirty. They did have signs that they were engaging in construction, but there was a lot of projects that looked like they’d been abandoned. The hot tub wasn’t working, and the elevators smelled bad. Our room was also pretty dirty and broken down - the headboard was dusty (and there was a goldfish cracker sitting on it!), the towel rack was falling off the wall in the bathroom, and the area around the tub was dirty. We also had trouble getting somebody to help us when we first arrived - we had to wait about 10 minutes before somebody finally came. BUT… there was one HUGE positive. We had one of the king sized bed suites with a hot tub IN the room, that sat two people. It was AMAZING to have and we used it multiple times. The tub itself was definitely clean and there was more than enough hot water to fill it. Even though a lot of the property was subpar, the in-room hot tub easily made the stay worth it.

10/10 Excellent

Johnny

Stayed 1 night in Nov 2023

10/10 Excellent

Katey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Sep 2023

6/10 Okay

Marc

Stayed 1 night in Nov 2023

4/10 Poor

Todd

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was obviously under construction. Pool and Hot Tub not operational either. Nobody was at the desk when I checked in.
Stayed 1 night in Nov 2023

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was dirty, cobwebs everywhere, mold in refrigerator seal, microwave still had food splattered inside, No breakfast cause nothing has power in the breakfast room. toaster wouldn’t work microwave didn’t work couldn’t make a waffle, sausage and eggs were so cold sausage still has frost on it would not recommend will never stay again.
Stayed 1 night in Nov 2023

6/10 Okay

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

2/10 Terrible

Stephanie

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was NOTHING I liked about this stay. This place & room was DISGUSTING. The room numbers were on the door front with a piece of scratch paper. There were exposed pipes in the hallways. The back doors had absolutely no security, it didn't require a swipe of the card it was broken it was unlocked 24/7. There were huge piles (5 years) of cigarette butts in the rocks along the back of the building. The room had 5" of dust and used candy wrappers under the bed. The pictures (framed art) were removed from the walls & and replaced with nothing but just exposed picture hangers on the walls. The "make shift" closet had no bar to hang clothes. Three must have been a mirror on the front bathroom door but it was missing & only large glue spots remained. There were large visible holes in the filthy carpet. The bathroom was very dirty, I had to wash the tub before using it. I tried to cancel the reservation with the desk clerk (Chris?) but he refused to refund any charges. You might want to rethink using your name attached to this Baymont establishment.
Stayed 2 nights in Nov 2023

6/10 Okay

Thomas

Travelled with partner
There was construction going on. The hallways were cold. The breakfast, there was one egg in the warmer that looked like it had been there for hours, and no one came by to check on anything. There was a garbage can in the eating area that belonged in the construction area, not the kitchen.
Stayed 1 night in Oct 2023

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a bit dirty (fake nails and clothing under the bed, and the floor was sticky- we kept our shoes on). Otherwise…. It was all we needed- pool, hot tub, tv with lots of channels, decent breakfast options…. Enjoyed our visit!
Stayed 2 nights in Oct 2023

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

LUIS, EDISON

Disliked: Amenities, property conditions & facilities
Not recommend it
Stayed 1 night in Oct 2023

4/10 Poor

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort
Nope, nope, nope!
AWFUL! The room was FILTHY! Stains all over the bed, and numerous other surfaces, hair all over the bed and in the sink, the slide lock inside of my room was broken, cobwebs in the corns and up the walls, and so many other surfaces were filthy as well. They’re also under construction and the hallways were very unfinished and messy. Cherry on top was the piece of paper with my room number taped to the door. After speaking to management, they were polite and sympathetic, but never attempted to give me another room (I would have respectfully declined at that point) which makes me wonder about the status of their other rooms on the property. They did work with refund process through Hotels.com immediately to provide a full refund with no issues.
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Travelled with family
Liked: Staff & service
This was adequate for our needs. The bed was very comfortable. They are in the process of renovation, so I gave them a pass on some of the cleanliness issues. Very dusty in our room and the bathroom floor was not clean. No washcloths. Otherwise. - good place to stay.
Stayed 1 night in Oct 2023

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
It was handy to be near a shopping plaza, for food etc. Also nice to have green space around the plaza. Check in was a bit busy, it seemed the worker had to do many tasks including check ins
Stayed 2 nights in Sep 2023

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They are currently renovating the property but still had good service.
Stayed 7 nights in Sep 2023

4/10 Poor

DIANE

Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Lenore

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
THere ws construction going on...which I understand. However, the toilet didn't flush properly, there was long black hair in the shower and bathroom (I do not have long black hair), the hair dryer didn't work, and because I booked through Expedia, I was unable to obtain a receipt.
Stayed 1 night in Sep 2023

4/10 Poor

Patricia

Disliked: Staff & service, amenities
The only good thing about this hotel is the young woman working the front dest 15 hours a day. She is kind pleasant and understanding. This place is umder construction. We made an ergency stop last december and it was a mess. Dusty and drywall all over. Ir is still not complete n o baseboards jn the room, yucky doors. Only cleanrooms every 3 days. Will give you clean towels but no vacuumi g for 3 days. It should be closed for remodeling. But i would hate to see thw young lady out of a job. AWEFUL OWNER. it should say on expedia "under construction"
Stayed 4 nights in Aug 2023

8/10 Good

JEFFREY

Stayed 1 night in Aug 2023

4/10 Poor

Tara

Travelled with family
Disliked: Cleanliness
Door wouldn’t stay shut, had to make sure to use door hook. It was only myself and two teenage daughters. Our room was down at the very end of hallway and outside the exit was a little scary when we took our dog outside. Just the swamp and the darkened garbage area in the corner. There was no public view of anything if someone were to try something inappropriate. Just felt very uneasy. The shmp/cond & lotion half used and watered down, no hand soap, tv didn’t work at first, only one wash cloth, surfaces were “sticky”. Curtains were broken and wouldn’t close all the way. Even the juice offered was watered down. The breakfast was served until 10:00. We got there about 9:15. Milk was gone, only one slice of bread, two eggs and three sausages. No waffle batter left…But, yes, we did get there towards the end. The pillows were very comfortable and the employees were very nice. They were under construction, so I’m hoping we were seeing the beginning of the changes and not the ending. Even the door numbers were post it notes.
Stayed 2 nights in Aug 2023

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, close to main shops and restaurants. Staff were extremely nice
Stayed 1 night in Aug 2023

10/10 Excellent

cathy, marshfield

Stayed 1 night in Aug 2023

6/10 Okay

Gerald

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Roxann

Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was in great shape. The property is undergoing renovations so it is a bit messy. Unfortunately the pool area was closed off for the day due to chemical treatments.
Stayed 1 night in Aug 2023

4/10 Poor

JEROME, WILMINGTON

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
found dirty socks in the room. Complained about it and did not get a positive response

4/10 Poor

Jay

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Reserved 4 rooms. One was terribly dirty, second one a bit better and the other two average at best. Hallways tore up for remodel and full of drywall dust.
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was booked for 2 adults and 3 children, they gave me a room with 2 double beds. Asked for a cot for my smallest child and they didnt have any, i had to go buy one. Went to the pool and it was dirty with bugs in it and the hot tub had bugs in it as well( not a few bugs a lot of bugs) we needed a few more towels for the room, went to the front desk to ask for some and they didnt have access to any, so again we ran to the store to buy some. Overall...just not very nice!
Stayed 2 nights in Jul 2023

2/10 Terrible

Travis

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible hotel. Rude and claimed they didnt have our reservation even though we had a confirmation and it was paid for ahead of time. Will never be back.
Stayed 5 nights in Jul 2023

8/10 Good

Kris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Diane

Stayed 2 nights in Jul 2023

2/10 Terrible

Terry

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is in terrible condition. Whirlpool broken and covered in brown algae, gym not accessible, open construction in hallway and ceilings to rooms, cold food for breakfast that should have been maintained at safe temperatures. Overall unsafe. Staff said no discount or refund due to booking through Expedia. I have photos to support my claims that I can share with Expedia if someone will tell me where to submit them.
Stayed 5 nights in Jul 2023

6/10 Okay

Penny

Travelled with family and small children
Disliked: Property conditions & facilities
Everything at this facility seemed to be incomplete in being maintained or renovated.room numbers on a piece of paper taped to the doors, rooms not quite complete in furnishings and supplies, breakfast room also not complete in renovation--tv laying on seating not hooked up.Pool was available but hot tub was disgustingly not working and dirty. there were cars in parking lot that seemed to be parked there waiting for some type of repair. The breakfast was decent and check in was quick and without incident. The (2) rooms were clean and tv worked fine. I would think twice before staying here again; or hopefully the renovation would be complete if i were to stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa, mechanicsville

Stayed 1 night in Jul 2023