Interior

Reviews of Riad Lapis-Lazuli

4 out of 5
Riad Lapis-Lazuli
90, Zaouia Al Abbassia, Sidi Ghanem, Médina, Marrakech

Reviews

9.2

Wonderful

Rating 10 - Excellent. 195 out of 295 reviews" "
Rating 8 - Good. 76 out of 295 reviews" "
Rating 6 - Okay. 13 out of 295 reviews" "
Rating 4 - Poor. 5 out of 295 reviews" "
Rating 2 - Terrible. 6 out of 295 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a place to stay that is in the medina, but far enough away thag you can actually get some rest at night, this is for you. Patrick, and Abdou are gracious and kind hosts that are willing to help any way they can. The room had everything I needed to be a launchpad for walking and exploring the Medina. Please do not hesitate to book here for an authentic riad stay.
Stayed 2 nights in Nov 2023
Response from Patrick on 23 Nov 2023
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha  Good morningThank you for your sympathy message. The whole team is delighted to have spent these so good times together and we hope to see you again in Morocco soon.SincerelyPatrick, Abdou and Aicha

10/10 Excellent

Brett

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from Patrick on 23 Nov 2023
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha  Good morningThank you for your sympathy message. The whole team is delighted to have spent these so good times together and we hope to see you again in Morocco soon.SincerelyPatrick, Abdou and Aicha

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend eating at the riad during your stay, their tagines are delicious and affordable. The property itself is lovely. While outside the tourist area, it is only a 15-20 minute walk to the main sites.
Stayed 6 nights in Oct 2023
Response from Patrick on 20 Oct 2023
Good morningThank you for your sympathy message. The whole team is delighted to have spent these so good times together and we hope to see you again in Morocco soon.SincerelyPatrick, Abdou and Aicha

10/10 Excellent

Eamonn, Burnaby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, my room was on the main floor behind a nested door. It was tight, but a beds a bed and this room had 2. The bathroom was separated from the main room by a curtain, which is awkward no matter who you’re staying with. But they can wait in the cozy main area or use the bathroom there if needed. Still, a door would’ve been great 😅 The room has a strict no-drinks policy, but water was available for purchase from the Riad. A nice light breakfast with coffee was included with the room. The room has an Ac unit which did its best and got the room down to 21C and kept it there. Patrick, the manager, was an absolute gem. He was incredibly accommodating, and very helpful, as was his aid Abdou. Both are absolute gentlemen. The riyad was about a 15 minute walk from the taxi stop, and 30 minutes from the old market and all the good shopping and restaurants. What I DIDNT like were the young men who would try and convince me the main route to the riad is “closed”, then after taking me the long way, asked for $10. I fell for it the first time, but they tried this every time I passed them. That’s why I deducted a star.
Response from Patrick on 8 Oct 2023
Good morningThank you for your sympathy message. The whole team is delighted to have spent these so good times together and we hope to see you again in Morocco soon.SincerelyPatrick, Abdou and Aicha

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Staff
Adou was amazing! Best service ever! He made oir stay worth while!
Stayed 4 nights in Sep 2023
Response from Patrick on 7 Sept 2023
Bonjour,itinéraire en voitureQuand vous entrez par la porte de Bab Kechich, à 150 métres vous allez avoir sur votre gauche le commissariat de police et juste après à 50 métres vous tournez sur votre droite vous allez avoir une place avec la pharmacie Kechich. Vous continuez et vous allez arriver devant une nouvelle grande porte Bab Khemiss donc la vous tournez à gauche et après 50 métres vous prenez à droite ou il y a une petite porte. Vous continuez jusqu'à ce que vous arrivez sur une patte d'oie et là vous partez sur la rue de gauche et vous continuez pendant environ 400 métres et vous êtes arrivé.CordialementHiWhen you enter by the door of Bab Kechich, in 150 meters you will have on your left the police station and just after 50 meters you turn on your right you will have a place with the pharmacy Kechich. You continue and you will arrive in front of a new big door Bab Khemiss so you turn left and after 50 meters you turn right or there is a small door. You continue until you arrive on a crow's foot and there you go on the left street and you continue for about 400 meters and you have arrived.Kind regards.Patrick

10/10 Excellent

Sónia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Estivemos 4 noites no Riade. Super simpáticos Higiene do espaço , boa Só não gostei do quarto porque não tinha janela. Mas possivelmente quando marquei não reparei . Uma caminhada de 20 mn e está na praça principal. Perto do Riade , muito comércio e restaurantes . Aconselho
Stayed 4 nights in May 2023
Response from Patrick on 30 May 2023
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha  Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

8/10 Good

Luigi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Patrick on 25 May 2023
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stylish riad made better with a good service
Riad is located at the northern part of the old medina which seems to be a bit quieter than the southern part closer to the Djemaa el fna. Riad entrance is a bit tricky to find even though it's located at the bigger street. Door has a small sign yes but still maybe it could have a bigger or more visible sign perhaps? Rooms and the riad in general are immaculate and well equipped! Close to the riad is a mosque and in the evenings the people sitting at the entrance of the mosque were shouting something to western people walking by so that was a bit unpleasant and scary. Marrakech medina in general is quite a shady place at dark since there's not enough lighting and some alleys are pitch black. Otherwise the location of the riad is very good as there is max 10min walk to ATM, taxi stand, restaurants and a day tour pick up point. What makes this riad fantastic is its staff, mostly Mr. Abdou. He did everything to make your stay and trip better and more pleasant. He provided lots of information and maps and instructions and directions and was available basically 24/7 for hotel customers needs. Early breakfast? Abdou took care of it. Forgot to buy water from medina? Abdou took care of it. Wanna cut your fingernails but don't have the clippers? Abdou went to buy the clippers and brought to your room in 10mins. This man is the embodiment of hospitality. If the riad owner reads this please give my compliments (and possibly a raise) to Abdou!
Stayed 4 nights in May 2023
Response from Patrick on 10 May 2023
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha  Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

8/10 Good

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Riad, nice decor. Abdou was especially amazing. Really cared about my safety and helped in every way possible - Thank You! My biggest let down is that the owner is smoking non stop at the center of the place, and the smoke smell goes everywhere including the room. If you are out and about all day you may not notice it at all. Note that all payments need to be in cash at the property, so come prepared. All in all, a very nice place and nice staff.
Stayed 3 nights in May 2023
Response from Patrick on 9 May 2023
Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Stay in Beautiful Accommodations!
We loved our stay at Riad Lapis-Lazuli! Patrick was so kind, easy to communicate with prior to our arrival, and very welcoming. The space itself was beautiful and clean. The location was excellent--easy walking distance from all sorts of attractions. Abdou, the gentleman on duty during the evenings, was incredibly kind and showed us around the area and made sure we did not get lost. We highly recommend this stay!
Stayed 2 nights in Feb 2023
Response from Patrick on 12 Mar 2023
Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
It’s the people that make this riad so special. They couldn’t be more helpful. It’s located in the tranquil northern part of the medina and has everything you need. Do try and eat here at least one evening during your stay, the choice is small but the tagines are delicious. But make sure you are hungry - the portions are sumptuous. A big thank you to everyone for a great introduction to Moroccan hospitality.
Stayed 3 nights in Feb 2023
Response from Patrick on 4 Mar 2023
Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Yixuan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
GREAT PLACE! Very close to everything. Love the ornament and roof top! Breakfast was great, mint tea was great… Abdou was very nice and helpful :) would come back again next time
Response from Patrick on 21 Feb 2023
Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Maria Ivonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022
Response from Patrick on 10 Dec 2022
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha  Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Man Wai Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Marrakesh 4 days. The staffs are good. They guided me a lot of.
Response from Patrick on 8 Dec 2022
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Charle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is gem. Patrick.the host is not only a great cook, he will do his best to accomodate your requests so does his assistant Abdou. The service is great and the riad is well locatedand is spotless .The architecture and interior decor are exqisite and they also have a lovely rooftop terrace. This place provided me with the confort of a home and the warm welcome of marrocan hospitality. Thank you souch
Response from Patrick on 6 Nov 2022
bonjourMerci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc.cordialementPatrick, Abdou et Aicha  Hi,Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco.Kind regards.Patrick, Abdou et Aicha.

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Patrick on 29 Jun 2022
Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Abdou et Aicha.

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020
Response from patrick on 19 Mar 2020
bonjour Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. cordialement Patrick, Laurent, Abdou et Aicha   Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The riad is nicely decorated and has a cool vibe about it. The top terrace is worth checking out if you check in here. The property is located in the North of the Medina and whilst maybe not ideal to explore the touristy areas, the neighbourhood has an authentic feel about it and you can get to walk the entire souk. Staff is very nice and helpful. We had a tour booked early and they were nice enough to prepare breakfast for us earlier.
Stayed 2 nights in Feb 2020
Response from patrick on 14 Feb 2020
bonjour Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. cordialement Patrick, Laurent, Abdou et Aicha   Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Jolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from patrick on 16 Dec 2019
bonjour Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. cordialement Patrick, Laurent, Abdou et Aicha   Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from patrick on 6 Dec 2019
bonjour Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. cordialement Patrick, Laurent, Abdou et Aicha   Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from patrick on 8 Nov 2019
bonjour Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. cordialement Patrick, Laurent, Abdou et Aicha   Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Abz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A riad in a maze :)
The stay was amazing. The staff are super friendly and ALL very helpful !!! The rooms was decent for the short stay we had. Local are was few min walk from the busy hotshots too
Stayed 2 nights in Sep 2019
Response from patrick on 9 Sept 2019
Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from patrick on 7 May 2019
bonjour Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. Cordialement. Patrick, Laurent, Abdou et Aicha. Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

8/10 Good

IKE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good riad, friendly staff, good breakfast. Did not like the location much. It was just bed and breakfast. Meals are extra, but we didn’t order.
Stayed 3 nights in Apr 2019
Response from patrick on 1 May 2019
Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

George, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent accommodation.
It’s an excellent Riad. The room was small but comfortable. Air-condition, television, shower. The room was cleaned every morning when I was away. They provide a delicious breakfast (included in the price) and if you like dinner at a reasonable price. All the staff was friendly and helpful. In general it’s an excellent accommodation.
Stayed 4 nights in Sep 2018
Response from patrick on 5 Oct 2018
Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2018
Response from patrick on 3 Jun 2018
Bonjour, Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. Cordialement. Patrick, Laurent, Abdou et Aicha. Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

4/10 Poor

Tarek

Disliked: Staff & service, property conditions & facilities, room comfort
old town
It is not a hotel its called Riad an old house with 5 rooms only the main gate is 1.5M watch your head no way you can reach it using google or apple maps even though you are very close. the guy we asked about how to reach requested 100 MAD to tell u how to reach there. windows only on corridors if you open people can see you inside no external windows no ventilation or window in toilet no door for the toilet if your partner uses it you will hear and smell lighting is poor you have to wait 5 min to get the hot water. no wifi in room
Stayed 3 nights in Apr 2018
Response from patrick on 15 May 2018
pas de commentaire!! nos clients jugerons d'eux même ce commentaire!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff
At first we where a little bit shocked with the area but the staff from the Riad made our stay very pleasantly. I will stay again because of the employees.
Stayed 3 nights in Jan 2018
Response from patrick on 31 Jan 2018
Bonjour, Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. Cordialement. Patrick, Laurent, Abdou et Aicha. Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Jazziel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like an oasis in the middle of the desert
We appreciated the character, ambience and unique decor of this hotel. The host greeted us with mint tea, gave us lots of tips and was very friendly. I highly recommend this hotel. Close to good restaurants, we felt safe walking in the neighborhood.
Stayed 2 nights in Jan 2018
Response from patrick on 30 Jan 2018
Bonjour, Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. Cordialement. Patrick, Laurent, Abdou et Aicha. Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Truly a special experience.
Stayed 3 nights in Dec 2017
Response from patrick on 6 Jan 2018
Bonjour, Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. Cordialement. Patrick, Laurent, Abdou et Aicha. Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

Sepideh

Liked: Cleanliness, staff & service
The staff were very polite and helpful and kind. tasty breakfast beautiful roof
Stayed 3 nights in Dec 2017
Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

6/10 Okay

mo, uk, birmingham

Liked: Cleanliness, room comfort
Weak wifi over priced food
The wifi is terrible and the the dinner is nice but overpriced. breakfast is 1 pancake and some bread with jam we had to ask if we could have change some days so we had egg with bread couple of times. the shower we had to wait 5 to 10 min to warm up.i would not recommend this riad to a friend
Stayed 11 nights in Oct 2017

8/10 Good

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard to find but nice spot overall. Too bad it's allowed to smoke inside for non-smokers. Everyone was SUPER helpful.
Stayed 2 nights in Sep 2017
Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou et Aicha.

10/10 Excellent

GFN, Arlington, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little B&B in the old medina
Great little B&B in the old medina of Marrakech. Confortable and clean, and very close from the old bazaars (sooks), yet far from the noisy traffic. The management can facilitate daily trips to nearby (and not-so-near) sites at reasonable prices with a reliable service provider. Delicious moroccan evening meals can be ordered, preferably a day in advance. The night attendant is extremely helpful, willing to help if you are lost in town or looking for quality meals.

6/10 Okay

Carol A

Liked: Cleanliness, staff & service, property conditions & facilities
The Riad is a beautiful Morrocan oasis in the midst of the old medina. At the time of our stay the Riad was quite cold. No restaurants nearby. Not a great location to find in the old medina. The hosts were great to provide guided tours through the medina to the Plaza however it was still difficult to find. Breakfast was included. Room was clean and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Waqas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was beyond compare. I have stayed in 5 star hotels and this Riad's service beat all of them by far. The owners went out of the way to ensure we were comfortable, know the local culture, and educate us on tourist traps to avoid. The only thing I would say is the location is about a 15-20 min walk from the markets which is not bad but wish it was a bit closer. However, the trade off is that you get a nice cozy and quiet getaway from the noisy market. Definitely highly recommended.

10/10 Excellent

syed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
brilliant staff, great service, would hight recommend
Response from General Manager on 12 Dec 2016
Bonjour, Merci pour votre message de sympathie. Toute l'équipe est ravie d'avoir passé ces si bons moments ensemble et nous espérons vous revoir prochainement au Maroc. Cordialement. Hi, Thank you for your message of sympathy. The whole team is delighted to have spent the time together so well and we hope to see you soon in Morocco. Kind regards. Patrick, Laurent, Abdou

4/10 Poor

PINELOPI

Disliked: Property conditions & facilities, room comfort
not really worth it
the riad is situated in the far north part of Medina, meaning at least 30 Dirhams to go to the center or 20-25 min walk from grand place. the patio was very beautiful and the owners very helpful indeed. However, the room was ridiculously small, we had to report issue with hot water every day while if you re thinking of taking a 1-2 day trip, do not go for their tour operator. He was completely untrustworthy, while considering that it won't be a tour guided excursion , you could the same trip on your own, by bus or go for another operator. There are plenty in the old city. Of course do not count on internet connection in the rooms.

8/10 Good

Ruth, BEAVERTON, Estados Unidos de América

Liked: Cleanliness, staff & service
Beaitiful Archtecture and decor
Full breakfast was overstated. Should be cslled Continental Breakfast. Bed on wooden frame, so very noises with each move. Soap dish falling off wall. Location very difficult to find from jemma el gamma - main square.

10/10 Excellent

liz , manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad, fantastic staff
The riad was clean and beautifully decorated. We were glad to get the airport transfer provided by the hotel as we would never have found it on our own. The staff were amazing, the manager showed us to the souk on our first morning and provided us with lots of useful hints and tips about Marrakech. The concierge went out of his way to make us feel at home and he was lovely. Thank you for a wonderful stay!

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Lovely owners and very helpful staff made me feel instantly welcome with mint tea! Highly recommend, great value riad.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel to stay
I love the hotel and the staff. The only "cons" you need to be aware off is that location is very far from the plaza and area is not as "safe" as suppose to be.... also another things you to be aware of is that hotel does not have a fridge and drinks outside are not allow, which means you have to consume the beers or wine from the hotel. beside that is a really nice place to stay and relax. Thank you to Abdul who help us a lot!

10/10 Excellent

Tomasz, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would like to come back
It's slightly out of the way, but I wanted that way.

10/10 Excellent

Ian, SW France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad in the Medina
The riad is beautifully decorated, the owners and staff are more than helpful, the rooftop terrace is a great place to relax, and the one dinner we had there was delicious. I can't speak highly enough of the place.

10/10 Excellent

Leland, North Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful riad in the north end of the medina
We stayed three nights. Laurent was a sweetheart! He arranged a car to bring us from the airport, he served a welcome mint tea (and a tagine later that evening), walked us to the Jemaa el-Fnaa, and arranged a trip to Merzouga on our departure. Awesome hospitality! Beautiful decor. Reasonably priced.

10/10 Excellent

travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gareth, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant riad and fantastic value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodations and excellent location
You will have a true Marrakech experience and feel like a local as you navigate the tunnels and paths to the town square. Take the Hotel Shuttle for your first trip. Plenty to do within walking distance, great bakeries, tanneries, etc. Hotel staff is great, particularly the inn keeper at night. Abdel stays up and waits for you or meets you to walk you back. He makes the greatest tea and has the best suggestions for things to do or items to purchase. The staff arranges for your excursions. Rooms are comfortable, clean, and well decorated. I felt very safe. I highly recommend eating at the riad's restaurant if you are tired or short on time. Very convenient, great value, and delicious.
view from my room overlooking indoor pool
leather shop nearby
couscous

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanting
You will be blown away by the decor, rooftop patio and pool! Tip: hotel us hard to find the first time and requires walking through the town if your taxi driver doesn't know the back way, so use the hotel shuttle from the airport or train station. The night porter, Abdel, is very friendly and helpful. He takes time to help plan your day and includes tips on what to expect to pay. He also makes the best Moroccan whiskey. Great dinner and breakfast