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Reviews of Hôtel Ichbilia

2.5 out of 5
Hôtel Ichbilia
1, Rue Bani Marine, Médina, Marrakech

Reviews

5.6
Rating 10 - Excellent. 20 out of 129 reviews" "
Rating 8 - Good. 22 out of 129 reviews" "
Rating 6 - Okay. 25 out of 129 reviews" "
Rating 4 - Poor. 24 out of 129 reviews" "
Rating 2 - Terrible. 38 out of 129 reviews" "

5.4/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

SARDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks nice everything
Stayed 3 nights in Feb 2024

4/10 Poor

Mohamed Hashi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Z

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Poorservice from the man in the counter, lack of towels and shower ammenities unless its asked for. Noisy during the night until 3 AM. Host also complaining about Expedia booking for the start set a negative tone from the start of my stay. Only positives were the cleanliness and location. There are better options for similarly priced hotels in the area so I would not recommend a stay here.
Stayed 1 night in Aug 2023

10/10 Excellent

Paya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist and the manager were very nice and friendly. Very clean rooms and shared areas. Made me change my plans and stay an extra night in marrakech before visiting casablanca. Highly recommended if you are looking for a clean cozy place that is close to the heart of the city!
Stayed 2 nights in Apr 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem
Lovely Gem, This is a returned visit to this hotel Lovely and clean, very friendly staff make you welcome. Excellent location Amazing views from the roof terrace Just love this place
Stayed 3 nights in Dec 2022

2/10 Terrible

Kashif

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They thought my wife is a prostitute, we were was beyond shocked. The staff was rude and sexist. The hotel has a non refundable policy. We didn't receive a full refund from Expedia. Worst hotel in the world!
Stayed 5 nights in Jun 2022

4/10 Poor

md rakibul islam

Disliked: Amenities, property conditions & facilities
Without paying online if you go there you have to pay different exchange rate what they ask you.
Stayed 2 nights in May 2022

4/10 Poor

rachid

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

TomG, Kentucky

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right on the edge of the Medina and everything is very convenient. Lots of action.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY LOUD OUTSIDE
MY STAY WAS OK THE STAFF IS GREAT BUT SINCE IS ON A VERY BUSY STREET ITS REALLY LOUD UNTIL 3 A.M THATS WHEN YOU COULD REALLY SLEEP THE HOT WATER ITS TRICKY WOULD I STAY THERE AGAIN NO
Stayed 1 night in Jan 2020

6/10 Okay

James

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2020

8/10 Good

Stephanie

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty sheets, moisture on the wall and ceilling, a clothes sticker on the wall. On top of that, someone was hammering and screwdriving the wall in the morning Only good thing is location.
Stayed 1 night in May 2019

6/10 Okay

Khalil

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Good location for centre of medina but there are other hotels in the vicinity
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid but I didn’t stayed on that hotel because everything was in horrible conditions
Stayed 1 night in Jan 2019

6/10 Okay

IMRAN

Disliked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019

2/10 Terrible

Saghe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Over priced
Ac didn’t work the room Was in poor condition over priced for $20 a night good location tho
Stayed 1 night in Jul 2018

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap room
Good location in Médina and main square and easy to find .. $15 for private room with working Ac but there was no shower head .. WiFi worked at times ..if it’s just a place to leave your bag and sleep then it’s good enough
Stayed 1 night in Jul 2018

8/10 Good

D R

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moroccan Date Night--NOT happening lol
It's not bad for the price, like $12 USD. But if you meet a female who is Moroccan their laws do not permit her to come to your room unless you have a marriage certificate or she is not a Moroccan. Morocco is very liberal but some people take this issue seriously. I meet a beautiful female who wanted to spend time with me and the guy was like NO, YOU NEED CERTIFICATE of marriage!!! In USA this is unheard of, but I respected their laws. But it DID ruin my nite lol. The TVs are outdated, no hot water in rooms.

6/10 Okay

Dott, Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Centrally locates, but uncomfortably loud outside
It’s a great location for the price, but don’t expect too much. No toiletries or towels are provided in this hotel. Bathroom light is not working in my room. Door bangs against one of the beds. Sheets smell like they weren’t rinsed out properly (sheets were actually hanging from the railing inside the hotel, I guess they do their laundry in house). The manager was very helpful though and the ladies doing housekeeping were quite friendly.
Stayed 2 nights in Apr 2018

4/10 Poor

Bridget

Disliked: Staff & service, property conditions & facilities, room comfort
Doesn't deserve 3 stars.
I'm pretty sure that the mattress in my room had fleas. It was solid, too, as was the pillow. The wiring suspending the light fixture was clearly broken, and held together with a bobby pin. The socket by the sink was hanging out of the wall, the bar in the wardrobe was hanging down one end, so impossible to hang anything (no hangers, anyway). There was never any soap or toilet tissue in the bathroom. The TV had only one channel, but it was NBC movies so to be honest, I didn't really mind that. Plus side: the hotel is literally right next to everything - seconds from an atm, food, shops and about 1 minute from the souk. It is noisy until about 2am, but that's just Marrakech. The bathroom while not pretty, was very clean. The roof terasse was a nice bonus, and drinks inexpensive. My room was very very cheap, and I think I got what I paid for more or less. But it has a three star rating and Definitely doesn't deserve that.

10/10 Excellent

Sharmarke booh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100%
Good stay
Stayed 4 nights in Nov 2017

6/10 Okay

Bob

Disliked: Room comfort
You get what you pay for
Close to Fnaa and souk and the associated noise! Hall lights on all night shining into rooms. Dodgy WiFi.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Jema3 el fena right at the doorstep !
Stayed 2 nights in Jun 2017

2/10 Terrible

mr farah , london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
0 stars
The hotel not good at all even bed service with no respect hotel rooms without toilet or shower I don't know how Expedia advertised hotel like this in there website!!!!

6/10 Okay

LoyaltyRoyalty , Georgia

In need of remodeling
All females use the same one bath room for shower and toilet. Same as for the males with the bathroom for them on opposite side. I had to constantly ask for toilet paper and I almost slipped while taking my shower which is highly dangerous because it has only slipper tile on the floor. Now I know to wear flip flops in the shower if ever experienced again. You have to take shower quickly because the water get cold fast. The are is so small, not make for a plus size period.

4/10 Poor

Abdel

Disliked: Property conditions & facilities
Nice area close to ever thing nothing work in the hotel Inter net very poor no fan in the room Door my room was not safe

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Get what you pay for.
Cheap room - cramped toilet facilities with no loo roll provided. Shower had hot water although late risers may not be so lucky (friend was a late riser who had no hot water).

6/10 Okay

Ambria

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for
I stayed one night at this hotel because I had a flight leaving Marrakesh the next morning. The hotel was a little difficult to find, but with help from some of the locals (for a small fee), I eventually found it. I chose the hotel for the low price. I was not expecting much, so I don't think it was a terrible experience. It was fine for one night. The room was small but comfortable. There was a water fixture that was broken and not in use. There were also some cracks and signs of damage that looked old. There was no bathroom or shower in the room, but there was a shared the facility across the hall. I probably wouldn't choose this place again unless it was an only option. It wasn't terrible, but I would want to be more comfortable next time.

10/10 Excellent

zahoor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Was worth for the amount i paid..good customer service

4/10 Poor

Honest, Boots

Disliked: Staff & service, property conditions & facilities, room comfort
Secure but shifty
Handy to use, as transit, but would not recommend to stay more than 1 night.

2/10 Terrible

Boyko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, no towels, no linen. NIGHTMARE!!!
Never book this hotel!!! It was awful - no towels, no bed linen, no toilet paper in the WC, no hot water at all, flaky WI-FI. When I arrived at 02:00 in the midnight the hotel was closed. I needed to wait 30 minutes for somebody to open the door.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Great Location
You get what you pay for! Excellent location, pleasant staff however limited facilities

8/10 Good

Ken, Cork.

Liked: Cleanliness, staff & service, room comfort
My stay was short and sweet,as i headed to agadir after some days.

6/10 Okay

Bashir

Disliked: Cleanliness, staff & service, property conditions & facilities
Rengøringen og hygiejne kunne godt være bedre. Derudover er der mangel på sæbe og shampoo.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antonio

Stayed 3 nights in Mar 2024

10/10 Excellent

Mariam

Stayed 7 nights in Feb 2024

8/10 Good

Kevin

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Adil

Stayed 4 nights in Jan 2024

2/10 Terrible

Hicham

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Mousa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Roman

Disliked: Cleanliness, amenities, property conditions & facilities
you‘ll get what you pay… there was no towels or toilettepaper available and the bathroom had a very strong smell. the location is great, but i would only choose this hotel if you just need sonething close to sleep
Stayed 3 nights in Nov 2023

2/10 Terrible

dara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig hotel
Stayed 1 night in May 2023

6/10 Okay

abdulfatah

Stayed 6 nights in Jan 2023