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Reviews of Holiday Inn Express & Suites Marquette, an IHG Hotel

3.5 out of 5
Holiday Inn Express & Suites Marquette, an IHG Hotel
2472 US Highway 41 W, Marquette, MI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1000 reviews" "
Rating 8 - Good. 264 out of 1000 reviews" "
Rating 6 - Okay. 55 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 6 nights in Apr 2024
Response from Jamie Kissinger on 12 Apr 2024
Kami,Thank you for staying at the Holiday Inn Express and Suites. We are happy you enjoyed your stay here and we hope to see you again in the future.Thank you for the great review. We really appreciate it.

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Pool
Stayed 1 night in Apr 2024
Response from Jamie Kissinger on 8 Apr 2024
Dear Emily,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are hope you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jamie Kissinger on 20 Mar 2024
Dear Jennifer,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are happy to see you enjoyed your stay here and we hope to see you again soon.

10/10 Excellent

Ann

Travelled with family
Liked: Staff & service, property conditions & facilities
Stay was great
Stayed 2 nights in Mar 2024
Response from Jamie Kissinger on 20 Mar 2024
Dear Ann,Thank you for the great review! We are glad to see you enjoyed your stay here at the Holiday Inn Express and Suites Marquette. And we hope to see you again in the future.

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suite. The bedroom was separated from the living area with a door. Children were able to play their games while the adults were able to peacefully relax and watch TV. Clean, comfortable and a good price. We will be back.
Stayed 1 night in Feb 2024
Response from Jamie Kissinger on 13 Feb 2024
Dea Jessica,Thank you for staying at the Holiday Inn Express and Suites.I am happy to hear you you we able to enjoy one of our suites.I hope to see you in the future.

8/10 Good

John La

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good on the location with eateries close by walking distance. In the morning had a good layout for breakfast that they offer. the room was good and clean.
Stayed 1 night in Feb 2024
Response from Jamie Kissinger on 9 Feb 2024
Dear John,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are happy to hear you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Jamie Kissinger on 7 Feb 2024
Dear James,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are happy to see you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jamie Kissinger on 16 Jan 2024
Dear Charles,Thank you for staying at the Holiday Inn Express and Suites!We are happy to see you enjoyed your stay here and we hope to see you again in the future.Thank You!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jamie Kissinger on 18 Dec 2023
Dear Jessica,Thank you staying at the Holiday Inn Express and Suites Marquette.Thank you for the great review and we hope to see you again.

10/10 Excellent

Brian, Fort Collins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has to be the nicest we’ve ever stayed in. It was better than any $400 a night room I’ve been in. I’ve never seen glass shower doors in a hotel ever. Breakfast included hot eggs, sausage, and potatoes. The entire hotel was spotless. I would highly recommend staying here if you are in Marquette!
Stayed 3 nights in Dec 2023
Response from Jamie Kissinger on 18 Dec 2023
Dear Brian, Thank you for taking the time to fill out our review for the Holiday Inn Express and Suites Marquette.We hope to see you again in the future and thank you again for the great review.

10/10 Excellent

Kelly

Stayed 3 nights in Dec 2023
Response from Jamie Kissinger on 18 Dec 2023
Kelly,Thank you taking the time to fill out our review.I am happy to see you enjoyed your stay here and hope to see you again in the future.

8/10 Good

Lynne, Negaunee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, and reasonably priced place…and offered a decent hot breakfast. Every Holiday Inn Express I’ve stayed in has been really nice.
Stayed 1 night in Dec 2023
Response from Jamie Kissinger on 18 Dec 2023
Dear Lynne,Thank you for staying at the Holiday Inn Express and Suites.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Rebecca

Travelled with family
The hotel was clean and the staff was very friendly. I’d definitely stay here again.
Stayed 1 night in Nov 2023
Response from Jamie Kissinger on 18 Dec 2023
Dear Rebecca,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again.Thank You!

10/10 Excellent

Mike

Stayed 1 night in Nov 2023
Response from Jamie Kissinger on 18 Dec 2023
Dear Mike,Thank you for staying at the Holiday Inn Express and Suites Marquette. And thank you for the great review.We hope to see you again in the future.Thank You,

6/10 Okay

James, 53151

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room seemed odd, too bright lights, uncomfortable chair/couch. Weird things like a mirror over electric plugs, no light at microwave/coffee nook. Usually there is a book with restaurants, things to do suggestions, and hours of breakfast, etc. The breakfast was fine, hot items, eggs, bacon, hashbrowns, plus pancakes, muffins, etc.
Stayed 2 nights in Oct 2023
Response from Jamie Kissinger on 25 Oct 2023
Dear James,Thank you for staying at the Holiday Inn Express and Suites.We hope you were able to still enjoy your stay here and we hope to see you again.

10/10 Excellent

Terri

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, the room incredibly clean and comfortable and the breakfast was awesome.
Stayed 3 nights in Oct 2023
Response from Jamie Kissinger on 20 Oct 2023
Dear Terri,Thank you for the great review!We are so happy you enjoyed your stay at the Holiday Inn Express and Suites Marquette and we hope to see you again in the future.

2/10 Terrible

Dana

Stayed 2 nights in Oct 2023
Response from Jamie Kissinger on 18 Oct 2023
Dear Dana,I am so sorry about the confusion with your room while you were here.We did refund your money back to Expedia so I am sure they will be refunding back to you very soon.

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is big, nice and comfy
Stayed 3 nights in Oct 2023
Response from Jamie Kissinger on 13 Oct 2023
Dear Donna,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are happy you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Jamie Kissinger on 13 Oct 2023
Dear David,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023
Response from Jamie Kissinger on 10 Oct 2023
Dear Robert,Thank you for the great review! We are glad you enjoyed your stay at the Holiday Inn Express and Suites Marquette and we hope to see you again in the future.

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Eaay check in. Clean room with everything we need!
Stayed 1 night in Oct 2023
Response from Jamie Kissinger on 8 Oct 2023
Dear Stacy,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided great service. The room was extremely clean. The breakfast are was well staffed and clean.
Stayed 2 nights in Oct 2023
Response from Jamie Kissinger on 6 Oct 2023
Dear Linda,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 6 Oct 2023
Susan,Thank you for taking the time out to fill out a review for the Holiday Inn Express Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dd
Stayed 2 nights in Oct 2023
Response from Jamie Kissinger on 6 Oct 2023
Dear Becky,Thank you for staying at the Holiday Inn Express Marquette. We are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and will definitely be back, rooms and common areas were very clean, staff was friendly and accommodating, good location.
Stayed 2 nights in Sep 2023
Response from Jamie Kissinger on 6 Oct 2023
Dear Nancy,Thank you for taking the time to fill out a review for the Holiday Inn Express and Suites Marquette.We are glad to see you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice front desk staff, well kept and roomy, modern room. Comfortable bed.
Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 25 Sept 2023
Dear Stephanie,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

8/10 Good

Adam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay - perfect for our family on our stay in the area. Any hotel that has normal sized pillows on their beds is top notch in my mind
Stayed 2 nights in Sep 2023
Response from Jamie Kissinger on 24 Sept 2023
Dear Adam,Thank you for staying at the Holiday Inn Express and Suites.I am happy to see you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Donald, DeKalb

Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 6 Oct 2023
Dear Donald,Thank you for staying at the Holiday Inn Express and Suites Marquette. We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 14 Sept 2023
Dear Michael,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Michael A

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and awesome staff!
Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 12 Sept 2023
Dear Michael,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Jamie Kissinger on 7 Sept 2023
Dear John,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are happy to see you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Robert

Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 6 Oct 2023
Thank you for staying at the holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived Monday shortly after the 3 pm time to arrive. First thing after I put my bag in the room was I changed into my swimming trunks and used the hot tub to relax my body. I work nights so after the hot tub I went to bed and woke up around 11:30 pm. I was able to watch a few movies on HBO in my bed before I took a brief nap. I had a meeting 1 mile down the road at 630 am so I went to it and returned around 8 am. When I returned to the hotel I went straight for the breakfast. For a breakfast buffet it was phenomenal and the best I have had in about 5 years. Nothing fancy, just high quality food! After breakfast I went and used the hot tub again before I left. I felt relaxed and not sore which is amazing!
Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 6 Sept 2023
Dear Wayne,Thank you for staying at the Holiday Inn Express and Suites.We are glad you enjoyed your stay and hope to see you again.

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The very thin walls from the rooms. We could hear a lot of footsteps the night before above and then woken by the persons phone conversations next door very early in the morning. Great hotel other than sound insulation.
Stayed 1 night in Sep 2023
Response from Jamie Kissinger on 6 Sept 2023
Dear Brad.Thank you for staying at the Holiday Inn Express and Suites Marquette.I am sorry about the noise you encountered and hope you will give us another try.Thank You

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Very nice hotel. Everything as advertised.
Stayed 2 nights in Aug 2023
Response from Jamie Kissinger on 27 Nov 2023
Dear William,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are happy to see you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Jamie Kissinger on 2 Sept 2023
Dear Daniel,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Niliannette, Menominee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
still love it!
Stayed 2 nights in Jun 2023
Response from Jamie Kissinger on 29 Aug 2023
Good Evening,Thank you for staying at the Holiday Inn Express Marquette.I am happy to hear you are a repeat customer and still enjoy it.We hope to see you again soon!

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, comfy beds, great breakfast
Stayed 1 night in Aug 2023
Response from Jamie Kissinger on 27 Aug 2023
Dear Denise,Thank you for staying at the Holiday Inn Express and Suites and the great review.We hope to see you again soon!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Suite room was the best
Stayed 2 nights in Aug 2023
Response from Jamie Kissinger on 15 Aug 2023
Dear Laura,Thank you for staying at the Holiday Inn Express and Suites. I am glad you were able to enjoy one of our suites.Hopefully we will see you again soon.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for large families!!
This was our second stay at this property- the first being immediately after their renovations last year. The property is conveniently located to EVERYTHING in Marquette. The hotel is modern and clean. The suites are very generously sized and include a keurig, microwave, fridge and counter space for meal prep. We had 5 of our kids with us and we were able to all sleep comfortably with the addition of a rollaway bed. The staff was helpful and friendly. There is a full, free breakfast each morning with lots of options to choose from. The pool and hot tub were a huge plus after a long day at the beach. We will definitely be back when we are in the area again! P.S. Highly recommend the cod dinner at Hamptons across the street!
Stayed 5 nights in Aug 2023
Response from Jamie Kissinger on 7 Aug 2023
Dear Nicole,Thank you for staying at the Holiday Inn Express and Suites!We are glad to see you enjoyed your stay with us again. I hope to see you again in the future.

10/10 Excellent

Kris

Stayed 1 night in Jul 2023
Response from Jamie Kissinger on 27 Aug 2023
Dear Kris,Thank you for staying at the Holiday Inn Express and Suites Marquette and the great review.We hope to see you again in the future.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jamie Kissinger on 2 Aug 2023
Dear Joshua,Thank you for staying at the Holiday Inn Express and Suites Marquette.I am happy to see you enjoyed your stay here and we hope to see you again.

10/10 Excellent

Kane

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 2 nights in Jul 2023
Response from Jamie Kissinger on 1 Aug 2023
Dear Kane,Thank you for staying at the Holiday Inn Express and Suites Marquette. We are glad to see you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Dyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
The hotel is in an ideal location close to downtown. The room was clean. Breakfast was the highlight of my stay because of the variety of items served, as well as real plates and silverware.
Stayed 1 night in Jul 2023
Response from Jamie Kissinger on 1 Aug 2023
Dear Dylan,Thank you for the great review!We are glad to see you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Maureen, Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Excellent breakfast!
Stayed 1 night in Jul 2023
Response from Jamie Kissinger on 1 Aug 2023
Dear Maureen,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again.

10/10 Excellent

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast staff were very friendly and dining area was nice and clean. Rooms were clean and comfortable
Stayed 1 night in Jul 2023
Response from Jamie Kissinger on 24 Jul 2023
Dear Timothy,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad to see you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property!
Response from Jamie Kissinger on 18 Jul 2023
Dear Matt,Thank you for staying at the Holiday Inn Express and Suites Marquette.We are glad you enjoyed your stay here and we hope to see you again in the future.

10/10 Excellent

Wendy

Stayed 2 nights in Jul 2023
Response from Jamie Kissinger on 7 Aug 2023
Wendy,Thank you for staying at the Holiday Inn Express and Suites Marquette.we are glad you enjoyed your stay here and hope to see you in the future.

10/10 Excellent

Gwen

Stayed 1 night in Jul 2023
Response from Jamie Kissinger on 7 Aug 2023
Dear Gwen,Thank you for the great review. We are happy to see you enjoyed your stay here and i hope to see you again in the future.

2/10 Terrible

Shane

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a suite for two nights(fri-sun) we didn’t arrive until 6 AM Saturday morning and we had to check out by 8 PM the same day because the pool was closed due to somebody defecating in it and we were told they would not refund us not even one night! The only reason we decided to stay there was because of the pool for the kids
Stayed 2 nights in Jul 2023
Response from Jamie Kissinger on 11 Jul 2023
Dear Shane,Thank you for taking the time to fill out the review. I am sorry your stay didn't meet your expeditions.Unfortunately when something like that happens we do have to shut the pool down. When you go through a third party we at the hotel do not have your credit card to refund you. Again we are sorry you did not get to enjoy the pool while you stayed with us but we do hope you will give us another try in the future.