Free minibar, desk, iron/ironing board, free cots/infant beds

Reviews of Super 8 by Wyndham St. James

2 out of 5
Super 8 by Wyndham St. James
1210 Heckman Ct, Saint James, MN

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 357 reviews" "
Rating 8 - Good. 119 out of 357 reviews" "
Rating 6 - Okay. 51 out of 357 reviews" "
Rating 4 - Poor. 11 out of 357 reviews" "
Rating 2 - Terrible. 17 out of 357 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Stayed 2 nights in Mar 2024
Response from harris on 23 Apr 2024
Dear Kim,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint is that they charged a $100 deposit on my credit card. They didn't say anything about charging a deposit when we checked in, just asked for the credit card for incidentals should they occur. I'm very familiar with that policy, but this is the first time I was actually charged a "deposit". I was told it would be credited back 2-3 business days after check out. We stayed at the Super 8 in Fairmont less than a month ago and did not have a deposit charged. They should definitely say something at check in about that deposit.
Stayed 3 nights in Feb 2024

2/10 Terrible

Yang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ad indicates gym is available which is not really true. No elevator access.
Stayed 2 nights in Feb 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very clean,
Stayed 1 night in Jan 2024
Response from harris on 23 Jan 2024
Dear Anonymous,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

April

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and the staff were amazing. They helped us while we were in town to find our dog who got lost.
Stayed 1 night in Dec 2023
Response from harris on 13 Jan 2024
Dear April,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
This is a average hotel in small town in Minnesota, so there is not much to do. And it's in a small town so far it's safe and people are nice.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being in a small town, the price is high.
Stayed 1 night in Dec 2023
Response from harris on 11 Jan 2024
Dear Jeanne,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2023
Response from harris on 11 Jan 2024
Dear alyssa,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

alyssa

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Very outdated, our tub had hair in it and smelled of mildew

8/10 Good

Phil

Stayed 1 night in Nov 2023
Response from harris on 7 Nov 2023
Dear Phil,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean. Great value.
Great motel for the price. Front desk service was polite and efficient. Room was immpeccably clean and had nice amenities for the price range. Breakfast area was big and comfortable. Would definitely stay here again.
Stayed 1 night in Oct 2023
Response from harris on 30 Oct 2023
Dear Jenn,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kenneth M

Liked: Cleanliness, staff & service, property conditions & facilities
What more can one ask for clean and quiet
Stayed 1 night in Oct 2023
Response from harris on 30 Oct 2023
Dear Kenneth M ,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

dave

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean, except the grassy area in the back is littered with trash from the gas station/convenience store next door.
Stayed 1 night in Oct 2023
Response from harris on 30 Oct 2023
Dear dave,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Well used furnishings, very helpful staff.
Stayed 2 nights in Oct 2023
Response from harris on 8 Oct 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Jeremiah

Liked: Property conditions & facilities, room comfort
James room
It was a bit boring but clean and the pop machine did rip me off though otherwise fine but just the toilet was a little janky as well
Stayed 1 night in Oct 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from harris on 8 Oct 2023
Dear Larry,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Richard

Stayed 1 night in Sep 2023
Response from harris on 30 Oct 2023
Dear Richard,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Kim

The room appeared to be clean but smelled terrible and the carpet was sticky in places. Put shoes on to walk around in the room. Breakfast was good with a average selection of food. Arrived very late so slept in the room and tolerated the smell. Expressed concern to front desk when checking out. No response.
Stayed 1 night in Sep 2023

6/10 Okay

Joyce

Travelled with pets, Travelled with partner
Liked: Staff & service
The room was ok, but the carpet was very dirty. Staff was friendly.
Stayed 1 night in Sep 2023

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall, it was an aged Super8. Rooms smelled musty, but rest of rhe room was nice. Bed was comfortable, linens ok, clean. Breakfast was lacking and just out of some of their items.
Stayed 1 night in Sep 2023

10/10 Excellent

Rhonda

Stayed 1 night in Aug 2023
Response from harris on 8 Oct 2023
Dear Rhonda,Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place.
Stayed 1 night in Aug 2023
Response from harris on 12 Sept 2023
Dear JamesThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was verypleased with the cleanliness of our room. Great stay for the money. Comfortable bed.
Stayed 1 night in Aug 2023
Response from harris on 12 Sept 2023
Dear Donna Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and very fresh. The refrigerator made a bit of noise, however, it didn't interrupt sleeping.
Stayed 1 night in Aug 2023
Response from harris on 12 Sept 2023
Dear DonThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Doug

My grand daughter said this was five star! So five star it is. I thought the rooms were spacious and clean and the young desk clerk opened the pool for the kids for twenty minute even though he’d already closed it!
Stayed 1 night in Aug 2023
Response from harris on 12 Sept 2023
Dear DougThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from harris on 12 Sept 2023
Dear JonThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

michael, Blaine

Stayed 1 night in Aug 2023
Response from harris on 12 Sept 2023
Dear MichaelThank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Nicole

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I room was perfect for what we needed, we where staying for work.
Stayed 4 nights in Jul 2023
Response from harry on 7 Aug 2023
Thank you very much for your honorable response.

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very pleased with my stay , would recommend to others and when I need to stay again I definitely will.
Stayed 2 nights in Jul 2023
Response from harry on 7 Aug 2023
Thank you very much for your honorable response.

6/10 Okay

Verified traveller

Liked: Staff & service
Older hotel, trying but needs updates
Room was not very comfortable. For the bed, if you’re a younger person who can sleep on anything you’ll be fine. If not, you’ll probably wake up with a sore back or worse. Breakfast was ok. Furniture was very worn, towels were thin and threadbare.
Stayed 1 night in Jul 2023
Response from harry on 7 Aug 2023
Thank you for your review, We will make better as possible.

8/10 Good

Betty

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Easy access. Clean room. Comfortable bed. Small breakfast. Few options.
Stayed 1 night in Jul 2023
Response from harry on 7 Aug 2023
Thank you very much for your review.

8/10 Good

Brenda

Stayed 2 nights in Jul 2023
Response from harry on 7 Aug 2023
Thank you.

10/10 Excellent

Reine

Stayed 3 nights in Jul 2023
Response from harry on 7 Aug 2023
Thank you very much for your honorable response.

10/10 Excellent

Mona

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds were comfortable. Microwave, iron, fridge, coffee pot, hair drier, it was all good. Convenient store next door.
Stayed 4 nights in Jun 2023
Response from Harry on 5 Jul 2023
Thank you very much for your review.

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Harry on 27 Jun 2023
Thank you very much for being with us.

4/10 Poor

Andrew

Stayed 1 night in Jun 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
We enjoyed our stay at Super 8. Pleasant staff, clean and comfortable rooms. We would stay there again
Stayed 1 night in Jun 2023
Response from Harry on 12 Jun 2023
We are glad to hear this.Thank you very much.

10/10 Excellent

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place! A quick stay on our family road trip - we got in late and the staff was very friendly. Place was clean and comfortable. Good breakfast, pool and hot tub were great. As we left the staff said “have a great day, God Bless”! Highly recommend!
Stayed 1 night in Jun 2023
Response from Harry on 12 Jun 2023
Thank you very much.

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Harry on 12 Jun 2023
Thanks for your review.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2023
Response from Harry on 8 Jun 2023
Thank you very much for your honourable review.

10/10 Excellent

Lori, Aurora

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good parking. Spacious accessible room.
Stayed 1 night in Jun 2023
Response from Harry on 8 Jun 2023
Thank you very much for being with us.

8/10 Good

robin

Stayed 3 nights in Jun 2023
Response from Harry on 27 Jun 2023
Thank you for your review.

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Brandon

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Manager acted like it was Expedia’s fault he couldn’t cancel my last day booking. (Finished job early) Called Expedia and had zero issues with the Expedia guy. Expedia guy called the hotel to cancel my rooms ( 6 of them ) and the manager was not willing to cancel my last night. Cost me an extra $500. Hotel lost out on thousands. Will never stay there again and we do a bunch of work up there often.
Stayed 3 nights in May 2023

10/10 Excellent

Javier

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Harry on 8 Jun 2023
Thank you very much.

6/10 Okay

Melonie

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in was disappointing. Clerk was not friendly or informative. Room itself was clean and smelled good. Towels were thin, small, and stained. Breakfast was disgusting.
Stayed 1 night in May 2023
Response from Harry on 8 Jun 2023
Thank you for being with us. Sorry for any kind of inconvenience you had. We will improve it.

6/10 Okay

MIKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Harry on 8 Jun 2023
Thanks.

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023
Response from Harry on 8 Jun 2023
Thank you.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's an ok hotel for the price.
The heater in the room didn't work so it was a little on the cold side the first night. They checked it out the next day but didn't get it working properly. The second night it would work off and on. It was late when we got back the second night so we didn't want to switch rooms. Breakfast was included and there were a number of choices. Overall we would stay here again.
Stayed 2 nights in Apr 2023
Response from tej on 15 Apr 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham St. James. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.