On the beach, white sand

Reviews of Puerto Azul Marbella

3 out of 5
Puerto Azul Marbella
Calle Camilo Jose Cela, 3, Marbella, Malaga

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 615 reviews" "
Rating 8 - Good. 291 out of 615 reviews" "
Rating 6 - Okay. 46 out of 615 reviews" "
Rating 4 - Poor. 11 out of 615 reviews" "
Rating 2 - Terrible. 6 out of 615 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Malcolm, Chester-le-Streer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
We have stayed here for aporox 14yrs often twice a year The location is brilliant the staff are welcoming We have had a few issues but these have been sorted out Outside the property is being slowly beeing up dated however the paintwork in out recent front line room is in need of urgent attention this inclues the bashed door furniture. They have a bad habit of not telling guests that any work is going on & you dont find out until you arrive New guests tgat register for wifi receive a free welcome drink but reurning customers are acknowledged but offered nothing All in all over the years of visits i would havd ssid their satisfaction rate from us has slipped to 7/10 but location & price are very good
Stayed 4 nights in Mar 2024
Response from MANAGER Aparthotel Puerto Az on 25 Mar 2024
Dear Malcom, We truly appreciate your loyalty and the feedback you've provided over the years. It's wonderful to hear that you've found our location brilliant and our staff welcoming. We're committed to addressing any issues promptly, and we apologize for any inconvenience caused by the ongoing updates to the property. Your comments regarding communication about ongoing work and recognition of returning Guests are duly noted, and we will work on improving these areas. We value your continued support and hope to have the opportunity to welcome you back for an even better experience in the future. I wouldnt like to say goodbye without expressing all the gratitude, not only mine but from all our friendly and helpful staff because, with their professionalism, they are who make and achieve our guests leave the hotel with good memories. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti

8/10 Good

Colin John

Travelled with partner
Liked: Cleanliness, amenities
Great location on the sea front in the centre of the resort. Disappointing that building repairs were in progress at the time (March 2024).
Stayed 5 nights in Mar 2024
Response from MANAGER Aparthotel Puerto Azul on 18 Mar 2024
Dear John, thank you for your feedback! We're glad to hear that you appreciated our great location on the seafront in the center of the resort. We apologize for any inconvenience caused by the repairs that were in progress during your stay in March 2024 only in the facade of the building, not concerning the apartments. Your comments are valuable to us, and we will use them to improve our services and ensure a better experience for our Guests. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 Excellent

Jacques, New Orleans

Stayed 7 nights in Dec 2023
Response from MANAGER Aparthotel Puerto Azul. on 16 Jan 2024
Dear Jacques, thank you for your excellent review. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti.

8/10 Good

Colin John

Liked: Cleanliness, property conditions & facilities
Great location by the sea front and promenade, restaurants and city centre. The Hotel is modern and bright. My only complaint is that the room smelt strongly of cigarette smoke on arrival.
Stayed 6 nights in Dec 2023
Response from MANAGER Aparthotel Puerto Azul. on 22 Dec 2023
Dear Colin, I'm glad to hear that you enjoyed the great location of the Hotel, its modern and bright atmosphere, and the proximity to the seafront, promenade, restaurants, and the city center. I apologize for the inconvenience you had with smell in your room upon arrival. We take your feedback enthusiastically, which, for sure, will help us to improve and to meet your expectations. We hope to see you soon in this your Aparthotel in Marbella. Sincerely. Miguel Angel Mitrotti.

10/10 Excellent

Oliver

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from MANAGER Aparthotel Puerto Azul on 18 Dec 2023
Dear Oliver, thank you for your excellent report. We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti

10/10 Excellent

Lisa

Stayed 4 nights in Nov 2023
Response from MANAGER Aparthotel Puerto Azul on 20 Nov 2023
Dear Lisa, valoration like yours encourage us to continue to meet our day-to-day goal, our goal is simply to achieve maximum Customer satisfaction, knowing that your stay at Puerto Azul has met your expectations. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 Excellent

rima

Stayed 6 nights in Sep 2023
Response from Miguel Angel Mitrotti. Manager Puerto Azul. on 11 Dec 2023
Dear Rima, I'm delighted to read yor excellent valoration on Expedia. We hope to see you soon again in this your Resort in Marbella.Best regards,

8/10 Good

Adi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location, right on the beach boardwalk. The room was nice. Wi-Fi was terrible. Breakfast OK.
Stayed 1 night in Oct 2023
Response from MANAGER Aparthotel Puerto Azul on 23 Oct 2023
Dear Adi: thank you for your feedback! We're pleased to hear you enjoyed our very good location right on the beach boardwalk and found the room nice. However, we apologize for the issues you faced with the Wi-Fi. We'll work on improving that. Thank you again for trusting us and to recommend our Buffet Breakfast to future Guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 Excellent

Tracey, Toronto

Liked: Cleanliness, property conditions & facilities
Super clean aparthotel in the heart of Marbella. The staff are great! I loved waking up and walking outside to the beach for a coffee. Close to old town, great restaurants and the beach is at your doorstop.
Stayed 8 nights in Oct 2023
Response from MANAGER Aparthotel Puerto Azul on 23 Oct 2023
Dear Tracey: We're delighted to hear that you enjoyed your stay at our super clean aparthotel in the heart of Marbella. It's wonderful that you found our staff to be great and that you appreciated the convenience of being close to the old town, great restaurants, and having the beach right at your doorstep. Thank you again for trusting us and to recommend our Aparthotel to future guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

8/10 Good

Colin John

Liked: Cleanliness, property conditions & facilities
Clean and modern, good location for sea front and town
Stayed 6 nights in Sep 2023
Response from MANAGER Aparthotel Puerto Azul. on 6 Oct 2023
Dear John, we apreciate your very good valoration!! Thank you very much for trusting us, we are sure your opinion will be very helpful. We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti

8/10 Good

AYMAN

Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023
Response from MANAGER Puerto Azul. on 6 Oct 2023
Dear Ayman, we thank you your very good review. . We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti.

4/10 Poor

Brenda

Travelled with partner
Disliked: Property conditions & facilities
I have stated here 5 times already, always had a view, whether it was studio, apartment or sea front apartment. This time we were put in a ground floor apartment, practically no view. First night we had no light working in patio so couldn't sit outside. On Thursday we had no water in the taps or to flush our toilet whilst maintenance men were working on a leak. Kitchen layout was awful, kept hitting my head on the cupboard door whilst at the fridge. Broken tiles, walls half plastered . So disappointed with the accommodation since we are regular customers. Think we will look elsewhere next time we come to Marbella
Stayed 5 nights in Sep 2023
Response from Manager Puerto Azul. on 6 Oct 2023
Dear Brenda, We appreciate your loyalty as a returning customer, and we apologize for the inconveniences you experienced during your recent stay. Your feedback is important to us, and we take it seriously. We are sorry to hear about the issues with the view, lighting, water, and the condition of your apartment. Please know that we are continuously working to improve our accommodations, and we will address these issues to ensure a more comfortable stay for our Guests in the future. We hope you will consider giving us another chance to provide you with a better experience on your next visit to Marbella. Best regards, Miguel Angel Mitrotti.

8/10 Good

Edward

Liked: Cleanliness, room comfort
Basically perfect
The accommodation is basic, but the location is perfect and good for the price.
Stayed 4 nights in Sep 2023
Response from Miguel Angel Mitrotti. Manager Puerto Azul. on 6 Oct 2023
Dear Edward, Thank you for your review! We're glad to hear that you found our location perfect and good value for the price. If you have any specific feedback or suggestions on how we can make your next stay even better, please feel free to share it with our staff. We look forward to welcoming you back in the future! Best regards,

10/10 Excellent

Gary Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nicely presented property which has undergone some redecoration. The property has now situated a small pool area at the front, which is secluded by a wooden fence. The property have opened up a new restaurant with access and views over looking the sea. I would certainly be returning and recommend to others.
Stayed 7 nights in Sep 2023
Response from Manager Puerto Azul Marbella. on 25 Sept 2023
Dear Gary, thank you for your kind review! We're delighted to hear that you enjoyed our property's recent improvements, including the pool area and the new Restaurant Kanaloa with sea views. We appreciate your recommendation and look forward to welcoming you back in the future. Your satisfaction is important to us, and we'll continue to strive for excellence in our services and amenities. Best regards, Miguel Angel Mitrotti.

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2023
Response from Miguel Angel Mitrotti, MANAGER Puerto Azul. on 18 Sept 2023
Dear Katrina, thank you for your excellent rating. Its a great satisfaction to know that you have spent a wonderful time with us. we hope to see you back in Marbella very soon. Best regards,

10/10 Excellent

Antony

Liked: Cleanliness, property conditions & facilities
Liked,
Stayed 7 nights in Sep 2023
Response from MANAGER Aparthotel Puerto Azul. on 21 Sept 2023
Dear Antony, thank you for your kind report! We're thrilled you had a great stay. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti,

10/10 Excellent

Sandra

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2023
Response from GERENTE Puerto Azul Apartamentos. on 6 Sept 2023
Estimada Sandra, muchas gracias por su maravillosa valoración!!! En espera de recibirla nuevamente en Marbella, reciba un cordial saludo. Atentamente, Miguel Angel Mitrotti.

10/10 Excellent

Rima

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay here. Location was brilliant and staff super helpful and friendly. It isn't 5 star as it clearly states - but it doesnt really apply in this instance anyway because its more a serviced apartment. The pool is a bit small but they have organised it well so its very private. You don't need a massive pool as the beach is only a hop skip and a jump away. If you rent a car the car park is only a 2 min walk from the hotel and its pretty cheap if you prebook your space. Would definitely recommend and we will defo stay here again in the future.
Response from Miguel Angel Mitrotti. MANAGER Puerto Azul on 6 Jul 2023
Dear Guest, we are glad to know that you have spent a wonderfull stay with us. Thank you for mention that you want to return to Aparthotel Puerto Azul, without any doubt your satisfaction is also ours. Thank you again for your comments about our fabulous location and our competitive Staff and for taking the time to recommend us to future Clients. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti. MANAGER Puerto Azul.

10/10 Excellent

Diarmad

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff.
Stayed 5 nights in Jun 2023
Response from MANAGER Aparthotel Puerto Azul on 13 Jun 2023
Dear Guest, by your valoration, your stay in Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

6/10 Okay

Bridgit

Travelled with family
Disliked: Amenities, property conditions & facilities
Good location but they up charge for everything.
Stayed 3 nights in May 2023
Response from MANAGER Aparthotel Puerto Azul. on 30 May 2023
Dear Bridgit, thank you for your comments about our good Location. It is important to check your booking conditions beforehand to avoid the surprise that you expect services for free which were not booked for. Best regards, Miguel Angel Mitrotti.

10/10 Excellent

Gustavo, Potomac

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff, convenient location with great access to the beach
Stayed 1 night in May 2023
Response from MANAGER Aparthotel Puerto Azul. on 30 May 2023
Dear Gustavo, thank you for your comments about our good Location, our competitive Staff and the proximity of our apartments to the beach. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti.

6/10 Okay

Carl R Keister

Great location and very walkable. Front desk was very helpful. The property was noisy when trying to sleep due to the proximity to the boardwalk and adjacent apartment building beside it.
Stayed 6 nights in May 2023
Response from MANAGER Aparthotel Puerto Azul on 22 May 2023
Dear Carl, thank you for your comments and dedicate us part of your time. Sorry for the inconveniences you found with the noise but normally the Aparthotel is very quiet, as theres only a pedestrian street under the building. I wouldnt like to say goodbye without expressing our gratitude, not only mine, but from all the staff, because they are who make and achieve our guests leave the hotel with a good memories of their stay. Sincerely, Miguel Angel Mitrotti,

8/10 Good

ELIZABETH

Liked: Cleanliness, property conditions & facilities
Great option for a couple of nights. Great location, friendly staff, comfortable and clean.
Stayed 2 nights in May 2023
Response from MANAGER Aparthotel Puerto Azul. on 15 May 2023
Dear Elizabeth, thank you for your comments about our good Location, our competitive Staff and the cleanliness of our lovely Apartments. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti

8/10 Good

Geoffrey

Liked: Cleanliness, room comfort
Short stay
Room (203) a little dated but comfortable enough. Breakfast first class. Pool disappointing
Stayed 4 nights in Apr 2023
Response from Manager Aparthotel Puerto Azul on 21 Apr 2023
Dear Guest,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are pleased to hear that you found your room to be comfortable, although we do apologize if it was not up to your standards in terms of being dated.We are glad to hear that you enjoyed our first-class breakfast. Our team works hard to provide a variety of options to suit all tastes, and we're glad that you found it to be satisfactory.However, we are sorry to hear that the pool was not up to your expectations. The pool size is 4 x 8m. We will certainly take your feedback into consideration as we continue to improve our amenities.Thank you again for sharing your comments, and we hope to have the opportunity to welcome you back for a future stay.Best regards,

8/10 Good

Jose

Liked: Cleanliness, room comfort
Overall an Ok experience at Marbella
It was our first time in Marbella. I was surprised about how difficult it was to find the hotel. I drive pass by it twice. Once we figured out, I had to park my vehicle on the walking path as the hotel does not have an easy access. Once we reached the checkin desk, it surprised me the lack of intention of the team/associate to speak in Spanish, which it was weird but ok. The hotel has a really nice access to the beach walk-in path. The entrance seems to require some attention from a painting and decoration standpoint. Additionally, there was a small pool at the entrance that at least for me and my wife did not seem inviting. The room was clean, big, and really convenient, including a really big kitchen with everything you may need.
Stayed 1 night in Mar 2023
Response from MANAGER Aparthotel Puerto Azul. on 18 Apr 2023
Dear Jose, thank you for sharing your experience. I'm sorry to hear that you had difficulty finding the hotel and had to park on the walking path due to lack of easy access. It's good to hear that the room was clean, big, and convenient with a fully-equipped kitchen. I'm also glad that you enjoyed the hotel's access to the beach walkway. However, it's unfortunate that the entrance and the small pool did not seem inviting to you and your wife. We appreciate your feedback and will definitely take note of your comments regarding the hotel's entrance and pool. As for the team's lack of intention to speak in Spanish, we will address this with our staff to ensure that we meet our Guests' language preferences. Thank you for choosing our hotel for your first trip to Marbella, and we hope to see you again very soon. Miguel Angel Mitrotti.

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Great location
Excellent location and value proposition. Lack of parking can be a hassle.
Stayed 1 night in Apr 2023
Response from MANAGER Aparthotel Puerto Azul. on 10 Apr 2023
Dear Joseph, thank you for your comments about our good Location, our competitive Staff and the cleanliness of our lovely Apartments. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti

8/10 Good

Joan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room upgrade was not available, we were not offered anything instead of this. The gentlman behind the desk who checked us in did not mention vip status until i asked about it. He showed very little interest in us. The ladies that looked after our apartment were fabulous and very thorough. They even brought a vase for my flowers without being asked. The breakfast was a reasonable price and delicious. The apartments are right next to the boardwalk and the ocean. Perfect location.
Stayed 16 nights in Mar 2023
Response from MANAGER Aparthotel Puerto Azul on 30 Mar 2023
Dear Joan, Thank you for taking the time to share your experience at our property. We apologize for the inconvenience caused by not being able to offer you an upgrade and for the lack of communication regarding your VIP status. We take your feedback seriously and will address this with our team to ensure that all guests are properly informed of any available upgrades or benefits. We are glad to hear that you found our location perfect, with the boardwalk and ocean so close by. It is also great to know that you enjoyed our breakfast, and we will make sure to pass along your kind words to our housekeeping team for their fabulous and thorough service. Thank you for staying with us and we hope to have the opportunity to welcome you back and provide a more enjoyable experience. Best regards, Miguel Angel Mitrotti

6/10 Okay

Devi

Stayed 1 night in Mar 2023
Response from MANAGER Puerto Azul Marbella. on 30 Mar 2023
Dear Devi, thank you for your comment and for dedicate us part of your time. We take your feedback enthusiastically, which, for sure, will help us to improve and to meet your expectations. Best regards, Miguel Angel Mitrotti.

8/10 Good

shane

Liked: Cleanliness, room comfort
Good atay
Lovely hotel on the paseo.. rooms were clean.. but bathroom needs updating
Stayed 6 nights in Feb 2023
Response from Miguel Angel Mitrotti. Manager Puerto Azul Marbell on 10 Mar 2023
Dear Shane, thank you for sharing your feedback about the excellent Location at the beach of our Hotel. I'm glad to hear that you found the rooms to be clean. However, I understand that you feel the bathroom needs updating. I appreciate your feedback to make improvements to ensure that our Guests have a comfortable and enjoyable stay. I hope to see you back very soon. Best regards.

10/10 Excellent

Hamza, Souissi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service with amazing rooms. I was in a sea view room and was just exeptional. Loved the experience
Stayed 1 night in Jan 2023
Response from MANAGER Puerto Azul Marbella. on 30 Jan 2023
Dear Guest, thank you for recommend our Frontal View to the Sea Apartments. From the spacious Terrace of this type of Apartment you can get a spectacular view over the Marbella coast. We hope to see you soon in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 Excellent

michael, Dunn Loring

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Response from MANAGER Puerto Azul Marbella. on 9 Jan 2023
Dear Michael, thank you for your dedicate us part of your time. As you describe, our Staff is always very friendly and helpful. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was disappointed that there wasn’t any coffee or tea service in the room and those items had to be purchased from a vending machine. I have never experienced this in my travels. Otherwise the stay was wonderful and room with sea view was beyond expectations. Balcony was perfect!
Stayed 3 nights in Dec 2022
Response from MANAGER Aparthotel Puerto Azul on 14 Dec 2022
Dear Paul, thank you for your comments and dedicate us part of your time. Im very surprised with your comment of the coffee machine because every apartment has one that works with capsuls. Anyway, we are glad to know that your stay in Aparthotel Puerto Azul has been very pleasent, without any doubt your satisfaction is also ours. We hope to see you soon again in Marbella. Sincerely, Miguel Angel Mitrotti.

4/10 Poor

Mark

Stayed 1 night in Dec 2022

8/10 Good

Marcela B

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from GERENTE Aparthotel Puerto Azul. on 23 Nov 2022
Estimada Marcela, muchas gracias por su valoración.Esperamos volver a recibirla pronto y seguir contando con Usted entre nuestra distinguida clientela. Sinceramente, Miguel Angel Mitrotti.

10/10 Excellent

Lorna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was spotless. The staff were friendly and helpful. Hotel was right on the beach and close to bars and restaurants. The breakfast at the hotel was perfect. Will stay again
Stayed 4 nights in Oct 2022
Response from Manager Aparthotel Puerto Azul on 27 Oct 2022
Dear Guest, thank you for reccomend our front line beach Hotel and the Buffet breakfast of our Restaurant Sirocco. Thank you as well for mention our Staff and the cleanliness of our apartments. We hope to see you back very soon. Best regards,Miguel Angel Mitrotti.

10/10 Excellent

BE

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2022
Response from Manager Aparthotel Puerto Azul. on 27 Oct 2022
Dear Guest, thank you for your excellent valoration. We hope to see you soon in Marbella. Best regrds,Miguel Angel MItrotti.

10/10 Excellent

ROBERT

Travelled with group
Liked: Cleanliness, room comfort
Great base for Marbella
Hotel is in a great location and is clean and comfortable with excellent aircon and a good shower. One small maintenance issue was sorted very quickly. Staff were all very friendly and helpful. Can’t comment on food as we didn’t dine in.
Stayed 5 nights in Oct 2022
Response from Manager Aparthotel Puerto Azul on 27 Oct 2022
Dear Robert, Thank you for your comments of our great location and of course the cleanliness of our Apartments. As yo can check, our mantenaince wirks hard every day to solve any problem during the stay of our Guests. We hope to see you back soon in Marbella. best regards.Miguel Angel Mitrotti

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, centrally located right on beach, great breakfast, easy access to everywhere.
Stayed 9 nights in Oct 2022
Response from MANAGER Aparthotel Puerto Azul on 17 Oct 2022
Dear Rhonda, as you could check the location is unsurpassable, right on the Marbella city center and on the Fontanilla beach. Thank you for mention our great Buffet Breackfast at our Restaurant Sirocco. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti

8/10 Good

Lillian L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is extremely well located, on the beach and within walking distance of the Old Town, restaurants and a supermarket. It takes about an hour to walk along the coastal route to Puerto Banus. The staff were friendly and accommodating. Would stay again.
Stayed 5 nights in Sep 2022
Response from Miguel Angel Mitrotti, MANAGER Aparthotel Puerto on 10 Oct 2022
Dear Lillian, its a great satisfaction for us to know that your stay at Aparthotel Puerto Azul has exceed your expectations. Thank you for your comments about our fabulous location and our competitive Staff and nice Apartments. We hope to see you soon in this your Aparthotel in Marbella. Sincerely

8/10 Good

Bård

Stayed 7 nights in Jul 2022
Response from MANAGER Aparthotel Puerto Azul. on 8 Aug 2022
Dear Mr. Bard, we thank you for taking the time to share your opinion on Hotels.com. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and service, comfortable room. Breakfast buffet is top notch.
Stayed 5 nights in Jun 2022
Response from MANAGER Aparthotel Puerto Azul. on 15 Jun 2022
Dear Mary, thank you for your report about our fabulous location, comfortable rooms, our friendly Staff and of course our great Buffet breackfast. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front desk staff Andres and Antonio were very nice and profesional
Stayed 1 night in May 2022
Response from MANAGER Aparthotel Puerto Azul. on 15 Jun 2022
Dear Manuel, thank you for mention our great Staff. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti

10/10 Excellent

Vennedick

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location. Right on the beach. Old town is a short walk away. Friendly staff. Parking was also not a far walk.
Stayed 1 night in May 2022
Response from MANAGER Aparthotel Puerto Azul on 2 Jun 2022
Dear Client, thank you for your comments and dedicate us part of your time. We are glad you have liked our Hotel and you enjoy your stay, without any doubt your satisfaction is also ours. Thank you for your comment about our nice Location and our always friendly Staff. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti.

8/10 Good

Verified traveller

Liked: Cleanliness
Good location
The best thing about this hotel is the location. Easy walking along the promenade and within reach of the Old Town. There is building work happening immediately next to the hotel which was very noisy. The buffet breakfast was good and there was plenty to choose from. It’s worth paying for a sea front room with a large balcony. Staff were helpful. The beds are not very comfortable and the mattress covers make a lot of creaking noises when you move! There is an excellent choice of TV channels. Overall we enjoyed our stay.
Stayed 4 nights in Feb 2022
Response from MANAGER Aparthotel Puerto Azul on 2 Mar 2022
Dear Guest, thank you for your comments and dedicate us part of your time. As your satisfaction is also ours, please receive my apologies for the inconveniences you had with the building under your Apartment but these building does not belong to our Aparthotel. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti,

8/10 Good

R

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2022
Response from GERENTE Aparthotel Puerto Azul. on 2 Mar 2022
Estimado Cliente, muchas gracias por su valoración positiva, sus opiniones nos ayudan a mejorar en nuestro trabajo dia a dia. Esperamos volver a recibirle pronto. Sinceramente, Miguel Angel Mitrotti.

10/10 Excellent

Ihar

Liked: Cleanliness, room comfort
Amazing stay
Fantastic hotel, very comfortable and spacious apartments, amazing location, great attention to details. Strongly recommended. Will stay again.
Stayed 3 nights in Jan 2022
Response from MANAGER Aparthotel Puerto Azul on 4 Feb 2022
Dear Guest, thank you for your comments and dedicate us part of your time. We are glad you have liked our hotel and you enjoy your stay, without any doubt your satisfaction is also ours. Thank you very much for trusting us and to recommend our Aparthotel , we are sure your opinion will be very helpful to other Customers. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti

10/10 Excellent

Danica

Liked: Room comfort
Best value/money in town with amazing views
An upgrade to the full sea view rooms is really worth it if you can afford to (or, as a Hotels.com VIP you may be upgraded for no charge). It has a kitchenette and a large living room. Beautiful views, central and easy access to everything. My only complaint is that it could use a complete clean once in a while as the corners/baseboards, etc, were dusty. But this didn’t detract us as we came back twice during our trip!
Stayed 2 nights in Jan 2022
Response from MANAGER Aparthotel Puerto Azul on 4 Feb 2022
Dear Guest, thank you for your comments and dedicate us part of your time. We are glad to know that you have spent a wonderfull stay with us. Thank you for recommend our VIEW TO THE SEA Apartments . From the spacious Terrace of this Apartment you can get a spectacular view over the Marbella coast. We take your feedback ethusiastically, which, for sure, will help us to improve and to meet your expectations. We hope to see you soon in this your Aparthotel in Marbella. Sincerely, Miguel Angel Mitrotti,

10/10 Excellent

A

Liked: Cleanliness, room comfort
5 star service
Don’t often feel the need to leave reviews however this hotel/apartment was fantastic. The service was top notch very professional kind and on it. Credit has to be given to the staff very well trained. I’ve experienced similar service at top 5 star hotels and everyone I interacted with was on par if not better. If you’re in any doubt as where to stay. Book this place. Location is great a short cab ride to puerto banus. On the beach and surrounding areas has some good tapas seafood and Mexican restaurants. Apartments were very clean and tidy and very comfortable. View was fabulous.
Stayed 2 nights in Jan 2022
Response from Miguel Angel Mitrotti, MANAGER Aparthotel Puerto A on 24 Jan 2022
Dear guest, thank you very much for your comments and dedicate us part of your time, without any doubt your satisfaction is also ours. Thank you again very much for trusting us and to recommend our Aparthotel to future Guests, we are sure your opinion will be very helpful. We hope to see you soon in this your Aparthotel in Marbella. Sincerely,

10/10 Excellent

Pedram

Liked: Cleanliness, property conditions & facilities
Nice clean hotel apartment at beach front. The location is excellent, staff very helpful, got upgraded to a 1-bedroom apartment. The front sea view apartment is worth the extra money, the view is breathtaking! Definitely coming back.
Stayed 6 nights in Dec 2021
Response from MANAGER Aparthotel Puerto Azul. on 12 Jan 2022
Dear Guest, thank you for your comments about our excellent Location, our competitive Staff and the cleanliness of our lovely front sea view Apartments. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti,

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Dec 2021
Response from MANAGER Aparthotel Puerto Azul. on 12 Jan 2022
Dear Guest, thank you for your good report. We hope to see you back in Marbella very soon. Best regards, Miguel Angel Mitrotti, MANAGER Aparthotel Puerto Azul.