All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your excellent rating , see you soon
8/10 Good
Asif
23 Apr 2024
Liked: Cleanliness, amenities
Its 7 minutes walk for Haram. Very quiet and peaceful place to live.
Asif
Stayed 2 nights in Apr 2024
Response from Salim on 23 May 2024
Dear Asif, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Thank you for taking time to review our property. I am glad to hear that we will be your topchoice when you visit Makkah We look forward to welcoming you back soon!
8/10 Good
Subahan
31 Mar 2024
Liked: Cleanliness, staff & service
Overall good experience
Subahan
Stayed 6 nights in Mar 2024
Response from Salim on 24 May 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future
For the price I paid I got everything I could get.
It was great for a short stay. The window was broken, the staff were very friendly and changed our room. And when we changed rooms I forgot my Apple Watch in the room, when we told the staff in short while they were able to find it and they brought it back to our room.
iman
Stayed 2 nights in Mar 2024
Response from Salim on 24 May 2024
Dear Iman Thank you for taking the time to review your stay with us. I am very happy tohear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.
2/10 Terrible
Intisar
26 Mar 2024
Disliked: Cleanliness, staff & service
Intisar
Stayed 2 nights in Mar 2024
Response from Salim on 24 May 2024
We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally
I like the position near to haram, about 15 min, the responsable is a very nice man, he helped me.
Should make more effort in cleaning and maintenance.
Mohamed Yassine
Stayed 2 nights in Mar 2024
Response from Salim on 24 May 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
2/10 Terrible
syeda javeriya
19 Mar 2024
syeda javeriya
Stayed 5 nights in Mar 2024
Response from Salim on 24 May 2024
I am very disappointed to hear that you found our service to be below your standards. Wewould like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally
. I am so glad to hear that we were able to offer you a refuge from your busy schedule. Lookingforward to welcoming you back soon.
10/10 Excellent
Samatalis
7 Mar 2024
Liked: Cleanliness
Samatalis
Response from Salim on 14 Mar 2024
Dear samatalisThank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
Too far to walk to Haram n to near to take the taxi.
MOHAMMAD FATHI BIN
Stayed 4 nights in Mar 2024
Response from Salim on 14 Mar 2024
. Dear MOHAMMAD , Thank you for your positive rating, I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Thank you for taking the time to review your stay with us. know that you were pleased with his/her service. We hope to welcome you back again soon
8/10 Good
sheikh
25 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice and clean
sheikh
Stayed 2 nights in Jan 2024
Response from Salim on 6 Feb 2024
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I amvery happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future
Very affordable, great service and within walking distance of the Haram, with many shops along the way
Magid
Stayed 5 nights in Jan 2024
Response from Salim on 6 Feb 2024
Dear MAGID,. Thank you for your positive comments. I am so glad to hear that you enjoyedyour stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Makkah
. I am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally...
Thank you for your review. I am glad to hear that overall your experience was positive.We hope to welcome you back to the hotel soon..
2/10 Terrible
Ahmad, Modesto
7 Jan 2024
Ahmad
Stayed 5 nights in Jan 2024
Response from Salim on 6 Feb 2024
I am very disappointed to hear that you found our service to be below your standards. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally
I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
very small room for 3 beds , small beds (shorted than y height).FRIENDLY STAFF. POOR facility in the room(rusty fridge-no microwave. tiny window which you can not open. would suggest staying somewhere else
Mohammed sayed Ahmed
Stayed 4 nights in Dec 2023
Response from Salim on 7 Jan 2024
Thank your for your candid feedback. I am sorry to hear that you weren't satisfied with the room, This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally .
10/10 Excellent
Salim
31 Dec 2023
Salim
Stayed 11 nights in Dec 2023
Response from Salim on 6 Feb 2024
Dear SALIM. Thank you for your review and for choosing our hotel.
Property is excellent, language problem, no daily housekeeping. High ground road to go al haram.
In low budget excellent, neat n clean
mohammed parvez
Stayed 6 nights in Dec 2023
Response from Salim on 28 Dec 2023
Dear Mohamed Parvez, Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
4/10 Poor
Mohamed
26 Dec 2023
Mohamed
Stayed 4 nights in Dec 2023
Response from Salim on 16 Jan 2024
We appreciate you taking the time to provide us with such candid feedback of your stay. Iam very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
10/10 Excellent
Aziz
Travelled with family
21 Dec 2023
Liked: Cleanliness
Aziz
Stayed 4 nights in Dec 2023
Response from Salim on 28 Dec 2023
Wow! What a wonderful tating, we truly appreciate itthank you very much.
10/10 Excellent
Asjad
20 Dec 2023
Asjad
Stayed 6 nights in Dec 2023
Response from Salim on 16 Jan 2024
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
8/10 Good
Muhammad
14 Dec 2023
Muhammad
Stayed 2 nights in Dec 2023
Response from Salim on 7 Jan 2024
Dear MUHAMMAD. Thank you for taking the time to review your stay with us.. Looking forward to seeing you again soon.
Dear Mr.Ahmed : I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to know, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally
Wow! What a wonderful rating , we truly appreciate your business and your trust in us. I am very happy to hear that our service met your needs and expectations. We look forward to welcoming you back to AL SHAHBA in the near future.
Dear Mr.Muhammad , Thank you for taking time to review our property. I am glad to hear that we will be your topchoice when you visit Makkah . We look forward to welcoming you back soon!
10/10 Excellent
Khaled
29 Nov 2023
Khaled
Stayed 5 nights in Nov 2023
Response from Salim on 28 Dec 2023
Thank you for taking the time to rate your stay with us.We hope to welcome you back again soon.
In summary
It looks like the property is on its way to be out of service.
Mohamad
Stayed 3 nights in Nov 2023
Response from Salim on 21 Nov 2023
I am very disappointed to hear that you found our service to be below your standards ,We would like to know more. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally. Thank your for your feedback
. Dear Baitullah,. Thank you for your rating and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
It was good to stay in al shahba. 15 minutes walk from masjid Alharam but little inclined on both ways taxi costs 10 to 20 Rayal. Receptionist was welcoming and staff is very helpful.
Umar
Stayed 2 nights in Nov 2023
Response from Salim on 11 Nov 2023
Thank you for your kind comments. I will be sure to let our staff know how much of animpact they made on your experience. We are always pleased to be your second home when you're at the area..Salim
You will need to have a ride to and fro the property unless you are ready to about 20 minutes from Dar Al-Taweheed international hotel from AlHaram. Otherwise it is is fine. But don’t expect to have an easy to way to a from the hotel room. Taxi charges should be about 5 S.A.R. Each time, but it always depends on how the negotiation goes between you and the taxi drivers every time. Thank you.
Faith
Stayed 2 nights in Nov 2023
Response from Salim on 11 Nov 2023
. We appreciate you taking the time to provide us with such detailed feedback about yourstay,We hope to welcome you back again soon thank you
Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future
Thank you for choosing to stay with us and I am glad to hear that your stay with us was amemorable one! We look forward to welcoming you back to the hotel in the near future
thank you for rating our hotel see you soon again inshallah
6/10 Okay
Naim
17 Apr 2023
Disliked: Staff & service
Naim
Stayed 3 nights in Feb 2023
Response from slim on 7 May 2023
thank you
8/10 Good
Verified traveller
10 Apr 2023
Disliked: Cleanliness
For the price it was good. Probably wouldn’t stay ever again though..
Verified traveller
Stayed 5 nights in Feb 2023
Response from slim on 10 Apr 2023
Thank you for your rating,e. I am disappointed to hear that your stay didn't meet your expectations. We do hope you give us another chance as we will definitely improve our services.Salim
8/10 Good
Ramadan
31 Mar 2023
Liked: Staff & service, room comfort
Ramadan
Stayed 3 nights in Mar 2023
Response from slim on 1 Apr 2023
Dear Guest , I am glad to hear that you enjoyed your stay with us and that you would recommend us to afriend. We hope to welcome you back to the hotel in the near future.
Dear Mohamed Ahmed . Thank you for giving us a perfect rating and for recommending our hotelto other travelers,We hope to welcome you back to the hotel in the near future.
1. Dear Abdifatah, Thank you for your review and for choosing our hotel. I'm happy that youenjoyed your stay and I'm looking forward to having you again as a guest in our hotel