We had a nice clean room. The staff was very friendly. Strange that we had to pay for parking though considering we were a guest. They should state that when you're booking your room. Room cost plus parking=
This was the first time for my husband and I in San Antonio. We planned a long weekend for a concert at the AT&T center which was only 15 minutes away. You do not need a car! We went to the Alamo, (walking distance from hotel), and walked and ate on the river walk every night. The river walk is like being in Venice! Great restaurants, music, and just beautiful.
The Hyatt chain never disappoints - the Grand Hyatt exceeded my expectations.. I have never stayed in a hotel that even the bathroom vents were clean and free from dust - what an amazing experience... Every employee we encountered was friendly, and helpful with beautiful smiles on their faces. Definely gets my recommendation.