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Reviews of Quality Inn Madras

3 out of 5
Quality Inn Madras
12 Sw 4Th St, Madras, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Linda, Beaverton OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Room very comfortable. Pool & hot tub have a tacky wood fence surrounding them. Hot tub jets are weird but the water was a great temperature.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly and helpful staff. Centrally located with restaurants and entertainment in walking distance. Definitely would stay here again.

8/10 Good

lynne, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean.
So glad to get to hotel after hitting a deer nearby. Lovely evening staff very helpful and engaging. Next day's crew great too! Big wind had started up. Clean, convenient, courteous.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for one night stay traveling through.
Nothing fancy. Just the basics. Expedia last minute rate was great. Clean.

8/10 Good

B.J., Victoria, B.C.

Liked: Staff & service, room comfort
Pleasant staff
Pleasant check in person, seem to get same room every time but that is o.k.

10/10 Excellent

karen, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great stay in town close to restaurants. Very clean and quiet.

6/10 Okay

john, port Orchard, WA

Liked: Cleanliness, room comfort
It works for us.
We've stayed here 5-6 times, just for 1 night each as we are passing through. Price, comfort, breakfast, cleanliness...all have been very acceptable. We're an older couple so have never used the pool and cannot speak to that. It's nothing special, just a decent place to stay while in Madras.

10/10 Excellent

Dave & Linda, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel in downtown Madras
We were visiting Madras for the Cascades Airshow, and our experience began with a very pleasant desk person. Our room was conveniently located just a few steps from the office and the breakfast area, with no stairs to navigate with our luggage. The room was pleasant, not fancy, but nice, with a very comfortable king bed. Although we were in a high-traffic area, we weren't bothered by excess noise. The breakfast included hot items such as biscuits and gravy, ham, scrambled eggs, and Belgian waffles, with a nice assortment of other offerings and a very helpful attendant. Overall, an excellent experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased with our stay and will definitely will stay when we are in Madras.

8/10 Good

Stacy, Portland, OR.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff and convenient location
Fun in the sun at the pool. Close to park to walk dogs. Clean room with all needs met. Very close to stores and restaurants.

8/10 Good

Sher, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for an Eastern Oregon getaway.
Nice place to stay for a getaway. The beds are new and comfortable, the free breakfast was really nice and well thought out. Something for everyone. The pool was still warming up but felt good on a 100 degree day. The staff went out of way to make sure your stay was nice.

4/10 Poor

Karen, Olympia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
The room was way overpriced for the town and quality of the motel. One of the towels was old and ragged - should have never been put in the room.

10/10 Excellent

Rod, Brookings or.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel
Came to town from Brookings for a doctor appointment and stayed at Quality Inn. Was a very nice and clean room.Bed was very comfortable.Will stay here next time i am in madras.

4/10 Poor

Denis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Worse than you expect a Best Western to be
We came around 10 pm and the first thing we faced - there is no place to park the car! There are enought parking spots, but across from our room there are two trucks with boats parked sideways, each taking 5 parking spots (10 total). And that is despite the fact that the hotel has its own truck parking in the back. We had to circle the lot for quite some time waiting for somebody to leave. The management was unable to solve the problem - they couldn't find who's boats those were and they were unwilling to call the towing company. You need a parking - you're on your own. Second issue - the window was stuck and wouldn't open - we couldn't breathe all night. The third one - matrasses in the beds were quite old and squeeky, hard to get a good sleep on. About 7 years ago I stayed in a Best Western in NJ and there the experience was very nice. That made me think the whole chain should be more or less like this. Wrong.

10/10 Excellent

Leah, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the drive to not have to stay in Bend
We really liked this hotel! Room and staff were great and the kids loved the pool. Much quieter town then Bend. We were happy to drive a little out of our way to not have to deal with the crowds.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was adequate to the need for a place to sleep,
It was adequate to the need for a place to sleep, not as a destination.

10/10 Excellent

Rick, C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good central location
The hotel was very accommodating and friendly and convenient for our activities--very comfortable

8/10 Good

Sean, Auburn, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the situation
We needed a location for our family of four (kids 7 and 9) to stop in the late evening during a road trip. The room was modest, but clean with the basic amenities we wanted: 2 queen beds, wifi, micro-fridge, complimentary breakfast, etc. Located right off US-97 in Madras which is the core highway running north->south through central Oregon.

6/10 Okay

Verified traveller

Liked: Staff & service
Room was OK
Just OK A little expensive for the location Staff was great

6/10 Okay

Robert, Alberta

Liked: Staff & service
Staff
We arrived late, and left after breakfast. The breaky was quit good, and the lady looking after breakfast, was the same hard working lady that checked us out of the hotel. She is an asset to the best western team.

8/10 Good

creamcat, Portland, OR, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant surprise
nicer than expected. decent breakfast. would stay here again for sure.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Wha
there were no negative issues, and the help were friendly.

10/10 Excellent

Heidi, Portland, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for the family!
I was very pleased with this hotel and my room. Comfy beds and room for all four of us so it did not feel cramped at all. The complex is small so no matter what room you are in you are very close to the front desk and pool. The complimentary breakfast was great! We will be back next time we are in town.

8/10 Good

Peter, Cupertino, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great except for the A/C noise
Nice hotel, nice people, but impossible to sleep in our Room #223 wit the A/C units in both adjacent rooms running full blast all night, into the balcony outside. Our room door was 3 feet directly opposite a utility room door on the balcony outside so the sound of the A/C units was reverberating like a train running through that enclosed area on the corridor. Obviously, the A/C units must have been loud within the adjacent rooms also. I can't sleep easily like that, I guess that some people don't mind the noise Everything else was fine with the hotel. Nice breakfast, spotless, comfortable room and a very convenient location for travelers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and service!
The bed was extremely comfortable. Hotel was extremely busy with customers. Continental breakfast was kept filled so never had to worry about food being there. The staff was super friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome bed and pillows
Loved staying here. The staff is awesome and the bed and pillows are very comfortable. Worth every penny.

10/10 Excellent

Phyllis, Central Point, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the comfort of the bed and pillows.
I was hoping you might consider having check out at noon because of the house of the facility. I have to rush to get there and be out in 30 minutes after you finally get out of the prison. Hope you consider it. Also wanted to buy pillows and there was none there to buy, very disappointed about that. Other than that I plan to go back in October. Oh, one more thing, I was thrilled that breakfast was served @ 6 because the facility opens @ 7:15 so it was great we were able to eat before we left, Thank you very much!!!

10/10 Excellent

Scott, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madras hotel
Great helpful staff. Family like feel.

10/10 Excellent

Gretchen, Hillsboro, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madras' best motel
Normal check-in was 3:00 but they let us check in at 2:00 so we could get ready for our grandson's graduation, which was at 3:00. Great service.