We wanted to take a moment to express our heartfelt gratitude for the positive feedback you shared about your recent stay at our hotel. Your kind words mean the world to us and serve as a wonderful source of motivation for our entire team.We are delighted to hear that you had a memorable and enjoyable experience during your stay with us. Knowing that we were able to meet your expectations and provide you with excellent service is the greatest reward for our dedicated staff.Thank you once again for sharing your positive experience, and we look forward to welcoming you back in the near future.

I apologize for the inconveniences you faced during your recent stay at our hotel. Your feedback is invaluable, and we are committed to making improvements. We are addressing issues with room cleanliness, maintenance, noise, and customer service. To make amends, we would like to offer you a discounted stay on your next visit. Your satisfaction is our priority, and we look forward to serving you better in the future.

Dear Tronelius.We hope this message finds you in great spirits. On behalf of the entire team at the Madison East Residence Inn, I want to extend our heartfelt gratitude for selecting our hotel for your recent stay. It was our pleasure to have you as our valued guest, and we genuinely appreciate your decision to stay with us.At our property, we strive to provide a memorable and exceptional experience for all our guests, and we are delighted that you chose us to be a part of your journey. Your satisfaction and comfort are our top priorities, and we are thrilled to know that we could make your stay special.Our team works tirelessly to create a warm and welcoming ambiance, ensuring that you feel right at home throughout your time with us. Your positive feedback motivates us to continually improve and deliver the best possible service to our guests.If there was anything specific that stood out during your stay, or if you have any suggestions on how we can enhance our services further, we would be delighted to hear from you. Your valuable input helps us refine our offerings and ensures that every future guest enjoys an exceptional stay at our hotel.Once again, thank you for choosing the Madison East Residence Inn. It was an honor to host you, and we sincerely hope to welcome you back in the near future. Whether it's for business or leisure, we would be more than happy to assist in making your next stay even more enjoyable.If there is anything we can do to assist you or if you have any questions, please do not hesitate to reach out to us at any time. Your comfort and satisfaction are paramount, and we are here to cater to your needs.Thank you for being a part of our journey, and we look forward to seeing you again soon!

Dear Rachel,Thank you for taking the time to leave us a review.I would love to learn a bit more about your stay and what we can do to improve. We strive to be a comfortable home away from home for all our guests and if we are missing the marks somewhere, we'd like to know how we are able to improve.Once again, thank you for leaving us a review and we hope to see you next time you're in town.Sincerely,Nat MasonFront Office Supervisor

Dear guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. The safety of our guests is a priority and I apologize that you did not feel safe. This review has been shared with the entire staff.

Dear Mark, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely,

Dear Mark, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We will share this review with the entire team. We look forward to welcoming you back to our hotel in the future. Sincerely,

Dear Steven, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. We look forward to welcoming you back to our hotel in the future. Sincerely,

Dear Max, First, I want to thank you for your feedback. While I wish, you had a better experience we will like to hear your feedback on where we need to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. Please feel free to reach out to me directly.

Dear guest, we truly appreciate your feedback. We hope to see you back soon!

Thank you for recognizing the efforts of the entire staff. We look forward to your next visit!

Thank you for your feedback.

I apologize you were unable to use the pool that has been closed since the pandemic began. There is a plan to have it open soon. As for the cleanliness of the room, please provide me details on your stay, so I can reach out to you, and discuss any remedies for your disappointment.

I truly apologize your room was not "horrible." Please provide me with details, by contacting me at the hotel, as I will address these issues with you directly. Thank you for providing your honest feedback.

Thank you for staying with us!

Thank you for your feedback, and we look forward to your future stays!

I am sorry your stay was not the best. Our goal is to provide the best experience possible. Your survey is important to our future, and I truly appreciate you taking the time to complete it.