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Reviews of Santa Cruz Boutique Hotel

3 out of 5
Santa Cruz Boutique Hotel
22 Rua da Praia, Santa Cruz

Reviews

9.0

Wonderful

Rating 10 - Excellent. 46 out of 63 reviews" "
Rating 8 - Good. 12 out of 63 reviews" "
Rating 6 - Okay. 1 out of 63 reviews" "
Rating 4 - Poor. 0 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give the Boutique hotel the boot!
On the night of our arrival for a one-night stay the hotel was closed for refurbishment. We had not been told in advance, and had a frantic search for alternative accommodation. The Boutique Hotel has to date not replied to our e-mail, so we are currently out of pocket.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely bright room. Lovely bathroom, towels and bed linen. Friendly helpful staff. Good breakfasts, excellent service. Shame that dinner was not offered in the evenings. This service seems to have been ceased for some reason, nobody could give us a reason. Our trip and stay here was very pleasant.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All superb ,very clean ,would recommend this hotel to anyone, great place to visit.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was looking for a place near the airport for my last night on Madeira and this was ideal. Good sized room with a good breakfast included. Worth noting that at this time of the year the restaurant is only open for breakfast. Lots of places to eat nearby though.
Stayed 1 night in Mar 2019

6/10 Okay

John

Double Charge Error Not Refunded by Hotel
I responded to your initial request for feedback two days ago. Did you get my email? This hotel charged me for the stay even though I had prepaid with you. This means that I have double paid. Despite my request to the hotel for reimbursement, they were unwilling to do so at the time we checked out. Please will you contact the hotel to ask them to refund my money?
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel..clean..helpful staff..Good breakfast
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included. Location easy to find. Nothing to dislike
Stayed 1 night in Feb 2019

10/10 Excellent

Peter, Bracebridge, Canada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view at a very reasonable price. Great breakfast, helpfull staff, comfortable and clean.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for a holiday, restaurant was so good for food and drink.
Stayed 4 nights in Dec 2018

10/10 Excellent

Bob, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, spacious and clean hotel. Very friendly staff. Area is in a perfect place with everything around you. Would stay there again
Stayed 4 nights in Nov 2018
Response from Luisa Rodrigues on 28 Nov 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Luisa Rodrigues Front Manager Santa Cruz Boutique Hotel

8/10 Good

Laura, Grand Junction

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for catching an early flight from the airport. It’s quiet and clean.
Stayed 2 nights in Nov 2018
Response from Freire on 8 Nov 2018
Dear Ms. Laura, Thank you so much for your review and for your visit. It was indeed a great pleasure having had you with us. Fernando Freire, Santa Cruz Boutique Hotel

10/10 Excellent

J, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. We spent two nights here following a week in Funchal at a large resort. A very clean comfortable room, good breakfast included All the staff were friendly and very helpful. Tea/coffee facilities in the room would have made it perfect. The village has a pleasant atmosphere and a number of bars and restaurants that offer excellent quality food far cheaper than Funchal.
Stayed 2 nights in Oct 2018
Response from Freire on 8 Nov 2018
Thank you so much for your review. We are delighted that you had a great stay with us. Hope we can welcome you again. Fernando Freire, Santa Cruz Boutique Hotel

10/10 Excellent

Mike, Grimsby, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for 10 nights and had a lovely time. The view from the beach facing rooms is stunning so try to get as high a floor as possible. The room was very comfortable although it would have been nice to have had more drawer space for clothes and extra hangers for the wardrobe. The bathroom was very modern with a walk in shower space and “drench” shower head with lots of hot water and plenty of pressure. Breakfast buffet was tasty if a little repetitive but set us up nicely for the day. Evening meals were very good and all the staff were helpful and friendly. The village itself is fairly quiet with plenty of restaurants and coffee shops to chose from and the promenade is a popular walk taking you from the lido at the western end to under the end of the airport runway at the eastern end of the village. Talking of lido’s there are 2 in Santa Cruz but while we were there the western one was not open at all (maybe it’s just open in the summer months) and the lifeguards at the other only operate up to the end of September although the area was still available to use during our visit which was until 8th Oct. The beach itself is very rocky so not comfortable to lie on but there were large boards to stretch out on if you want to catch a few rays. It’s worth pointing out though that the boards were being collected in on the day we left so it looks as if they are a summer thing too. We had a lovely time in Santa Cruz and certainly intend to return.
Stayed 10 nights in Sep 2018
Response from Freire on 8 Nov 2018
Dear Mr. Mike, We are delighted that you enjoyed staying with us. We really do appreciatte your kind comments, We are very pleased to know that Santa Cruz was a good experience which you wont forget. We would have all the pleasure to welcome you again. Best Regards, Fernando Freire

10/10 Excellent

Chivvy, Hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely small hotel close to the beach. Very clean, good sized bedroom and excellent views from the balcony. The staff were very friendly and helpful. There was a good selection for breakfast and eating on the roof top terrace was great. If I were to be picky then it would have been nice to have had a tea/coffee facility either in the room or from a vending machine in the hotel.
Stayed 7 nights in Sep 2018
Response from Freire on 8 Nov 2018
Thank you so much for your review but most of all, we are delighted that you enjoyed your stay. It would be such a pleasure to welcome you again. Fernando Freire, Santa Cruz Boutique Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff friendly and helpful .they made you fill welcome English not bad
Stayed 17 nights in Jul 2018
Response from Sónia Rodrigues on 10 Aug 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Hope to see you soon! Sónia Rodrigues Front Manager Santa Cruz Boutique Hotel

10/10 Excellent

Eric, Burlington vt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique airport hotel on beach
We spent one night at this hotel before moving to our timeshare trade in Funchal. We especially enjoyed the lovely dinner and included breskfast on the scenic rooftop restaurant. Everyone at the hotel from reception to the restaurant staff were helpful and nice. The hotel is right onnnthe beach if you don't mind rocks or bring water shoes. The water is very refreshing!
Stayed 1 night in Jul 2018
Response from Sónia on 10 Aug 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Hope to see you soon! Sónia Rodrigues Front Manager Santa Cruz Boutique Hotel

10/10 Excellent

Ally, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel with good location to airport
We stayed in the Santa Cruz Boutique Hotel for one night when we arrived in Madeira. We arrived very late at night (4am), and they were kind enough to have the security check us in since the front desk staff had gone home. The room was clean, the beds were comfy, and we had a nice view of the beach. The breakfast buffet was delicious the next morning. I'd definitely stay here again.
Stayed 1 night in Jul 2018
Response from Luisa Rodrigues on 18 Jul 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Hope to see you soon! Luísa Rodrigues Reception Santa Cruz Boutique Hotel

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and modern hotel. Only one day but I wish I could stay longer.
Stayed 1 night in May 2018
Response from André Ribeiro on 3 Jun 2018
Dear Mr. Carlos. Thank you for writting such a nice review about our hotel. We hope see you again. Best Regards André Ribeiro Santa Cruz Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice hotel, good sized clean room, good breakfast
Stayed 2 nights in May 2018
Response from André Ribeiro on 1 Jun 2018
Dear guest, thank you very much for writting such a nice review about our hotel. We hope see you again. Best Regards André Ribeiro Santa Cruz Boutique Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little gem close to the airport
If you are looking to stay somewhere near the Funchal airport, you can't beat this place. Only 4 min away by taxi and will set you back EUR 7 for the ride. The hotel is clean and upscale facing the town square and the ocean. Considering that there are few flights into Funchal, there is not much noise from the airplanes and it's cool to see them land (they don't pass by here when taking off). The staff were pleasant and the room clean.
Stayed 1 night in May 2018
Response from Dinarte Ribeiro on 16 May 2018
Dear Guest, Thank you very much for your appreciate and you fantastic and real comment about our hotel, and thank you very much for you great choice to stay with us. We hope you will come back again to visit us. The Best Regards Santa Cruz Boutique Hotel Team

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel was nice, clean and modern. The staff were friendly and they had a luggage room and printed our boarding passes for us as we had changed our flights. Breakfast was on a beautiful rooftop terrace and the food was fine. We did have to pay a €2 tax even though we had paid taxes online but that was not a big problem. The actual area it's in has nothing to do really, but it's only 10 minutes from the airport.
Response from Luisa Rodrigues on 8 May 2018
Dear guest, thank you for taking the time to write such a nice review about our hotel. We really appreciate it and we're glad you enjoyed your stay here! Hope to see you soon. Kindly regards, Luísa Rodrigues Reception Santa Cruz Boutique Hotel

10/10 Excellent

Sue, Dorset, United Kingdom

Liked: Cleanliness, staff & service, room comfort
Lovely new hotel in excellent location
surprised that the restaurant was closed for anything other than breakfast, no bar facility or snack menu forcing people to eat outside of hotel every day and evening
Stayed 7 nights in Feb 2018
Response from Santa Cruz Boutique Hotel on 6 Mar 2018
Dear guest, thank you for taking the time to review our hotel, we appreciate it and are glad to know you enjoyed your stay here! Kind regards

10/10 Excellent

SueandPeter, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely revisit
The hotel is in a great position in Santa Cruz. The staff are all friendly and helpful and the rooms of a good size, really clean and all seem to be sea facing. The breakfast is perfectly good (despite some reviews suggesting otherwise). Because we were there in February the restaurant was close in the evening, a little disappointing but a good few bars and restaurants are nearby to the hotel. Parking is in the car park next to the hotel at .80 € per hour for all 24 hours, however you can park on the streets (blue line marked places) for .40 € an hour, only payable 8pm to 8am. Tip: if you overpay before 6pm or buy a ticket after that time it gives you the relevant amount of time after 8am the next morning so you do not need to rush out too early to buy a ticket. We would recommend this hotel and definitely return if in Madeira.
Stayed 5 nights in Feb 2018
Response from Santa Cruz Boutique Hotel on 6 Mar 2018
Dear guest, Thank you for your review. Our guest's opinions are of the most importance to us, so we're glad to know you enjoyed your stay here. Kind regards

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent small hotel.
This is the first time we have stayed in Santa Cruz and we're aware that we would be more or less under the flight path - this may not suit some people, but we actually enjoyed seeing the planes in ( it's not Gatwick after all). The view from our 2nd floor room was about 75 yards from the sea, overlooking a square. We had a balcony which was well shielded from the winds. (The weather was not particularly good for our stay). The hotel was immaculately clean. The reception, bar/restaurant staff were exceptionally friendly and helpful. The breakfast was OK, but if critical, it could have been served a bit warmer - there was plenty of choice. Air con in the room was efficient and quiet enough to be on overnight. The shower wa excellent, with very good water pressure. The views from the 6th floor restaurant would have been lovely in better weather. We paid £45 per night for B&B and would definitely stay again. Santa Cruz is a lovely little village/town, with quite a few restaurants and bars. Has a good atmosphere.
Stayed 4 nights in Jan 2018
Response from Sónia Rodrigues on 7 Feb 2018
On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. Looking Forward to welcome you again in our Hotel. Kindly Regards, Santa Cruz Boutique Hotel

8/10 Good

mary, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night stay.
Exceptionally clean with sufficient facilities. ..Friendly staff...Good breakfast... evening meal was not so good... husband had to send steak back, too chewy but they were curious... we were put in room 14 overlooking sea, just beautiful until about 6am when the taxi drivers arrived and parked up, scrambled out of their cars and spoke in such a Hugh pitch on both mornings , t would waken the dead... On holidays over Christmas it is exceptionally unpleasant to be woken u at this hour and it never stopped... only for this we would have given a 5 star rating.. great location
Stayed 1 night in Dec 2017
Response from Santa Cruz Boutique Hotel on 7 Jan 2018
Dear guest, thank your for taking the time to review our hotel, we appreciate it. We will transmit your thoughts to the rest of the team. Kind regards, Santa Cruz Boutique Hotel

10/10 Excellent

Heather, Shropshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can not fault this delightful little hotel.
On booking in the staff were welcoming and genuinely warm. The room was excellent with huge picture windows onto the balcony overlooking the market square and ocean. It was the attention to detail that we loved. The corridors were like comfortable rooms with hidden lighting and small wooden framed prints on the walls. They didn’t feel utilitarian. The lift was clean and smelt gorgeous. The bed was huge and comfortable with “proper” pillows. The power shower had two heads and was instant and hot. Breakfast was excellent and the staff charming. There was always something to watch from the balcony in this delightful Madeiran town.
Stayed 3 nights in Dec 2017
Response from Mara Freitas on 19 Dec 2017
Dear guest, we are glad to know you had a good time in our company, and appreciate your kind review! Kind regards, Santa Cruz Boutique Hotel

10/10 Excellent

Angela, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Place
Had a great time at this great hotel. Fantastic view from our balcony. Staff were very friendly and helpful, breakfast was good and had good options. We loved it and can't wait to go back. Thanks to all the staff for making this a lovely place to stay.
Stayed 8 nights in Sep 2017
Response from The management on 10 Oct 2017
Dear Guest, Thank you for taking the time to write such a kind review about our Hotel. We are happy to know that you had a great time in our company. We appreciate your kind words and we will transmit them to the team. Kind Regards, Boutique Hotel Santa Cruz

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ce qui est unique : que l'hôtel mette la clé sous la porte et que nous soyons pas prévenu ce qui fait qu'à l'arrivée nous avons eu une désagréable surprise
Stayed 7 nights in May 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Schlechtes Management und ungeschultes Personal! Uns wurde trotz Bezahlung bei Expedia das Zimmer ein zweites Mal berechnet. Da bei der morgendlichen Abreise nur der sehr schlecht Englisch sprechende Nachtportier da war, haben wir das Zimmer ein zweites Mal bezahlt. Leider ist das Management innerhalb drei Wochen nicht in der Lage die Doppelzahlung zu verifizieren und das zuviel gezahlte Geld zurückzuzahlen.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tolle Lage, super Zimmer, perfekte Aussicht beim Frühstück, unkompliziert
Stayed 2 nights in Feb 2019

10/10 Excellent

Blazej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes kleines Hotel, zentral gelegen, trotz Einflugschneiße kaum Probleme, nachts absolut ruig.....
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência a repetir
Cama king muito confortável, vista espetacular. Muito bom pequeno almoço. Ficou a faltar cortina/blackout na janela lateral do quarto. De resto tudo impecável.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
belle chambre avec vue sur la mer, cependant bruyant cette nuit-la
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Schönes Zimmer, wunderbares Morgen buffet, nettes Pesonal, super lage
Stayed 1 night in Nov 2018
Response from Luisa Rodrigues on 28 Nov 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Luisa Rodrigues Front Manager Santa Cruz Boutique Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel en tous points parfait.une bonne position.tout a proximité.
Stayed 14 nights in Oct 2018
Response from Freire on 8 Nov 2018
Merci pour votre commentaire et principalement pour votre visit. Fernando Freire, Santa Cruz Boutique Hotel

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Hôtel très bien situé près de l'aéroport. Pas de nuisances dûes à celui-ci car le trafic est peu important La chambre est de grande dimension avec une salle de bain très agréable. Prendre le petit déjeuner ou un dîner au rooftop (6ème étage) avec vue sur la mer et sur la ville est un plaisir incomparable. Le personnel est très compétent et toujours avec le sourire, que ce soit à la réception ou au petit déjeuner.
Stayed 7 nights in Oct 2018
Response from Freire on 10 Nov 2018
Merci beaucoup pour votre avis, mais le plus important est que vous avez passé un bon moment à Madère et à notre hôtel. Merci pour votre visite qui fut en effet. Fernando Freire, Santa Cruz Boutique Hotel

10/10 Excellent

sergio, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel que ja fiquei desta categoria
Hotel simplesmente INCRÍVEL !!!! Quarto enorme , cama King, banheiro enorme com um chuveiro delicioso , vista linda da praia, café delicioso, um equipe muito atenciosa e simpática !!!! Nota 10 parabéns os proprietários e seu colaboradores
Stayed 4 nights in Sep 2018
Response from Sónia Rodrigues on 5 Oct 2018
Caro Hóspede, É com imenso gosto que agradecemos o seu comentário! Ficamos muito gratos pelas sua honestas palavra. Será um enorme prazer para todo o staff recebê-lo no nosso hotel, esperamos vê-lo novamente em breve e pela sua visita . Com os melhores cumprimentos e em nome de todo o Staff, Santa Cruz Boutique Hotel

10/10 Excellent

Verified traveller

Top
Parfait, un personnel attentionné, des chambres propres et belles avec une superbe vue.
Stayed 7 nights in Aug 2018
Response from Sónia on 24 Sept 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Sónia Rodrigues Front Manager Santa Cruz Boutique Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel récent, chambres spacieuses, lits extra larges, bon rapport qualité prix.
Stayed 1 night in Aug 2018
Response from Sónia on 24 Sept 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Sónia Rodrigues Front Manager Santa Cruz Boutique Hotel

10/10 Excellent

Constantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel very close to airport
convenient, modern hotel within walking distance to quite a few restaurants, good bathroom, balcony with sea view, nice personal, drawback: due to the airport being very close planes regularly fly over the building, thus noise level can be quite high, but it also means the airport can be reached by car within minutes
Stayed 1 night in Aug 2018
Response from Sónia on 10 Aug 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Hope to see you soon! Sónia Rodrigues Front Manager Santa Cruz Boutique Hotel

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vue sur la mer
Rapport qualité prix excellent !! Petit balcon donnant sur la mer à 50m...L'accueil était sympathique et d'une grande gentillesse.
Stayed 1 night in Jul 2018
Response from Luisa Rodrigues on 18 Jul 2018
Dear Guest, On behalf of the team of Santa Cruz Boutique Hotel we want to thank you very much for choosing our hotel for your stay. We hope everything was according to your expectations. Hope to see you soon! Luísa Rodrigues Reception Santa Cruz Boutique Hotel

8/10 Good

Rob, België

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede uitvalsbasis om langs weerszijde Madeira te
Dorpje... charmant ... kleinschaligheid geeft gemoedelijke sfeer. Omgeving erg netjes en verzorgd. Weinig drukte... overvliegende vliegtuigen vallen mee... Geen hinder van ondervonden. Fijne dagen gehad!
Stayed 5 nights in Jun 2018
Response from Luisa Rodrigues on 4 Jul 2018
Lieber Gast, Danke, dass Sie sich für das Santa Cruz Boutique Hotel entschieden haben! Wir freuen uns über Ihr Feedback und freuen uns, dass Sie Ihren Aufenthalt hier genossen haben! Wir hoffen, Sie bald zu sehen! Mit freundlichen Grüßen Luísa Rodrigues Santa Cruz Boutique Hotel

10/10 Excellent

Anais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour de rêve!
Un séjour de rêve. Bel accueil, jolie vue et un petit dej delicieux. Nous tenons à remercier le service d’accueil qui nous ont aidé à payer une petite amande. Ayant fait pas mal d’hôtels, je recommande vivement celui ci!
Stayed 7 nights in Jun 2018
Response from Sónia Rodrigues on 13 Jun 2018
Dear Guest, We would like to say thank you for staying with us, It was a pleasure having you here. Hope to see you soon! Kindly Regards, Sónia Rodrigues Front Manager Santa Cruz Boutique Hotel

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour d'une nuit
Emplacement idéal proche de l'aéroport si vous devez prendre un vol tôt le matin. Equipements modernes. Salle de bain spacieuse.
Stayed 1 night in May 2018
Response from André Ribeiro on 28 May 2018
Cher hôte nos vpus remercions de votre aimable commentaire et ésperons vous revoir très bientôt parmis nous. Best Regards André Ribeiro Santa Cruz Boutique Hotel

10/10 Excellent

Steffen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel hat eine hervorragende Lage. Es hat eine angenehme Atmosphäre. Besonders hervorzuheben ist das überaus freundliche und durchweg hilfsbereite Personal! Sie haben für uns den Aufenthalt noch mal angenehmer gestaltet, wir haben uns dort sehr wohl gefühlt. Hervorzuheben ist die Frühstücksterasse, sie hat eine außergewöhnlich schöne und imposante Aussicht. Fast alle Zimmer haben Balkon mit direktem und freien Meerblick. Die Zimmer sind großzügig gestaltet, auch das Bad. Der in unmittelbarer Nähe gelegene Flughafen hat uns nicht gestört da man die anfliegenden Maschinen fast nicht wahrnimmt, weil man sie nur sehr kurz hört. Wir können das Hotel uneingeschränkt empfehlen, wir würden da sofort wieder einchecken. Die Landschaft Maderas ist für Wanderer ideal, das Klima war zu unserer Zeit im Süden schön, im Norden sehr windig, neblig und kalt. Aber mit wetterfester Kleidung kein Problem. Sehr zu empfehlen ist ein Leihauto von einem der zahlreichen Verleiher auf der Insel. Es macht den Aufenthalt dort wesentlich einfacher, besonders da die Wanderstrecken ( Levadas) fast immer etwas außerhalb liegen.
Stayed 7 nights in May 2018
Response from Dinarte Ribeiro on 20 May 2018
Ausgezeichneter und angesehener Kunde, Zunächst einmal vielen Dank, dass Sie unser Hotel gewählt haben. Auf der anderen Seite ist es eine große Freude, dass wir einen solchen Kommentar erhalten haben. Für uns ist es ein großer Stolz, Kunden zu haben, die unseren Service wertschätzen und schätzen und vor allem unsere wunderschöne Insel Madeira genossen und genossen haben, die wirklich eine Perle ist das in der Welt gibt es nicht so etwas. Im Namen des gesamten Teams des Boutique Hotels Santa Cruz schätzen wir jedoch Ihre wertvollen Kommentare zu uns. Wir versprechen, weiter zu arbeiten, um unseren Kunden höchste Qualität und exzellenten Service zu garantieren. In der Hoffnung, dass wir uns in Zukunft wieder treffen werden, um immer einen guten Aufenthalt zu bieten, wünschen wir Ihnen viel Erfolg und Glückwünsche. Mit freundlichen Grüßen Boutique Hotel Santa Cruz Team Dinarte Ribeiro