Independent in Mactan Export Processing Zone

"The front dest staff was really helpful. Specially when I arrived early. They did try to check me in as early as possible. "

"Orbitz Customer Service has been very helpful all the time. I encountered problems during my stay but Orbitz never failed me. They are very accomodating and is always willing to resolve the issue"

"Ok, so this is a top end elite resort. Although I will still give 5 stars, there are few things you should know; 1. No nighttime entertainment at all. I was there Friday, Sat, Sunday. Lounge was empty. If there was even just a piano player it would have been nice. Also nice for their business. 2. You are pretty much stuck in hotel. Sort of like a compound. Area around is island life. City is a hike and much traffic always. 3. If you plan on doing the Whale Shark excursion,sardines, sea turtles, do know that you will leave 3am, 3-4hour ride there, 5-6 hour ride back. The ride is not fun. 4. Same menu every night. Food was good, but again you can walk to anything. Otherwise, pools, view, rooms, beauty, service are all incredible. This place makes for Instagram Billionaire photos."

"Helpful staff...good food"

"Everything about this stay was amazing!!! The facilities, the stuff, the food, the rooms. Everything. Thank you soo much Shangri-la."

"Staff and management are excellent and so efficient. Room was beyond expand there was nothing to complain about. This is absolutely 5 star at 4 star price"

"Room and bathroom are clean. Breakfast and service at the Feria was excellant. Hotel is across from the SM mall if you need any shopping or money exchange which was a huge plus."

"I’m going to start out with saying that this hotel is probably amongst the best if not THE best hotel experience I’ve had . ALL the staff are super helpful and friendly. We’re always there to accommodate your needs. Excellent breakfast. Awesome view right by the ocean. Tight security. Always got a taxi on call and can help you find where your trying to go. I’d stay agin 👌"

"Staff was very friendly, always greeting and making sure we had what we needed. Our room cleaning staff Maria and Xandra even wrote us a kind note to ask if there was anything extra they could do to help make our stay great. We had wonderful massages, found it easy to book off-property activities right from the hotel, and enjoyed the food and drinks, too. We especially loved the staff coming around at breakfast to offer local specialties to try. The pool is huge and beautiful. It felt like a paradise and we hope to return again soon!"