Full-sized fridge, microwave, oven, stovetop
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Reviews of Shakespeare Court

3.5 out of 5
Shakespeare Court
Plot No. 22882 Leopard's Hill Road, Kabulonga, Lusaka

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mukuka

Business traveller
Liked: Cleanliness, room comfort
It was good. They ran out of bottled water and there are no phones in the rooms, so it’s hard to get in touch with front office.
Stayed 6 nights in Feb 2024
Response from Yolandè on 14 Feb 2024
Thank you for your 10 out of 10 rating Mukuka.In response to your comments above, please take note that we only supply bottled water on the first stay of your stay as a courtesy, as these are self-catering apartments. With regards to the phone in the apartment and considering the advances in technology, PBX is a little outdated. We do however provide free WIFI in all our apartments, so it is easy for clients to get in touch with Reception via WhattsApp call or text on mobile. The number for Reception is on the room directory in the apartment as well as on the check in documentation.We look forward to having you at Shakespeare again in the near future.

8/10 Good

Kristen

Travelled with family
Liked: Room comfort
Nice Place for Families
This was a spacious and clean hotel with a gym and pool. Nearby is a grocery store and sports bar where we had dinner. Everyone we met was friendly. A water pipe had burst, leaving the apartment with no water when we arrived but they did fix it as soon as possible. My husband reported seeing a few bugs running around the kitchen which thankfully I did not see. I'll give the benefit of the doubt that it could have been related to the pipe bursting and is not a normal thing. My sons loved the TV and overall it was a great experience.
Stayed 1 night in Apr 2023
Response from Shakespeare Team on 18 Apr 2023
We are so pleased you enjoyed your stay with us. We hope you will come back to see us soon.

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities

8/10 Good

Eric

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Shakespeare Court Team on 1 Nov 2022
Thank you for your positive review. We are so glad you enjoyed your stay with us and look forward to welcoming you again soon.

6/10 Okay

Walter

Stayed 3 nights in May 2022

8/10 Good

vusumuzi

Business traveller
Liked: Cleanliness, room comfort
Staff is friendly.
Stayed 3 nights in Apr 2022
Response from Elida on 25 May 2022
Thank you Vusumuzi for taking the time to review your stay with us, it is truly appreciated. We look forward to seeing you again.

4/10 Poor

Maria

Stayed 7 nights in Apr 2022

6/10 Okay

Verified traveller

Business traveller
Could do more than the bare minimum provided
I have an overnight stay and needed somewhere to recoil and have a few zoom calls in the morning before hitting the road. So required something basic, quiet and a decent internet connection. Shakespear came through on all this.
Stayed 1 night in Dec 2021
Response from Always seeking to improve on 29 Dec 2021
Thank you for your review. I am glad you found what you required. We would be keen to know how you feel we could improve since we seem to give you all that you needed.

4/10 Poor

Malcolm

Travelled with partner
Stayed 6 nights in Oct 2021
Response from Elida on 28 Oct 2021
Dear Malcolm, Thank you for taking time to give us your review. We sincerely apologize that our services were not satisfactory for you. Your satisfaction is important to us, we have taken note and we will do our utmost to improve the quality of our service Kind regards, Shakespeare Court Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2021
Response from Elida on 16 Jan 2021
Thank you for your review

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Stayed 1 night in Dec 2020
Response from Elida on 29 Dec 2020
Thank you for the review

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 gated security, extensive gym with trainer, laundry service two days per week.
Stayed 12 nights in Dec 2019
Response from Admin on 15 Jan 2020
Dear Guest, Thank you for your valued feedback. We are delighted to learn that you enjoyed your stay at Shakespeare Court. We hope to see you again in the near future. Best regards, Shakespeare Court

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Stayed 2 nights in Dec 2019
Response from Admin on 15 Jan 2020
Thank you for your feedback we really appreciate. Hope to see you again in the near future.

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2019

8/10 Good

ontheroad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were excellent and helpful. the room was adequate and fully equipped, including the kitchen. there were a few electrical issues; the stove did not heat properly, the lights did not work in the bathroom, and two of five machines at the Spa were not functional. the grounds were beautiful. the location close to shopping, the market, and a small mall. overall great experience
Stayed 3 nights in Feb 2019
Response from Shakespeare. on 7 Mar 2019
Thank you for your positive feedback. We are glad you had a great experience. We have looked at the bulb in the bathroom and replaced it. We ordered parts from South Africa for the two machines and we now have all machines functioning at full capacity. We hope to see you again in the near future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Very clean, convenient location, considerate staff, lovely flowers and pretty landscaping. Bring your own food to put in the fridge. Basic, not super fancy, solid place to stay. Short walk to supermarket and mall.
Stayed 2 nights in Nov 2018
Response from Shakespeare Court on 16 Nov 2018
Dear Jessica, Thank you for your review, we value and treasure our client feedback and we are happy to note that you enjoyed your stay at Shakespeare Court. We hope to see you again in the near future. Best regards, Shakespeare Court Team

8/10 Good

Mitch, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rooms and layout very usable, outdoor area a bonus, comfortable and aequate lounge, parking at front door, gate management excellent, 24hrs gym and pool use. WQalk to shops. easy to find.
Stayed 3 nights in Oct 2018
Response from Shakespeare Court Team on 1 Nov 2018
Dear Mitch, Thank you so much for your positive feedback, we value and appreciate our client reviews. We are glad you enjoyed your stay at Shakespeare Court. Looking forward to seeing you again in the near future. Regards, Oscar

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities, room comfort
Good affordable option in Lusaka
I stayed at Shakespeare Court for just a few nights, and was mostly pleased with my stay. The location is quite convenient (right next to a small shopping center, on a main road); the gym, while small, has everything you need; and the one-bedroom unit I stayed in was comfortable, with a kitchen stocked with cooking equipment such that I could easily cook dinner for myself. I was also able to take advantage of the free twice a week laundry service when I was there. The only issue I had was that sometimes in the evening the wi-fi didn't really work, which I suspect was because there were too many other guests trying to use it at once. In general, Shakespeare Court was nice for a short stay and I think it would be a great option for a longer stay, since it's nice having a little more living space than a standard hotel room and you can cook and store food.
Stayed 3 nights in Sep 2018
Response from Marjorie on 27 Sept 2018
Dear Melissa, Thank you so much, we really appreciate your feedback and we are happy to learn that you had a lovely stay at Shakespeare Court. We hope to see you again in the near future. With regards to Wi-Fi we have upgraded the service to a faster fiber connection ;-) See you soon.

8/10 Good

Bruce, Ottawa, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
I love Shakespeare, no question about it. It is well located next to a shopping plaza and the units are well designed and the beds super comfy!!! Just a few suggestions to make it a 5. The delightful pool needs a solar blanket so it isn’t freezing cold, unit 1 needs some TLC as it is quite tired and the kitchens need to be better equipped. But those are small concerns as it’s a fantastic, secure place with super friendly helpful staff. They washed our car and did extra laundry for us on request. Lovely place.
Stayed 4 nights in Aug 2018
Response from Marjorie on 27 Sept 2018
Dear Bruce, It is always a pleasure to have you stay at Shakespeare Court and we thank you for your review. I am pleased to inform you that unit 1 has received some TLC ;-) and you will love it when you visit us next time. Hope to see you soon.

10/10 Excellent

Piotr

Liked: Cleanliness, room comfort
Calm and safe place! If You want to rest- choose Shakespeare apartments! I spent there 7 nights and I can't say aby bad word about apartment. Price suitable to accommodation quality, nice staff, clean and green backyard. All is well! :)
Stayed 7 nights in Aug 2021
Response from Shakespeare Court on 8 Sept 2021
Good Morning. Thank you for the feedback received and for choosing Shakespeare Court for your stay, your support is highly appreciated. We look forward to hosting again soon. Kind regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Enjoyed the stay in Shakespeare Court
I enjoyed my staying. Rooms are big, safe and peaceful and staff is very friendly and helpful with everything. I have stayed in this place several times and it has always been clean and well kept. It even has nice pool and gym, and laundry is part of the service which is a great plus especially when travelling on duty. Can recommend this place to everybody.
Stayed 5 nights in Jun 2021
Response from Elida on 15 Jun 2021
Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Mutinta, Yokohama

Liked: Staff & service, property conditions & facilities
Comfortable place and nice staff
Since the place was new somewhere in 2011, I have stayed this lodge so many times. I always feel the staff is so friendly and helpful. When I have a late check-out, I pay $50 and stay until the night. When my son broke some plates and bowls, they said, never mind and they did not charge me anything. The building far end from the reception has got old and there were some cockroaches unfortunately. But all in all, the place is still great. The loge has a pool and gym and they offer Zumba twice a week and they are for free for residents. I think it's quite a deal.
Stayed 9 nights in Sep 2017
Response from Oscar on 25 Sept 2017
Dear Mutinta, Thank you for your feedback, we will look into the issues that you have highlighted and address them immediately. Thank you once again for your continued support. Hope to see you again soon.