Outdoor pool, open 8:30 AM to 7:00 PM, pool loungers

Reviews of Grand Hotel Principe di Piemonte

5 out of 5
Grand Hotel Principe di Piemonte
Piazza Giacomo Puccini, 1, Viareggio, Tuscany

Reviews

9.0

Wonderful

Rating 10 - Excellent. 161 out of 271 reviews" "
Rating 8 - Good. 87 out of 271 reviews" "
Rating 6 - Okay. 15 out of 271 reviews" "
Rating 4 - Poor. 7 out of 271 reviews" "
Rating 2 - Terrible. 1 out of 271 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really lovely hotel, with excellent, friendly staff. A well run hotel in a great location.
Stayed 5 nights in Oct 2021

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Bryn

Stayed 2 nights in Sep 2020

6/10 Okay

Lorenzo

Disliked: Cleanliness, room comfort
ok location poor service
Dirty room Very low water pressure in the shower Messy luggage delivery (we found someone else suitcases in our room) No parking available
Stayed 1 night in Aug 2020

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations and was a joy to stay her
I had no idea until I arrived that there was a Michelin starred restaurant inside. Wow what a beautiful hotel that exceeded my expectations. Very posh and classy. The only recommendation I can make is please have soya yoghurt or any non-diary yoghurt for breakfast and also serve one vegan cake instead of all of them having eggs in, as everyone can enjoy a vegan cake so it’s more inclusive. I would go back again.
Stayed 6 nights in Dec 2019

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Family trip to the area, staff and hotel were very good. My daughter loved playing the hotel in the lounge.
Stayed 2 nights in Feb 2020

10/10 Excellent

Sigurvinsson

Stayed 3 nights in Feb 2020

8/10 Good

Lisa, Nassau County, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall beauty of the property was spectacular. They seem to continually do updates to the hotel. The staff speak English and our friendly. The breakfast offers a wide variety of buffet options, but their restaurant for dinner has a very limited menu. If you plan on starting your day before 7:30 a.m. however, you cannot get coffee (cappuccino) because the dining staff do not come in until that time.
Stayed 10 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay !
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool on top of the hotel is amazing! Location is great too. Rooms are quite small but overall it’s a great hotel. Staff is very polite although some receptionists could be more polite Overall great hotel and we enjoyed our stay so much
Stayed 1 night in Dec 2019

10/10 Excellent

Andrea, St. Albert, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, and the location was beautiful!
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Hotel Director on 26 Oct 2019
Thank you for your grate feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Hotel Director on 26 Oct 2019
Thank you for your grate feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, very knowledgeable and true professionals all around, great team.
Stayed 3 nights in Oct 2019
Response from Hotel Director on 26 Oct 2019
Dear Guest, Thank you for taking the time to submit your review and to give us your feedback. I am happy to hear that you enjoyed most aspects of your stay Grazie e arrivederci

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly!
A wonderful hotel in every way. Thoughtful, personal service, well beyond our expectations. Superb breakfast. A true luxury hotel.
Stayed 3 nights in Sep 2019
Response from Hotel Director on 26 Oct 2019
Dear Mr Robin, Thank you very much for your fantastic review. It is always a pleasure to hear that our guests have had a pleasant stay with us and I hope to welcome you back again soon. Grazie e arrivederci

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 5 nights recently with my wife and little boy (20 months) and the staff were incredibly kind to us all throughout. Everyone from the front desk to wait staff and cleaners doted on our boy and helped make a truly lovely end-of-summer holiday for us. The hotel is a beautiful throw-back to the Art Deco imperial style era and was situated in a perfect spot along the promenade. The food at the hotel was very good but there are also plenty of spots in the town to dine so it was great to have options. The beach was Very clean and beautiful and the water a perfect temperature for swimming! So close to Pisa, this is a great spot for a peaceful family holiday in September !
Stayed 5 nights in Sep 2019
Response from Hotel Director on 26 Oct 2019
Dear Guest, Thank you very much for your lovely review. I am happy to hear that you enjoyed your time with us and hope to have the opportunity to welcome you back again soon. Grazie e arrivederci

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great. Front desk staff excellent. Pool good. Let’s update the pool furniture to show 5••••• It’s very old:( Breakfast great. Rooms great
Stayed 1 night in Sep 2019
Response from Hotel Director on 26 Oct 2019
Dear Guest, Thank you very much for your lovely review. I am happy to hear that you enjoyed your time with us and hope to have the opportunity to welcome you back again soon. Grazie e arrivederci

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service. I was just expecting a little bit more wrt the breakfast buffet (e.g. quality of products), but overall we really enjoyed our stay and would certainly consider coming back. I would recommend
Stayed 4 nights in Sep 2019
Response from Hotel Director on 26 Oct 2019
Dear Guest, Thank you for taking the time to submit your review and to give us your feedback. I am happy to hear that you enjoyed most aspects of your stay and would like to assure you that we have taken your feedback on board. Grazie e arrivederci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Hotel Director on 27 Aug 2019
Thank you

6/10 Okay

Lisa, Toronto

Travelled with family
Disliked: Property conditions & facilities
The hotel is very tired. Needs fresh paint in halls and rooms. Hallways are very sparse. No art or mirrors on the walls. Definitely not warm and cozy. Breakfast was very good.
Stayed 3 nights in Jul 2019
Response from Hotel Director on 15 Jul 2019
Dear Lisa, Thank you for taking the time to submit your review which we always welcome and, in fact, rely on to improve. grazie e arrivederci S.Longo Hotel Director

10/10 Excellent

Verified traveller

Stayed 8 nights in Jun 2019
Response from Hotel Director on 18 Jun 2019
Thank you for your feedback

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, wonderful staff and service, nice rooms and rooftop pool
Stayed 2 nights in Jun 2019
Response from S.Longo on 14 Jun 2019
Dear Guest, On behalf of everyone here at the Grand Hotel Principe di Piemonte, thank you for your fantastic review and we hope to see you back again soon. Grazie e arrivederci Hotel Director

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Stayed 1 night in Jun 2019
Response from Hotel Director S.Longo on 14 Jun 2019
Thank you for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and unique classical and modern design combined. Loved the sensory activated rotating doors and lovely high ceilings
Stayed 6 nights in May 2019
Response from Hotel Director S.Longo on 14 Jun 2019
Dear Guest, On behalf of everyone here at the Grand Hotel Principe di Piemonte, thank you for your fantastic review and we hope to see you back again soon. Grazie e arrivederci

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay again at this hotel. We stayed here last year also, high quality, rooms to a high standard, professional and helpful staff. Opposite beach and good size pool on the rooftop.
Stayed 6 nights in May 2019
Response from Hotel Director S.Longo on 14 Jun 2019
Dear Mrs Christine, Thank you very much for your review, it is lovely to read that everything was to your liking and we hope to see you back again soon. Grazie e arrivederci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel. The 5th floor is very modern and minimalistic but very nicely done. The rooms and bathrooms are big with lots of cupboard space. The staff are very friendly and very helpful. Breakfast is lovely and plentiful in a lovely setting. Thoroughly enjoyed our stay at this hotel.
Stayed 5 nights in Apr 2019
Response from Hotel Director S.Longo on 14 Jun 2019
Dear Guest, Thank you for taking the time to submit your review. I hope to welcome you back again soon. Grazie e arrivederci

10/10 Excellent

MichaelKarpiel, Port St. Lucie, FL, USA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique boutique hotel property with 5 star excellence. The staff could not be more helpful and the buffet breakfast was fabulous. The hotel is directly across the street from one of the many beach clubs on the Mediterranean and the walking promenade of shops and restaurants. The rooms are very elegant in an old style but modernized and very well maintained.
Stayed 2 nights in Apr 2019
Response from Hotel Director S.Longo on 14 Jun 2019
Dear Guest, Thank you very much for your review, it is lovely to read that everything was to your liking and we hope to see you back again soon. Grazie e arrivederci

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel. Lovely area. Lovely shops. Great beach. Great breakfast.
Stayed 2 nights in Mar 2019

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viareggio stay.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel. Friendly staff and amazing breakfast!
Stayed 1 night in Feb 2019

10/10 Excellent

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with great views.
We went to Viareggio for carnival and stayed in this hotel, which was an ideal location to walk just a few metres to the procession. A very good hotel with helpful staff. Some of the furniture in the rooms is beginning to look rather tired but we had an excellent room with a balcony.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, swimming pool and breakfast. But my room is quite cold for sleep
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Rebecca, Milton Keynes

Liked: Cleanliness, room comfort
Must say we were quite disappointed with our stay here, after leaving Florence and having our hotel staff there really make us feel special on our honeymoon there, we arrived here and we were not made to feel any different from any other couple on holiday which I do think is quite a shame when it’s the trip you will remember for a life time as it’s the first as husband and wife. The lady acknowledged on the desk it was our honeymoon but no ‘congratulations’ or little touches were made to enhance our stay. It’s the small personal touches which go a long way when celebrating big moments, and I think that as a 5* hotel we could of been made to feel a little more special. The room was nice and we had a lovely view over looking the beach, one girl in particular on reception was very kind with helping us find a dinner spot. Just the stay over all will not go down as one of our better stays which is a shame as we had high hopes for this hotel.
Stayed 1 night in Oct 2018

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Viareggio
One of our favorite hotel in Viareggio
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, couldn’t be a better location in viareggio.
Stayed 1 night in Oct 2018

10/10 Excellent

Ann, Rochester, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is beautiful and a great location. We had a rental car so it was easy to get around. The staff was so friendly and helpful!
Stayed 5 nights in Sep 2018

10/10 Excellent

Christy, Norfolk, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a fabulous hotel! I absolutely loved it here. The room was comfortable, the breakfast was amazing, the staff was so courteous and attentive and the rooftop pool was gorgeous.
Stayed 3 nights in Sep 2018

10/10 Excellent

EILEEN

Superb hotel lovely setting right on promenade
Stayed 3 nights in Sep 2018

10/10 Excellent

Meshal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice classic luxury hotel Very polite staff. Great location
Stayed 1 night in Jul 2018

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Wonderful hotel. Staff really helpful and especially the lady on reception with the dark hair(sorry i have forgotten her name). Breakfast really good and rooms lovely. the only slight Criticism is the price of the drinks personally I think if the price was a little less people would buy more. Really easy to get from Pisa airport - bus stop across the road from hotel. Roof top pool lovely.
Stayed 5 nights in Jun 2018

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from Bea. on 24 Jun 2018
Dear Guest, thank you for choosing our hotel and for sharing your opinion. Hope to Welcome you back. Warmest Regards. Beatrice Pieraccini Room Division Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018
Response from Bea on 26 Jun 2018
Dear Guest, thank you for choosing Grand Hotel Principe di Piemonte and for sharing your opinion. I'd like to know what was not of your satisfaction.Please do not hesitate to contact me directly for further clarifications. Hope to Welcome you back. Warmest Regards. Beatrice Pieraccini Room Division Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viareggio
Good hotel with good spec rooms and a staff that will make your stay even more pleasant To come back again
Stayed 1 night in May 2018
Response from Bea on 24 Jun 2018
Dear Guest, thank you for choosing Grand hotel Principe di Piemonte and for sharing your amazing opinion. Hope to Welcome you back. Warmest Regards. Beatrice Pieraccini Room Division Manager