Deluxe Room, 1 King Bed, Accessible
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Reviews of Shade Hotel

4 out of 5
Shade Hotel
1221 N. Valley Drive, Manhattan Beach, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 145 out of 212 reviews" "
Rating 8 - Good. 38 out of 212 reviews" "
Rating 6 - Okay. 11 out of 212 reviews" "
Rating 4 - Poor. 7 out of 212 reviews" "
Rating 2 - Terrible. 11 out of 212 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite property with lots of restaurants and shopping.
Stayed 2 nights in May 2024
Response from Guest Services on 7 May 2024
Good evening Dale,Thank you for choosing to stay with us at Shade Hotel Manhattan Beach!We are thrilled to hear you enjoyed all the amazing restaurants and shops Manhattan Beach has to offer just a few steps away from the hotel. We appreciate your wonderful review and we hope to have the pleasure of hosting you again soon!

10/10 Excellent

Antonette

Liked: Cleanliness, staff & service
Quite. Service very attentive and accommodating.
Stayed 1 night in May 2024
Response from Shade Guest Services on 5 May 2024
Hi Antonette,Thank you for your recent visit to Shade Manhattan Beach & thank you for your feedback. We are happy to hear that everyone was attentive during your visit.

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service here was excellent, the room was very clean & was a great stay for my anniversary… I highly recommend staying here if ever in the area
Stayed 1 night in Apr 2024
Response from Judith Valadez on 15 Apr 2024
Thank you Dominic for your amazing review!We are so glad to hear you enjoyed your stay and had a wonderful anniversary.We hope to see you soon!

2/10 Terrible

Cindy

Stayed 1 night in Apr 2024
Response from Guest Services on 4 May 2024
Good evening Cindy,Thank you for staying with us at Shade Hotel Manhattan Beach and taking the time to share your feedback with us.We are sorry to see that we did not meet your expectations.We hope you give us a second chance so we may have the opportunity to welcome you back!

10/10 Excellent

Artin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice room
Stayed 1 night in Apr 2024
Response from Guest Services on 8 Apr 2024
Thank you for your wonderful review. We are so glad to hear you enjoyed your stay!We hope to see you again soon!

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Probably great when first built. Decor seemed a little dated and facility maintenance seemed tired. For example, mold on shear curtains, broken shower mixing valve, broken light fixture (Room 203).
Stayed 1 night in Mar 2024
Response from Marissa Sanchez on 2 Apr 2024
Hi John,Thank you for your recent visit and thank you for your feedback. We are currently undergoing renovations and value any feedback to assist us in our remodel. We hope to see you again so you can enjoy one our newly renovated rooms!

10/10 Excellent

Grant

Unique Hotel. Great friendly staff and a great location!
Stayed 3 nights in Mar 2024
Response from Guest Services on 27 Mar 2024
Thank you so much for staying with us and writing your review!We hope to see you soon!

10/10 Excellent

Tekedra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on 12 Apr 2024
Thank you for your feedback!We are so glad to hear you enjoyed your stay.Hope to see you soon!

2/10 Terrible

Renee

Stayed 3 nights in Feb 2024
Response from Marissa Sanchez on 2 Apr 2024
Hi Renee,Thank you for your recent visit to Shade Manhattan Beach. We would like to hear more about your feedback. Do not hesitate to reach out to the hotel directly.

10/10 Excellent

Reid

Liked: Cleanliness
Lovely place
Response from Guest Services on 19 Feb 2024
Good Morning Reid,Thank you for your amazing review! We look forward to having you back with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing!
Stayed 1 night in Feb 2024
Response from Guest Services on 19 Feb 2024
Good Morning,Thank you for your amazing review. We look forward to having you back with us.

10/10 Excellent

salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property close to the beach, shops, nice restaurants
Response from Oscar Lara on 8 Feb 2024
Good Afternoon Salvatore,Thank you for your comments. I'm glad to see that our property was convenient for you. We look forward to having you with us again.Warm Regards,

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Oscar Lara on 8 Feb 2024
Good Afternoon Bryce,Thank you for taking the time to share your with us. I am thrilled to see that you had a memorable stay while staying with us. We look forward to having you with us again in the future!Warm Regards,

2/10 Terrible

masoud

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
location perfect
Stayed 1 night in Feb 2024
Response from Marissa Sanchez on 3 Feb 2024
Hi Masoud,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback. I am sorry to see that your stay was far from perfect. If you have a moment, please do not hesitate to contact us at the hotel directly to further discuss your visit. We look forward to hearing from you..

10/10 Excellent

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Marissa Sanchez on 3 Feb 2024
Hi Rainer,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! We look forward to your next visit.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from Marissa Sanchez on 3 Feb 2024
Hi Keith,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! We look forward to your next visit.

8/10 Good

anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Marissa Sanchez on 3 Feb 2024
Hi Anthony,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! Do not hesitate to reach out if there are any further details you would like to share. We look forward to your next visit.

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Marissa Sanchez on 3 Feb 2024
Hi Diane,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! We look forward to your next visit.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wouldn't recommend
I contacted hotels.com yesterday after the first night at the shade hotel. the wallpaper was peeling, there was mold in the bathroom, the bathroom door didn't close, the drapery was falling apart, things were not sanitized. The manager was notified. The guest showed all the unacceptable conditions. Hotels.com never got back to me after saying they would. truly disappointed.
Stayed 2 nights in Jan 2024
Response from Oscar Lara on 8 Feb 2024
Good Afternoon,I am terribly sorry to hear about the horrible experience you had while staying with us. Could you please reach out to me directly at so that we can further discuss this matter.Warm Regards,

4/10 Poor

Katherine

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I was really excited to stay here. We were put in an older room though. The floor was cracked, carpet coming apart, tv broken. I wish it had been disclosed upone booking- we would have stayed elsewhere
Stayed 1 night in Jan 2024
Response from Oscar Lara on 8 Feb 2024
Good Afternoon Katherine,I am terribly sorry to hear about the issues you encountered while staying with us. Could you please reach out to me directly to further discuss this matter. I look forward to hearing back from you.Warm Regards,

10/10 Excellent

Richard, Palm Desert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing, I can see why it has a 9.0 rating. Not sure where they lost a point, seems like a 10 to me.
Stayed 1 night in Jan 2024
Response from Marissa Sanchez on 23 Jan 2024
Good Afternoon Richard,Thank you for your recent visit to Shade Manhattan Beach and thank you for your feedback! We are delighted to hear that you enjoyed your stay and look forward to your next visit to Manhattan Beach.

8/10 Good

BJ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Marissa Sanchez on 23 Jan 2024
Thank you for your recent visit and thank you for your feeback!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in a great environment. Can walk everywhere in MB. Great dining options all around the property.
Stayed 4 nights in Jan 2024
Response from Marissa Sanchez on 23 Jan 2024
Hi Richard,Thank you for your recent visit and thank you for your feedback. We look forward to your next visit to Manhattan Beach!

10/10 Excellent

Heather

Stayed 2 nights in Jan 2024
Response from Marissa Sanchez on 3 Feb 2024
Hi Heather,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! We look forward to your next visit.

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Room design.
Stayed 1 night in Dec 2023
Response from Marissa Sanchez on 3 Feb 2024
Hi Robert,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! We look forward to your next visit.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Notch Shade Experience
Fabulous weekend visit at The Shade! Top notch hospitality and friendly staff. Bar and restaurant are amazing with tasty food and yummy cocktails. Our newly renovated room was very modern, tricked out lighting, smart TV (Apple TV and all the usual apps), and very comfortable bedding. Walk to town, pier and all the restaurants and bars at your doorstep.
Stayed 2 nights in Dec 2023
Response from Marissa Sanchez on 3 Feb 2024
Hi Scott,Thank you for your recent stay at Shade Manhattan Beach & Thank you for your feedback! We are so happy to see that you enjoyed the new improvements we have made. We look forward to your next visit.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Guest Services on 25 Jan 2024
Thank you for you amazing review! We look forward to having you with us again.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of our most favorite places! Everything about this hotel was perfect. Gustavo was great for breakfast. He helped us with brunch with our nephew and his daughter!! It worked out great. Of course Matty was the best bartender ever. We felt welcome and we had a lot of laughs and fun with him!! Everyone at the front desk was helpful and friendly!!! And the champagne was a very nice touch upon our arrival 😊❤️
Stayed 4 nights in Oct 2023

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique location
Great quiet location considering right in the heart of everything and where else can you have a beer keg in your bar❤️
Stayed 4 nights in Oct 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Guest Services on 17 Oct 2023
Good Morning,Thank you for taking the time to share your thoughts. We look forward to your return visit!

8/10 Good

todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in the middle of Manhattan Beach. Careful as the hotel is smaller and hosts weddings which will close down amenities at the hotel which sucked. Also ordered some rose petals and chocolate covered strawberries which never happened.
Stayed 3 nights in Oct 2023
Response from Guest Services on 16 Oct 2023
Good Afternoon,Thank you for your feedback. I am terribly sorry to hear that your amenity never made it to your room. Could you please reach out me directly olara@shadehotel.com so that we may make this right. I look forward to hearing back from you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place! Friendly and you can’t beat the location!
Stayed 1 night in Oct 2023
Response from Guest Services on 14 Oct 2023
Thank you for taking the time to share your thoughts with us. I am glad to hear that our hotel's location was accommodating to your needs! We hope to see you soon again.

10/10 Excellent

Ashley

Stayed 1 night in Oct 2023
Response from Guest Services on 14 Oct 2023
Thank you for taking the time to share your thoughts. We hope to have you back with us soon!

10/10 Excellent

Mimi

Stayed 3 nights in Sep 2023
Response from Guest Services on 16 Oct 2023
Good Day,Thank you for your feedback. We are glad to see you had a memorable stay. We look forward to your return visit!

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Away from Home
Our room was clean and the king size bed comfortable. The reading lights above the bed make you hot so I prefer the lights on the side. Staff is friendly and kind. The food served at the hotel is delicious. Shade Hotel in Manhattan Beach is at a great location; but it’s the hotel staff that make you feel welcome!
Stayed 6 nights in Aug 2023
Response from Guest Services on 14 Oct 2023
Thank you for taking your time to share your thoughts with us Maria. We aim to make every guest stay memorable, and from the sound of your comment it seems we hit the nail on the head. We look forward to your return visit.

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Aug 2023
Response from Guest Services on 14 Oct 2023
Thank you for taking the time to share your thoughts with us. Travel safe and we hope to see you soon!

10/10 Excellent

EVANDER

Liked: Amenities
0
Stayed 1 night in Aug 2023
Response from Guest Services on 14 Oct 2023
Thank you for taking the time to share your thoughts with us. Travel safe and we hope to see you soon!

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second home
It took us two days to realize that our air conditioning wasn't working; but they fixed it the same day we told them about it. The food is delicious and the atmosphere is wonderful! Location is great and we walked every where; so many restaurants to choose from too but the hotel food is exceptionally good. We will definitely make this our 2nd home when we visit our grandchildren.
Stayed 5 nights in Aug 2023

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

2/10 Terrible

Jesse

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

AIMEE

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and so beachy.
Stayed 1 night in May 2023
Response from Shade Hotel on 19 Jun 2023
Aimee,Thank you for staying with us! We hope to see you again on your next visit to Manhattan Beach.

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and clean rooms
Stayed 1 night in May 2023
Response from Shade Hotel on 19 Jun 2023
Jesse,Thank you for your recent visit and thank you for sharing your experience. We hope to see you again on your next visit to Manhattan Beach!

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Shade Hotel on 19 Jun 2023
John,Thank you for your feedback and thank you for your recent visit. We hope to see you again soon.

8/10 Good

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar and patio areas (seating with small fire pits) we’re really nice; seemed on the pricy side ($500 for a room)
Stayed 1 night in Apr 2023

10/10 Excellent

James

Stayed 1 night in Mar 2023
Response from Guest Services on 1 May 2023
Thank you for your review. We're glad to see you enjoyed your stay with us. We look forward to your return visit.

2/10 Terrible

Mindy

Stayed 1 night in Mar 2023

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Manhattan Beach.
Stayed 2 nights in Mar 2023

10/10 Excellent

Hiep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room with hot tub.
Response from Shade Services on 19 Jan 2023
Good Day,Thank you for your feedback. If you loved the tubs now, please be sure to visit us once we're done with our renovations.Warm regards,

8/10 Good

Karen, Napa

Stayed 1 night in Nov 2022

8/10 Good

Lori J

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is definitely tailored to the "couple" environment - when you walk into the rooms you feel the intent. Perhaps have some more family friendly rooms/suites?
Stayed 1 night in Nov 2022
Response from Shade Services on 17 Nov 2022
Good Evening Lori,Thank you for choosing to stay with us. Our charming luxury boutique hotel aims to cater to all environments. Be sure to come back and view the new renovations we have planned for 2023!Warm Regards,