All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
James, Maison 140 Beverly Hills is thrilled to be your new favorite place! Thank you for sharing your kind words. We're looking forward to welcoming you back soon!
This property is very rundown when you walk in there’s a massive hole in the wall with a plastic covering it up and in the room there’s so much rust etc I would not recommend this property at all it’s definitely not a hotel
Nicole
Stayed 1 night in May 2024
Response from Customer Service on 22 May 2024
Nicole, thank you for sharing your experience. We're concerned to hear your impression of the property. The details you mentioned are troubling, and we will have our team look into the issues you highlighted. Your feedback is valuable to us.
6/10 Okay
Bruce
20 May 2024
Liked: Cleanliness
Bruce
Stayed 1 night in May 2024
Response from Customer Service on 22 May 2024
Bruce, thank you for sharing your feedback. It is valuable to us as we strive to enhance our services. We hope to have the opportunity to exceed your expectations on a future visit.
So so old hotel , The smell is terrible , I don’t feel safe there , it was the worst hotel I ever been
Olga
Stayed 1 night in May 2024
Response from Customer Service on 3 May 2024
Olga, we regret your experience didn't meet expectations. We value your feedback as it affords us opportunities for improvement and we recognize your concerns regarding the aroma and sense of security. We can assure you that guest satisfaction and safety are our priorities. We hope you will give us another opportunity in the future to create a more comfortable and welcoming stay for you.
6/10 Okay
Kathy
Business traveller, Travelled with partner
25 Apr 2024
Disliked: Staff & service, amenities
The room was tiny as it backed up to the NOISY elevator. At check in we were not advised of elevator and carried our luggage up 3 levels in f stairs. No coffee or microwave in room, cafes were sparse, several blocks away. Wouldn't stay here again.
Kathy
Stayed 1 night in Apr 2024
Response from Customer Service on 25 Apr 2024
Kathy, we sincerely apologize for any inconveniences you have experienced related to the room positioning and amenity deficiencies. Your insight is beneficial as we continually aim to improve upon the comfort and convenience of our guests. We understand and regret that your stay didn't match your expectations. Feedback like yours assists us in our constant endeavor to elevate the guest experience. We hope you might reconsider returning in the future, as we're confident that we can provide an exceptional stay worthy of your travel needs.
10/10 Excellent
gary
25 Apr 2024
gary
Stayed 1 night in Apr 2024
Response from Customer Service on 15 May 2024
Gary, thank you for the fantastic rating! Maison 140 Beverly Hills appreciates your feedback.
6/10 Okay
Gandy
Business traveller
19 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Very old rooms bed make sounds every time you move,
Bulbs put on side tables and standing lamp.
Gandy
Stayed 4 nights in Apr 2024
Response from Customer Service on 19 Apr 2024
Gandy, it is disappointing to hear about the issues you experienced with the room's furnishings and lighting. Be assured that we're dedicated to continually improve and enhance our accommodation offerings to provide an enjoyable stay for our guests. We appreciate your feedback and will relay your remarks to our team. We hope we get another opportunity to serve you in the future.
10/10 Excellent
Shane
16 Apr 2024
Shane
Stayed 1 night in Apr 2024
Response from Customer Service on 6 May 2024
Shane, thank you so much for taking the time to rate Maison 140 Beverly Hills so highly. It seems you had a wonderful stay, which delights us! We hope to see you again soon for another memorable experience. Thank you once again for your excellent rating.
Gina, it's delightful to hear you found the location of Maison 140 Beverly Hills advantageous and our team members to be exceptional. We appreciate your high praise and look forward to providing another outstanding stay the next time you're in town.
2/10 Terrible
Estrella
13 Apr 2024
Estrella
Stayed 3 nights in Apr 2024
Response from Customer Service on 3 May 2024
Estrella, it's concerning to hear that your stay didn't live up to expectations. We continually strive to provide a satisfactory experience for all guests. Hearing from you will help us identify any potential areas for improvement. If you have specific feedback or suggestions, we would be more than willing to hear them. Feel free to reach out. We hope you’ll consider giving us a chance to provide a better experience in the future.
This place was perfect for us! Very quaint and comfy.
james
Stayed 1 night in Mar 2024
Response from Customer Service on 29 Mar 2024
James, it's delightful to hear that Maison 140 Beverly Hills was the ideal fit for you. We're glad that you appreciated its charming comfort. We hope to welcome you back in the future!
Thanks for the perfect rating, Tracy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Maison 140 Beverly Hills.Have a wonderful day!
Pooyan, we're genuinely sorry to hear about the disappointment regarding the extra pillow request. Ensuring our guests' comfort is of utmost importance to us. It's regrettable that we fell short in this instance. We appreciate this feedback and will use it to improve our the guest experience. We hope you will consider staying with us again so we can make it right.
4/10 Poor
Ira, Ojai
Business traveller
25 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
What a very strange experience. Tiny (European-like) room. No remote control for the TV in the room but came in late so didn't bother asking for one. Place was musty- damp. Bathroom was clean with great fixtures, but furniture in general looked a bit like it was picked up at a garage sale. Receptionist was terrific and went out of her way to show me parking.
Ira
Stayed 1 night in Mar 2024
Response from Customer Service on 27 Mar 2024
Ira, we appreciate your detailed feedback. We're sorry to hear that certain aspects of your stay didn't meet your expectations, notably the room size and certain elements of its decor. We're glad, though, that you were pleased with the cleanliness of the bathroom and its fixtures. Our goal is to ensure our guests are comfortable and enjoy a unique experience. We're delighted to hear that our receptionist was helpful and accommodating. We hope to show you improvements upon your next visit.
Everett, we regret to see your rating reflecting an unsatisfactory experience. Your feedback is valuable to us as it aids our efforts to improve. We invite you to share more details about your visit, so we can direct our focus appropriately to resolve the areas of concern. We genuinely hope for another opportunity to provide a better stay.
Michelle, it's truly disappointing to hear that your recent stay did not live up to expectations. Our primary goal is to provide our guests with a wonderful experience and we sincerely regret to hear that we missed the mark during your stay. Please know your feedback has been noted and we are committed to improving. Thank you for your understanding and we hope to have the opportunity to welcome you back in the future for a better experience.
Only negative is that we had a hard time logging into the WiFi.
Leticia
Stayed 2 nights in Mar 2024
Response from Customer Service on 27 Mar 2024
Leticia, thank you for choosing Maison 140 Beverly Hills and sharing your experience. We understand there were some difficulties with the WiFi connection, and we appreciate your patience. We are continually looking for ways to improve our services and your feedback is vital in this regard. Hoping to service you again on your next visit.
Great value for the money. Sister hotel restaurant had good food at good price (for LA)
Bruce
Stayed 2 nights in Mar 2024
Response from Customer Service on 27 Mar 2024
Bruce, thank you for your positive feedback. We're delighted to hear that you found the Maison 140 Beverly Hills to offer outstanding value and that you enjoyed dining at our sister hotel's restaurant. We agree, the cuisine there is both delicious and reasonably priced! We look forward to welcoming you back.
10/10 Excellent
Maria
8 Mar 2024
Maria
Stayed 3 nights in Mar 2024
Response from Customer Service on 29 Mar 2024
Maria, thank you for your wonderful rating for Maison 140 Beverly Hills. We're thrilled to know that your stay was memorable and we sincerely hope to welcome you back in the near future.
6/10 Okay
Elizabeth
4 Mar 2024
Disliked: Property conditions & facilities
The staff, location and price were great but the carpet was nasty throughout the hotel and in the room and made the hotel feel run down.
Elizabeth
Stayed 2 nights in Mar 2024
Response from Customer Service on 27 Mar 2024
Elizabeth, we appreciate you recognizing the value, location, and our dedicated team members. However, it's disheartening to hear about your encounter with the cleanliness of the property. Please know that your remarks will prompt a review of our maintenance procedures. Looking forward to another opportunity to serve you better.
8/10 Good
Eduardo
Business traveller
27 Feb 2024
Liked: Staff & service, room comfort
Eduardo
Stayed 1 night in Feb 2024
Response from Customer Service on 26 Mar 2024
Eduardo, thank you for taking the time to rate your stay at Maison 140 Beverly Hills. We're glad you had a positive experience and we hope to welcome you back again in the future.
Good chic building with great friendly front staff - good pricing, great area.
Verified traveller
Stayed 8 nights in Feb 2024
Response from Customer Service on 26 Mar 2024
It's wonderful to hear you appreciated the stylish architecture of Maison 140 Beverly Hills. Equally important to us are praises regarding our welcoming front desk team members and the reasonable pricing. We're thrilled you enjoyed the location as well. We cannot wait to provide you with another exceptional stay in the near future.
Julie, thank you for your rating on Expedia. We're always aiming to provide excellent experiences, so your input is valuable. We'd love to welcome you back at Maison 140 Beverly Hills, and strive to make your next stay a 5-star experience.
10/10 Excellent
Elena
20 Feb 2024
Elena
Stayed 6 nights in Jan 2024
Response from Customer Service on 26 Mar 2024
Elena, thank you for staying with us at Maison 140 Beverly Hills! We're thrilled to see you've had a wonderful experience. We look forward to welcoming you back for another excellent stay soon.
4/10 Poor
Scott, San mateo
13 Feb 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Scott
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Mar 2024
Scott, it's concerning to see your rating, as it suggests your expectations were not met. We would greatly appreciate more detailed feedback in order to address any issues promptly and to continually improve the guest experience. Thank you for your time.
Joseph, it's wonderful to hear you find Maison 140 Beverly Hills to deliver excellent value. Thank you for sharing your positive experience. Our team looks forward to having you with us again in the future.
very expensive and outdated
not enough towels
$50 parking cost
hidden fees charges
soraida
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Mar 2024
Soraida, we regret to read your stay didn't meet expectations. It's disappointing to hear about your concerns with pricing and some undisclosed charges. We're dedicated to being transparent about any associated fees to avoid such surprises. Also, we strive to offer ample amenities for guest comfort, including towels. We value your feedback for future enhancements.
Peter, thank you for your rating of Maison 140 Beverly Hills. We're pleased to see that you had a positive experience with us and hope you consider us for your future trips. Your satisfaction means a lot to us. Thank you.
Bob D.,the bartender at the sister hotel where the pool is, is amazing! Great drinks and personality!
Corey
Stayed 1 night in Feb 2024
6/10 Okay
Jason
Travelled with family, Business traveller
30 Jan 2024
Disliked: Amenities
Luckily I’ve stayed at this place before so
knew what to expect but clearly Maison’s best days are behind it. The air conditioning units were grimy and outdated and the carpet in the hallways atrocious but the price was right especially for the location and it’s easy to park.
Jason
Stayed 4 nights in Jan 2024
6/10 Okay
James
Business traveller
29 Jan 2024
Disliked: Cleanliness
There is no maid service or cleaning of the rooms during your stay.
Stayed there for my Christmas,the deposit takes more than 2 weeks to return my back ,
When I was check in the long hair guy was unfriendly I don’t like him , and the second day when I asked the receptionist for bottle of water and he said will send it to my room when he ( the chubby guy )was standing in front of my room and he touched his dick in front of me ….