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Reviews of Hyatt Place LAX El Segundo

3 out of 5
Hyatt Place LAX El Segundo
750 N Nash St, El Segundo, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1013 reviews" "
Rating 8 - Good. 243 out of 1013 reviews" "
Rating 6 - Okay. 79 out of 1013 reviews" "
Rating 4 - Poor. 45 out of 1013 reviews" "
Rating 2 - Terrible. 63 out of 1013 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Albert

It’s not easy to park your vehicle, so plan accordingly. The later one arrives, the more challenging it becomes.
Stayed 1 night in May 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Atlaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very quiet. All employees we communicated with were very friendly and polite. We will stay at this hotel next time we come to Los Angeles.
Stayed 1 night in May 2024

10/10 Excellent

Lucien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly
Stayed 1 night in May 2024

10/10 Excellent

Melissa, Quartz Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mkkkkkkkkk
Stayed 1 night in May 2024
Response from Derek on 25 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Derek on 25 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Huliang

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Lizzie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Thanks for taking care of me!
Stayed 2 nights in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

8/10 Good

Bridget, Wailuku

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved the property it was perfect for our elderly parents to get around and breakfast was great and very convenient! Mahalo (Thank you)
Stayed 3 nights in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

8/10 Good

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a bit far from mainstream shops and dining spots.but front desk were all pleasant.
Stayed 3 nights in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with friendly staff. Nothing to do in the area though. A car is needed or Uber.
Stayed 1 night in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Mara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Loved the free shuttle to and from airport. Would stay her again!!
Stayed 1 night in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

2/10 Terrible

Brittany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 1 night in May 2024
Response from Derek on 17 May 2024
Thank you for providing your feedback! We look forward to seeing you again soon!

10/10 Excellent

Chelsea

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle was easy, breakfast was great!! The room was big and comfortable. I’ve stayed at several LAX airport hotels and this was my favorite. I will definitely stay again. The only downside is that there isn’t late checkout unless you pay a fee.
Stayed 1 night in May 2024
Response from Derek on 15 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Great room design. Super clean
Stayed 1 night in May 2024
Response from Derek on 15 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Graciela on 12 May 2024
Thank you for taking the time to leave a review. We hope to see you soon on your next visit!

10/10 Excellent

Felix, Millbrae

Stayed 1 night in May 2024
Response from Derek on 23 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Friendly staff.
Stayed 1 night in May 2024
Response from Derek on 4 May 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

kateri Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to El Segundo regularly for business and the Hyatt Place will definitely be the place that I stay every time!
Stayed 3 nights in Feb 2024
Response from Derek on 30 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything and the breakfast was good.
Stayed 2 nights in Apr 2024
Response from Derek on 30 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy. No hassle. Close to the airport and food/entertainment amenities.
Stayed 2 nights in Apr 2024
Response from Derek on 30 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

8/10 Good

Yelena, Arundel

Stayed 1 night in Apr 2024
Response from Derek on 25 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was so nice.
Stayed 1 night in Apr 2024
Response from Derek on 25 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very kind and helpful
Stayed 1 night in Apr 2024
Response from Derek on 19 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

8/10 Good

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really quite.
Stayed 2 nights in Apr 2024
Response from Derek on 19 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice very chill experience
Stayed 3 nights in Apr 2024
Response from Graciela on 16 Apr 2024
Thank you for taking the time to leave a review. We hope to see you on your next visit.

10/10 Excellent

darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the area is safe. Close to LAX.
Stayed 1 night in Apr 2024
Response from Graciela on 13 Apr 2024
Thank you for taking the time to leave a review. We greatly appreciate it. We hope to see you soon on your next visit.

10/10 Excellent

Deshawn, Detroit

Stayed 2 nights in Apr 2024
Response from Derek on 10 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great 10 days, room was spacious with separate bathroom / wc and hand basin. Nice size TV and was really helpful that it was able to chromecast. Breakfast was good, lots of choice. Parking was nice during the day and only $27 for overnight parking.
Stayed 9 nights in Mar 2024
Response from Graciela on 9 Apr 2024
Thank you so much for your feedback, it is greatly appreciated! I am glad that you had a wonderful time here with us, we look forward to your future stay here with us.

10/10 Excellent

Laura

Stayed 1 night in Apr 2024
Response from Derek on 25 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Natalia

Stayed 1 night in Apr 2024
Response from Derek on 25 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Claire

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Derek on 5 Apr 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

2/10 Terrible

Vernadette

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is off the busy path which is very peaceful. Other than that the hotel was not stocked at all. Out of drinks, coffee etc. Everything. It's the fault of management for not stocking the hotel and filling what they offer as normal.
Stayed 2 nights in Mar 2024
Response from Graciela on 9 Apr 2024
We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback. Once again, we sincerely apologize for the inconvenience you experienced, and we greatly appreciate your feedback. We hope to see you soon.

6/10 Okay

Keri

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Graciela on 9 Apr 2024
We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback. Once again, we sincerely apologize for the inconvenience you experienced, and we greatly appreciate your feedback. We hope to see you soon.

10/10 Excellent

Richard, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (family of four) were in town to visit some colleges for a few days and needed a place near LAX. Hyatt Place offered a free shuttle that runs every 30 minutes in the morning and on demand after that, which was very convenient. Derek at the front desk, as well as all the other staff, were friendly and helpful. Overall, the building was clean and well appointed. The breakfast was solid and there are after hour dining and drink options, though nothing special. It is located in a business district so not really walkable, but the positive side is that it was quiet and not on a busy road. The fitness room was a little small, but had good quality equipment and was clean. A couple of fans would be nice as it got kind of stuffy in there. Beds were a little soft for my taste but fine. The room had a small sitting area with a sofa bed, which made it less cramped. The furniture was a little dated, but not bad at all. Overall, a good stay and I would definitely come back.
Stayed 3 nights in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Daniel

Stayed 1 night in Mar 2024
Response from Graciela on 16 Apr 2024
Thank you for taking the time to leave a review. We hope to see you soon on your next visit.

2/10 Terrible

Shweta

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Water leaking , running water noise all night , no microwave no coffee no tea in room right by the train not comfortable with kids
Stayed 1 night in Mar 2024
Response from Graciela on 9 Apr 2024
We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback. Once again, we sincerely apologize for the inconvenience you experienced, and we greatly appreciate your feedback. We hope to see you soon.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
checked out, then flight delay so came back here because perfect staff and property
Stayed 1 night in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Aratzely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Alex, Bellevue

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
No Water in room. I have stayed in hundreds of hotel this is a first and will be my last
Stayed 1 night in Mar 2024
Response from Graciela on 9 Apr 2024
We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback. Once again, we sincerely apologize for the inconvenience you experienced, and we greatly appreciate your feedback. We hope to see you soon.

10/10 Excellent

Melissa Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

YI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bunk bed and king size unit fit my family of 4 very well. The hotel is very close to Convention Centre and walking distance Toy Story parking area, so convenient.
Stayed 1 night in Mar 2024
Response from Derek on 30 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

10/10 Excellent

Leslie

Great
Stayed 1 night in Mar 2024
Response from Derek on 29 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!

2/10 Terrible

kelli

Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from Graciela on 9 Apr 2024
We’re sorry to hear that you had a negative experience. We’re constantly working to improve our service, and we’ll consider your feedback. Once again, we sincerely apologize for the inconvenience you experienced, and we greatly appreciate your feedback. We hope to see you soon.

10/10 Excellent

ABLOM

Stayed 1 night in Mar 2024
Response from Graciela on 9 Apr 2024
Thank you so much for your feedback, it is greatly appreciated! I am glad that you had a wonderful time here with us, we look forward to your future stay here with us.

10/10 Excellent

michael

Stayed 1 night in Feb 2024
Response from Derek on 20 Mar 2024
Thank you very much for your feedback! We look forward to seeing you again soon!