Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Reviews of Hotel Figueroa, an Unbound Collection by Hyatt

4.5 out of 5
Hotel Figueroa, an Unbound Collection by Hyatt
939 S Figueroa St, Los Angeles, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1006 reviews" "
Rating 8 - Good. 183 out of 1006 reviews" "
Rating 6 - Okay. 84 out of 1006 reviews" "
Rating 4 - Poor. 38 out of 1006 reviews" "
Rating 2 - Terrible. 27 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying here! Very nice hotel. Very modern and clean as well. Just not in the best area is all😅
Stayed 2 nights in May 2024

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the location was amazing. I wish parking options were better.
Stayed 2 nights in May 2024

6/10 Okay

Christina

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Saki

Liked: Cleanliness, staff & service
It is only 5-6min walk from the concert venue such as crypt arena, the Peacock theater.
Stayed 1 night in May 2024

10/10 Excellent

antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great and beautiful hotel. It’s a hidden gem and a great community. I highly recommend it for anybody who needs to either come in for business or pleasure.
Stayed 1 night in Apr 2024
Response from Maria on 21 May 2024
Hello,Thank you for your stellar review. We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.

10/10 Excellent

Talya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We got upgraded to the casa suite and it was perfect. Pool was beautiful and calm, breakfast was delicious
Stayed 1 night in May 2024
Response from Maria on 20 May 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay and had a good dining experience. We look forward to hosting you again.Kind Regards,

8/10 Good

Seth, Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic hotel in DTLA with decent amenities and a cool bar area. Walking distance to some good restaurants and the Staple Center.
Stayed 1 night in Apr 2024
Response from Maria on 20 May 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.Kind Regards,

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very vintage.
Stayed 5 nights in May 2024
Response from Maria on 18 May 2024
Hello,Thank you for your feedback! We are delighted to hear you enjoyed your stay with us. We look forward to your next visit with us.Kind Regards,

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The attention to useful details at the cleaning momento and snacks refill :)
Stayed 3 nights in Apr 2024

10/10 Excellent

Kristy, Rockwall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the coffee was excellent. Lots of attention to details at this hotel.
Stayed 1 night in May 2024
Response from Maria on 17 May 2024
Hello,Thank you for your review! We are delighted that our staff made you feel welcome and that you enjoyed your dining experience. We look forward to your next visit with us.Kind Regards,

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Figueroa in LA was nothing short of amazing! From the moment we arrived, we were greeted with warm hospitality and a vibrant atmosphere. The hotel itself is stunning, with stylish decor and comfortable amenities that made our stay incredibly enjoyable. What made our experience truly exceptional was the kindness and friendliness of the staff, especially Nicole. She went above and beyond to ensure that our stay was memorable. When she found out that we had just gotten married, she surprised us with a room upgrade, which was such a thoughtful and generous gesture. It truly made our celebration even more special. Throughout our stay, Nicole continued to provide exceptional service, always with a smile and a genuine desire to make our experience the best it could be. Her attention to detail and personalized touches made us feel valued and appreciated as guests. We highly recommend Hotel Figueroa to anyone looking for a fantastic hotel experience in LA. The combination of luxurious accommodations, welcoming ambiance, and outstanding staff like Nicole make it a top choice for any occasion. Thank you, Nicole, and the Hotel Figueroa team, for making our stay unforgettable!
Stayed 2 nights in Apr 2024
Response from Maria on 10 May 2024
Hello,Thank for your stellar review. We are delighted to hear that you enjoyed your stay with us, and that Nicole and her colleagues went above and beyond your expectations. Thank you for your recommendation! We look forward to hosting you again.

10/10 Excellent

Willard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in May 2024

10/10 Excellent

Catharine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a stunning hotel! Everything was incredible, the staff was welcoming and helpful, the art was gorgeous, the food was delicious, the restaurant staff were wonderful too. I loved the beautiful plants all around, it felt so light and airy. The cheese board was out of this world at the bar, too! Will definitely be going back
Stayed 3 nights in Apr 2024
Response from Maria on 3 May 2024
Hello,Thank you for your five-star review! We are delighted to hear that you enjoyed your stay with us and that our staff members made you feel welcomed and comfortable. We look forward to your next visit with us.

10/10 Excellent

Marcelino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the everything about this hotel from check in to checkout, the amazing staff and great service. Definitely coming back to stay when I’m back in DTLA.
Stayed 4 nights in Apr 2024

8/10 Good

Jasmine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
N/A
Stayed 4 nights in Apr 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, nice staff, very nice decorate, comfortable room and beed.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was amazing. Great location.
Stayed 2 nights in Apr 2024
Response from Maria on 30 Apr 2024
Hello,Thank you for your review!We are delighted to hear you enjoyed your stay with us.We look forward to your next visit with us.Kind Regards,

8/10 Good

Sebastian

Liked: Cleanliness, staff & service
Great location for basketball games
Stayed 4 nights in Apr 2024

6/10 Okay

Gerardo

Liked: Cleanliness, staff & service
The bed needs replacement; soft and overused. The hotel charges a $30 "Destination Fee" for internet water bottle in the room, use of gym, etc. which should be included in the daily room price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Travelled with family
The entire staff gave off an extremely friendly and helpful vibe. The lounge, bar and restaurant were top notch. I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Maria on 21 Apr 2024
Thank you for your stellar review!We are delighted to hear that you enjoyed your stay with us. And that our staff from the front desk to the restaurant staff made you feel welcomed. We look forward to your next visit with us.

10/10 Excellent

Sooyoung

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great servicd! Like the amenities and the room decoration
Stayed 3 nights in Apr 2024
Response from Maria on 21 Apr 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your amenities and room decor.We look forward to your next visit with us.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful! Rooms were cute and clean. Really nice place!
Stayed 3 nights in Mar 2024
Response from Maria on 19 Apr 2024
Hello,Thank you for your stellar review! We are delighted to hear that our staff provided friendly and helpful service to you. And that you enjoyed your room and stay overall.We look forward to your next visit with us.

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness
Quant & beautiful
Stayed 4 nights in Apr 2024
Response from Maria on 19 Apr 2024
Hello,Thank you for your five-star review. We are delighted that enjoyed the esthetics of the hotel. We look forward to your next visit with us.

10/10 Excellent

Daryl

Liked: Property conditions & facilities
Very nice stay
Stayed 1 night in Apr 2024
Response from Maria on 17 Apr 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Maria on 17 Apr 2024
Hello,Thank you for your five-star review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.

2/10 Terrible

Idris

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tatjana, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful historic hotel near Cripro arena. Welcoming staff, good breakfast, deep pool, beautiful rooms with Spanish inspired bathrooms. Close to all activities that Cripto arena area offers. It was an amazing weekend in LADT.
Stayed 1 night in Apr 2024
Response from Maria on 14 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Taylor

Stayed 3 nights in Apr 2024
Response from Maria on 5 May 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

YEONG AE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is perfectly clean and unique mid century style.
Stayed 3 nights in Apr 2024
Response from Maria on 14 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Maria on 15 Apr 2024
Hello,Thank you for your review. We look forward to seeing youagain.

8/10 Good

Eliza

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Marvin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short and sweet stay. Excellent staff
Stayed 1 night in Apr 2024
Response from Maria on 8 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit with us.Kind Regards,Maria

10/10 Excellent

Darrell

Stayed 1 night in Apr 2024
Response from Maria on 30 Apr 2024
Hello,Thank you for your five star review! We are delighted to hear that you enjoyed your stay with us. Please, come back again the next time you are in Downtown Los Angeles.Kind regards,

10/10 Excellent

Melroy

Liked: Cleanliness, amenities
Cool property & staff, with a great location
Stayed 3 nights in Apr 2024
Response from Maria on 7 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit.

8/10 Good

Norman

Travelled with group
Staff very nice and accommodating......liked the decor, except that the living area of the room could have used more light....view was minimal, overall enjoyed my stay
Stayed 2 nights in Apr 2024
Response from Maria on 6 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Good

Evan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, historic hotel close to Crypto.com. Nice heated pool as well. Wish there was also a hot tub, but otherwise great set up!
Stayed 4 nights in Mar 2024
Response from Maria on 6 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Georgette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good and so was the location.
Stayed 1 night in Apr 2024
Response from Maria on 5 Apr 2024
Hello,Thank you for your review. We are thrilled to hear that you enjoyed your stay with us. We hope you stay with us again.

10/10 Excellent

Ian, Watchet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to downtown LA.
Stayed 5 nights in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.All The Best,

8/10 Good

Gustavo Ramos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the food at the restaurant is great.
Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.Kind Regards,

10/10 Excellent

Janeally

Stayed 2 nights in Mar 2024

10/10 Excellent

Patrick E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Figueroa is a medium size hotel with all the amenities beautifully laid out from staff to to valet parking. Right across from LA LIVE right across the street with 5 star restaurants all around including the restaurant in the hotel. Complete 5 star from beginning to end !! We will be back a must stay !
Stayed 5 nights in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your stellar review! We delighted to hear that you enjoyed your stay with us. And that you enjoyed your dining experience. We look forward to seeing you again.

10/10 Excellent

kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super friendly, beautiful pool area. Easy access to crypto.com arena.
Stayed 3 nights in Mar 2024
Response from Maria on 1 Apr 2024
Hello,Thank you for your stellar review, we are delighted to hear that you enjoyed your stay with us. We are also thrilled to hear that our staff made you feel welcomed and comfortable. We look forward to your next stay.

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

8/10 Good

Robyne, Cardiff By The Sea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool historic hotel, front desk staff and valet were very nice. Bathroom is a bit small but ok. The reason it’s only getting 4-stars from me is because of the lack of coordination between the hotel and its restaurant. We had arrived after a long flight from Lisbon and were told about the restaurant for breakfast the next morning. Unfortunately, when we got there at 10:30 AM, the restaurant was packed (on a Saturday), no tables, slow/poor service, overwhelmed kitchen. That might be ok for a holiday weekend but the front desk should have anticipated the rush and offered a hotel guest priority reservation or something. Most higher-end hotels know how to coordinate guest services a little better. Also, I called for the valet to help with bags, waited 15 minutes until the cleaning service knocked on the door (it was checkout day), and the valet only showed up after the cleaning service manager made a second request. Another glitch possibly due to a busy weekend but hotel management should anticipate this. Overall we still had a pleasant stay and would definitely give it another try. Thanks!
Stayed 2 nights in Mar 2024

10/10 Excellent

BRYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Maria on 4 Apr 2024
Hello,Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

2/10 Terrible

Atsuhiro

Stayed 2 nights in Mar 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Figueroa was a wonderful experience; it was clean and staffed with excellent service. Close to many amenities I. Downtown Los Angeles. Loved the morning coffee bar.
Stayed 5 nights in Mar 2024
Response from Maria on 30 Mar 2024
Good evening, Thank you for your review. We are delighted to hear that you enjoyed your stay with us and had a great dining experience. We look forward to seeing you again.

10/10 Excellent

Tom

Stayed 6 nights in Mar 2024
Response from Maria on 19 Apr 2024
Hello,Thank you for your five-star review. We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit.

10/10 Excellent

Maria

Stayed 4 nights in Mar 2024
Response from Maria on 17 Apr 2024
Hello, Thank you for your review! We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excellent

Minwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with nice staffs
Stayed 7 nights in Mar 2024
Response from Maria on 26 Mar 2024
Hello,Thank you for your stellar review! We are delighted to hear that you enjoyed your stay with us. We look forward to your next visit.