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Reviews of DoubleTree by Hilton Los Angeles - Commerce

4 out of 5
DoubleTree by Hilton Los Angeles - Commerce
5757 Telegraph Rd, Los Angeles, CA

Reviews

8.2

Very good

Rating 10 - Excellent. 522 out of 1007 reviews" "
Rating 8 - Good. 230 out of 1007 reviews" "
Rating 6 - Okay. 130 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 58 out of 1007 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice, clean hotel but my room was on the side of highway and could get a bit noisy at night.
Stayed 7 nights in May 2024

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent place to stay nice
Stayed 3 nights in Mar 2024

2/10 Terrible

Tianyi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
worst
Stayed 1 night in May 2024

10/10 Excellent

Herb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice,good bed, felt safe walking inside the area and outlets. Good restaurants within. Service of staff was second to none.
Stayed 2 nights in May 2024

10/10 Excellent

Bryce

Stayed 4 nights in May 2024

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room, but next tor freeway.
Stayed 1 night in May 2024

6/10 Okay

Tod T

Liked: Staff & service
Disliked: Cleanliness
Room didn’t looked like it wasn’t cleaned very well
Stayed 3 nights in May 2024

10/10 Excellent

Richard Paul, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Fine place.
Stayed 2 nights in Apr 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a mix up with my reservation through Expedia & the hotel fixed it & upgraded my room. They have great costumer service.
Stayed 2 nights in Mar 2024
Response from df on 15 Apr 2024
Thank you for choosing to stay with us, and we're glad you enjoyed your stay. We hope to see you again in the near future.

10/10 Excellent

Juan

👌
Stayed 1 night in Apr 2024
Response from df on 15 Apr 2024
Thank you for choosing to stay with us, and we're glad you enjoyed your stay. We hope to see you again in the near future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Phenomenal service
Stayed 2 nights in Apr 2024

10/10 Excellent

Ksenia, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was good. Staff were really nice! Breakfast was surprisingly good! A lot of options. Hot tub bubbles didn’t work but the pool and sauna were nice to use.
Stayed 1 night in Apr 2024
Response from df on 15 Apr 2024
Thank you for choosing to stay with us, and we're glad you enjoyed your stay. We hope to see you again in the near future.

10/10 Excellent

Lorenzo, Waddell

Stayed 3 nights in Apr 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t go wrong with this location
Stayed 2 nights in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

8/10 Good

Sergio

Travelled with family, Business traveller
Good place to rest a night, comfortable bed y and a lot of parking.
Stayed 1 night in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Plenty of parking
Stayed 2 nights in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

6/10 Okay

Cynthia

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property and area was fine. But the hot water system needs replacement or needs to be fixed. The shower did not produce water at the same temperature consistently. It was most obvious during the morning and evening hours. I had a second stay booked for my return trek, but I'm canceling it.
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and check in was a breeze.
Stayed 1 night in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

Mery

Stayed 1 night in Mar 2024
Response from df on 15 Apr 2024
Thank you for choosing to stay with us, and we're glad you enjoyed your stay. We hope to see you again in the near future.

6/10 Okay

Lance

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

8/10 Good

Martin

Stayed 2 nights in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

8/10 Good

Joe L. Del

Business traveller, Travelled with partner
Needs improvement with service and honesty, they try to charged for services not renred
Stayed 3 nights in Feb 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
It is just good but not excellent.
Stayed 1 night in Feb 2024

8/10 Good

Elaina

Liked: Cleanliness, staff & service, property conditions & facilities
The bartender was accommodating and humorous.
Stayed 1 night in Feb 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Love it ❤️
Stayed 3 nights in Feb 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lorenzo, Waddell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
q
Stayed 3 nights in Feb 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

8/10 Good

Kyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating-reasonable Priced hotel that’s clean and in an excellent location!
Stayed 2 nights in Feb 2024
Response from df on 8 Apr 2024
It is our pleasure to have you with us at DoubleTree by Hilton Hotel Commerce.

2/10 Terrible

Jennifer

Stayed 1 night in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All services
Stayed 3 nights in Feb 2024

10/10 Excellent

Valeriy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Thanks
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed is excellent
Stayed several times at this hotel. Staff is curious and the bed is AMAZING! Great nights sleep.
Stayed 1 night in Feb 2024

4/10 Poor

maria olivia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy, Warranwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
Very nice and clean place. Close to citadel outlets which is great! Will be back again soon.
Stayed 2 nights in Jan 2024

6/10 Okay

Gurvinder Kaur

Will not be staying here in the future. Location was not convenient and staff were not accommodating
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2024

4/10 Poor

Karina

Travelled with family
Liked: Amenities, property conditions & facilities
I requested/reserved a King size bed with sofa bed. I receive a king standard room.
Stayed 1 night in Jan 2024

10/10 Excellent

Abhijit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay for the shopping spree !
The ladies at the reception are A-mazing ! Loved their friendliness and helpfulness, right from checking us in to helping us with space for repacking even after we checked out. Best place to stay for the shopping spree before flying out !
Stayed 1 night in Jan 2024

2/10 Terrible

Tonya

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I enjoyed dinner at the restaurant the glaze for the chicken is AMAZING!!! That being said, the room was filthy. There was a layer of dust on the bottom shelf in the bathroom that looked like a grey sheet of paper the closet had not been vacuumed EVER it seemed and the first night of our stay we were only provided one wash cloth to shower with. I was extremely disappointed and definitely had higher expectation for a Hilton hotel. I did capture everything I speak of in a short video I took the second night of our stay if you want to view it to improve the quality of the service you provide at your hotels.
Stayed 2 nights in Dec 2023

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024

10/10 Excellent

Eleuterio

Stayed 1 night in Dec 2023

10/10 Excellent

eisaku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023

6/10 Okay

Maryam

Stayed 1 night in Dec 2023

8/10 Good

Norma

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023