Hi Daniela,Thanks for taking the time to leave us a review. It helps us improve our services.We can't wait to see you again.Best RegardsVarunFront Desk

Dear LaurenWe appreciate you for taking the time to leave us a review as it helps us improve our services. We sincerely apologize for the issues with the heating and the shower. We hope to see you again soon.Best Regards,AdeFront Desk

Dear Stephen,Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during your stay. Your feedback is valuable to us, and we take your concerns seriously.We regret the inconvenience caused by the issue with your sink and the initial miscommunication regarding room availability. This falls short of our usual standards, and we appreciate your patience.We assure you that your concerns will be thoroughly investigated, and we are committed to addressing them promptly. Your feedback helps us improve, and we will take the necessary steps to ensure a more seamless experience for our guests in the future.If you have any further details or if there's anything specific you would like us to address in your email complaint, please let us know. We genuinely value your feedback and the opportunity to make amends.Thank you for choosing Point A Hotels. We hope to have the chance to restore your faith in our services on a future visit.Best Regards,Aizbah

Hi Nicole,Thanks for taking the time to review us. It helps us improve our services.Best RegardsVarunFront Desk

Hi Adrian,Thanks for taking the time to review us. It helps us improve our services.Best RegardsVarunFront Desk

Dear guest,Thanks for taking the time to leave us a review. It helps us improve our services.We are indeed based in a very centric location, right in the heart of Central London which is the main reason why our guests choose to stay with us.We would like to apologize for any inconvenience faced by you and hope you will give us another chance to serve you better.Best RegardsVarunFront Desk

Hi Ian,Thanks for taking the time to review us. It helps us improve our services.We are indeed based in the heart of Central London very close to places of attraction and transport links. Unfortunately, we do not serve breakfast yet but we are working on starting it very soon. We would like to apologize for any inconvenience faced by you and hope you will choose to stay with us again.Best RegardsVarunFront Desk

Hi Oliver,Thanks for taking the time to review us. It helps us improve our services.Best RegardsVarunFront Desk

Dear Carly,Thank you for sharing your experience, and we apologize for the challenges you faced during your stay. We appreciate your kind words about our staff and the convenient location. Your feedback regarding the room size, cleanliness, and noise is concerning, and we will address these issues internally to enhance our guest experience.We regret that we fell short of your expectations, and we value your input. Should you reconsider staying with us in the future, we'll strive to provide a more comfortable and enjoyable experience.Best regardsAizbah

Hi Francis,Thanks for taking the time to leave us a review. It helps us improve our services.While it is true that our rooms are compact, they are equipped with all the amenities required for a comfortable stay. We would like to apologize for any inconvenience faced by you and hope you will choose to stay with us again.Best RegardsVarunFront Desk

Dear Guest,Thanks for taking the time to leave us a review. It helps us improve our services.Best RegardsVarunFront Desk

Hi Karen,Thanks for taking the time to review us. It helps us improve our services.Best RegardsVarunFront Desk

Dear Daniel,Thank you for choosing our hotel and sharing your feedback. We're glad to hear you found our location convenient and the bed comfortable. We apologize for any inconvenience regarding the room size and pillows. Your comments are valuable, and we will take them into consideration for future improvements.Best regards,Aizbah

Dear Shilpa, Thank you for taking the time to provide us with your valuable feedback. Your opinion matters to us, and we deeply appreciate it. We are delighted to Our rooms are compact yet cleverly designed to provide you with all the necessary amenities to prepare for your destination. The staff at Point A is dedicated to providing exceptional customer service. We eagerly look forward to the chance to welcome you back to Point A Westminster. Kind Regards, Zai Front Desk, Point A Westminster

Dear Andrew, thank you for your review. We are glad to hear your overall stay with us was great. Our Housekeeping team work really hard to ensure all our rooms are in excellent condition and we are happy to hear that the cleanliness of our hotel met your expectation. Our rooms despite being compact they are equipped with all the necessities needed. We will indeed take your comment to improve further in our hotel. We hope to welcome you again.

Thank you

Dear Guest,Thank you for choosing Point A,We are glad to see the high rating and we are looking forward to welcoming you again soon.We hope everything was alright during your stay.Kind regardsImrichFront desk

Dear Ken, Thank you for your review. We look forward to welcoming you again. Regards.

Thank you for your review. We look forward to welcoming you again. Regards

Dear Lindsey,Thank you for your review.We are very glad that our location was of service to you, it is one of our strengths providing swift access to many significant locations of London and as you mentioned tube station is literally steps away.We provide compact rooms but they are fully equipped to provide a comfortable stay. We apologize if the room size didn't fit your expectations.It's more than great that our cleanliness levels were satisfactory for you. We apologize for the noise you experienced as well and we hope to deliver a better experience the next time.Kind regardsImrichFront desk

Hello Mark,We are overwhelmed to see your review.Hope to have a chance to host you again soon.Kindest Regards,

Dear Pearl,Thank you for the fantastic review.We are more than happy to know that you enjoyed our location which is one of our major strengths providing a quick access to many significant locations including Big Ben, London Eye, tubes, bus stops and restaurants.Our staff works diligently to provide a comfy and pleasant stay to each and every guest of ours. Your recognition is deeply appreciated by the whole team.Once again, thank you for staying with us. We would love to see you again.Kind regardsImrichFront desk

Dear Karen,Thank you for your review.We really hope everything was okay during your stay and we apologize if you experienced any troubles.We value your feedback and we hope to see you again soon.Thank you for choosing to stay with us.Kind regardsImrichFront desk

Dear Alisdair, Thank you for leaving a review. Our hotel is located in a great location in the heart of London. Point A is a boutique hotel, thus rooms have basic amenities included. Our team at Point A is committed to providing high-quality customer service and we are thrilled that you were satisfied with the staff. We value your feedback and hope that you decide to stay with us again in the near future.Kind Regards

Dear Allan,Thank you for your review. We appreciate you complimenting Our team, as our team at Point A is committed to providing high-quality customer service and we are thrilled that you were satisfied with the staff.We apologize if the room size didn't fit your expectations. We provide compact rooms but they are well equipped to provide a comfy stay. We apologize for any troubles you experienced during your stay. We take your feedback seriously and will work hard to improve our services. Our rooms are kept to a high standard of cleanliness and we are very sorry to find out the room didn't meet this standard during your stay. Thank you for choosing to stay with us and we hope to see you again soon.Kind Regards

Dear Sheila,Thank you for leaving a review. Our hotel is located in a great location in the heart of London. Point A is a boutique hotel, thus rooms have basic amenities included. Our team at Point A is committed to providing high-quality customer service and we are thrilled that you were satisfied with the staff. We value your feedback and hope that you decide to stay with us again in the nearby futureKind Regards

Dear Peter,Thank you for your fantastic rating.We are pleased that you've chosen to stay in our hotel and we would love to see you again.Kind regardsImrichFront desk

Dear Raul,Thank you for your amazing rating.We are pleased that you've chosen to stay in our hotel and we would love to see you again.Kind regardsImrichFront desk

Dear Josh,Thank you for your review.We appreciate you complimenting our location, it is one of our strengths providing quick access to tubes and other significant locations in London.We apologize if the room size didn't fit your expectations. We provide compact rooms but they are well equipped to provide a comfy stay.We apologize for any troubles you experienced during your stay. We take your feedback seriously and will work hard to improve our services.Our rooms are kept to a high standard of cleanliness and we are very sorry to find out the room didn't meet this standard during your stay.Thank you for choosing to stay with us and we hope to see you again soon.Kind regardsImrichFront desk

Dear Oseya,Thank you for your kind review.We truly appreciate your feedback and we'll be glad to welcome you again soon.Thank you for complimenting our establishment in so many ways. Our location is one of our strengths providing quick access to many restaurants and other significant locations.We are more than happy to hear that our staff was helpful, we are working hard to ensure a comfortable and safe stay for all of our guests.Kind regardsImrichFront desk

Thank you for your review.Kind Regards,

Dear Guest,We apologize if you had trouble during your stay.We aim to improve our services and we take each review very seriously.We hope to see you again soon.Kind regardsImrichFront desk

Thank you again for visiting Point A Westminster, and sharing this valuable feedback with us. Our hotel is in the heart of London and is a perfect location as it is in close proximity to tourist attractions and historic monuments. We are very sorry to hear about your recent experience. This does not reflect the standards that all of our customers deserve. We have shared your feedback with the team. Our team here at Point A Westminster is committed to providing high-quality customer service. We are thrilled that one of our hosts made a good impression on you. We really look forward to welcoming you back in the near future. Kind Regards, Alfred

Dear Lee,Thank you so much for staying at Point A Westminster. We are sorry to hear about your recent experience. This does not reflect the standard of service that our customers deserve. We are a Boutique hotel situated in a fantastic part of london very close to several tourist attractions and monuments. Our rooms include basic amenities and any extras that are needed are available subject to availability. We do indeed value your feedback and hope that you decide to stay with us again in the nearby future.

Dear Luigi,Thank you for your amazing 10/10 review!We are more than happy for your feedback and will be glad to see you again soon.Kind regardsImrichFront desk

Dear Stephen.We are grateful for your review and we hope that everything was great during your stay.We would love to see you again soon.Kind regardsImrichFront desk

Dear guest,Thank you for your review.We appreciate your feedback and your compliment on our hotel. We apologize for any troubles experienced during your stay.We are centrally located and we understand it can be busy sometimes.We provide earplugs at our reception in case the guests are uncomfortable with the sounds coming from the streets.We hope to see you again soon.Kind regardsImrichFront desk

Dear Heidi,Thank you for your review.We apologize if the room size didn't fit your expectations.We provide compact rooms but they are fully equipped to provide a comfortable stay to our guests.Kind regardsImrichFront desk

Thank you for your feedback.Kind Regards,

Dear Victoria,Thank you for your positive review.We truly appreciate your feedback and we are glad that you had a great time with us.We hope to see you soon.Kind regardsImrichFront desk