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Reviews of The Hoxton Shoreditch

4 out of 5
The Hoxton Shoreditch
81 Great Eastern Street, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 837 reviews" "
Rating 8 - Good. 196 out of 837 reviews" "
Rating 6 - Okay. 69 out of 837 reviews" "
Rating 4 - Poor. 17 out of 837 reviews" "
Rating 2 - Terrible. 15 out of 837 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sudha

Liked: Cleanliness, staff & service
It was a fantastic hotel with an amazing lounge. The room while clean and spacious, there was not enough storage room
Stayed 11 nights in Jan 2024
Response from Sophie on 24 Apr 2024
Hey SudhaWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Sorry to hear you did not enough storage, I will pass the feedback to the related department.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel bar and lobby never disappints, it always offers a good vibe
Stayed 1 night in Apr 2024
Response from Sophie on 24 Apr 2024
Hey KevinWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophie on 14 Apr 2024
Hey LucyWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

cari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a great place to stay and explore. i love walking in to the space and being greeted by a team of happy people. how cool is that just in itself... not too formal at all, laid back and full of energy and warmth and information and suggestions if you want it. we were there three nights and every night we came back we were greeted and helped by the men at the door, or the people at the desk... best service and graciousness from beginning to end. will definitely recommend. we almost stayed at Nobu around the corner because i like that hotel atmosphere generally but the hoxton was perfect for the area and bringing my 18 year old son and showing him London for the first time. also, it was great for him to see the child out work area at different times during the day and be packed and everyone be in different modes of work solo or with someone or hang out and chat. would love a space like this in the east bay / bay area, california...
Stayed 3 nights in Apr 2024
Response from Sophie on 10 Apr 2024
Hey CariWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The welcome was excellent, the bar lively but the rooms quiet and comfortable
Stayed 1 night in Apr 2024
Response from Vanessa on 5 Apr 2024
Hey Ann,It's great to see that you enjoyed your time with us!!And happy to see that you got a propel HOX welcome.We hope to see you again soon.All the best

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Sophie on 5 Apr 2024
Hey KennethWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

8/10 Good

Giorgi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for business stay but Lobby gets very busy and packed on weekends , rooms are on the smaller side but that’s normal for London. Desk/chair can be more comfortable . Overall good value for money
Stayed 5 nights in Mar 2024
Response from Sophie on 28 Mar 2024
Hey GiorgiThank you for sharing your recent experience at The Hoxton Shoreditch. We truly appreciate you taking the time to let us know all the good and the not-so-good about it, as this is how we can improve!We can’t wait to see you again for another stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Sophie on 21 Mar 2024
Hey JulieWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

David

Stayed 1 night in Mar 2024
Response from Sophie on 5 Apr 2024
Hey DavidWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Jordan

Stayed 2 nights in Mar 2024
Response from Sophie on 5 Apr 2024
Hey JordanWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Mohamed

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Sophie on 17 Mar 2024
Hey MohamedWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything!We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Sophie on 5 Mar 2024
Hey LaurenWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

8/10 Good

Niall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophie on 2 Mar 2024
Hey NiallWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, lots going on in the building.
Stayed 1 night in Feb 2024
Response from Jonny on 25 Feb 2024
Why hello Mohammad,We're glad you had such an incredible time here with us at The Hoxton Shoreditch and want to give you a big thank you for taking the time to give us such fabulous feedback! We love that you love the room and the vibe of our happening hotel!Hope you have a fantastic rest of your day today!

10/10 Excellent

Ellana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sophie on 23 Feb 2024
Hey EllanaWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

8/10 Good

Caroline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed before and this location is ideal for local amenities and access onwards. Room is cosy but lacking storage, and was disappointed to realise that a service charge was automatically added to drinks bought at the bar. I have no issue paying a tip for table service, but if I am queueing at a bar, where is the service?! Reception staff lovely and helpful.
Stayed 3 nights in Feb 2024
Response from Sophie on 23 Feb 2024
Hey CarolineWe truly appreciate you taking the time to let us know all the good and the not-so-good about it, as this is how we can improve!It means the world to us that you had such a good time with us and loved our location! Please accept our apologies if the service at the restaurant let you down. I will pass your feedback on to the restaurant department.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Noise from other doors in the hallway
Stayed 1 night in Dec 2023
Response from Sophie on 15 Feb 2024
Hey ChrisThank you for sharing your recent experience at The Hoxton Shoreditch. We truly appreciate you taking the time to let us know all the good and the not-so-good about it, as this is how we can improve!Please accept my sincere apologies for the noise in the hallway. It goes without saying that the comfort and relaxation of our guests is very important, and I am obviously disappointed your stay with us was not as enjoyable as it should have been.We can’t wait to see you again for another stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel interior, nice lounge area, relaxed vibe, close to tube, friendly staff, free water, 2 restaurants in the hotel
Stayed 1 night in Feb 2024
Response from Sophie on 12 Feb 2024
Hey PatriciaWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Feb 2024
Response from Sophie on 12 Feb 2024
Hey LynnWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything!We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

MAYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, just what was needed for a 1-night stay. The room was outstanding, modern, and clean. Couldn't ask for more. The team was really helpful!
Stayed 1 night in Feb 2024
Response from Sophie on 6 Feb 2024
Hey MayaWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Amrit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff
Stayed 1 night in Feb 2024
Response from Sophie on 5 Feb 2024
Hey AmritWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome hotel - perfect location, great room size, really easy public transport around. will definitely be staying here again!
Stayed 8 nights in Jan 2024
Response from Sophie on 28 Jan 2024
Hey ZoeWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vibes, amazing service
Stayed 9 nights in Jan 2024
Response from Sophie on 21 Jan 2024
Hey BrianWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! .We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophie on 16 Jan 2024
Hey EricWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
The staff at this hotel is wonderful! The hotel is very hip and trendy. Nice lobby, good food.I must say I didn’t like the lighting in our room far too dark had to ask for an extra lamp as the walls are painted black and the ceiling is also dark. Bed was comfy.
Stayed 5 nights in Dec 2023
Response from Sophie on 9 Jan 2024
Hey WendyWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved our lobby and food! And our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have found a new favourite hotel in London.
Stayed 2 nights in Jan 2024
Response from Sophie on 9 Jan 2024
Hey KeithWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Tracy

Stayed 1 night in Jan 2024
Response from Sophie on 27 Jan 2024
Hey TracyWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! .We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Dhiren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Sophie on 9 Jan 2024
Hey DhirenWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sophie on 9 Jan 2024
Hey NeilWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

8/10 Good

Brian, Jacksonville Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sophie on 9 Jan 2024
Hey BrianWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

8/10 Good

jeff

Liked: Cleanliness, property conditions & facilities
New Year 2023
A return stay at the Hoxton and again we had a great stay. Cosy room with everything you need, fresh milk and water in the rooms, fluffy towels and lovely toiletries. Reception staff were always polite and welcoming with the front of the hotel having a living room feel to it. Would recommend.
Stayed 5 nights in Dec 2023
Response from Sophie on 9 Jan 2024
Hey JeffWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sophie on 9 Jan 2024
Hey VladimirWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

2/10 Terrible

Rachel

Stayed 2 nights in Dec 2023
Response from Sophie on 27 Jan 2024
Good afternoon RachelThanks for taking the time to rate our property. We would love to hear your feedback to find out what went wrong what we can do to make it better. Please accept our apologies for letting you down on this occasion.If you wish, please reach out to us at to discuss this further. We would love to rectify or explain what went wrong. Best regards,

6/10 Okay

Alison

Travelled with partner
Disliked: Amenities
Couldn't check in at check-in time. Finally checked-in two hours after check-in time. Would have preferred to have received a notification to explain before arriving at the hotel.
Stayed 1 night in Dec 2023
Response from Sophie on 9 Jan 2024
Hey AlisonThank you so much for sharing your review! I do apologize if you was not to check in on time, We appreciate that any response given to your feedback does not change that situation however, we can assure you that this is not our normal level of serviceWe can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sophie on 1 Jan 2024
Hey heyWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

6/10 Okay

Simon

Stayed 1 night in Dec 2023
Response from The Hoxton Team on 24 Dec 2023
Hey Simon, Thanks for your review. We would love to know what we could have done better to make your stay exceptional! Feel free to pop us a line at our main email address and we can't wait to hear more from you.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from The Hoxton Team on 24 Dec 2023
Hey Simon, Thanks for this review 10 out of 10! We hope to see you back soon for another great stay!

8/10 Good

Webiro Stephen

Response from Sophie on 8 Feb 2024
Hey StephenWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Glenn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location. Will definitely stay again
Stayed 2 nights in Dec 2023
Response from The Hoxton Team on 24 Dec 2023
Hi Glenn,thanks for this 10 out of 10 review! We hope to see you again here with us.

4/10 Poor

Gareth

Stayed 1 night in Nov 2023
Response from The Hoxton Team on 24 Dec 2023
Hey Gareth, thanks for your review.We would love to know what we could have done better to make your stay exceptional. Please feel free to share more details about your stay by popping an email to our main email address. We look forward to hearing more from you.

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at a few Hoxtons, and they are all consistently very nice. But the Shoreditch is my favorite. Great location, lovely lobby and rooms, and the staff are very nice.
Stayed 3 nights in Nov 2023
Response from Sophie on 25 Nov 2023
Hey CharlesWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay!
Premium hotel with fantastic rooms and amazing service
Stayed 1 night in Nov 2023
Response from Sophie on 25 Nov 2023
Hey EmmaWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything!We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a girls weekend.
This hotel stay was perfect for a girls weekend.... staff were lovely and friendly on arrival, we were able to check in early which was much appreciated. Room was clean, we loved the toiletries and book selection!
Stayed 1 night in Nov 2023
Response from Sophie on 22 Nov 2023
Hey CarolineWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Esen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel. Great rooms. Very vibey lobby and guests. Only complaint would be nowhere to hang or store any clothes!
Stayed 2 nights in Nov 2023
Response from Vanessa on 15 Nov 2023
Hi Esen,Thanks so much for your comments!I'm so happy to see that you enjoyed The Hox vibe and that you had a good time.We hope to see you again soon.Best regards,VanessaAssistant Front Office Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Vanessa on 15 Nov 2023
Hey Martin,Thanks so much for your 10 out of 10 rating!We hope to see you again soon.Best regards,VanessaAssistant Front Office Manager

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Vanessa on 15 Nov 2023
Hi Daniel,Thanks so much for your rating.We hope to welcome you again.Best regards,VanessaAssistant Front Office Manager

8/10 Good

Peter

Stayed 1 night in Nov 2023
Response from Sophie on 3 Dec 2023
Hey PeterWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie

10/10 Excellent

Frank A

Stayed 3 nights in Nov 2023
Response from The Hoxton Team on 10 Nov 2023
Hey Frank,Thanks for this 5* review.We are glad you enjoyed your time with us and we hope to see you soon.

10/10 Excellent

Philippa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect hotel. Everything was clean, everyone was friendly, rooms are great. Location was perfect and nice to have such a good bar. Would definitely stay again.
Stayed 1 night in Oct 2023
Response from The Hoxton Team on 10 Nov 2023
Hey Philippa, Wow! Thank you so much for sharing such a wonderful review!It means the world to us that you had such a good time with us and loved everything! Especially our team! They are amazing, and always ready to help our lovely guests with anything and everything.We can’t wait to see you again for another awesome stay in our hotel!All the best.

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2023
Response from Sophie on 25 Nov 2023
Hey SarahWow! Thank you so much for sharing such a wonderful review! It means the world to us that you had such a good time with us and loved everything! We can’t wait to see you again for another awesome stay in our hotel! Don't hesitate to contact us directly and will take care of you All the best,Sophie