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The Dilly

5.0 star property
Luxury hotel, walk to Piccadilly Circus
your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Dilly

Photo gallery for The Dilly

Bar (on property)
Indoor pool
Lobby
Junior Suite
Breakfast, lunch and dinner served

Overview of The Dilly

8.0

Very good

Popular amenities

  • Breakfast available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Gym
  • Laundry

Explore the area

21 Piccadilly, London, England, W1J 0BH
  • Popular LocationPiccadilly Circus2 min walk
  • Popular LocationTrafalgar Square9 min walk
  • Popular LocationBuckingham Palace14 min walk
  • AirportLondon (LHR-Heathrow)44 min drive
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Room options

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Executive Room, 1 Double Bed, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

London

The Dilly is located in London City Centre, a neighbourhood in London, and is in the entertainment district and near a metro station. The area's natural beauty can be seen at Hyde Park and Russell Square, while The British Museum and Royal Albert Hall are cultural highlights. London Eye and Natural History Museum are not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Piccadilly Circus - 2 min walk
  • Leicester Square - 7 min walk
  • Trafalgar Square - 9 min walk
  • Buckingham Palace - 14 min walk
  • Big Ben - 20 min walk

Getting around

  • Piccadilly Circus Underground Station - 2 min walk
  • London Charing Cross Station - 13 min walk
  • London (LCY-London City) - 43 min drive

Restaurants

  • Cakes & Bubbles - 1 min walk
  • Caffe Concerto - 2 min walk
  • Carpo Piccadilly - 1 min walk
  • San Carlo Cicchetti - 1 min walk
  • Hawksmoor Air Street - 1 min walk

About this property

The Dilly

Luxury hotel near Leicester Square
A short walk from Piccadilly Circus and Trafalgar Square, The Dilly provides dry cleaning/laundry services, car hire on-site and a bar. Be sure to enjoy a meal at The Terrace On Piccadilly, the on-site restaurant. Enjoy the health club, as well as activities such as racquetball/squash. In addition to a business centre, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), express check-in and luggage storage
  • Smoke-free property, a 24-hour front desk and a porter/bellboy
  • A lift, tour/ticket information and a front desk safe
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 283 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns. Guest reviews say good things about the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Arabic, English, French, German, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (GBP 30 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends; GBP 28 for adults and GBP 14 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Terrace On Piccadilly

Things to do

  • Health club
  • Racquetball/squash

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • 8,181 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Built in 1909
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 35, per pet, per stay, plus a deposit of GBP 100 per stay
Service animals are welcome, and are exempt from fees
Up to 40 lb per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night.

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 28 for adults and from GBP 14 for children
  • Nearby parking fee: GBP 30 per day
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the full amount of the stay and deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is The Dilly pet-friendly?

Yes, this property allows pets with a maximum weight of up to 40 lb per pet. There's a deposit of GBP 100 per stay and a fee of GBP 35 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Dilly?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Dilly on 14 Apr 2024 start from NZ$487.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Dilly?

This property doesn't offer parking.

What time is check-in at The Dilly?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM.

What time is check-out at The Dilly?

Checkout is at noon.

Where is The Dilly located?

Located in London City Centre, this luxury hotel is steps away from Piccadilly, Piccadilly Circus and Regent Street. Leicester Square and Trafalgar Square are also within 10 minutes. Piccadilly Circus Underground Station is only a 2-minute walk and Green Park Underground Station is 7 minutes.

The Dilly Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 435 out of 1011 reviews" "
Rating 8 - Good. 281 out of 1011 reviews" "
Rating 6 - Okay. 159 out of 1011 reviews" "
Rating 4 - Poor. 82 out of 1011 reviews" "
Rating 2 - Terrible. 54 out of 1011 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive, Friendly, great Amenities, large rooms for London.
Stayed 5 nights in Mar 2024

6/10 Okay

Tom

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lynette

Delightful staff and very comfortable stay. Dining room staff were a bit frenetic and anxious . Toilet seat in my bathroom needs attention - 320
Stayed 3 nights in Mar 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, couldn’t fault the staff on reception at breakfast and also the concierge all helpful and good at rapport building. Can’t wait to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and won’t be the last. I’ve used other hotels in the area but The Dilly offers so much more for guests. Reception staff were lovely, the room was great as were the birthday surprises. Breakfast was a great range of choice and also available eggs cooked to order. The facilities are really lovely with the common areas having plenty of chairs and nooks for you to sit. Great hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and pool facility with very friendly gym staff. The room itself was good however the bathroom felt dated and cheap
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay as always at the Dilly. Super convenient for shopping and dining
Stayed 2 nights in Feb 2024

4/10 Poor

Paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed on a business trip and booked a Junior Suite so that I could work which cost a premium. The internet was dreadful and kept dropping. Despite a number of complaints which were not resolved I was advised it was likely to be an issue with my laptop. To compound the issue I then endured 20 minutes of the smoke alarm beeping every couple of seconds and had to make several calls to get someone to attend to check the problem. When the manager did attend he confirmed the problem and moved me to another room. Remarkably the internet in the new room had full signal. I am sure the hotel has a lot going for it but unfortunately the staff were not particularly helpful and for me The Dilly was not worth the money I paid.
Stayed 2 nights in Feb 2024

8/10 Good

WALEED

Liked: Cleanliness, staff & service, amenities
Extremely safe property quite very close to shopping options. Dining option are countless walkable to many sites extremely convenient. However I had a small problem with the AC but hopefully renovation is gonna happen soon and this is going to be fixed other than that the staff, concierge service is spot on. Keep up the great work
Stayed 7 nights in Feb 2024