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Rating 10 - Excellent. 1391 out of 2157 reviews" "
This hotel was great. We started our trip with a different hotel but it was so bad that we left that place and booked this hotel instead and we are so happy we did. We got an accessible room even though we didn’t ask for one and it was huge. The bathroom in this room was bigger than the whole room we had at the original hotel we booked. The location was great with bus stops right in front of the hotel making it easy to get in and out of the city everyday. And finally huge shoutout to the night time desk crew, Masani, Afzal, and Domingos. These guys were amazing with helping when my mom had an accident in the shower coming to help right away and then helping us to arrange additional transport. We would highly recommend staying at this hotel.
Nice place, but difficult to get to the airport and to the rail lines.
Chris
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 24 May 2024
Dear Chris,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
I stayed here for two nights and paid less for a week in Portugal. That is a ridiculous price and I wouldn't stay here again. In addition, with that price, breakfast is not included? Just because you can get people to pay these prices, doesn't mean that you should. I will stay elsewhere on my next work trip.
Thomas
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 24 May 2024
Dear Thomas,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
After 21 days driving the UK and staying at 10 different accommodations the Hyatt at Heathrow was the perfect way to spend our last night in UK. The rooms were perfect to relax before a 24 hours of travel ahead of us. Great breakfast followed by a workout in well appointed Gym.
Allan
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Allan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place and you were able to relax before your flight. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Betty,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that you found our location to be perfect for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Susan,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are glad to hear that you enjoyed your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Kai,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 23 May 2024
Dear Yehuda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Amazing staff, At the front desk Lucia was very friendly and explained to us every detail of the hotel that we should know, in the restaurant area everyone was very helpful, especially I don't remember her name but I know he was from Moldova.
Rafael
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Rafael,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is always the best feedback we can possibly receive when one of our guests gives a personal shout out to our amazing team. We will be sure Lucia is recognized for her amazing service. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Anthony,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our hotel to be so conveniently located for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Nice and clean hotel. Welcoming and helpful reception staff. Rooms small but clean and functional. Quiet. Easy walking access to restaurants. Only lowlight not fault of hotel is I took the hotelhoppa to get there. They don’t stick to a schedule, took forever. Take London bus instead U3 or A4.
Andre-Michel
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Andre-Michel,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that your experience here at Hyatt Place was so wonderful. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Although close to the airport, a few minutes by bus, it was amazingly quiet. Had such a good night sleep. Stayed for 2 nights and would definitely stay there again.
Marcia
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Marcia,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a wonderful experience here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Convenient to the airport but seemed a bit worn compared to other Hyatts.
Brenda
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Brenda,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Dorlis
20 May 2024
Great
Dorlis
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Dorlis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Monica,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to find that our location suited your needs perfectly. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Quick check-in. Poor service in the lounge/bar in the afternoon (~4:00 pm). Breakfast was adequate quality (less than satisfactory) and expensive.
Donna
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Donna,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Cyrus,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. It is great that you found our location to be so convenient for your travels. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Shiva,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Arrived for an overnight stay before an early morning flight only to be told there was no water available in the hotel. No alternative accomodation or refund was offered. Appalling service.
Graham
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Graham,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver. We apologise for the disruption caused by the emergency engineering work that took place during your stay.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Everyone was friendly, the gym was decent for a hotel gym, and navigating wasn’t too hard.
Tyler
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Tyler,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Michelle,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Miguel,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Adam,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Hotel is extremely well kept and clean. We like to stay here the night before a morning flight because it's so easy to get to Heathrow.
Debra
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Debra,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that when traveling through Heathrow you choose to stay with us. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Angela
Travelled with partner
17 May 2024
Liked: Cleanliness, amenities
Was a lovely lively hotel nice bar area and a holiday feel
Angela
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Angela,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you had such a great stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
6/10 Okay
Dr. Bryan
17 May 2024
Liked: Staff & service
Bathroom needs updating. Staff great! Bed nice and comfortable. Easy access to airport. Internal soundproofing could be better.
Dr. Bryan
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Dr Bryan,Thank you for your review of your recent stay with us and for scoring us 3 out of 5. While it is great to hear that our staff were able to make your stay so wonderful we do appreciate your feedback on the areas where we can improve our guest experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Maureen,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Just a quick overnight stay after arriving from a cruise and departing from LHR. The check in was quick and easy. Staff were efficient and friendly. The room was great (anking room that overlooked the airport). Despite looking at planes landing & departing, we didn't hear a sound. Great insulation! The restaurant down stairs was very nice with friendly service and two menus to choose from; regular restaurant menu and a more casual bar menu. The food was very good and served hot and promptly.
Ellen
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Ellen,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We are delighted to hear that you had such a great experience even if it was only for just a quick one night stay.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Navdeep,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Emma,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is great to hear that we had everything you needed for your stay. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
It was great to have a shuttle to and from the airport although we still had to pay for it. All was good except if you plan to take the shuttle back to the airport go extra early. The shuttle made at least 10 stops before arriving at the airport.
Sarah
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Sarah,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We greatly appreciate you taking the time to provide us with your feedback. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
6/10 Okay
Patricia, Port Coquitlam
16 May 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Propery location was perfect.
Room was very small.Bathroom was tiny and shower didnt work.
I dont think i would stay here again.
Patricia
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Patricia,Thank you for your review of your recent stay with us. We are very sorry to see that your experience was not at the high standard we strive to deliver.We do hope this does not deter you from staying with Hyatt Hotels again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 21 May 2024
Dear Donna and Dennis,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
We have stayed here many times over the years and are never disappointed. In fact, it keeps getting better! Staff are excellent!
Suzanne
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 20 May 2024
Dear Suzanne,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is absolutely wonderful that you keep coming back to us and we keep getting better. Thank you also for recognizing our amazing team we think they are excellent as well but we are bias. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Great property to stay at if you have an early flight
Chad
Stayed 1 night in Apr 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Chad,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you found our location to be perfect for your travels through Heathrow. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Great place to stay when waiting for a flight at Heathrow.
Bradley T
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Bradley T,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is such great feedback that you were able to enjoy your stay before your flight out. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Hotel was very clean, rooms were comfortable, warm, great shower, so quiet, no airport noise, close to airport, close to gas station, hire car, petrol station, etc.
Caught bus to tube station to get around London.
Liked the menu options and great food.
Maxine
Stayed 2 nights in May 2024
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Maxine,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted by your comments from your stay and we greatly appreciate you taking the time to provide us with your feedback.We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 16 May 2024
Dear Richard,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 15 May 2024
Dear Martin,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. It is wonderful to hear that you enjoyed your stay here at Hyatt Place. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Its the ideal stay for next-day travel. About 4 mins from the airport and depending on your flight time you can even grab breakfast 😋
April
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 15 May 2024
Dear April,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that you had such a wonderful experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Kori,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
10/10 Excellent
Paul
Business traveller
13 May 2024
I stay here often and I always get a good nights sleep!
Paul
Stayed 1 night in May 2024
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Paul,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We are delighted to hear that on each and every stay you have enjoyed your experience. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Jose,Thank you for your review of your recent stay with us and for scoring us 4 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport
Response from Rebecca Maher Front Office Manager on 14 May 2024
Dear Mark,Thank you for your review of your recent stay with us and for scoring us 5 out of 5. We look forward to welcoming you back again in the future. Kind regards,Rebecca MaherFront Office ManagerHyatt Place London Heathrow Airport