Terminal 4, 1 Swindon Road, London Heather, Hounslow, England
Reviews
8.8
Excellent
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Rating 10 - Excellent. 1436 out of 2394 reviews" "
Being connected to Terminal 4 of Heathrow Airport is a big advantage since you don’t have to take transportation from and to the airport.
Property is clean and easy to navigate.
Nice breakfast which is included.
Reception staff were excellent and extremely friendly which made check in and check out pleasant.
No mini fridge or microwave in the room though if that important to you then you should be aware of it.
Overall great experience.
Excellent location from Terminal 4, stayed after returning from Abu Dhabi, landed at 1pm and in hotel room by 2pm, excellent service, great breakfast, transport to central London so easy and convenient.
Hotel is perfectly fine for the purpose of being at airport. Dining options while limited were good. Staff was overly cautious about saying when I needed to depart for my flight
This was a very convenient stay for overnight at Heathrow. Relatively clean, good breakfast included. Prices for supper very expensive, but not unexpected in an airport hotel
Walkable to and from terminal 4 at Heathrow airport. Just ask how to cross over through an indoor bridge. That was huge for me. Large, well equipped room, bit London city prices and very quiet. Nice breakfast.
Had a problem after check in. Power went out in room. Nobody knew where circuit breaker was to reset. After wife shower we plugged all the I phones and iPads in and circuit popped. After midnight. By the time came to do something management sent one guy up he tried several things and left. 30 minutes later we called again about what are going to do? They send up a lady now and she cannot do anything . Now after 1 am I suggest they bring something with temp lighting. So she comes back with flashlights and tells us they are moving us to another room from the 4 floor to 6th. We are in our sleeping pajamas dragging our opened suitcases in the hallways and elevators. The first rooms we are moving into is occupied. So she goes back down and about 20 minutes later has keys to another room. Finally at 2 am we get to lay down to sleep.
Wesley
Stayed 1 night in May 2024
4/10 Poor
G
Business traveller
19 May 2024
Room was below acceptable standards. Carpet and walls were filthy, kettle not working, and general condition of the furnishings need improvement.
I booked because I thought it would be close to the airport, but actually terminal 4 is not that close to terminal 5. We were given options of a bus or train that required changing before getting there. Difficult with lots of luggage either way. We ended up scheduling a taxi. It cost more. I think breakfast should run til 11am every day, not just wkends. No fridge in room. I booked two nights, but should have just done the one. There’s not much around there to do & traveling into city takes a while
The bathroom was very small and the sink wouldn’t drain properly. The beds were comfortable and the decor is fresh. It was convenient to have a restaurant on site and connectes to the airport
Issues with my room card then the parking pass had to go back and forth to check in to sort this out
Otherwise decent room
Breakfast was adequate
jacqueline
Stayed 1 night in May 2024
10/10 Excellent
James
16 May 2024
Liked: Property conditions & facilities
We chose this hotel because we had an overnight layover. It was a great option. We decided to take a free train from Terminal 3 to Terminal 4 and take the walking bridge to the hotel. It’s about a 10-15 min walk. So it you have luggage it will be a hard walk. Maybe the bus is a butter way for you. It drops you right at the door of the hotel.
Good stay! Loved how easy it was to get to the airport terminals. Free transportation available from the hotel to terminal 3. Short 10 minute walk indoors to the rails. Total of around 20 minutes from hotel to terminal 3 check in. Breakfast included was a plus. Would stay again.
Brandi
Stayed 1 night in Apr 2024
4/10 Poor
Vivian
Travelled with partner
13 May 2024
Liked: Cleanliness
Horribly expensive food, and it isnt even good food.
Things in the common areas were a bit past their prime (stained/worn chair cushions, tables on need of cleaning). Room has need of a little TLC, e.g., handles on door and sink plug that didn’t work.
Virtually on airport property. Convenient shuttle, but not free. €6.80 per person. Good dining options as both hotel and the Crown Plaza share the same building. Only 2 usb outlets in room and no electric plugs available for an adapter.
We like it. One night stay was perfect, Breakfast was great, lots of varieties. The front desk staffs were excellent, very polite & courteous. A restaurant personnel (order taker) needs to crack a little smile, it won’t hurt and you might get a tip!
Literally right next to the airport. I’ve stayed at some airport hotels and they are a few miles away but it was a less than 5 min walk away from the check in desk.
Excellent place to stay before a long-haul flight, had the most perfect sleep, place was super quiet despite being right next to a busy airport. Was surprised at how good of a nights sleep I had! Staff were so friendly and helpful and the breakfast was excellent, will definitely be coming back!
Great that breakfast is included! Really alleviates the stress of trying to find something to eat before early flights. Quite and clean hotel. Modern and not outdated. Good TV channel options.