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Custom House Hotel

London hotel with a bar/lounge

This hotel is rated 3 stars out of 5

Hotel Class

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0800 998 799

272-283 Victoria Dock Road

Custom House

London E16 3BX

United Kingdom

Rates from $101.00
London
This London hotel is located near Excel Exhibition Centre. Additional nearby points of interest include Greenwich Park.
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Hotel bar/lounge
In addition to a bar/lounge, Custom House Hotel provides conference rooms, express check-in, and a 24-hour front desk.
More hotel information
High-speed Internet
Guestrooms have air conditioning, coffee/tea makers, and high-speed (wired) Internet access (surcharge); rooms also include direct-dial phones and makeup/shaving mirrors.
More room information

Availability

To check availability, please supply your dates of stay and the number of travellers below.

Please complete the highlighted fields below The check-out date must occur after the check-in date. Please change the date Date format should be dd/mm/yy Please provide the ages of children below The check-in or check-out date is prior to the current date. The check-in and check-out date cannot be after 26/06/2011.
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Expedia Hotel Reviews

Hotel review summary of Custom House Hotel, London Hotel

These traveller reviews are submitted by Expedia guests after their stay at the Custom House Hotel, London

Overall satisfaction
2.5
out of 5
Hotel service
2.5
Hotel condition
3.0
Room cleanliness
3.2
Room comfort
2.8
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews

Most recent reviews for Custom House Hotel in London

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are displayed.

A traveller from MA does not recommend this hotel Hide
Overall satisfaction
3
out of 5

Not very nice but ok

A train station is just cross-street. Easy to get on public transportation, but it needs at least 2 hours to Heathrow airport. A bit far east. Service is so so. Facilities not cool. I don't like the LCD TV. When you lie on the bed, the images are dim. Overall, not very good and not too bad either.

Hotel service
3
Room cleanliness
3
Hotel condition
3
Room comfort
3
Posted:14-Jan-2009
A traveller from MA does not recommend this hotel Show
Ivan W from Atlanta, GA recommends this hotel Hide
Overall satisfaction
4
out of 5

Nice hotel...

...and the price was good too. It's new, and a few things are still being worked on. Albeit, great location outside a DLR train station. By train it's about 20-25 minutes to central London (I'm from there, thus know where I'm going). I'd stay there again. Albeit, ask for an additional blanket, and additional towels...

Other: Hotels are only really for sleeping. So, get up, head to London, and just stay there for the day, then head back to the hotel late at night.

Hotel service
4
Room cleanliness
5
Hotel condition
5
Room comfort
5
Posted:17-Dec-2008
Ivan W from Atlanta, GA recommends this hotel Show
Imanol C from Mexico recommends this hotel Hide
Overall satisfaction
3
out of 5

If location and transportation is not main importance.

If you look for good hotel rates in london, that is a good option because it is a nice hotel, comparing with other hotels. But the location is really bad and you would spend more in transportation to city downtown.

Saving: Get a hotel in downtown area because that area is relatively small and you can walk around. Remember that transportation in London is extremelly expennsive.

Hotel service
3
Room cleanliness
5
Hotel condition
4
Room comfort
4
Posted:6-Sep-2008
Imanol C from Mexico recommends this hotel Show
Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.
Pictures
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Property Amenities

Custom House Hotel, London, United Kingdom, Property Amenities
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Custom House Hotel features a bar/lounge, express check-in, and express check-out.

  • Bar/lounge
  • Breakfast available (surcharge)
  • Parking (surcharge)
  • Conference room(s)
  • Internet access - wireless
  • 24-hour front desk
  • Express check-out
  • Security guard
  • Express check- in
  • Television in lobby
  • Air-conditioned public areas
  • Wheelchair accessible

Accessibility Options

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Handicapped parking
  • In-room accessibility

Rooms

Custom House Hotel, London, United Kingdom, Rooms
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Air-conditioned guestrooms at Custom House Hotel offer coffee/tea makers, direct-dial phones, and clock radios. Televisions are featured in guestrooms. High-speed (wired) Internet access (surcharge) is provided. Bathrooms include showers, makeup/shaving mirrors, complimentary toiletries, and hair dryers. Electronic/magnetic keys and windows that open are also included. Housekeeping is provided and extra towels/bedding can be requested.

Room Amenities

  • Air conditioning
  • Direct-dial phone
  • Coffee/tea maker
  • Housekeeping
  • Extra towels/bedding
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Makeup/shaving mirror
  • Shower only
  • Electronic/magnetic keys
  • Television
  • Clock radio
  • Window opens
  • Smoking permitted
  • Wired high-speed Internet access (surcharge)

Dining

Custom House Hotel, London, United Kingdom, Dining
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Camelia Restaurant - Serving a variety of breakfast options in a contemporary red and green setting.

Lighthouse Restaurant - Light and airy conservatory restaurant with wooden floors, serving a bistro menu.

Ho-Lee’s Chinese Restaurant - Bright Chinese style décor, serving dishes from China, Japan and Vietnam daily.

Victoria Pub and Kitchen - Traditional English pub with semi-circular bar, open daily for drinks and meals.

Policies

Extra-person charges may apply and vary depending on hotel policy.

Photo identification and credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets not allowed
  • Check-in time is 2 PM
  • Check-out time is 11 AM

Superior room-Double

1 king bed or 2 twin beds. Modern white decor with light oak furnishings. High-speed Internet access (surcharge). Direct-dial phone. Television. Coffee and tea making facilities. Laptop-sized safe. Bathroom with hair dryer and complimentary toiletries.

Standard Double

1 double bed. Modern white decor with light oak furnishings. High-speed Internet access (surcharge). Direct-dial phone. Television. Coffee and tea making facilities. Bathroom with hair dryer and complimentary toiletries.

Standard Twin Room

2 twin beds. Modern white decor with light oak furnishings. High-speed Internet access (surcharge). Direct-dial phone. Television. Coffee and tea making facilities. Bathroom with hair dryer and complimentary toiletries.

Superior Twin Room

2 twin beds. Modern white decor with light oak furnishings. High-speed Internet access (surcharge). Direct-dial phone. Television. Coffee and tea making facilities. Laptop-sized safe. Bathroom with hair dryer and complimentary toiletries.

Standard Double Special!!

1 double bed. Wired high-speed Internet access (surcharge). Television. Direct-dial phone. Clock radio. Coffee/tea maker. Shower only. Makeup/shaving mirror. Hair dryer. Complimentary toiletries. Air conditioning. Smoking permitted.
Rates from $101.00
Or call 0800 998 799