In-room safe, individually decorated, individually furnished

Reviews of Citadines Islington London

4 out of 5
Citadines Islington London
3 Shelley Place, Islington, London, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 163 reviews" "
Rating 8 - Good. 25 out of 163 reviews" "
Rating 6 - Okay. 6 out of 163 reviews" "
Rating 4 - Poor. 3 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.4/10

Cleanliness

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ahmad

Liked: Cleanliness, property conditions & facilities
Very clean, spacious , professional team. Only negative thing : expensive.
Stayed 1 night in May 2024

8/10 Good

Ahmad

Liked: Amenities, property conditions & facilities
Simple/clean & friendly. You feel like home lit better than staying in hotel . Great Neighber hood .definitely will be back.
Stayed 4 nights in May 2024
Response from Elisabeta on 15 May 2024
Dear Ahmad,We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home! Kindest regards, Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. The hotel is very quiet considering how close it is to Angel. Very reasonably priced too.
Stayed 1 night in Apr 2024
Response from Elisabeta on 13 May 2024
Dear Daniel,We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home! Kindest regards, Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel!
Stayed 1 night in Apr 2024
Response from Elisabeta on 1 May 2024
Dear Jessica,We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home!Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities
The location is perfect! Islington is such a great neighborhood!
Stayed 8 nights in Feb 2024
Response from Shahin on 22 Apr 2024
Dear Tatiana, We are so happy that you enjoyed your stay at Citadines Islington, London. We are so fortunate in our location, in the heart of vibrant Islington. Thank you once again, and we look forward to welcoming you back to your home-away-from-home! With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
A great hotel in a really good location for exploring north and central London. Great restaurants and shops nearby
Stayed 1 night in Apr 2024
Response from Elisabeta on 16 Apr 2024
Dear Sara,Thank you for your 5 out of 5 review of Citadines Islington, London. We are so happy that you enjoyed your stay with us, a home-away-from-home! We look forward to welcoming you back soon.Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean hotel highly recommend!
Stayed 1 night in Mar 2024
Response from Elisabeta on 11 Mar 2024
Dear Laura, Thank you for sharing your feedback about your recent stay with us. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are fortunate to be in the heart of Islington, surrounded by a variety of shops and restaurants.We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you once again for choosing Citadines Islington, London. We look forward to the pleasure of welcoming you back and exceeding your expectations on your next visit.Kindest regards,Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Great place to stay
Very nice place to stay, Great location, very clean, tidy and very comfortable. Really enjoyed my stay and will stay again
Stayed 1 night in Feb 2024
Response from Elisabeta on 22 Feb 2024
Dear Michael,Thank you for choosing to stay with us and for taking the time to share this lovely review about your stay experience at Citadines Islington London! We're delighted to hear that you loved everything about your stay. Your satisfaction is our goal, and it's wonderful to know that we met your expectations and provided you with an enjoyable experience. We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Kindest regards, Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Elisabeta on 21 Feb 2024
Dear Anonymous,Thank you for choosing to stay with us and for taking the time to share this lovely review about your stay experience at Citadines Islington London!We're delighted to hear that you loved everything about your stay. Your satisfaction is our goal, and it's wonderful to know that we met your expectations and provided you with an enjoyable experience.We look forward to the opportunity to welcome you back and provide you with an even better experience in the future.Kindest regards, Elisabeta Soare, Assistant Residence Manager

6/10 Okay

mark

Business traveller
Usually a great place to stay but not this time
I’ve stayed here a few times and it’s usually very good. I payed for an upgrade so I could work from the lounge and the room hadn’t been cleaned very well. The bathroom wasn’t up the usual standards either. For the upgrade my room was on the first floor and when I opened the bedroom window at night I was awoken by people outside in both nights of my stay. Not a great visit this time
Stayed 2 nights in Feb 2024
Response from Elisabeta on 19 Feb 2024
Dear Mark,Thank you for your continued loyalty to our hotel and for providing your feedback regarding your recent stay. We appreciate your continued support and value your input as we strive to consistently provide a high level of service and quality accommodations.We apologize for the inconsistencies in the cleanliness of your room and the bathroom. Maintaining a clean and well-maintained environment is a top priority for us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable to us, and we will address this issue with our housekeeping team to ensure that such oversights do not occur in the future.We're sorry to hear that your upgrade did not meet your expectations in terms of noise levels. We understand that a quiet and peaceful environment is important, especially when you need to work from the lounge. We apologize for any disruption caused by noise from outside the window.Thank you again for your feedback. We value your loyalty and hope to have the opportunity to regain your trust and provide you with a superior experience on your next visit.Best regards,Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Robert

Liked: Cleanliness, room comfort
Islington
Accommodation was spot on, perfect location for what we needed. Room was ideal, staff very friendly on arrival
Stayed 1 night in Feb 2024
Response from Elisabeta on 11 Feb 2024
Dear Robert,Thank you for choosing to stay with us and for taking the time to share this lovely review about your stay experience at Citadines Islington London!We are fortunate to be in the heart of Islington, surrounded by a variety of shops and restaurants.It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We would also like to express our gratitude for acknowledging the outstanding service provided by our team members. And will ensure this is shown with all our team. We take pride in our staff's dedication to ensuring a memorable stay for our guests, and your kind words will be shared with the team.Thank you once again and we look forward to welcoming you back at our residence.Kindest Regards,Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024
Response from Elisabeta on 12 Feb 2024
Dear Amanda,Thank you for taking the time to share your stay experience at Citadines Islington London!It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We thank you again for choosing us to stay with us at Citadines Islington, London and look forward to welcoming you back at any one of our serviced residences.Kindest Regards,Elisabeta Soare, Assistant Residence Manager

8/10 Good

Destiny

Liked: Cleanliness, property conditions & facilities
Kitchen was great, as well as early check in. They do not have room service or daily cleaning unless staying a week.
Stayed 3 nights in Jan 2024
Response from Elisabeta on 31 Jan 2024
Dear Destiny,Thank you for choosing Citadines Islington, London for your stay.We are happy to hear that we have been able to give an early check-in and you have enjoyed the kitchen in your apartment. Your satisfaction is our priority, and it's wonderful to know that your experience was positive.As we are an apart ‘hotel, we do provide weekly cleaning services, though always happy to provide additional amenities on request through our 24/7 reception. Once again thank you for choosing Citadines Islington London and we look forward to welcoming you back.With kind regards, Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Lydia

Liked: Cleanliness, room comfort
Excellent Stay
Brilliant stay, let us in early. Very clean. Perfect location, near lots of great food places and cinema. 10 min walk from Highbury Tube
Stayed 1 night in Jan 2024
Response from Shahin on 23 Jan 2024
Dear Lydia, Thank you so much for taking the time to review your stay with us at Citadines Islington, London. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are also so fortunate in our location, in the heart of Islington, surrounded by many bars, restaurants and public transport. We look forward to your next visit to us. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities with on-site laundry and fitness rooms
Stayed 2 nights in Dec 2023
Response from Elisabeta on 14 Jan 2024
Dear Andrew,Thank you for taking the time to share your stay experience at Citadines Islington London!We are fortunate to be situated in the heart of Islington, surrounded by a variety of shops and restaurants.It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Thank you for your email and for your positive feedback regarding the facilities at our hotel. We are delighted to hear that you enjoyed our on-site laundry and fitness rooms during your stay.Thank you once again and we look forward to welcoming you back at our residence.Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
London theatre trip
We were able to book in early and the room was lovely and spacious. Very comfortable bed and large bathroom with a fab walk in shower.
Stayed 1 night in Jan 2024
Response from Elisabeta on 10 Jan 2024
Dear Anonymous,Thank you for your feedback! We are delighted to hear that you were able to check in early and that you found the room lovely and spacious. It's great to know that you enjoyed the comfortable bed and the large bathroom, especially the fabulous walk-in shower. Providing a comfortable and enjoyable stay for our guests is our top priority, and it's wonderful to hear that we met your expectations in these aspects.We appreciate you taking the time to share your positive experience with us. If there is anything else we can do to ensure your stay continues to be excellent, please let us know. We hope to provide you with more memorable experiences in the future. Thank you for choosing our hotel!Kindest regards,Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Cem

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 17 nights in Dec 2023
Response from Elisabeta on 10 Jan 2024
Dear Cem,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants, and excellent transportation links to the centre of London. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

8/10 Good

Rogelio

Liked: Cleanliness, room comfort
Location for staycation
The rooms are okay for London standards, on seize are bigger than most bc of kitchen. I arrived mid evening and the person in charge was not very friendly. I was supposed to get a top floor, he said 4th it was, but never disclosed that there’s a 5th floor with residences that don’t belong to hotel, and banging from above until 1 am was super loud. Be aware. Day staff was very nice. Ask for coffe maker bc I had to.
Stayed 7 nights in Dec 2023
Response from Elisabeta on 10 Jan 2024
Dear Rogelio,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments regarding the size of the rooms and the inclusion of a kitchen, which we believe adds convenience for our guests.However, we sincerely apologize for the unpleasant experience you had upon arrival with the person in charge. Providing friendly and welcoming service is a top priority for us, and we apologize if this did not meet your expectations. Your feedback will be shared with our team to ensure such instances are addressed and improved upon.We apologize for any inconvenience caused by the noise issue you experienced on the 4th floor. We understand the importance of a comfortable and peaceful stay, and we apologize for any disturbance caused by the residences on the 5th floor. We will look into this matter and take appropriate measures to minimize any potential disruptions for our guests.On a positive note, we are glad to hear that the day staff was very nice and accommodating. We strive to provide excellent service throughout your stay, and we appreciate your recognition of our team's efforts.Once again, we apologize for any inconvenience caused and appreciate your understanding. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future.Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Emily

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023
Response from Elisabeta on 31 Dec 2023
Dear Emily,Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home! It's always encouraging to know that our efforts to create a comfortable and enjoyable environment are resonating with our guests.We look forward to welcoming you back soon. Kind Regards, Elisabeta Soare/ Assistant Residence Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Breakfast experience could definitely be improved
Breakfast selections not vey good, and when busy the single member of staff was trying to refill food, clear tables, cook croissants and generally cope - there should have been another member of staff to help. Breakfast area too small, got vey crowded yet there were only a few families eating at the time. No refill of milk, coffee, tea etc. In room for second day. Went down to get more from breakfast area but all had run out.
Stayed 2 nights in Dec 2023
Response from Shahin on 28 Dec 2023
Dear Guest, Thank you for sharing your feedback about your stay and experience.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times.  We welcome suggestions such as yours as they indicate the areas where we can further improve. Thank you once again, and we hope to welcome you back soon to turn this experience around. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Sawsan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient &clean nice lobby friendly atmosphere
Stayed 3 nights in Dec 2023
Response from Elisabeta on 14 Dec 2023
Dear Sawsan,Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home! It's always encouraging to know that our efforts to create a comfortable and enjoyable environment are resonating with our guests.We look forward to welcoming you back soon. Kind Regards, Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Anne Marie

Travelled with family
Liked: Cleanliness, room comfort
Friendly , helpful reception staff Lovely breakfast , again friendly staff
Stayed 1 night in Dec 2023
Response from Elisabeta on 12 Dec 2023
Dear Anne Marie,Thank you for taking the time to share your thoughts and feedback following your recent stay at Citadines Islington, London.It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We're thrilled to hear that our location, breakfast and amenities provided have contributed to your positive experiences with us. It's always encouraging to know that our efforts to create a comfortable and enjoyable environment are resonating with our guests.We would also like to express our gratitude for acknowledging the outstanding service provided by our team members. We take pride in our staff's dedication to ensuring a memorable stay for our guests, and your kind words will be shared with the team.Once again, thank you for choosing Citadines Islington, London, and we look forward to the pleasure of welcoming you back for your next stay.Best regards,Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2023
Response from Elisabeta on 6 Dec 2023
Dear Richard,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants, and excellent transportation links to the centre of London. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Response from Elisabeta on 14 Feb 2024
Dear Andreas,Thank you for choosing to stay with us at Citadines Islington, London and for the lovely review. We are fortunate to be located in the heart of Islington, surrounded by a variety of shops and restaurants. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!Once again, thank you for choosing Citadines Islington London and we look forward to welcoming you back.Kindest regards,Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Francesca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Elisabeta on 7 Dec 2023
Dear Francesca,Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home!We look forward to welcoming you back soonKind Regards, Elisabeta Soare/ Assistant Residence Manager

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, room comfort
Ideal
Spacious, clean, comfortable
Stayed 1 night in Dec 2023
Response from Elisabeta on 5 Dec 2023
Dear Danielle,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants, and excellent transportation links to the centre of London. We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, room comfort
Good spot
Very nice hotel in a great location. Very quiet and close to everything. Could do with black out blinds where the pull out bed is located.
Stayed 2 nights in Dec 2023
Response from Elisabeta on 5 Dec 2023
Dear Adrian,Thank you for choosing Citadines Islington, London. It’s very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are privileged to be situated in the heart of Islington, near shops, variety of restaurants. Thank you for input regarding the black out blinds, your suggestion it is valuable for us. Thank you again for selecting us as your preferred accommodation of choice for your stay and we look forward to welcoming you back soon!Kindest regards,Elisabeta Soare, Assistant Residence Manager

10/10 Excellent

ADIL

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Shahin on 18 Dec 2023
Dear Adil, Thank you so much for your recent stay with us at Citadines Islington, London. We are so happy that you enjoyed your stay, a home-away-from-home!We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Elisabeta on 20 Nov 2023
Dear Ian,Thank you for taking the time to rate your stay and experience at Citadines Islington London!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.With Kind regards,Elisabeta Soare/ Assistant Residence Manager

8/10 Good

Ava

Liked: Room comfort
My stay
Comfy stay polite staff and free drinks
Stayed 1 night in Oct 2023
Response from Shahin on 7 Nov 2023
Dear Ava,Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy that you enjoyed your apartment, and our facilities in the lobby with complimentary tea, coffee and hot chocolate. Thank you so much on your comments on our staff and service, which we are really proud of. We look forward to welcoming you back soon, and making it a perfect stay. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2023
Response from Shahin on 6 Nov 2023
Dear Jennifer, Thank you your stay at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We look forward to welcome you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable, quiet, clean and excellently located. Would stay again. Large rooms for london!
Stayed 1 night in Oct 2023
Response from Shahin on 6 Nov 2023
Dear Emily, Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

M

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from Shahin on 27 Oct 2023
Dear M, Thank you so much for your 10 out of 10 review of Citadines Islington, London. We are so happy that you enjoyed your time, a home-away-from-home!With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Katja

Travelled with family
Liked: Cleanliness, room comfort
Excellent location on Upper Street but completely quiet as set in a courtyard to the back. Nice clean contemporary design. Great service and amenities .
Stayed 2 nights in Oct 2023
Response from Shahin on 27 Oct 2023
Dear Katja, Thank you for your wonderful review and stay at Citadines Islington, London. We are so happy you enjoyed your stay, our great location, and our great staff and service. We look forward to welcoming you back soon. With Kind Regards,Shahin KaraashResidence Manager

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities
Thanks to all the wonderful staff, we had a great 10 day stay. Property is clean and stylish. Excellent dining options along Upper Street. Bus stop to central London is right across the street at St. Mary's Church. Less than 10 mins walk to Angel station. Definitely would stay again next time we are in the area.
Stayed 10 nights in Sep 2023
Response from Shahin on 24 Oct 2023
Dear Alice, Thank you for your recent stay at Citadines Islington, London. Also for your amazing comments on our staff and service, which we are really proud of. We are also so fortunate in our location, on a quiet estate, yet surrounded by many restaurants, bars and public transport. We look forward to welcoming you back soon to a home-away-from-home!With Kind RegardsShahin KaraashResidence Manager

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Citadines Islington is a great place to stay. The studio room was large, well equipped kitchen (for an aparthotel) Looks fairly new and well maintained with the staff being friendly and helpful without exception. The cleaning is only provided every 6 nights and though you can pay for a more regular service I ended up buying a bathroom cleaner and clothes to maintain cleanliness. It’s the only (minor) issue, but leaving a cleaning cloth and kitchen / bathroom cleaner would encourage folk who stay there to keep it all a little cleaner. The studio is was spotless on arrival, and no issues changing out towels. I had the luxury of an end room with no through traffic and so it was peaceful. A great find and my new default place to stay in islington. Highly recommended !
Stayed 5 nights in Oct 2023
Response from Shahin on 17 Oct 2023
Dear Michael, Thank you so much for your amazing review and recent stay with us at Citadines Islington, London. We are so happy that you enjoyed your apartment and all the facilities. Thank you for your comments on our staff and service, which we are really proud of. I will ensure that your comments are passed on to the team. Thank you for your feedback regarding the cleaning and extra cleaning cloths we can provide in the apartments, I will definitely look into this moving forward. We look forward to your next stay with us. With Kind Regards,Shahin Karaash, Residence Manager

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The front desk staff were efficient enough but made no effort to be friendly or to offer suggestions or recommendations. For front facing staff in the tourism industry, this lack of interest is lamentable.
Stayed 4 nights in Sep 2023
Response from Shahin on 5 Oct 2023
Dear David, Thank you for your recent stay with us at Citadines Islington, London. I am sorry to hear that the team were not up to standards, we do normally receive very positive feedback on our staff and service, so I do apologise and I will personally follow up with the team. I do hope that you enjoyed your overall stay and look forward to welcoming you back soon, to turn your experience around. With Kind Regards.Shahin Karaash,Residence Manager

10/10 Excellent

Abi

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Shahin on 29 Sept 2023
Dear Abi, Thank you so much for your excellent rating and recent stay at Citadines Islington, London. We are so happy that you enjoyed your time with us, a home-away-from-home!With Kind RegardsShahin KaraashResidence Manager

10/10 Excellent

Alastair

Liked: Cleanliness, room comfort
I'll come back!
Great location and newly refurbished rooms which have their own kitchen for self catering. Only downside was when the fire alarm went off early Sunday morning (possible resident doing some self catering?!).
Stayed 2 nights in Sep 2023
Response from Shahin on 27 Sept 2023
Dear Alastair, Thank you for your recent stay and taking the time to review Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home! We are indeed a new hotel, just celebrated our 3rd Birthday. The location was converted and used to be the Sorting Office of the Royal Mail. I do apologise for the fire alarm on Sunday morning, though thankfully a false alarm in one of our guest apartments. We look forward to welcoming you back soon. With Kind Regards,Shahin Karaash Residence Manager

10/10 Excellent

Diana

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Shahin on 27 Sept 2023
Dear Diana, Thank you for your perfect rating with us at Citadines Islington, London. We are happy you enjoyed your stay and home-away-from-home!We look forward to welcoming you back soon. With Kind Regards,Shahin Karaash Residence Manager

10/10 Excellent

Sam

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Perfect location & everything you could ever need
It was immaculate, so clean, spacious, everything you’d ever need for a apart-hotel from pans, microwave, stove etc! For someone who travels on business weekly it was a home from home! Much nicer than just a hotel. Perfect location too - I’ll be back!
Stayed 1 night in Sep 2023
Response from Shahin on 18 Sept 2023
Dear Sam, Thank you so much for your amazing review and stay with us at Citadines Islington, London. We are so happy that you enjoy all the facilities our property has to offer and choose us when in town.We look forward to your next visit. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Atanas

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Sep 2023
Response from Shahin on 11 Sept 2023
Dear Atanas, Thank you so much for taking the time to review your stay with us at Citadines Islington, London. We are so happy that you enjoyed your time with us, a home-away-from-home!We look forward to welcoming you back soon. With Kind Regards, Shahin Karaash, Residence Manager

10/10 Excellent

latonia, Any city

Travelled with family
Liked: Amenities, property conditions & facilities
Very helpful staff and comfortable surroubdings
Stayed 3 nights in Aug 2023
Response from Shahin on 11 Sept 2023
Dear Latonia, Thank you for taking the time to share your stay and experience at Citadines Islington London!It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home!We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Thank you once again, and we look forward to welcoming you back soon.With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Tomisin

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Shahin on 14 Aug 2023
Dear Tomisin, Thank you so much for your 5 our of 5 stay review with us at Citadines Islington, London. We are so happy that you enjoyed your home-away-from-home!We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023
Response from Shahin on 31 Jul 2023
Dear Alan, Thank you so much for your 10 star review with us at Citadines Islington, London. We look forward to welcoming you back soon, a home-away-from-home!With Kind Regards,Shahin KaraashResidence Manager

8/10 Good

Rodolfo

Travelled with family
Liked: Cleanliness, room comfort
Good quality, nice town, excellent service
Stayed 5 nights in Jul 2023
Response from Shahin on 20 Jul 2023
Dear Rodolfo, Thank you so much for your recent stay and taking the time to review us at Citadines Islington, London. We are so happy that you enjoyed your time with us, and thank you for your great comments on our staff and service. We look forward to the next visit to Citadines Islington. With Kind Regards, Shahin KaraashResidence Manager

10/10 Excellent

Adriana

Stayed 6 nights in Jun 2023
Response from Shahin on 31 Jul 2023
Dear Adriana, Thank you so much for your 5 star review with us at Citadines Islington, London. We look forward to welcoming you back soon, a home-away-from-home!With Kind Regards,Shahin KaraashResidence Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Shahin on 10 Jul 2023
Thank you so much for your 10 out of 10 review, we are so happy that you enjoyed your stay with us at Citadines Islington, London. We look forward to welcoming you back soon to your home-away-from-home!With Kind Regards,Shahin KaraashResidence Manager

10/10 Excellent

Atanas

Liked: Amenities
Amazing hotel!
Stayed 11 nights in Jun 2023
Response from Shahin on 4 Jul 2023
Dear Atanas, Thank you so much for taking the time to review your stay at Citadines Islington, London. We are so happy that you found the hotel amazing. We hope you enjoyed all the facilities within your apartment, a home-away-from-home! We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager

8/10 Good

Jared

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe, quiet, clean near underground ad bus stops.
Stayed 3 nights in Jun 2023
Response from Shahin on 3 Jul 2023
Dear Jared, Thank you for taking the time to review Citadines Islington, London. We are so happy you enjoyed your stay with us, we do hope you enjoyed your apartment and facilities. We are very fortunate in the area we are in, on a quiet, safe estate, yet close to many restaurants, bars, and public transport in the hear of Islington. We look forward to welcoming you back soon. With Kind Regards, Shahin KaraashResidence Manager