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Reviews of Hotel Sansi Park

3 out of 5
Hotel Sansi Park
Avda. Alcalde Porqueres , 4, Lleida

Reviews

7.6

Good

Rating 10 - Excellent. 29 out of 69 reviews" "
Rating 8 - Good. 15 out of 69 reviews" "
Rating 6 - Okay. 11 out of 69 reviews" "
Rating 4 - Poor. 9 out of 69 reviews" "
Rating 2 - Terrible. 5 out of 69 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Colette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay, easy to get to even if in the city center. Parking on site is a bonus. Staff very helpful. Only issue we had was that the Wifi coverage is pretty poor.
Stayed 1 night in Sep 2023

2/10 Terrible

Kelley

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first room had permanent stains in the tub, the blanket was ripped and had stains, part of the closet door was missing, there was a leak from the ceiling that dripped all night and created a puddle of water on the floor, and the room lacked all basic amenities, including a glass for water. The next day, the lock to the door stopped working. I had to wait at the hotel 2.5 hours before they could clean a different room and allow me to move into that one. That room was cleaner (although it had a huge crack in the wall), but the air conditioner didn't work on a day when the high reached 37 degrees Celsius (98 degrees Fahrenheit). It made for a long and uncomfortable night. Additionally, there is no way to lock the door from the inside, which meant that on two different occasions, hotel staff unexpectedly entered my room while I was in it! And while I believe they entered innocently thinking the room was empty, it was very uncomfortable to know that people could enter the room at any moment and without warning. I definitely do not recommend this hotel.
Stayed 2 nights in Jul 2022

8/10 Good

Emilia Aneth

Stayed 3 nights in Jun 2022

2/10 Terrible

Ahmad, Amman

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most horrible experience i had, due to bad hotel management I had a late check in, I called the hotel in advance to announce that i will be checking in late after 3 am, i called same day early in the morning to make sure it is fine and even asked if extra fees for late check-in is needed, but on the phone reception says no issue and welcome any time and your room will be ready. i arrive to the hotel at 3 am as i shared, the night janitor or night watch man checks me in, gives me a key and charges my card, and gives me a description to head to the apartment even though i booked a hotel room. i reach the apartment on the top floor which is dirty disgusting with no clean sheets and even a bathroom with a mob and bucket and no working flush on the toilet. room was called and damped. I go down to the reception to see what is this, and why i didn't get the room as in the picture on expedia, the night watchmen tells me they were over booked and the reception gave me this apartment as my room was given to other groups who checked in earlier. I slept in my full cloths for 2 hours and waited for the morning managers to get my money back and cancel my hotel charge. yes i got a refund but still i had a horrible experience due to bad management , i did book for 2 nights and eventhough the hotel offered me the best room they have for my second night as my booking should have, i changed hotel. to find out other guests on the same day had similar experience from sansi park
Stayed 2 nights in Mar 2022

10/10 Excellent

Daire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
This hotel is a fantastic 3 star hotel, great service, in a great location and great amenities in then room. The bed was nice and comfortable and room size was great. I would definitely recommend this place for anyone who would like to stay in Lleida.
Stayed 2 nights in Apr 2021

10/10 Excellent

Joel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lleida castle
Nice hotel. Very clean and well kept. Great location near the castle
Stayed 1 night in Apr 2021

10/10 Excellent

Olumuyiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat
It was amazing
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Luis, Stuart, Fl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel con un personal excelente. Limpio, centrico y seguro. Completo desayuno.Volveremos sin dudas. Gracias!
Stayed 1 night in Dec 2019
Response from Sansi Hotels on 23 Dec 2019
Buenas tardes Luis, muchisimas gracias por tu comentario, es muy agradable para nosostros contar con clientes como vosotros. Esperamos sin duda volver a verle. Un saldo cordial, Inma (Recepción)

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Clean and comfy hotel. Definitely recommend.
Stayed 2 nights in Aug 2019

4/10 Poor

RAFAEL CABREJAS

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sucio y con olor a humedad en la habitacion. Garaje con rampas muy pronunciadas. No funciona la calefacción
Stayed 1 night in Mar 2024

8/10 Good

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, sans plus…
Stayed 1 night in Feb 2024

10/10 Excellent

Víctor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

MARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia genial.
Stayed 1 night in Jan 2024

6/10 Okay

MARIA TERESA

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Mehdi

Stayed 1 night in Aug 2023

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Sergi

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estaba en perfectas condiciones y recibí un trato excepcional
Stayed 2 nights in Jun 2023

8/10 Good

Serafín

Business traveller
Liked: Cleanliness, staff & service, room comfort
Están de obras y hay mucho ruido
Stayed 2 nights in May 2023

6/10 Okay

Miguel Eloy

Travelled with family
El Hotel está renovado, con adecuada limpieza, algún problema con el desagüe del lavabo que lo solucionaron pronto. Las recepcionistas, ambas fueron muy agradables y nos informaron bien de todo lo que le preguntamos Saludos
Stayed 3 nights in May 2023

4/10 Poor

Loli

Stayed 2 nights in Mar 2023

10/10 Excellent

Alice

Stayed 1 night in Mar 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Bel et agréable hôtel
Stayed 1 night in Mar 2023

8/10 Good

angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Mar 2023

2/10 Terrible

maria fernanda

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La llegada fué terrible , me dieron una habitación en muy mal estado, cuando pagué 120 eur la noche. Después me dieron otra que estaba ocupada y una srta de gafas en recepción fué muy amable y trató de resolver el problema, sin embargo había otra que fué muy desagradable y que incluso me trató mal dándome una mala respuesta y prácticamente invitándome a irme ya que según ella no tenían mas habitaciones , no es manera de tratar a los clientes, es muy maleducada para estar en recepción
Stayed 1 night in Mar 2023

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

manuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lA ATENCION DEL PERSONAL EXELENTE.

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Imposible descansar en este hotel
Las paredes son de papel de fumar, se escucha absolutamente todo. Las cañerías horribles, cuando se duchaba el de arriba salía agua por nuestra ducha. El bidé estaba suelto y perdia agua por abajo… Le han intentado dar un lavado de cara con la reforma, pero hay hoteles de 2 estrellas mejor que este de “supuestas” 3 estrellas.
Stayed 3 nights in Dec 2022

6/10 Okay

Nathan Micha

Stayed 1 night in Nov 2022

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE ATENCIÓN, LIMPIEZA Y COMODIDAD
Stayed 1 night in Sep 2022

10/10 Excellent

Ferran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mercedes de Josep. Es com jo però en cotxe.
Stayed 1 night in Sep 2022

2/10 Terrible

Karim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Jean-Marc

Liked: Cleanliness
Disliked: Staff & service, room comfort
Chambre rénovée en partie mais qui souffre de la construction ancienne de l’hôtel. Mauvaise qualité des matériaux, mauvaise isolation phonique, literie moyenne. Rapport qualité prix très moyen pour le secteur. Pas de bouteille d’eau, ni bar…. Bref, au prix de la chambre nous nous attendions à beaucoup mieux…
Stayed 1 night in Aug 2022

4/10 Poor

Sophie

Travelled with family
Liked: Room comfort
Déçu déçu déçu déçu déçu
Personnellement je ne recommande ni l’hôtel (même si le personnel est gentil et souriant) et encore moins le quartier. Les photos des chambres ont l’air superbe mais en réalités tout est très vétuste. Le sommier très abîmé, les boiseries aussi. Les rideaux très sale et je ne parle même pas de la vue, même si je ne m’attendais pas à une vue extraordinaire je ne m’attendais certainement encore moins à ce que nous avons eu. Nous avons été réveiller à plusieurs reprise par beaucoup de bruit de quartier jusqu’à environ 4h du matin. Je suis extrêmement déçu, cette escale à Lleida a ne pas retenir ni y revenir.
Huisserie salle de bain chambre
Cuvette abîmée
Vue de notre chambre
Stayed 1 night in Jul 2022

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2022

4/10 Poor

Enric

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Una habitación que es un horno
Si lo que te apetece es asarte como un pollo en la habitación, mientras ves que en la calle hace fresquito, ya sabes dónde venir. En el mes de abril, después de 3 días con temperaturas casi veraniegas, me encuentro con una habitación, a la que el sol de la tarde ha ido calentando y calentando y que hizo que dormir fuera tarea imposible. Me quejé a recepción y su respuesta fue que la calefacción está centralizada y no puede activarse el modo aire acondicionado individualmente. ¿Solución? Abrir la ventana. ¿Sirve de algo? No. Al sólo haber entrada de aire y no una salida, el fresco no entra (pero el ruido sí). Conclusión: no dormimos en toda la noche. Además, la zona, sin ser insegura, tampoco invita a pasearte por ella al ponerse el sol. Podéis consultar otras opiniones, en otras apps de reserva de hoteles y veréis que es un problema generalizad. Incomodidad y confort CERO.
Stayed 1 night in Apr 2022

6/10 Okay

JACQUES

Stayed 1 night in Apr 2022

4/10 Poor

Miquel Angel

Business traveller
Disliked: Cleanliness, property conditions & facilities
Aparcamiento pequeño y complicado para maniobrar. Precio excesivo por la habitación que nos dieron.
Stayed 1 night in Feb 2022

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, room comfort
Sansi park
Hotel muy limpio, personal muy amable y simpático Pros: en pleno centro con parking Contras: cuando se tiraba de la cadena salía agua por debajo, las ventanas costaban de abrir y estaban de reformas. Espero que en unos meses cuando acaben las reformas quede todo mucho mejor .
Stayed 1 night in Jan 2022

8/10 Good

Miguel

Liked: Staff & service
Hotel en obras, se debería de avisar antes de reservar.
Stayed 1 night in Jan 2022

10/10 Excellent

Andre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe nuitée
Superbe nuitée avec 5 amis motards. Très bel accueil ala réception, puis le lendemain avec le patron. Il nous gâté au petit dej…. A recommander sans hésitation. Chambres rénovées….. Spécial motards
Stayed 1 night in Nov 2021

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel de 4☆ pero podria ser de mas. Instalaciones esoectaculares ,habitaciones enormes y personal fantástico
Stayed 1 night in Nov 2021

8/10 Good

Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Trato en recepción perfecto. Habitación falta de limpieza
Stayed 1 night in Oct 2021

8/10 Good

JOSE LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities
Para ir a dormir y ducharte esta bien.. Tampoco se le puede pedir más. 3l punto fuerte, el personal, la chica de recepción muy amable...
Stayed 1 night in Oct 2021

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No os alojéis en este hotel
Una de las peores estancias que tenido en mi vida y eso que viajo habitualmente no limpiaron la habitación de un día para otro no me dieron ninguna solución paredes que parecen de papel de fumar se escucha todo el ruido la limpieza horrible y la atención decepcionante.
Stayed 2 nights in Sep 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
A eviter
Hotel bruyant, chambre non insonorisées, hall de l'hotel correct mais les etages ne sont pas en bon etat, couloir puant la fumée de cigarette. Impossible de dormir avant 1h du matin a cause du bruit. Receptioniste qui donne la clef d'une chambre deja utilisée...Passez votre chemin.
Stayed 1 night in Sep 2021

10/10 Excellent

Juan Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021