All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 71 out of 146 reviews" "
10 - Excellent
71
Rating 8 - Good. 47 out of 146 reviews" "
8 - Good
47
Rating 6 - Okay. 11 out of 146 reviews" "
6 - Okay
11
Rating 4 - Poor. 8 out of 146 reviews" "
4 - Poor
8
Rating 2 - Terrible. 9 out of 146 reviews" "
2 - Terrible
9
9.0/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Poor
Louise
Travelled with family, Travelled with family and small children
I was givin a room at the back of the hotel with no window light and no air access due to the window being on the back of the building i was unable to open the window due to dirty rubbish and a bad smell coming from the back of the property which was covered in rubbish
Very clean tidy property, comfortable beds, need to be driving as there is very little near by,
Industrial area, didnt like the pin number entry system as i cant remember my own pin numbers , never mind another 2 ,over all fine for a short stay
Excellent location for all amenities and Liverpool city centre, property was clean and tidy. Entrance was easy to access and secure. Parking available on the road but it’s heavily trafficked by hauliers etc so safer overall to park in the Regent Hotel car park and pay approx £3.50 for 24 hours. Would definitely recommend the property for a stay at a very competitive price, thank you ⭐️⭐️⭐️⭐️⭐️
Lindsey
Stayed 1 night in Feb 2024
Response from Dockside Lodge Team on 7 Mar 2024
Thank you for taking your time to give us a review, we really do appreciate it!We are very pleased you enjoyed your stay at Dockside Lodge!We hope you welcome you again in the future.
Thank you for taking your time to give us a review, we really do appreciate it!We are happy you enjoyed your stay at Dockside Lodge!We hope you welcome you again in the near future.
8/10 Good
Moira
18 Feb 2024
Moira
Stayed 1 night in Feb 2024
Response from Dockside Lodge Team on 7 Mar 2024
Thank you for taking your time to give us a review, we really do appreciate it!We hope you welcome you again in the future.
Really lovely place and clean room, the kitchen is fully equipped and definitely is a big plus. The heater in the bathroom wasn’t heating the bathroom itself but that was the only negative:))))
Saja
Stayed 1 night in Jan 2024
Response from Dockside Lodge Team on 7 Mar 2024
Thank you for taking your time to give us a review, we really do appreciate it!We are very pleased you enjoyed your stay at Dockside Lodge.We hope you welcome you again in the future.
The only problem was the noisy guests who were still lively at 3.00 am. You can't control them
Barbara
Stayed 1 night in Feb 2024
Response from Dockside Lodge Team on 7 Mar 2024
Thank you for taking your time to give us a review, we really do appreciate it!We are sorry about the guests noise whilst staying at Dockside Lodge, we hope this didn't effect your stay too much!We hope you welcome you again in the future.
Thank you for taking your time to give us a review, we are sorry the property did not meet your needs.Please in the future expand on what we could do to improve our property and your stay.
Rooms was good size, very clean, showers was fantastic, clean shared kitchen with everything you needed including washer and drier.
William Ritchie
Stayed 2 nights in Jan 2024
Response from Dockside Lodge Team on 7 Mar 2024
Thank you for taking your time to give us a review, we really do appreciate it!We are very pleased you enjoyed your stay at Dockside Lodge.We hope you welcome you again in the future.
4/10 Poor
Shaun
Travelled with family and small children
28 Jan 2024
Disliked: Property conditions & facilities
Room was damp with mold on walls ,smelt damp so as we opened room door . Heating was turned off and room cold even thou it was freezing outside ,we then had to wait hours for the room to warm up. On a good note the beds where clean and penty of towels .
Thank you for your feedback Kiya.However, three separate emails are automatically sent via the platform that you booked through. These emails contain your access codes for your hotel and room entry. Unfortunately, if you did not receive these from the platform you booked through you would need to contact the platform directly.We are very sorry you did not get to enjoy your stay!
The hotel is temporarily closed & my money wasn't refunded
olujimi
Stayed 1 night in Dec 2023
Response from Dockside Lodge Team on 12 Jan 2024
Olujimi, the hotel was in fact not temporarily closed on the date you booked to stay.You were sent three separate emails via the platform that you booked through. One of these emails contained your access codes for entry to the hotel and your room. Please ensure you check your messages via the booking platform that you choose to book through for any future stays so that this mistake doesn't occur again. As I can confirm that these emails were sent to you, no refund would be accepted as everything that you needed to access the hotel was sent over on our end. However, we are sorry you did not get to enjoy your stay at Dockside Lodge!
Overall a nice stay, good price, nice room and kitchen. However, the internet did not work well and the area looks and smells a little off. The outside may not look the best, but the inside definetely makes up for it. With clean rooms and comfortable bed and well stocked kitchen.
Justin
Stayed 3 nights in Dec 2023
Response from Dockside Lodge Team on 11 Jan 2024
Thank you Justin for taking the time to give us a review, we are happy you enjoyed your stay with us here at Dockside Lodge overall! Unfortunately, we can not do anything about the location or smell of the area with it being on the docklands. However, we will do as much as we can to provide a great service inside the hotel itself for our guests. We do hope to see you again in the future.
The rooms were generally clean and tidy, although heating took a bit longer than expected. All essential amenities were provided. The location, somewhat secluded, could be perceived as both advantageous and inconvenient, depending on individual preferences. heavy goods vehicle (HGV) traffic
Jamie
Stayed 1 night in Dec 2023
Response from Dockside Lodge Team on 11 Jan 2024
Thank you for your review Jamie, we are glad you were pleased with your rooms and amenities.We are always happy to improve to the best ability we can for our guests.Unfortunately, with the hotel being located on the docklands, the HGV's are something we are unable to control.We do hope this did not affect your stay with us and hope to see you again in the future.
Don’t be put off by the area or views honestly it’s a great base for exploring! 10 minute Uber ride into town. Nice and quiet after a busy bustling day. The kitchen space was brill for keeping our beers cool 😆 and for the all important coffee come morning! Immaculately clean. Perfect for the money!
Laura
Stayed 1 night in Dec 2023
Response from Dockside Lodge Team on 11 Jan 2024
Thank you for your review Laura, we really do appreciate it and love to hear our guests feedback.We are very pleased that you enjoyed your stay with us here at Dockside Lodge!We hope to see you again in the future.
Very clean and secure. Kitchen very clean and equipped.
Only disappointment was no private parking, understandable for price , which was very good. Would recommend it.
Ray
Stayed 1 night in Dec 2023
Response from Dockside Lodge Team on 11 Jan 2024
Thank you for your review Ray, we really do appreciate it.We are glad that you were pleased with the property and amenities provided.Unfortunately, as much as we would love to be able to offer you private parking we are not able to.Although, there is a pay and display carpark next door to our property that our guests are welcome to use for 3.25 for 24hrs.Hope this helps!We hope to see you again.
great place to stay - it is no staff but clear instructions on how to get to your room great room had a tv.
was cosy.
about 7 min uber to invisible wind factory
tommy
Stayed 1 night in Nov 2023
Response from Dockside Lodge Team on 11 Jan 2024
Thank you Tommy for your review, we really do appreciate it.We are glad you enjoyed the stay and we hope to see you again in the near future.
Property is fine to get your head down. Clean (which is the main thing for me) and basic. Nothing in the area at all. 15 min walk to train station into Liverpool.
Stephen
Stayed 1 night in Nov 2023
Response from Dockside Lodge Team on 12 Jan 2024
Thank you for your review Stephen, we do appreciate it.We hope you were please with your stay at Dockside Lodge!
The property to stay in was good , lovely and clean and warm , my only issue was getting something to eat nearby , after walking about a couple of miles , I eve came back and used Just Eat .