Dear Mr./Mrs. Ratnesh,Thank you for taking the time to share your feedback on your recent stay at Pestana Palace Lisboa. We're thrilled to hear that you found our overall hospitality to be brilliant and that you had a positive experience with us.We appreciate your valuable feedback regarding the amenities provided in the rooms. Your comments regarding the vanity kits are duly noted, and we will certainly consider them for future improvements. Our aim is always to exceed the expectations of our guests, and your input helps us to achieve that goal.We hope that despite this minor issue, you were able to enjoy your stay with us and that we will have the pleasure of welcoming you back to Pestana Palace Lisboa in the future.Thank you once again for choosing to stay with us.Warm regards,Patrícia PascoalGuest Service Manager

Dear Mrs. Deborah,Thank you for taking the time to share your feedback regarding your recent experience at Pestana Palace Lisboa. We value all feedback from our guests, as it helps us to continuously improve our services and facilities.We are truly sorry to hear that your experience did not meet your expectations and that you found the property to be misleading. Please accept our sincerest apologies for any inconvenience you may have experienced during your stay.Your comments about the dated and dingy rooms are duly noted, and we will certainly consider them for future improvements. Our aim is always to provide our guests with exceptional experiences, and we regret that we fell short of this during your visit.We would like to assure you that we are committed to providing the highest standard of service and accommodations to all our guests. We hope that you will consider giving us another opportunity to exceed your expectations in the future.If you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to contact us directly.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back to Pestana Palace Lisboa in the future.Warm regards,Patrícia PascoalGuest Service Manager

Dear Mr. Jean, Thank you so much for your kind words! We're thrilled to hear that you found our hotel beautiful, and that our staff was friendly and helpful. It's wonderful to know that you enjoyed the delicious food as well. We can't wait to welcome you back for another fantastic stay at the Pestana Palace.Warm regards,Patrícia PascoalGuest Service Manager

Dear Mr. Alexander, Thank you very much for your fantastic feedback! We're delighted to hear that you enjoyed our hotel, gardens, and Spa. Your kind words about our staff and service mean the world to us. Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. jaspal singh, We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found our rooms clean and spacious and appreciated our friendly service. We take pride in our beautiful palace grounds and building, and we're glad you enjoyed them too. Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Dana, We're thrilled to hear that you enjoyed our historic hotel, our lovely spa, and the attentive service provided by our staff. We're delighted that you found the piano player at the bar amazing.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Deanna, Thank you for taking the time to provide us with your feedback on your experience at Pestana Palace Lisboa. We appreciate your feedback regarding our service and apologize for any inconvenience regarding the amenities not meeting your expectations. We constantly strive to improve and will consider your comments. While we understand your concern about the location, we hope that our dedicated staff and the quality of service provided made your stay enjoyable nonetheless.We would like to thank you for staying at Pestana Palace Lisboa. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Patrícia PascoalGuest Service Manager

Dear Mrs. Michelle,On behalf of the entire team at Pestana Palace Lisboa, we would like to thank you for your kind feedback.we apologize for any inconvenience you experienced during your stay, especially regarding the pool closure and the inconsistency in amenities provided.We want to assure you that we take your comments seriously, and we are currently taking advantage of the low season to enhance our facilities and services for our valued guests. We are working diligently to address the issues you've raised to ensure a more seamless experience in the future.We look forward to hosting you again soon at our hotel!Warm regards, Patrícia PascoalGuest Service Manager

Dear Mrs. KAREN ANNE, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Flávio Granja CoelhoHotel Manager

Dear Mrs. Helen, We were delighted to hear that your recent stay at Pestana Palace Lisboa was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. Raif, We appreciated the time you took to give us your honest opinion on your stay and, in particular, the comments regarding your accommodation. We sincerely apologise for any inconvenience caused during your stay. We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Pestana Palace Lisboa.Kind regards,Patrícia PascoalGuest Service Manager

Dear Mrs. Elizabeth, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Caro Sr. Carlos Rodrigues, Obrigado pelo seu feedback sobre a sua estadia no Pestana Palace Lisboa. Ficámos muito satisfeitos em saber que apreciou a sua experiência e o serviço dedicado, atento e profissional da nossa equipa. O seu reconhecimento enche-nos de orgulho e serve de incentivo para melhoramos continuamente o nosso serviço e almejarmos a excelência.Foi um enorme prazer acolhê-lo como Hóspede. Agradecemos a sua estadia no Pestana Palace Lisboa, e esperamos voltar a recebê-lo em breve.Cordialmente, Flávio Granja CoelhoHotel Manager

Dear Mrs. Suzanne, We were delighted to hear that your recent stay at Pestana Palace Lisboa was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. John, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr./Mrs. Dayou,On behalf of the entire team at Pestana Palace Lisboa, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Virginia, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Palace Lisboa.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. Mark, We were delighted to hear that your recent stay at Pestana Palace Lisboa was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Elsa,On behalf of the entire team at Pestana Palace Lisboa, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Patrícia PascoalGuest Service Manager

Dear Mr. richard, We would like to thank you for sharing this information with us because we can only improve with the valuable feedback provided by our Guests. We would like to apologise for any inconvenience caused during your stay. We are sorry that our team did not meet your expectations. We have already spoken to the team. We are working together to improve the quality of our service and assistance.We hope that, nonetheless, your experience was positive. Thank you for staying with us! We sincerely hope you will give us one more opportunity to rebuild your trust in our team service and to recover your impression of the hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. Dwight, Firstly, we would like to thank you for taking the time to give us your honest feedback on your recent stay at Pestana Palace Lisboa. We value your opinion, as it helps us continuously improve in anticipating our Guests' needs, preferences, and expectations.Unfortunately, there were some issues with your experience at reception. We would like to apologize for any inconvenience caused. We have further investigated the issue. We are taking measures to ensure that unfortunate events like these do not happen again.We would like to thank you for choosing Pestana Palace Lisboa. We hope this inconvenience has not permanently tarnished your impression of our hotel, that we would like to revert during your next stay.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Mary Ann, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr./Mrs. cary,On behalf of the entire team at Pestana Palace Lisboa, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Patrícia PascoalGuest Service Manager

Dear Mr. William, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Donya, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr. Shaun,On behalf of the entire team at Pestana Palace Lisboa, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Hannah, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr. Adam, Thank you for taking the time to give us your opinion on your recent stay. Your opinion is essential for us to improve how we work.We would like to apologise for not meeting your expectations with your accommodation. We have taken immediate action. We are working together with the housekeeping and maintenance teams to amplify the standard controls each accommodation is subjected to before the Guests' arrival, to prevent such inconveniences from happening in the future.We hope that you will give us another opportunity to host you and rebuild your trust in the future. It was a real pleasure for us to have you as our Guest at Pestana Palace Lisboa.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. Alejandro, Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We hope that, overall, you had a positive experience. We would like to thank you for staying at Pestana Palace Lisboa and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. Timothy, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr. George, Thank you for giving us your opinion on your recent stay. Your opinion is essential for us to improve our work.We are sincerely sorry to hear that our facilities did not fully meet your expectations. We regret that this happened. We have shared your comments with our Teams, and we are taking the necessary measures to improve our Guests' experiences.We hope that, overall, you had a positive experience. We would like to thank you for staying at Pestana Palace Lisboa and wish that, in the future, you will give us another opportunity to host you and rebuild your trust. It was a pleasure for us to have you as our Guest.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. Steven, Thank you for your feedback on your stay at Pestana Palace Lisboa. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. We would like to thank you for staying at Pestana Palace Lisboa, and we look forward to welcoming you again soon.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr. Jonathan, On behalf of our entire team at Pestana Palace Lisboa, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Palace Lisboa.Best regards, Patrícia PascoalGuest Service Manager

Dear Mr. Shimon, We were delighted to hear that your recent stay at Pestana Palace Lisboa was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. David, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our facilities. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Palace Lisboa.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mr. David, We were delighted to hear that your recent stay at Pestana Palace Lisboa was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Emily,On behalf of the entire team at Pestana Palace Lisboa, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Gabrielle, We were delighted to hear that your recent stay at Pestana Palace Lisboa was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Palace Lisboa for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Patrícia PascoalGuest Service Manager

Dear Mrs. Katie, Thank you for taking the time to provide us with your feedback on your experience at Pestana Palace Lisboa. Your opinion is crucial for us to improve how we work.We would like to sincerely apologize for not fully meeting your expectations and for any inconvenience this may have caused.We have shared your comments with our teams to ensure that improvements will be made.We would like to thank you for staying at Pestana Palace Lisboa. We hope this experience has not tarnished your impression of our hotel permanently. We would be delighted to change it during your next stay.Kind regards,Patrícia PascoalGuest Service Manager

Dear Mrs.Meghna, On behalf of our entire team at Pestana Palace Lisboa, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Palace Lisboa.Best regards, Patrícia PascoalGuest Service Manager