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Reviews of Suites Mercador

3 out of 5
Suites Mercador
Rua São José No 164, Lisbon

Reviews

8.8

Excellent

Rating 10 - Excellent. 16 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in a 16th century building is a unique experience. The accommodation is comfortable, quiet, and the location is convenient for walking to many sites, as well as good access to the metro, and trams. Our communication with Miguel was good, and he was helpful in offering suggestions.
Stayed 2 nights in Feb 2020
Response from Sónia Veloso - Mercador on 24 Feb 2020
Dear Guest, Thank you very much for your kind words and review. We hope you can stay with us at Mercador when you come back to Lisbon. Warm regards, Sónia Veloso Mercador

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charm in Lisboa on Sao Jose.
The location was in a great location. Close access to a lot of the sights. Restaurants nearby were excellent. In fact, the one next door was great. The hotel had a wonderful charm and is very rustic and cultural unlike many modern, plain hotels. The room was very comfortable. Couldnt have aked for anything better. The peiole we dealt with were very pleasant and accommodating. We would definitely go back.
Stayed 1 night in Oct 2019
Response from Sónia Veloso on 9 Oct 2019
Dear Jay Rubinoff, Thank you for your kind review. It was a pleasure to have you as our guest and we hope to see you again soon at Mercador :) Wish you the best! Warm regards, Sónia Veloso Mercador

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Very very nice stay. The hotel has only 3 rooms but they are phenomenal. It looks as if you were in a palace. The rooms are very thought through. Designer furniture matching the theme of a palace. There is no hotel reception but Miguel and his collegues were always reachable via phone or message, so everything worked smoothly. Would definitely stay again.
Stayed 1 night in Aug 2019
Response from Sónia Veloso on 14 Aug 2019
Dear Guest, Thank you very much for your kind review. In fact, we have 4 apartments, each with different decoration :) We appreciate you have taken some time to review us and hope you can stay with us at Mercador Luxury Apartments when you come back to Lisboa again. Warm regards, Sónia Veloso Mercador Luxury Apartments

10/10 Excellent

Eduardo Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Great Stay !!!
Over all it was a wonderful stay at the Mercador. I came to Lisbon for the first time and Miguel, the manager of the hotel was absolutely wonderful and so helpful with all his suggestions on things to do, places to visit and restaurants to dine at. Really Awesome!! They hotel was great but please keep in mind something that isn’t clear when booking. Mercador is not actually a hotel. It’s guest house apts and they don’t actually provide breakfast. The apts have kitchenette and they stalk it with food and replenish as needed or requested. Butcthey do have housekeeping every day. So overall even though that wasn’t clear I was a wonderful experience
Stayed 5 nights in May 2019
Response from Sónia Veloso/Mercador Guest House on 8 Jun 2019
Dear Eduardo Alfonso, Thank you very much for your kind reply! It was a pleasure to have you as our guest! Warm regards, Sónia Veloso

10/10 Excellent

Nicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and beautiful in every way. definitely would stay again!
Stayed 2 nights in Nov 2018
Response from Ricardo Oliveira on 7 Nov 2018
Dear Nicki, Thank you for your time sharing your experience at Mercador, we really appreciate your kind words. We look forward to welcoming you back to Mercador soon. Best Regards, Ricardo Oliveira

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we checked in we found out that we were fixing our own breakfast with items provided in the room for us. They said they would replenish the items each day, but when we returned from a long day of sigjhtseeing our first day we found that most items, including coffee, had not been replenished. We emailed the manager looking for his help but he ignored our email for over 24 hours until after we had checked out and explained then that "they must have forgotten". Poor excuse.
Stayed 2 nights in Sep 2018

6/10 Okay

SAVITHRI

Not worth the price
Mercador was ok but for the cost not worth it. First of all the apartment is located in a side street and we had to stand outside inspite of telling them that we have an early arrival. The breakfast which was supposed to made to order was hard bread in the fridge, couple yogurts, and rotten fruits. Coffee machine was like from 1900s and it took us several trials to make coffee. Our flight got cancelled due to weather in Newark and we arrived a day late but we were forced to pay for the night we were not there. Overall not a very good experience even though the person Andre and Miguel tried to respond to us and help us with getting uber etc.
Stayed 3 nights in Aug 2018

8/10 Good

Chris, Lagos, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to downtown
Hotel was somewhat age-worn but an excellent experience. We intend to stay there again! There was a staff member in the street who greeted me by name when we drove up and walked us through the parking garage procedures before seeing us to our rooms.
Stayed 1 night in Feb 2018
Response from Ricardo Oliveira on 28 Feb 2018
Dear Chris, Thank you for your time sharing your experience at Mercador Luxury Apartments, we really appreciate your kind words. We look forward to welcoming you back to Mercador soon. Best Regards, Ricardo Oliveira

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Feb 2020
Response from Sónia Veloso - Mercador on 4 Mar 2020
Dear Guest, Thank you for your kind review. We hope you had a pleasant stay with us at Mercador in Lisbon! Warm regards, Sónia Veloso Mercador

10/10 Excellent

NAMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Sónia Veloso - Mercador on 15 Feb 2020
Dear Nami, Thank you very much for your review. We hope you can stay with us at Mercador in a nearest future! Warm regards, Sónia Veloso Mercador

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
volveré
Un lugar con mucho encanto y comodidad
Stayed 4 nights in Jan 2020
Response from Mercador on 10 Feb 2020
Dear Cristina, Thank you very much for your review. We appreciate you have enjoyed your stay with us! Hope to see you again in a nearest future! Warm regards, Sónia Veloso Mercador

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Mercador on 4 Jan 2020
Dear guest, Thank you very much for your review. We appreciate you have enjoyed your stay with us! Hope to see you again in a nearest future! Warm regards, Sónia Veloso Mercador

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful historic venue. So beautiful.
Stayed 2 nights in Dec 2019
Response from Mercador on 26 Dec 2019
Dear Annette, Thank you very much for your kind review. We hope you can come back and stay with us one more time at Mercador. Warm regards, Sónia Veloso Mercador

10/10 Excellent

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite Mercador was loveley and we really recommend it. We had two wonderfull nights there. The apartment is gorgeous with a nice bathroom and a very comfortable bed. I
Stayed 2 nights in Nov 2019
Response from Mercador on 21 Nov 2019
Dear Malin, Thank you for your kind review. It was a pleasure to have you as our guest! We hope you can stay with us at Mercador once more you came to Lisbon in a near future. Warm regards, Sónia Veloso Mercador

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アパートメントタイプのため、ホテルのエントランスは分かりづらいですが、事前にスタッフの方とやり取りをして、到着間際にエントランスで待っていてくれました。 内観は非常に素晴らしく、素敵なヨーロッパの雰囲気を味わうことが出来ました。 また、リスボンに行く機会があれば、利用したいと思います！
Stayed 3 nights in Oct 2019
Response from Mercador on 21 Nov 2019
Dear Guest, Thank you for your kind review. We hope you can stay with us at Mercador if you ever come back to Lisbon! Warm regards, Sónia Veloso Mercador

8/10 Good

Abchan, 東京

Liked: Staff & service
Disliked: Property conditions & facilities
キッチンのコーヒーメーカーやトースターなど壊れていたり使えないものがありました。フロントがないので常に管理人に連絡する必要があります。ロケーションとしてはバイシャ地区など中心部に近く便利です。管理人にはショートメールで24時間連絡がついたので問題はなかったのですが、フロントがないのは若干不安でした。
Stayed 2 nights in Sep 2019
Response from Bruna Sousa on 23 Sept 2019
Dear Guest, We are going to take under consideration your suggestions of improvement. We appreciate that you have taken some time to review us and hope to see you in another time you came to Lisbon and stay with us here in Mercador Luxury Apartments. Warm regards, Bruna Sousa

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
コーヒーメーカー、トースターが動かず、使えなかった。
Stayed 2 nights in Sep 2019
Response from Bruna Sousa on 19 Sept 2019
Dear Guest, We are going to take under consideration your suggestions of improvement. We appreciate that you have taken some time to review us and hope to see you in another time you came to Lisbon and stay with us here in Mercador Luxury Apartments. Warm regards, Bruna Sousa

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O espaço é incrível e a localização perfeita! Tudo de muito bom gosto e o nosso anfitrião Miguel muito gentil e atencioso.
Stayed 3 nights in Jul 2019
Response from Sónia Veloso on 4 Aug 2019
Caro hóspede, Agradecemos o seu simpático comentário. Foi um prazer tê-lo connosco como nosso hóspede no Mercador Luxury Apartments. Esperamos que possa ficar connosco numa próxima viagem a Lisboa. Cumprimentos, Sónia Veloso

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Ambiente, sehr gute Lage. Aktuell leider Baustelle in der Straße und daher etwas mehr Lärm am Morgen - aber wer die Stadt kennen lernen will, der möchte ohnehin früh aufstehen. Leider hat es im Bad unangenehm gerochen.
Stayed 3 nights in Mar 2019
Response from Sónia Veloso on 3 Apr 2019
Thank you for your kind comment. We appreciate that you have taken some time to review us and hope to see you in another time you came to Lisbon and stay with us here in Mercador Luxury Apartments! Warm regards, Sónia Veloso

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Sónia Veloso on 26 Feb 2019
Thank you very much for your review. We hope you can visit us when you came to Lisbon again! Warm regards, Sónia Veloso

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Ricardo Oliveira on 7 Nov 2018
Dear Marcos, Thank you for your time sharing your experience at Mercador. We look forward to welcoming you back to Mercador soon. Best Regards, Ricardo Oliveira

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joli appartement
Accueil sympathique par la personne de contact joignable pendant tout le séjour Ménage journalier Points forts : - très bien situé, au centre de la vieille ville, très proche des quartiers de Rossio, Bairro Alto, Chiado, Graça, Castelo - literie de très haute qualité Points faibles : - insonorisation (simple vitrage) mais heureusement la nuit le quartier est très calme - petit déjeuner : ce n'est pas un hôtel, donc pas de service de petit déjeuner, il faut préparer son repas soi-même avec les produits mis à disposition dans le réfrigérateur (lait, jus de fruits, oeufs, beurre, un pack de fromage et un pack de jambon, pain brun tranché) - Réapprovisionnement journalier mais un peu aléatoire par la femme de ménage...
Stayed 4 nights in May 2018
Response from Ricardo Oliveira on 5 Jul 2018
Dear Guest, Thank you for your time sharing your experience at Mercador Luxury Apartments, we really appreciate your kind words. We look forward to welcoming you back to Mercador soon. Best Regards, Ricardo Oliveira

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fremragende ophold
Søde og hjertelige mennesker. Fint med morgenmad på værelset. Perfekt lokation. Intet at udsætte
Stayed 3 nights in Mar 2018
Response from Ricardo Oliveira on 4 Apr 2018
Dear Henrik, Thank you for your time sharing your experience at Mercador, we really appreciate your kind words. We look forward to welcoming you back to Mercador soon. Best Regards, Ricardo Oliveira

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tivemos uma excelente estadia no hotel Mercador em Lisboa; muito bem localizado, aconchegante e com quartos enormes , nós amamos.
Stayed 3 nights in Mar 2018
Response from Sofia Duarte on 20 Mar 2018
Thank you so much! Best Regards, Sofia Duarte

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização e custo beneficio
Muito positiva nossa experiência no Mercador. Viajamos eu, meu marido e filha de 2 anos e fomos muito bem recebidos e acomodados. A localização é ótima. Literalmente em frente ao metrô avenida (só passar por dentro da galeria Tivoli Forum). Muitos restaurantes e tabernas a poucos metros. Enfim, perfeito! Euzébio foi extremamente atencioso conosco! Recomendo e certamente ficaremos no Mercador em uma próxima viagem à Lisboa.
Stayed 2 nights in Oct 2017
Response from Ricardo Oliveira on 10 Nov 2017
Car@ hóspede, Agradecemos o seu amável comentário e por ter escolhido o Mercador Luxury Apartments. Esperamos voltar a recebê-la numa próxima visita a Lisboa. Com os melhores cumprimentos, Ricardo Oliveira Mercador Luxury Apartments

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Wochenende
Der Empfang durch John war bereits ein sehr angenehmes Erlebnis, seine Tipps sehr hilfreich. Das Ambiente der Suite ist luxuriös. Selbstverpflegung am Morgen in der Kitchenette eine gute Sache. Und die Lage ist ausgezeichnet, so nahe am Zentrum, wir gingen ganz oft zu Fuss und genossen die Spaziergänge. Einziges Manko war, dass die Eigentümer/Mieter im Stockwerk über uns sehr lange auf waren in der ersten Nacht, nicht wirklich laut aber die Zimmerdecken sind nicht so gut schallisoliert. Trotzdem ein tolles Gesamterlebnis und wir gehen sicher wieder hin!

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suíte linda e com ótima localização
Adoramos a nossa estadia no Mercador, suíte linda e extremamente confortável! Perfeito para os últimos dias da lua-de-mel.

8/10 Good

Lena, Karlstad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lisbon
Ett annorlunda hotell, mer likt ett vanligt hyreshus. Fanns ingen reception men personal kom direkt man ringde. Bra läge mitt i stan vid avenyn och gångavstånd till det stora shoppingområdet Chiado. Rummen mysigt inredda, antikt och nytt blandat med mycket rysch och pysch. Fanns ett kitschenett så man kunde fixa frukost och ev. enklare rätter. Kylskåpet var laddat med det som behövdes för en ok frukost. Otroligt trevlig och tillmötesgående personal. Enda nackdelen var att det var lite kyligt i rummen, men det är ju höst även där.