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Reviews of City Center Guest House

2 out of 5
City Center Guest House
Rua Augusta 188, 1 andar, Lisbon

Reviews

6.8
Rating 10 - Excellent. 7 out of 30 reviews" "
Rating 8 - Good. 8 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 4 out of 30 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

roger

Liked: Cleanliness, staff & service
Location was good, a short distance to metro, hop on busses train stn. Close to waterfront and AlfamA district.
Stayed 1 night in Apr 2024
Response from Guilhermina on 22 Apr 2024
Thank you for your rating.

2/10 Terrible

Kevin

Stayed 1 night in Sep 2023

10/10 Excellent

Antoinette

Stayed 4 nights in Jul 2023

4/10 Poor

Marcel, Cascais

Liked: Cleanliness, staff & service
Disliked: Amenities
The downside of the room is the NOISE coming from the busy street! The big windows is single glass and has no vedation on the corners, you gonna hear everything from the busy street until 2am!
Stayed 4 nights in Nov 2021
Response from Daniel on 29 Aug 2023
Hi Marcel. Thank you for your review. I want to inform that we have now sound proof window double glassed. Best regards

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Guilhermina on 15 Jan 2020
Thank you .for your stay with us

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Even though it was the same day I wanna was the day I wanna was a good night I wanna was
Stayed 2 nights in Nov 2019

6/10 Okay

boogii, UK

Liked: Cleanliness, property conditions & facilities
Brilliant base for exploring Lisbon
Everything about this hostel is pretty standard, and you get everything you would expect. Its clean, the rooms are a little cramped but generally comfortable, and there is room for private storage. The greatest thing about this place, though, is its location. Located smack bang in the centre of the Rua Augusta, in downtown district of Baixa, it is the perfect place to explore Baixa, Alfama and the Barrio Alto, which are all within easy walking distance. Its also only a five minute walk to Cais do Sodre station where you can get to Belem or Cascais/Estrodil quickly and cheaply. Simply an excellent location to base yourself for a Lisbon excursion. Plus its very, very affordable.

10/10 Excellent

LD, washington, dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfect location & fits the cheapo's budget!
Nice, central, safe place to stay! bargain price for dorms makes it a winner. Breakfast was a treat with rich coffee to start off your day.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Stein-Erik

Stayed 2 nights in Aug 2022
Response from City Center Guest House on 23 Aug 2022
Hi Stein Thank you.

6/10 Okay

Bruno

Stayed 1 night in Mar 2022
Response from City Center on 12 Mar 2022
Thank you Bruno

8/10 Good

casanova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from Guilhermina on 9 Dec 2021
Merci de rester avec nous. bonne journée.

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location on one of the main streets!
Perfect location, you can walk to everything. we got an text message from them with the codes for the main door and our room door plus if yuo had any questions there is a receptionist there as well. kitchen with everything you need if you want to make your own food and several bathrooms which are clean and have shampoo and towels that you are free to use. if you dont have any problem with the walls are a little bit thin and sharing bathrooms with other guests as well then this is the perfect place to stay in lisbon
Stayed 3 nights in Feb 2020

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia no City center
Bem localizado, pessoal super simpático e acessível, tudo muito limpo, cozinha limpa e preparada com tudo o que necessitamos. Aconselho e voltarei de certeza.
Stayed 3 nights in Jan 2020
Response from Guilhermina on 5 Feb 2020
Obrigado por hospedar conosco. Agradecemos o seu feedback

6/10 Okay

SUNG WON

Travelled with family
Stayed 3 nights in Jan 2020
Response from Guilhermina on 5 Feb 2020
Thanks for staying with us. We appreciate your feedback

4/10 Poor

Verified traveller

Travelled with partner
沒有暖氣,要改房間請再早一點通知
Stayed 1 night in Dec 2019

10/10 Excellent

ana paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Ficamos muito pouco, porém muito satisfeitas. A localização é a melhor de todas! Vale a pena!
Stayed 1 night in Dec 2019
Response from Guilhermina on 5 Feb 2020
Obrigado por hospedar conosco. Agradecemos o seu feedback

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia não aconteceu, porque o aspecto do local em questão não correspondia em nada ao que vi quando fiz a reserva . Pelo que tive que procurar uma alternativa sendo que ainda por cima ia acompanhada pelo meu filho. Gostaria de saber se existe alguma forma de ser reaver o valor pago por esta estadia da qual não usufrui nada. Obrigada
Stayed 2 nights in Nov 2019

8/10 Good

Aleksandra

Travelled with group
Stayed 1 night in Nov 2019
Response from Team City Center on 3 Dec 2019
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Bom
Boa, ótima localização mas se você quer dormir durante a tarde após uma viagem esquece. Mas no geral foi ótimo, localização, quartos e casa de banho nota 10
Stayed 1 night in Nov 2019

2/10 Terrible

Hugues

Disliked: Staff & service
We did not have the room. We had to book somewere else. No room door code and no body answer the phone call. We need to be refund becauar we did not have acess to the room
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malgré l’appréhension d’arriver à l’hostel après avoir lu les différents commentaires, nous avons été surprises par la propreté et la convivialité du lieu. En effet, nous avons été bien accueillies par les hôtes qui ont été aux petits soins tout au long du séjour. Du à l’emplacement idéalement situé de l’hostel dans une des rues principales de la ville, quelques bruits sont à prendre en compte sans que cela ne soit désagréable pour autant. Enfin, l’auberge offre toutes les commodités afin de se sentir comme chez soit. Nous recommandons vivement cette auberge.
Stayed 5 nights in Sep 2019

6/10 Okay

Philippe, Grasse

Liked: Cleanliness, staff & service
Excellent rapport qualité / prix
Placé dans LA rue ou il faut être ! Prêt de tout. Métro à 100 m

4/10 Poor

Renè V., Copenhagen

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A very noisy place
Beliggenheden burde være perfekt, men den vedvarende støj døgnet rundt , gjorde det til et helvede at sove ordentligt ud til gaden, i et klaustrofobisk lille rum med 6 senge og ingen luft! Kan desværre ikke anbefales!!

6/10 Okay

Verified traveller

Liked: Staff & service

2/10 Terrible

Claudia, Brasil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Good location, average/ very poor hotel.”
I stayed here in April 2014. It's a 02 minute walking to Praça da Figueira and Rossio, close to the bus station, so the location is really great. The room and bathroom was incredibly small, even for a European hotel. The free WiFi was not working at any point in the room nor the kitchen, only at reception ( that is not exactly a reception). Free breakfast is not so good, they are not polite as they inform only one tost and one cofe or tea each guest. The rooms does not have keys nor lockers to leave your luggages. Front desk staff were not friendly, they don´t know how to explain the places where you want to visit, don´t have any suggesting of sights to see and how to get to them. The rooms are very noisy as the main street is Av. Augusta, so, late at night you can hear people talking and laughing while sleeping. I don't think I would stay at this hotel again, but it was alright for the price we paid

8/10 Good

marc, tours 37000

Liked: Cleanliness, staff & service, room comfort
EMPLACEMENT EXEPTIONNEL
Personnel très agréable et disponible.Idéal pour visiter Lisbonne à pas chére

8/10 Good

Metu

Liked: Cleanliness, staff & service, property conditions & facilities
Hintaan nähden ihan 10+ arvoinen pieni ja siisti hostelli. Meillä oli 2hlö huone, näin tammikuussa hieman viileä sisällä mutta meille myös tarjottiin lisälämmitintä. Saimme myös extrapeiton pyynnöstä. Käytössä siisti yhteiskeittiö, aamupala kuuluu hintaan (kahvi, tee, mehu, toast). Oikein mukava ja avulias henkilökunta. Hävitin kalliin kelloni sekä kaveri laturin ja molemmat löytyivät vastaanotosta. Ainut miinus (joka ei sekään suuri) oli huono äänieristys (käytävän/kadun äänet kuuluivat huoneeseen) mutta sekin ongelma ratkaistiin korvatulpilla. Hostellin sijainti aivan loistava, ratikka/bussipysäkeille muutaman minuutin matka sekä metro Baixa-Chiado 5min päässä (lentokentältä about puolituntia). Kaikki shoppailupaikatkin ihan lähellä. Ei voi kun suositella!

6/10 Okay

Pareja, Galicia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
La situación es inmejorable, en el centro de la Baixa de Lisboa. Pero lo primero que sorprende es que hay que acceder a través de una tienda de souvenir. Hay dos baños compartidos y una cocina donde dan un desayuno aceptable y cada uno puede hacerse su comida si quiere. La terraza es un patio de luces bastante pequeño y feo. Las habitaciones no están insonorizadas como se anuncia, de hecho, dormir una siesta es complicado si no tienes tapones para los oídos. No hay aparcamiento en el hostel y lo más cercano son los parking de pago en la Plaza de Figueira y Restauradores. O bien, buscar algún otro sitio de aparcamiento de pago. Yo no vi ninguna zona de ordenadores aunque sí hay wifi gratis. No había calefacción en la habitación pero nos pusieron un radiador eléctrico.