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Reviews of ibis Lille Lomme Centre

3 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 249 reviews" "
Rating 8 - Good. 144 out of 249 reviews" "
Rating 6 - Okay. 30 out of 249 reviews" "
Rating 4 - Poor. 15 out of 249 reviews" "
Rating 2 - Terrible. 4 out of 249 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis team Lille Lomme Centre
We were there with family for the world cup rugby. While expensive on match day, and a metro trip into town. I was expecting those things. I don't normally write reviews but both of the team members at front of desk and in breakfast area made such an effort to make sure everything was OK - and to help us as we don't speak french i wanted to say how much it was appreciated. Our rooms were compact, but very clean. Breakfast was really good and work areas handy. Some rooms are two singles pushed together - some double bed - so check what you need. What a difference a friendly, enthusiastic, welcoming team can make. Simple, and practical, but really impressed.
Stayed 2 nights in Oct 2023
Response from Baptiste et son équipe on 13 Oct 2023
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lille Lomme Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Andrew, Sevenoaks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice, clean and easy hotel. Staff were super friendly and the main socialising area was great.
Stayed 2 nights in Oct 2023
Response from Baptiste et son équipe on 13 Oct 2023
Dear Mr, We very much appreciate your comments regarding your stay at the ibis Lille Lomme Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Max

Stayed 1 night in Sep 2023
Response from Baptiste et son équipe on 13 Oct 2023
Dear Mr, We very much appreciate your comments regarding ibis Lille Lomme Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from RECEPTION on 28 Sept 2023
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Baptiste et son équipe

8/10 Good

Audrey

Travelled with family
Liked: Staff & service
The room was really small and there was only one power outlet in our room. But the staff was truly outstanding and the parking was easy.
Stayed 3 nights in Mar 2023
Response from Baptiste et son équipe on 14 Mar 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Baptiste et son équipeDirecteur

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Stayed 1 night in Aug 2021

10/10 Excellent

Hugh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice to have a hotel where you can get a meal cooked on the premises and where there is still a good level of service despite the restrictions. Parking on site is a bonus!
Stayed 1 night in Mar 2021

10/10 Excellent

Dimitrios

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Response from la direction on 2 Sept 2020
Bonjour Nous vous remercions d’avoir pris le temps de partager votre séjour Au plaisir de vous recevoir Cordialement

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
I did not like the tv. Because there is not one inglês canal. no even the news one. The hotel is ok, small , clean and the location is very good. Close the underground station.
Stayed 1 night in Nov 2019
Response from La Direction on 9 Dec 2019
Hello and thank you for your comment after your stay. We have taken into account your remarks and hope to see you again very soon. Sincerely

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for short stop over
The hotel was fine for a short stop of one night. It is an hours walk to the centre of Lille. The restaurant looked pleasant, although we didn’t eat in. The family room was very comfortable with plenty of space. It could have done with having a kettle in the room though.
Stayed 1 night in Aug 2019
Response from La Direction on 13 Sept 2019
Hello and thank you for your comment. We are delighted that you had a pleasant stay. We hope to see you soon !

8/10 Good

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from La Direction on 15 Sept 2019
Merci d'avoir séjourner dans notre établissement ! À très bientôt !

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very good value for money and a simple but great restaurant in house. Brilliant service from the staff!
Stayed 1 night in Jul 2019
Response from Jeremy on 24 Jul 2019
Many thanks for your comments. It's a real pleasure. See you for a next stay in Lille

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice clean hotel. Easy booking. Available parking. The only thing that's missing is coffee in room and vending machines downstairs for snacks
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jan 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in the suburbs
Came with a car for La Braderie. 2mins walk to the metro. Parking & WiFi as advertised. Restaurant on site
Stayed 3 nights in Aug 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value. Would stay again.
Good value. Air conditioning not great. Breakfast good. Carparking excellent. Good friendly accommodating staff.
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Room smelt cigarette
When I got to the hotel, the restaurant was under refubishment. I could hear someone talking inside and made my presence known but noone came out. I buzzed the ring bell twice, still noone, but could still hear someone talking in the refishement area. It was only on the 3rd buzz that the receptionist came out looking annoyed by my presence. I got the keys to my room and to my deception, the room smelt cigarette. I kept the window open until almost midnight but the smell was still in the room. The next morning, because i was running a bit late, I called the reception and asked them to get my invoice ready so I don't have to wait for it. They said it was ready. But it's only when i got to the reception that the guy started doing it and actually wanted to charge me twice when i had already paid for the room. I usually like Ibis hotels but this was exremely disappointing between the receptionist attitude and the smell. No, thank you. Not this one again.
Stayed 1 night in Jun 2018

10/10 Excellent

Ted, Philadelphia, PA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my business trip
I will stay here again the next time I am on the west side of Lille. Nice helpful staff. Very comfortable bed. Clean room. Room convenient for doing work. Good breakfast.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Mehmet Zafer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service

8/10 Good

Russell, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short stay
Apart from the room being a little cramped, we could not fault it, though 8 euros per night for parking was a little excessive. The staff were particularly helpful. We would use it again.

10/10 Excellent

costello/turnbull, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service and great room
The hotel is about 15 minutes from lille centre, but dont be put off. The service is fabulous all staff were great and very helpful. The room was wonderful, we stayed 3 days and used a hire car to get to yepes to flanders fields, took us 35 minutes and the drive was spectacular. There is a metro station within a few minutes walk- metterie?.. from memory. The restaurant serves excellent food at very reasonable prices, you wont be disappointed, we would definately stay here again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nive hotel, well located
The hotel was well located, just a few minutes from the subway station. The personnel was very helpful. The room was large and clean, with a nice bathroom. The underground parking was useful, even if you can find parking spaces in the surrounding streets.

8/10 Good

Trish, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in suburb close to metro station.
The room was nice and big and we were dancing with joy after staying in poky hotel rooms in Paris. There was parking facilities in the hotel for our hired car which made it convenient. The hotel staff were friendly and helpful. They provided us with a map of Lille and places of interest to see. They gave us instructions on how to get to the metro nearby and where to get off in town. They also recommended where to try provincial food for dinner. The breakfast was lovely with a variety to choice from. Overall we had a pleasant overnight stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service and easy commute
Don't be put off by the location of this hotel. The metro connection is frequent and it takes about 14-20 minutes to get to the centre of town. The hotel staff were very friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Better than expected
Pleasantly surprised by the standard of the rooms, the actual building and corridors were a bit dated but that didn't really matter. The price was very reasonable. Basic, clean, modern, simple rooms with comfortable beds. Didn't end up paying for parking because we found free street parking. Thanks to places like these, we are able to afford weekend getaways more often!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Hotel, Lomme
I have used this hotel many times for a one night business stay. The staff are always welcoming and most speak very good English. The rooms are simple but clean, the breakfast is substanial and it has a secure car park. It is functional rather than a destination, but the stay is always welcoming. Will be using again.

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities
séjour
nous avons passé trois jours agréables
Stayed 3 nights in Oct 2023
Response from Baptiste et son équipe on 2 Nov 2023
Bonjour Monsieur, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour. Nous espérons avoir de nouveau le plaisir de vous accueillir dans le nord. Cordialement

10/10 Excellent

Laurent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Equipe très accueillante et à l'écoute, tout était parfait !
Stayed 1 night in Sep 2023
Response from RECEPTION on 21 Sept 2023
Bonjour Monsieur, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour.Nous espérons avoir de nouveau le plaisir de vous accueillir dans le nord.CordialementBaptiste et son équipeDirecteur

2/10 Terrible

Zaryouh

Stayed 1 night in Jul 2023
Response from Etienne - Réception on 6 Jul 2023
Monsieur Z., Nous vous remercions d'avoir pris le temps de nous faire un retour sur votre séjour, nous sommes navré que le temps passé chez nous n'ai pas été à la hauteur de vos attentes. Pouvez-vous développer votre commentaire? Afin que nous puissions nous améliorer et éviter que nos clients vivent une mauvaise expérience, n'hésitez pas à revenir vers nous.

8/10 Good

augustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable
très bonne situation, l’hôtel dispose d’un parking, très bon accueil les chambres sont petites mais la literie est bonne et la chambre insonorisée le petit déjeuner était varié, la machine pour boissons chaudes était en panne et le personnel a trouvé une solution pour que chacun est son choix nous recommandons
Stayed 1 night in May 2023
Response from RECEPTION on 5 Jun 2023
Bonjour, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour. Nous espérons avoir de nouveau le plaisir de vous accueillir dans le nord. Cordialement l'équipe de LOMME

2/10 Terrible

REMI

Travelled with family
Stayed 1 night in Apr 2023

10/10 Excellent

michel

Stayed 2 nights in Mar 2023
Response from Baptiste et son équipe on 14 Mar 2023
Bien cher client, 1000 mercis d'avoir pris le temps de poster votre avis s Votre satisfaction est en effet notre meilleure récompense et un encouragement à persévérer. Au plaisir de vous accueillir Cordialement

10/10 Excellent

carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top*****
Tout d'abord merci pour votre gentillesse .Notre séjour au top. de passage pour nous rendre chez le vétérinaire avec notre minou .vous nous avez fais passer un merveilleux séjour et d'ailleurs nous reviendrons pour le plaisir
Stayed 1 night in Feb 2023
Response from Baptiste et son équipe on 3 Mar 2023
Wahoo !!!!!!!!!! Merci pour votre avis !! Nous sommes ravis que vous ayez passé un bon séjour chez nous ! Au plaisir de vous revoir parmi nous ! Cordialement Baptiste et son équipe Directeur

10/10 Excellent

Françoise

Stayed 3 nights in Feb 2023
Response from Baptiste et son équipe on 11 Feb 2023
Bonjour, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour. Nous espérons avoir de nouveau le plaisir de vous accueillir dans le nord. Cordialement Baptiste et son équipe

10/10 Excellent

Nadine

Stayed 1 night in Jan 2023
Response from Baptiste et son équipe on 26 Jan 2023
Bonjour, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour. Nous sommes ravies d’apprendre que votre visite parmi nous vous a donné satisfaction. Nous espérons avoir de nouveau le plaisir de vous accueillir dans le nord. Cordialement Baptiste et son équipe Directeur

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2023
Response from Baptiste et son équipe on 26 Jan 2023
Bonjour, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour. Nous sommes ravies d’apprendre que votre visite parmi nous vous a donné satisfaction. Nous espérons avoir de nouveau le plaisir de vous accueillir dans le nord. Cordialement Baptiste et son équipe Directeur

4/10 Poor

Noria

Stayed 1 night in Jan 2023
Response from Baptiste et son équipe on 26 Jan 2023
Bonjour, Nous tenons à vous remercier d’avoir pris le temps de transmettre votre commentaire suite à votre séjour. Cordialement Baptiste et son équipe Directeur

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le personnel très sympa
Stayed 4 nights in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Fabrice

Stayed 2 nights in Nov 2022

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre. personnel accueillant.
Stayed 1 night in Sep 2022

8/10 Good

Amandine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien pour un hotel de passage bien situé
Chambre simple mais propre et fonctionnelle Dommage que le parking soit payant Chambre petite Quelques problèmes de fermeture de porte automatique... bien verifier avant de sortir car ne se ferme pas Mais bon hotel bien situé
Stayed 1 night in Sep 2022

10/10 Excellent

Domagala

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Baptiste et son équipe Directeur on 19 Aug 2022
Wahoo !!!!!!!!!! Merci pour votre avis !! Nous sommes ravis que vous ayez passé un bon séjour chez nousAu plaisir de vous revoir parmi nous ! Cordialement

8/10 Good

Noria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel propre bien entretenu personnel souriant engagé super sympa
Stayed 2 nights in Jul 2022

10/10 Excellent

Djafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Frédéric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

maryvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Nous y retournons si l’occasion se presente
Stayed 3 nights in Apr 2022
Response from Baptiste on 7 Apr 2022
Bonjour wahoo!!merci beaucoup pour votre commentaire Au plaisir de vous recevoir Cordialement