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Reviews of Hôtel du Stade ex Kyriad direct Lille - Villeneuve d'Ascq

2 out of 5
Hôtel du Stade ex Kyriad direct Lille - Villeneuve d'Ascq
Angle Boulevard de Valmy, Rue Entre-Deux-Villes, Villeneuve-d'Ascq, Nord

Reviews

6.2
Rating 10 - Excellent. 52 out of 369 reviews" "
Rating 8 - Good. 109 out of 369 reviews" "
Rating 6 - Okay. 84 out of 369 reviews" "
Rating 4 - Poor. 67 out of 369 reviews" "
Rating 2 - Terrible. 57 out of 369 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anas, Charlotte

Business traveller
Liked: Cleanliness, property conditions & facilities
Very good hotel
Stayed 1 night in May 2023

10/10 Excellent

Chris

Stayed 1 night in Jun 2022
Response from Cécile on 26 Jun 2022
Bonjour Chris, Merci de nous avoir laissé un avis. Nous sommes ravis que votre séjour ait été agréable et espérons vous accueillir à nouveau prochainement. Bien cordialement,

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location
Central location with free parking. Room was small but very clean. Bed was a bit hard but whole experience was comfortable. Only downside was that the shower had to be hand held as the wall bracket did not work.
Stayed 2 nights in Jun 2022
Response from Cécile on 27 Jun 2022
Bonjour Dawn, Merci pour votre commentaire. Nous sommes ravis que vous ayez passé un agréable séjour et espérons vous revoir prochainement. Nous notons votre remarque à propos de la douche, des réparations sont prévues dans notre établissement pour l'été. Bien cordialement,

10/10 Excellent

Khadija

Stayed 1 night in May 2022
Response from Cécile on 7 May 2022
Madame, Monsieur, Nous vous remercions pour votre commentaire. Nous sommes ravis que vous ayiez passé un agréable séjour dans notre établissement et espérons vous revoir lors d'un prochain séjour. Bien cordialement,

8/10 Good

Dawn

Stayed 1 night in Apr 2022
Response from Cécile on 13 Apr 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location very good value for money. Free parking a major plus.
Stayed 1 night in Mar 2022
Response from Cécile on 23 Mar 2022
Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

10/10 Excellent

Gabriel

Stayed 17 nights in Feb 2022

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did the bed and the view to the car park. Not far away for the shopping centre walking distance, very quite area. Staff very helpful, I enjoy my stay and it is a great place to be.
Stayed 3 nights in Nov 2021
Response from Cécile on 25 Dec 2021
Dear customer, Thank you for your post-stay review. We are very grateful you spent a good time in our hotel. We hope you will be back soon. Best regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
close to shopping center and restaurants, 1 night and away
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Very hot in the room, no air conditioning. Nowhere to put washbag or clothes in the ensuite.
Stayed 1 night in Jul 2019

10/10 Excellent

Wim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service is non existent; they'll rip you off as will Expedia if you plans change.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you're on a tight budget, sure :)
Most things appeared broken, like shower doors in the bathroom couldn't shut tight and the toilet paper holder was broken (They fixed it after a couple of days with some duct tape!). The light bar above the bed was very ... wonky... I was afraid it would fall in my face. The bed sheets were alright, but there was a burn hole from a cigarette in the blanket. The room is tiny, but it's okay, though! From my stay there, I'd say 1 of the 5 or 6 employees speak English. One of them didn't understand "31", the room number. I can live with that, but the last day we were checking out, the guy at the counter tried to have us pay 136 euros for what he said was "City Tax", which on the sign says 0.99 euros/day/person... And we didn't stay for more than 2 months ;), we stayed 5 nights. I convinced him he was wrong after a long long chat back and forth, but he didn't understand me very well. They keep the room clean it appears, but everything is so old and broken that you don't really notice it.

8/10 Good

Beverley, Lincoln

Liked: Cleanliness, staff & service, room comfort
Friendly if slightly down at heel
Lovely staff. The decor could do with updating (not on purely aesthetic grounds, my shower door fell off!), and I only had one power socket. However the room was adequate, and well cleaned and serviced. All the desk staff spoke brilliant English and were friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Kas, Glasgow

Liked: Staff & service
Good Value
Its a budget hotel its clean and the staff were efficient. I paid £17 a night and got more than i expected. I was only there 3 nights to visit my daughter who is studying in Lille and it means i can visit her more ofter, If you want luxuary hotel, pay for one. Some of the reviews for this hotel where quite outrageous as it is a budget hotel and it was great value for money.

2/10 Terrible

cozgiz8

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother!
After a long drive across from France the last thing you want is to be greeted by a rude receptionist! After actually being questioned over why we are in France if we can't speak french, she then couldn't understand why we couldn't hit Hotel Star on the barrier in order for her to raise it. And yet the words "Hotel Star" never appeared on the barrier! To sum up our experience we told her to cancel the booking & proceeded into the centre of Lille. After we parked the car we were extended a warm welcome at the Grand Hotel Lille!

2/10 Terrible

Jojo, Dover

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Stars
Nothing positive to say. Smelly, dirty, unpleasant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
handy as a cheap stop over
nothing to add - does what it says on the tin

6/10 Okay

vrtak

Disliked: Cleanliness, room comfort
Just for short stay
It has good location near metro station, free wifi, good breakfast, English speaking staff, on the other hand the room and bathroom don't look clean, you can feel the smell of cigarettes. Noisy in the evening.

6/10 Okay

Derek, Burton England

Liked: Cleanliness, staff & service
Satisfied customer
All staff were extremely pleasant and helpful including the cleaning staff. We had clean towels everyday, without request, which is unusual even in a 4 star hotel. This a 1 star motel which is a little tired but is clean and is ideal as an overnight stopover. We actually stayed 3 nights because of our circumstances. We have no regrets. This is inexpensive accomodation, easy to find close to all amenities including a major shopping centre and close to the new sports stadium under construction. The hotel is next to slip road off the autoroute but above it. We are light sleepers but did not suffer any disturbance during the night. Other motel options close by were right at the side of the autoroute

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Basics are included
Stars Hotel has the basics only. The bedroom was small and could have been cleaner. Bathroom was OK. There was no chair in the room to stay by the small table. A mall is across the street ( to escape the very expensive breakfast rate) and subway in within minutes walk (Lille center is no more than a ten minute ride). Highways are close but its noise was barely heard in th room

10/10 Excellent

Rebecca, San Antonio, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stars Lillie France-A Good Choice
As always there are pros and cons to a hotel stay. We booked because of the other fairly good reviews, location and price. If you want a place to sleep-this is a good choice. Not a good choice if you are expecting a luxury hotel experience. The room was cleaned and left us with the extra towels after our first request without additional requests. Minimal English is spoken by the staff-but hey-it is France. We all got on well enough and they were very nice. A simple "good morning" in French is a appreciated and goes far in good will. The hotel is not so easy to locate-we drove in from Brussels. The parking lot was going through remodeling so we had to park on the side street-somewhat of an inconvenience-but not the fault of the hotel. The neighborhood is nice-we felt safe. The huge mall is withing walking distance and at Flunch you can get a good cup of coffee and dinner-all buffet. There is a large grocery store on the 2nd floor to purchase water-breakfast rolls, etc.. if you are on a budget. There is also a McDonald's close by. Note that on Sunday-everything closes early-we arrived late Sunday and only had that option to eat our dinner. Lillie is 3 hours from Paris and very close to WWI sites in Belgium. It is a good choice for the weary traveler who is interested in exploring the area, not having a luxury hotel experience. We also were able to connect to the Wi-Fi OK.

6/10 Okay

Andrew, Kent, UK

Liked: Cleanliness, staff & service
Mixed bag, but generally good for the price
You're not going to want to stay here on a holiday, but for a 1 night stopover on a road trip it's very good value, staff are very friendly and helpful, and it's located close to the motorway network between Lille and the rest of France. Facilities are basic, but our room was clean and tidy, everything worked well, and the staff were excellent. Showers are just plastic cubicles, but had a good strong jet of water. Some mould on ceilings, and one of our group had brown water for the first 20 secs, but fine apart from that! Neighbourhood seems safe enough, just off main A1 route, about 10 mins from central Lille

10/10 Excellent

didier

Stayed 1 night in Jul 2023

4/10 Poor

Alexi

Stayed 1 night in Jun 2023

2/10 Terrible

Tapute

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Les gens de l’accueil la nuit sont exécrable
Stayed 2 nights in Jun 2023

6/10 Okay

Mehdi

Stayed 1 night in Jun 2023

4/10 Poor

DELVAR

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

2/10 Terrible

david

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

CELINE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Très belles prestations. Décoration soignée, salle de restauration confortable et agréable, calme et bien situé
Stayed 1 night in Jun 2023

2/10 Terrible

Yann

Disliked: Cleanliness, property conditions & facilities
Vieil hotel qui nécessite un serieux tracail de renovation Les chambres sont petites, vetustes, sales et l'hotel est tres bruyant (vous entendez votre voisin)
Stayed 3 nights in Jun 2023

2/10 Terrible

LUCIA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL A EVITER
Chambres même pas nettoyées et pas faites avant notre arrivée petit déjeuner 8 euros pour des mini croissant surgelé c'est lamentable
Stayed 2 nights in Jun 2023

4/10 Poor

Lou-Anne

Stayed 1 night in Jun 2023

4/10 Poor

Ali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Déçu
Stayed 3 nights in Jun 2023

10/10 Excellent

GEORGES

Stayed 1 night in Jun 2023

10/10 Excellent

Sarah

Stayed 1 night in Jun 2023

6/10 Okay

Francky

Travelled with partner
Disliked: Property conditions & facilities
Besoin d’un rafraîchissement total. Chambre petite - lits propres - Accueil sympathique. Petit déjeuner buffet 8€, l’essentiel est présent - qualité des produits est basique. Idéal si vous allez au stade - proche métro et d’un centre commercial.
Stayed 2 nights in Jun 2023

2/10 Terrible

Arnaud

Stayed 1 night in Jun 2023

10/10 Excellent

Dorcas

Stayed 1 night in Jun 2023

8/10 Good

Louisette

Stayed 1 night in May 2023

8/10 Good

Gaelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hébergement fonctionnel et propre, personnel sympathique et à proximité du métro.
Stayed 1 night in May 2023

8/10 Good

Francesco

Travelled with partner
Liked: Cleanliness, staff & service
Staff was polite. Rooms were clean. However the hotel has seen better years. The location is conveniently located at a metro station that will take you to the centre of Lille within 30min. Overall the locations seemed ok to be walking around at night but I wouldn’t spend longer than necessary.

6/10 Okay

VERONIQUE

Liked: Cleanliness, staff & service
Correct mais ….
Très proche du stade État de la chambre très correct mais la Tv ne fonctionnait pas Dommage
Stayed 1 night in May 2023

8/10 Good

Anissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in May 2023

6/10 Okay

Rémy

Stayed 1 night in May 2023

2/10 Terrible

Yohann

Stayed 1 night in May 2023

8/10 Good

bruno

Stayed 1 night in May 2023

8/10 Good

Jan

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023