Hello Susan,Thank you for your feedback! We're thrilled to know that you had a comfortable stay and enjoyed the nearby shops and restaurants! We hope to see you again soon.Valentine Vandenbesselaer - Deputy manager

Hello Brian,Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed our location and that our services met your expectations. Your feedback about the room and its facilities is also taken into account, and we will do our best to make them more comfortable and welcoming.We hope that despite these inconveniences, you have had a pleasant stay with us. We look forward to welcoming you again in the future.Valentine Vandenbesselaer - Deputy manager

Hello Richard! Thank you for your kind review. We're glad to hear that you enjoyed your stay at our hotel. We hope to welcome you back soon! Best regards,Valentine Vandenbesselaer - Deputy manager

Hello Richard! Thank you for your review. We are delighted that you enjoyed your stay at our hotel. Our location is indeed convenient for travellers, and we are also happy to hear that you liked the breakfast as well as the professionalism of our staff. We hope to welcome you again soon! Valentine Vandenbesselaer - Deputy manager

Hello Christine! Thank you for your review! We're glad that our location near the train station was perfect for you . We look forward to your next visit!Valentine Vandenbesselaer - Deputy manager

Dear guest,Thank you for taking the time to rate our establishment. However, your rating seems to indicate that your experience was not entirely satisfactory, and we would like to know more about what you did not like. Please do not hesitate to tell us more, your comments and suggestions will help us improve our services and better meet your expectations.Kind regards,Valentine Vandenbesselaer - Deputy manager

Hello Dennis,Thank you for taking the time to rate our hotel. However, your rating seems to indicate that you were not satisfied with your stay, and we would like to know more about what you did not like. Please let us know, your comments and suggestions will help us to improve our services and better meet your expectations.Kind regards,Valentine Vandenbesselaer - Deputy manager

Dear Richard,Thank you for your comment, which makes us very proud and happy! We are sincerely touched by your complimentary comments.We're delighted that you liked our location.Enjoying Lille on foot is indeed possible thanks to our privileged location.We apologize for the air conditioning problem. We rarely encounter a problem of this kind. We can, however, offer you a change of room in such cases, so please don't hesitate to ask our team.We look forward to your next visit,Valentine Vandenbesselaer - Deputy manager

Dear guest,Thank you very much for this review. We are delighted to know that you enjoyed your stay with us. Cleanliness is an important issue for our hotel, and we are pleased to know that you are satisfied with it. We would be glad to welcome you back for your next stay in Lille.Valentine Vandenbesselaer - Deputy manager.

Dear William,Thank you for your kind feedback. It's great to know you enjoyed your stay with us. The room is your cocoon during your stay, and we do our best to ensure that you find warmth and comfort there. We also appreciate that you pointed out the ideal location of our hotel for your travel needs. Your kind words about the quality of service are a pleasure to read, and we will be sure to pass them on to our entire team.We hope to see you again soon and maintain this level of satisfaction.Kind regards,Valentine Vandenbesselaer - Deputy manager.

Dear Melinda,It's an honour and a pleasure to read your feedback, and we would like to thank you for sharing it with us. We are delighted that you had a pleasant stay at our hotel.Our guests do appreciate our location close to all amenities. We are also happy that you liked our rooms as much as the professionalism of our staff. Our staff do their best every day to provide you with a quality service.We look forward to welcoming you back soon.Kind regards,Valentine Vandenbesselaer - Deputy manager.

Dear Arturo,It's a pleasure to read your comment, and we would like to thank you for sharing it with us. We are pleased to see that your stay was a success.We are delighted you liked our location, it's perfect if you want to stay close to all amenities, indeed.We hope to see you again soon.Kind regards,Valentine Vandenbesselaer - Deputy manager.

Dear Richard,Thank you very much for this review. We are very happy to have contributed to your exceptional stay in Lille. Indeed, our customers do appreciate the location of our hotel, and we're glad you liked it.We hope to have the opportunity to provide you with this same satisfaction again.Kind regards,Valentine Vandenbesselaer - Deputy manager.

Dear Yolande,Thank you for taking the time to write this feedback. We are delighted to read that you enjoyed our location close to Lille-Europe station. We are sorry for the inconvenience caused by the parking. Unfortunately, this is the best solution we have, and the price does not depend on our hotel. Our team remains at your disposal if necessary.We hope that despite this incident, we will have the chance to welcome you again at the Crowne Plaza Lille.Kind regards,Valentine Vandenbesselaer - Deputy manager.

Dear Marc,Thank you for taking the time to rate our hotel. However, your rating seems to indicate that your experience did not meet your expectations. We would appreciate if you could give us details of what you did not like. Your comments and suggestions will help us target improvements to make in order to fulfill your requirements.Kindest regards,Valentine Vandenbesselaer - Deputy manager.

Dear Benjamin,Thank you for taking the time to write this review. We are pleased to hear that you enjoyed the breakfast and liked the quality of our bedding. We are sorry for the incident in the restaurant. This is unusual, and we will try to understand the cause of these incidents in order to resolve them. Please note that our team is at your disposal to provide you with anything you may need in the room, so don't hesitate to ask them directly.Indeed, the proximity to Lille train station is one of the main assets of our hotel. You are also close to all amenities, the city centre is only a few minutes away.We hope that we will have the chance to welcome you again for another experience worthy of your expectations. Yours sincerely,Valentine Vandenbesselaer - Deputy manager.

Dear James,We would like to thank you for this positive feedback following your stay in our hotel. It's great to know you had a pleasant experience with us.Indeed, our location is one of our assets, and thank you for pointing it out.We look forward to seeing you again for your next stay in Lille, and we hope to continue to bring you complete satisfaction.Kind regards,Valentine Vandenbesselaer - Deputy manager.