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Reviews of B&B HOTEL Lille Roubaix Campus Gare

2 out of 5
B&B HOTEL Lille Roubaix Campus Gare
Rue de l'Alma, 22 Place de la Gare ZAC, Roubaix

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 229 reviews" "
Rating 8 - Good. 99 out of 229 reviews" "
Rating 6 - Okay. 15 out of 229 reviews" "
Rating 4 - Poor. 4 out of 229 reviews" "
Rating 2 - Terrible. 4 out of 229 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Thomas, London

Liked: Staff & service, property conditions & facilities
As ever with B&B, staff were great and breakfast excellent. This hotel's a bit tired though, and the shower in my room was blocked so flooded. The area around is a bit rough - but it's near a train station in a large town, so not unexpected, and not at all unsafe. It's just there are nicer areas. It worked for what I needed though, and you get what you pay for!
Stayed 1 night in May 2024
Response from Yasser on 14 May 2024
Dear Thomas,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Khadidja

So clean and Quiet !
Stayed 2 nights in Feb 2024
Response from Nadia. on 12 Feb 2024
Dear Khadidja, Thank you for the great review of our B&B HOTEL LILLE ROUBAIX CAMPUS GARE! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortable
We stayed there over Christmas night and it was uncomplicated. The area may not be the nicest but the room was very clean, quiet and comfortable.
Stayed 1 night in Dec 2021
Response from EM on 30 Dec 2021
Many thanks for your feedback happy newyear 2022 Best regards from all staff

6/10 Okay

Justin

Liked: Cleanliness, property conditions & facilities
One night only nothing more
Had an issue with breakfast that was disappointing and was just very poor service. This was later resolved but I have no doubt if I had been French rather than British it would never have happened.
Stayed 3 nights in Oct 2021
Response from EM on 25 Oct 2021
Hello, We do not understand really the problem . There was a problem with the reservation or breakfast . We have many english customers , so really no problem really we do not understand , bit strange this feedback Regards B&B Roubaix

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice stay
Stayed 2 nights in Oct 2021
Response from EM on 25 Oct 2021
Many thanks for this feed back Best regards

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PERFECT FOR A SHORT STAY
Despite being unable to check in by the gizmo at the front door which cost me my stamps, I was impressed by this hotel. I was there for the cycling event and it suited our purposes. Rooms are very clean but small, excellent bed and shower. Parked about 200m from the hotel with no problems. Hotels.com reaLLY NEED TO SORT OUT THE CHECK IN PROCEEDURE
Stayed 3 nights in Sep 2021
Response from EM on 12 Oct 2021
Sorry for this problem , I do not know why , because many check in by this automatic reception . perhaps a poblem with your card ? Hope to see you next year for a new Paris Roubaix Regards

10/10 Excellent

Francis

Stayed 1 night in Jul 2019

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was trying to book a hotel in Lille and booked this by mistake as it came up in my search and was reasonably priced. It worked out ok though and we were handy enough for public transport into Lille.
Stayed 2 nights in Jul 2019
Response from RS on 26 Jul 2019
Hi, Thanks a lot for your feedback. We are happy to learn that you had a nice stay. Hoping see you again. Best regards,

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the city centre in very good condition
Rather new building in a central area with a friendly team. Clean rooms in a great condition for a very moderate price.
Stayed 1 night in Jun 2019
Response from E M on 4 Jun 2019
Many thanks for this feed back Hope to see you again here in Roubaix

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and cheerful
Stayed there to watch Tour De France. Receptionist was friendly with good english. Modern hotel. Parking seemed a little unorthodox and required improvisation.
Stayed 1 night in Jul 2018
Response from E M on 26 Aug 2018
many thanks for your feed back

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Roubaix.
Nice hotel for quick business trips. Located within 10 mins walk of Roubaix center. Room was small but cozy. Comfortable bed.
Stayed 1 night in Jul 2018
Response from E M on 6 Aug 2018
Many thanks for this feedback Hope to see you again in our hotel of Roubaix Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good price.. staff very well! Thank you
Stayed 1 night in Apr 2018
Response from E M on 2 May 2018
Many thanks for this feedback See you again in this hotel Best regards

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel on 21st Aug. The hotel manager was welcoming, the breakfast was good value and satisfying, the room was large and tidy. There was some roadworks being carried out in the street surrounding the hotel so parking was a bit tricky but overall a good experience
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Dave T, Perth Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very intimidating bunch of youth's outside.
I didn't feel comfortable on arrival. There was no safe place to park the car and I would have been worried leaving overnight. With this in mind I drove off and found another hotel.

8/10 Good

phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&b
Great bed and very convenient for the station but local area not very nice at night

8/10 Good

BRENDAN

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate budget hotel well located for railway station

10/10 Excellent

Tiphaine

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gareth, Trawsfynydd, N.Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for a game in the euro's,clean hotel right next to the metro - just what I needed and at the right price

2/10 Terrible

Sourya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
Hôtel à fuir. Remplis de puce de lit. J'ai pas dormit pendant 2 jours. J'attends mon remboursement
Stayed 2 nights in Feb 2024
Response from Yasser on 13 Feb 2024
Bonjour Soraya,Je vous remercie d'avoir pris le temps de nous faire part de votre avis.Alertés par vos remarques, nous avons fait intervenir une société de désinsectisation afin d'inspecter la chambre que vous occupiez, ainsi que les chambres voisines. L'expertise a en effet révélé la présence de punaises de lit et les chambres ont donc été traitées.Cette société nous a expliqué que la présence de ces insectes n'est en rien liée à un manque d'hygiène ou de propreté sur l'hôtel et qu’il n’existe aucun traitement préventif afin de combattre ce fléau. Nous vous présentons toutes nos excuses pour les désagréments occasionnés, et nous allons vous appliquer notre garantie Remboursé et Invité.Nous vous remercions de nous avoir alertés et espérons vous accueillir de nouveau dans de meilleures conditions au B&B HOTEL LILLE ROUBAIX CAMPUS GARE.Bien à vous,

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne expérience
Stayed 1 night in Feb 2024
Response from Aurore on 7 Feb 2024
Bonjour AnneNous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B Hôtel Lille Roubaix Campus Gare lors d'un prochain séjour.

8/10 Good

Pascal

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from Yasser on 26 Jan 2024
Bonjour PascalMerci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hôtel Lille Roubaix. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !

10/10 Excellent

MYLENE

Stayed 1 night in Dec 2023
Response from Yasser on 1 Mar 2024
Bonjour MYLENE,Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir au B&B LILLE ROUBAIX CAMPUS GARE lors d'un prochain séjour

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ma chambre — donnant sur la rue — était propre, calme et bien dans l’ensemble. Rien à dire ! Et je recommande le latte chocolat à la machine à café hahaha.
Stayed 2 nights in Nov 2023
Response from em on 14 Dec 2023
Nous vous remercions pour votre avis

10/10 Excellent

Günther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Haben eine Übernachtung mit Frühstück gebucht... Frühstück war für 10,- voll kommen OK. Sehr zentral gelegen. Habe einen Parkplatz um die Ecke gefunden.
Stayed 1 night in Oct 2023
Response from E M on 6 Nov 2023
Nous vous remercions pour votre avis et espérons de vous revoir dans notre établissement lors d'un prochain séjour à Roubaix

4/10 Poor

irene

Disliked: Room comfort
Stayed 1 night in Oct 2023
Response from E M on 6 Nov 2023
merci pour votre avis

8/10 Good

Bopha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ras
Stayed 1 night in Oct 2023
Response from em on 23 Oct 2023
Nous vous remercions pour votre avis

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from E M on 19 Oct 2023
nous vous remercions pour votre avis

10/10 Excellent

Sacha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voyage affaires
Stayed 2 nights in Sep 2023
Response from em on 25 Sept 2023
nous vous remercions pour votre avis

8/10 Good

G.C.M.

Stayed 1 night in Sep 2023
Response from em on 25 Sept 2023
Nous vous remercions pour votre avis

10/10 Excellent

Andiese

Stayed 1 night in Jul 2023
Response from E M on 3 Aug 2023
Nous vous remercions

10/10 Excellent

Kacwey

Stayed 2 nights in Jun 2023
Response from E M on 3 Jul 2023
Nous vous remercions pour votre avis

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from E M on 22 May 2023
nous vous remercions pour votre avis

6/10 Okay

rudy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from E M on 22 May 2023
nous vous remercions pour votre avis

10/10 Excellent

jennifer

Stayed 2 nights in May 2023
Response from E M on 22 May 2023
nous vous remercions pour votre avis

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from E M on 24 Apr 2023
Nous vous remercions pour votre avis et espérons de vous revoir dans notre établissement lors d'un prochain séjour à Roubaix

10/10 Excellent

olivier

Stayed 1 night in Mar 2023
Response from E M on 24 Apr 2023
Nous vous remercions pour votre avis Au plaisir de vous revoir dans notre établissement

10/10 Excellent

karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from E M on 21 Feb 2023
Nous vous remercions pour votre avis

10/10 Excellent

Marie Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable ! Petit déjeuner au top ! Le gérant très sympa !
Stayed 5 nights in Jan 2023
Response from EM on 23 Jan 2023
Nous vous remercions pour votre avis ainsi vos commentaires Au plaisir de vous revoir

10/10 Excellent

thomas

Stayed 1 night in Oct 2022
Response from EM on 3 Nov 2022
Nous vous remercions pour votre avis

8/10 Good

Christophe

Stayed 1 night in Sep 2022
Response from EM on 10 Oct 2022
Nous vous remercions pour votre avis

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel, beetje krappe kamer.
Stayed 1 night in Sep 2022
Response from EM on 22 Sept 2022
Nous vous remercions pour votre avis

10/10 Excellent

liard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un nuit avant une réunion commerciale
L’hôtel est bien géré et le petit déjeuner était bien,le coin n’est pas très calme le soir mais il y a une personne de la sécurité qui est là toute la nuire donc pas de problème.
Stayed 1 night in Sep 2022
Response from Em on 22 Sept 2022
Nous vous remercions pour votre avis ainsi vos commentaires

8/10 Good

Alisson

Travelled with group
Liked: Property conditions & facilities, room comfort
La personne à l’arrivée n’est pas très commerçante, attention pas de parking avec l’hôtel déplus parking de la gare fermé le Dimanche quartier animé (rodéo urbain la nuit)
Stayed 1 night in Sep 2022
Response from EM on 5 Sept 2022
Nous vous remercions pour votre avis et penons bien en compte vos commentaires Nous espérons de vous revoir dans notre établissement lors d'un prochain séjour à Roubaix

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allez y !
Un week-end à Lille exceptionnel ! Un accueil à l'hôtel dune gentillesse incroyable. Chaque membre du personnel est attentionné et disponible. De l'humour toujours !. Nous avons ete conquis par les chtis et le nord. L'hôtel était au pied du metro et de la gare. Nous avons fait tous nos déplacements sans véhicule. Roubaix est une tres belle ville !
Stayed 2 nights in Sep 2022
Response from EM on 5 Sept 2022
Un grand MERCI de la part de toute l'équipe et nous espérons de vous revoir lors d'une prochaine visite chez les chtis !

8/10 Good

anne-laure

Stayed 1 night in Aug 2022
Response from EM on 5 Sept 2022
Nous vous remercions pour votre avis

10/10 Excellent

Eric

Stayed 1 night in Aug 2022
Response from EM on 5 Sept 2022
Nous vous remercions pour votre avis