"Staff was friendly (when they were at the desk) but hotel and rooms were extremely too hot. The smell of chlorine in the pool was overpowering and not enjoyable to guests to the point it was burning our eyes as soon as you walk near the door. The hot tub was murky green and smelled of fish. AC was not working properly our entire stay and we even left right before midnight of our last night there as we were so uncomfortable. We were going to try and change rooms but when we went to the desk each time no one was there or multiple other guests were there complaining as well for other reasons. There are mechanical issues with the elevators, outside pool was not as shown and drained/ not in working order. I chose to drive 4 hours back home versus staying another night in this hotel."