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Reviews of Lexington Inn and Suites

2.5 out of 5
Lexington Inn and Suites
131 Innkeeper Dr, Lexington, SC

Reviews

7.6

Good

Rating 10 - Excellent. 214 out of 560 reviews" "
Rating 8 - Good. 143 out of 560 reviews" "
Rating 6 - Okay. 98 out of 560 reviews" "
Rating 4 - Poor. 60 out of 560 reviews" "
Rating 2 - Terrible. 45 out of 560 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shawanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff. They were very friendly. They spoke every time you came in and left. They asked if everything was going good. The breakfast was very good. Especially the time it lasted. It was always hot and fresh. There wasn’t a lot of people there when I went but those that were there was not loud. The rooms were very clean and spacious. The housekeepers were very nice. Kept my room clean. Made sure I was happy with my room. Gave towels everyday.
Stayed 4 nights in May 2024
Response from GM on 12 May 2024
Dear Shawanda,Thank you for taking the time out to complete our survey.Your feedback is very important to us. Thank you so much for those kind words! I will share this review with my staff.Thank you for staying with us and we hope to see you real soon!!

10/10 Excellent

Joann

Stayed 3 nights in May 2024
Response from Guest Customer Service on 12 May 2024
Dear Joann,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Thank you for staying with us and we hope to see you real soon!!

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 10 May 2024
Dear Ted,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and hope to see you again real soon!!

8/10 Good

Jeremy

Business traveller
Liked: Staff & service
It is an average property at this time but they are working to update it. It was clean and economical I will stay there again. The staff was polite and helpful
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 7 May 2024
Dear Jeremy,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we will see you hopefully soon!!

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk checkin person was very helpfull, we will be back to this place gain
Stayed 1 night in May 2024
Response from Guest Customer Service on 6 May 2024
Dear Steve,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we will see you hopefully soon!!

10/10 Excellent

Jalora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast options, clean rooms and the staff was very friendly!
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 6 May 2024
Dear Jalora,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we will see you hopefully soon!!

6/10 Okay

Vanecia

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a okay place to stay as a last minute reservation
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 6 May 2024
Dear Vanecia,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we will see you hopefully soon!!

10/10 Excellent

Conceicao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I only gave 4 stars to "Property Condition and Facility "for the month of April 2024. I'm confident that after the renovations the place will be great.
Stayed 1 night in Apr 2024
Response from GM on 2 May 2024
Dear Conceicao,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Yes, the property is going to be great after renovations and thank you for being patient with us.We hope to see you again real soon!!

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Staff were very friendly. Breakfast was good. Property is starting to show its age but the price reflected this.
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 2 May 2024
Dear Andrew,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.We are delighted that you had a great stay with us and we hope to see you again real soon!!

8/10 Good

Chad

Travelled with group
Liked: Cleanliness, staff & service
Good hotel for the weekend
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 26 Apr 2024
Dear Chad,Thank you for taking the time out to complete your survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again soon!!

4/10 Poor

JayR

Liked: Staff & service
Disliked: Cleanliness, amenities
.
Stayed 3 nights in Apr 2024
Response from Guest Customer Service on 26 Apr 2024
Dear JayR,Thank you for taking the time out to complete your survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again soon!!

8/10 Good

George

It is well located among variety of business and restaurants just 20 minutes from Colombia airport. floors in general could be upstaged, should have available waters, chips, cold sandwiches etc in the lobby, and a local telephone line in the rooms connecting with front desk, otherwise everything else is great!👍👏
Stayed 6 nights in Apr 2024
Response from Guest Customer Service on 25 Apr 2024
Dear George,Thank you for taking the time out to complete our survey. Your feedback is very importanat to us.Thank you for staying with us and we hope to see you real soon!!!

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Customer Service on 24 Apr 2024
Dear Paul,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Thank you for staying with us!!

4/10 Poor

Joshua

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is falling apart. The sink would not shut off, the paint was peeling off the walls and ceiling, and there were stains on virtually everything. The condition of the facility did not match the pictures (almost like they were taken 10 years or more ago). Everything felt dirty and neglected.
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 22 Apr 2024
Dear Joshua,Thank you for taking the time out to complete our surveyYour feedback is very importanat to us.We will be starting renovation in the next month and we hope that when your back intown that you will give us another chance.Thank you for staying with us!!

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff friendly and clean
Stayed 3 nights in Apr 2024
Response from Guest Customer Service on 26 Apr 2024
Dear Joann,Thank you for taking the time out to complete your survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again soon!!

8/10 Good

Peggy

Travelled with family
Disliked: Property conditions & facilities
The pool was closed & the was having renovations & I wasn’t informed of.
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 22 Apr 2024
Dear Peggy,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.We will be starting renovations next month and we hope that you will stay with us again so we can make your stay more enjoyable! Thank you for staying with us!!

8/10 Good

William, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our two night stay. Staff was courtous and friendly. Room and breakfast were both good.
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 22 Apr 2024
Dear William,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.We are delighted that you had a good stay with us and we hope to see you again real soon!!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff!!
Stayed 5 nights in Apr 2024
Response from Guest Services on 21 Apr 2024
Dear Paul,Thank you for taking the time out to complete our survey.You feedback is very important to us.We are delighted that you had a good stay with us.Thank you for staying with us and we hope to see you again real soon!!!

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Our room had been renovated and was quite acceptable. Lots of local places to eat and shop. Hot breakfast with options available.
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 19 Apr 2024
Dear Dana,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us. Thank you for staying with us.We hope to see you again real soon!!We are delighted that you had a good stay with us

8/10 Good

Gerhard

Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 9 May 2024
Dear Gerhard,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you very soon!!

6/10 Okay

Adam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Overall positive stay. Walls are a little thin and the ac was off when we got there so the air was stale. Comfy bed and was clean.
Stayed 3 nights in Apr 2024
Response from Guest Customer Service on 17 Apr 2024
Dear Adam,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again real soon!!

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and staff.
Stayed 4 nights in Apr 2024
Response from Guest Customer Service on 16 Apr 2024
Dear Linda,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again real soon!!

6/10 Okay

Mike

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs update and ckeaning
Stayed 6 nights in Apr 2024
Response from Guest Customer Service on 16 Apr 2024
Dear Mike,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again real soon!!

6/10 Okay

assunta

Liked: Staff & service
The hotel is overall good they are doing renovation. Once the renovations are complete I would give them 4stars. Excellent customer service & great location
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 16 Apr 2024
Dear Assunta,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again real soon!!

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 16 Apr 2024
Dear Tamara,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again real soon!!

10/10 Excellent

Julia

Stayed 1 night in Apr 2024
Response from Guest Customer Service on 6 May 2024
Dear Julia,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we will see you hopefully soon!!

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. Pleasant staff.
Stayed 2 nights in Apr 2024
Response from Guest Services on 14 Apr 2024
Dear Steven,Thank you for taking the time out to complete our surveyYour feedback is very important to us.We are delighted that you had a good stay with us and we hope to see you again real soon!!

6/10 Okay

Marc, Toronto

Travelled with group
Liked: Property conditions & facilities
Satisfactory
Stayed 1 night in Apr 2024
Response from Guest Services on 14 Apr 2024
Dear Marc,Thank you for taking the time out to complete our surveyYour feedback is very important to us.Thank you for staying with us and we hope to see you again real soon!!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 13 Apr 2024
Dear Mary,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.We are delighted that you had a good stay with us and we hope to see you again real soon!!

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of food around, not far from downtown
Stayed 1 night in Mar 2024
Response from Guest Customer Service on 12 Apr 2024
Dear Tyler,Thank you for completing our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again soon!!

10/10 Excellent

Josh

Stayed 3 nights in Apr 2024
Response from Guest Services on 1 May 2024
Dear Josh,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Thank you for staying with us and we hope to see you again real soon!!

10/10 Excellent

kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, just what we needed for the night.
Stayed 1 night in Apr 2024
Response from Guest Services on 11 Apr 2024
Dear Kris,Thank you for taking the time out to complete our survey.Your feedback is very important to us.We are HAPPY that you had a good stay with us and we hope to see you again real soon!!Thank you for staying with us!!

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Breakfast options were lacking. Room was a little worn with tears in the sofa, wear and tear on the wooden furniture. Doesn't look like it has been renovated in a while.
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 12 Apr 2024
Dear Tyler,Thank you for completing our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again soon!!

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Services on 11 Apr 2024
Dear Margaret,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Thank you for staying with us and we hope to see you again real soon!!

10/10 Excellent

Trina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean & plenty of room
Stayed 2 nights in Apr 2024
Response from Guest Customer Service on 8 Apr 2024
Dear Trina,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.We are delighted that you had a good stay with us. Thank you for staying with us and we hope to see you real soon!!!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Great experience!
Stayed 1 night in Apr 2024
Response from Guest Customer Service on 5 Apr 2024
Dear Connie,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you real soon!!

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fantastic,.i had little altercation with manager, but we smooth it out,that was on me, however i wanna stay longer here ,cause i do like this location. But the price has jumped up from $87 to $133 per night,outta my budget,also area around dumpter ,needs attended to,
Stayed 2 nights in Mar 2024
Response from Guest Customer Service on 2 Apr 2024
Dear Lee,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you again soon!!

10/10 Excellent

Lacy

Travelled with family and small children
Liked: Amenities
Our stay was great!!
Stayed 3 nights in Mar 2024
Response from Guest Customer Service on 2 Apr 2024
Dear Lacy,Thank you for taking the time out to complete our survey.your feedback is very importanat to us.Thank you for staying with us and we hope to see you soon!!

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the front deck clerks were nice.
Stayed 1 night in Mar 2024
Response from Guest Services on 31 Mar 2024
Dear Bridgette,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Thank you for staying with us and we hope to see you again soon!!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Clean, quiet, pleasant. Walk to Starbucks, Walmart and a couple of resturants. Staff was very pleasant! Stayed 4 nights and will definitely stay again to visit family.
Stayed 1 night in Mar 2024
Response from Guest Customer Service on 29 Mar 2024
Dear Connie,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for the kind words!We are delighted that you had a good stay with us and we hope to see you again real soon!!!!

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe,no one came into my room and brothered me, my key always worked ,staff is very kind and friendly, very peaceful here,gentle place to stay.so far i love everything bout lexington inn
Response from Guest Customer Service on 28 Mar 2024
Dear Lee,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you real soon!!!

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional
Stayed 2 nights in Mar 2024
Response from Guest Customer Service on 28 Mar 2024
Dear John,Thank you for taking the time out to complete our survey.Your feedback is very important to us.We are delighted that you had a good stay with us.Thank you for staying with us and we hope to see you soon!!

2/10 Terrible

Kerry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property smelt very bad of smoke and had an unclean smell. We dropped our bags off went for a walk on the beach came back and pulled down the bed cover. There was hair and other thi gs in the bed!! The shower was dirty and had hair in it! We went to the front desk and told them that we wantes a refund and the room was dirty. They didnt offer to clean the room or get a different room and they told us that we couldn't have a refund because we had been checked in for 4 hours. I am still trying to get the refund. We did take pictures and will post them if able to
Stayed 1 night in Mar 2024
Response from Guest Customer Service on 25 Mar 2024
Dear Kerri,I think that you have the wrong hotel. We are located in Lexington South Carolina and there are no beaches around.

10/10 Excellent

Trailer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2024
Response from GUEST SERVICES on 24 Mar 2024
Dear Trailer,Thank you for taking the time out to complete our survey.Your feedback is very important to us.We are delighted that you had a good stay with us!Thank you for staying with us and we hope to see you soon!

2/10 Terrible

Abbey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on provided are NOT photos of the actual property. The hotel is old and falling apart, it smells like cigarette smoke covered up with a cheap car air freshener. The room was disgusting, there was a roach stuck to the wall in the closet and roach legs stuck to the wall where someone has killed it then tried to pluck it off the wall. The lamp looked like it had blood on the shade and the bed had a massive dent in it. The carpets were filthy and sticky, the bathtub was dirty, and the toilet hardly flushed. We had booked the hotel for three nights and ended up “staying” for one. By staying I mean we sat up and waited for the sun to ride and booked a different hotel. I was so grossed out by the hotel we immediately went and washed all of our clothing items out of fear of bugs. DO NOT stay here.
Stayed 3 nights in Mar 2024
Response from Guest Customer Service on 23 Mar 2024
Dear Abbey,Thank you for taking the time out to complete our survey.Thank you for your feedback and this matter will be addressed. We are very sorry for the experience that you had with this hotel.We are getting ready to go under renovations soon and we hope that you will give us another chance to make your stay more pleasant in the future.

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 2 nights in Mar 2024
Response from Guest Customer Service on 21 Mar 2024
Dear Jason,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you soon!!

10/10 Excellent

Alfredo

Excellent and clean rooms
Stayed 4 nights in Mar 2024
Response from Guest Customer Service on 20 Mar 2024
Dear Alfredo,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you soon!!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Customer Service on 21 Mar 2024
Dear Paul,Thank you for taking the time out to complete our survey.Your feedback is very importanat to us.Thank you for staying with us and we hope to see you soon!!

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent pricing and room was clean and spacious!
Stayed 1 night in Mar 2024
Response from Guest services on 17 Mar 2024
Dear Amber,Thank you for taking the time out to complete our survey.Your feedback is very important to us.Thank you for staying with us and we hope that we will see you again!!

8/10 Good

Lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Diablos Mexican restaurant beside the hotel was great for dinner too. Hotel was clean and staff was very nice and friendly
Stayed 1 night in Mar 2024
Response from GUEST SERVICES on 16 Mar 2024
Dear Leslie,Thank you for taking the time out to complete our survey.Your feedback is very important to us.We are delighted that you had a good stay with us and we hope to see you again.