All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Tammy - Director of Sales on 29 May 2024
Thank you, Lori, for your business and your review. We hope to see you again soon.
6/10 Okay
David
Travelled with family
27 May 2024
Liked: Cleanliness, staff & service
Friendly service at the front desk, nice hot tub, good shower, fair breakfast, but very bare bones hotel, with tiny rooms with very little sound insulation. Nice enough, but don't expect much more than adequate accommodations. Seems like a bargain brand hotel more than a Hilton brand.
David
Stayed 3 nights in May 2024
Response from Tammy - Director of Sales on 28 May 2024
Thank you, David, for sharing your feedback and of course for your business.
The only thing that was not perfect was a soap dispenser kept dripping all over the counter on our things. We could not get it to stop. No big deal.
Beth
Stayed 2 nights in May 2024
Response from Tammy - Director of Sales on 20 May 2024
Thank you, Beth, for staying with us and for your review.We apologize for the inconvenience that the soap dispenser caused and will have the situation looked into. We hope to see you again soon.
Great stay! Front desk staff was fantastic. The mirror in the bathroom is well lit for doing makeup and can fit two people. Loved that there was a bench under the tv that could fit two full size suitcases open on their sides! There was also a wall of hooks that were very useful for coats and purses. The fresh made pancakes were yummy for the free breakfast too! Great stay! Would return:)
Danyette
Stayed 1 night in Apr 2024
Response from Tammy - Director of Sales on 26 Apr 2024
Thank you, Danyette we are so pleased, you enjoyed your stay! Hope to see you again soon.
Response from Tammy - Director of Sales on 26 Apr 2024
Good morning Maureen,Thank you for sharing feedback on your stay, we appreciate your review and your business. We'd love to know what we could have done better.
2/10 Terrible
Rosa
21 Apr 2024
We didn’t even get to stay because it was over booked
Rosa
Stayed 1 night in Apr 2024
Response from Tammy - Director of Sales on 26 Apr 2024
Dear Rosa,We apologize for the confusion with your reservation. We hope that you will give us another change to make a better experience for you.
2/10 Terrible
Jodie, Fresno
18 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Jodie
Stayed 1 night in Apr 2024
Response from Tammy - Director of Sales on 26 Apr 2024
Dear Jodie,We apologize that your stay did not go as planned. Please allow us another chance to make a better impression..
10/10 Excellent
Jason
15 Apr 2024
Jason
Stayed 1 night in Apr 2024
Response from Tammy - Director of Sales on 20 May 2024
Thank you, Jason, we are so pleased you enjoyed your stay with us. Hope to see you again soon!
2/10 Terrible
Grace
15 Apr 2024
Grace
Stayed 2 nights in Apr 2024
Response from Tammy - Director of Sales on 20 May 2024
Dear Grace,We apologize that you did not enjoy your stay with us. May we ask the specifics? We'd love to know how we could have done better.
Response from Tammy - Director of Sales on 9 Apr 2024
Thank you, Brent, for staying with us! We are so glad you enjoyed your stay and hope to see you again soon.
8/10 Good
Monte
Business traveller
6 Apr 2024
Liked: Cleanliness, staff & service
The room was cramped and I hit my leg on the poorly designed bedframe multiple times. The mattress itself was comfortable, but the bedframe was awful. It was very clean and the staff members were great.
Monte
Stayed 1 night in Apr 2024
Response from Tammy - Director of Sales on 8 Apr 2024
Hello Monte,Thank you for your kind review, we are so pleased that you enjoyed your stay overall. We apologize for the issues with the bedframe. Please consider coming back to see us again.
AMAZING staff, beautiful space, lovely rooms, incredible view of the mountains! Absolutely recommend this hotel!!!
Maegan
Stayed 1 night in Apr 2024
Response from Tammy - Director of Sales on 5 Apr 2024
Thank you so much Maegan! Your review has made our day. Please come see us again soon.
10/10 Excellent
Christine
30 Mar 2024
Liked: Cleanliness, staff & service, amenities
my assigned room had a crack to the outside over the heating vent. I put a couple of pillows over it to keep out the wind and rain. Breakfast was great. Nearest place to get anything was the Maverick gas station about a quarter mile away. Next to the freeway, but no freeway noise.
Christine
Stayed 1 night in Mar 2024
Response from Tammy - Director of Sales on 2 Apr 2024
Dear Christine,Thank you so much for staying with us and sharing feedback on your stay. We apologize for the crack above the heating unit, it will be addressed our maintenance team we appreciate you reporting it. Hope to see you again soon!
10/10 Excellent
Adam
29 Mar 2024
Liked: Property conditions & facilities
Great
Adam
Stayed 2 nights in Mar 2024
Response from Tammy - Director of Sales on 29 Mar 2024
Thank you, Adam, we are so glad you enjoyed your stay! Please come see us again soon.
There were sketchy individuals there and the cops came the last night i was there. Pretty sure people were dealing drugs out of their room on the floor i was staying in. There was at least 5 cops going into a room while i was headed back to my room from the pool. The individuals had already left so the cops didnt catch them. I will not be staying there again because i was trying to recover from surgery and i wasnt able to sleep well because i was stressed about the sketchy people.
Shalisa
Stayed 3 nights in Mar 2024
Response from Tammy - Director of Sales on 27 Mar 2024
Dear Shalisa,We are so sorry to read about your experience at our hotel. We apologize that you were not able to sleep well during your recovery. The situation that you describe is not the norm at our hotel, we hope that you will consider giving us another chance to make a better impression.
The property was nice, but the beds were terrible. For such a new hotel I expected better.
Angela
Stayed 1 night in Mar 2024
Response from Tammy - Director of Sales on 27 Mar 2024
Thank you, Angela, for staying with us and sharing your feedback about your stay. We apologize that you were not comfortable in our bedding. Your comments will be shared with the staff, management and ownership of the hotel for future improvements.
Very friendly staff. Good breakfast, every day there was an option for egg and kind of sausages with other usual breakfast options.
Clean bedroom, comfy bed. The heater was a little bit noisy. Location is good. Hot tub and pool was very clean. Cosy lobby.
Narges
Stayed 4 nights in Mar 2024
Response from Tammy - Director of Sales on 8 Mar 2024
Thank you, Narges for staying with us and for your positive review! We are so glad you enjoyed your stay, please come see us again soon.